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Compare Afterpay and Klarna

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At a Glance
Afterpay
Afterpay
Star Rating
(37)4.1 out of 5
Market Segments
Small-Business (85.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Afterpay
Klarna
Klarna
Star Rating
(52)3.1 out of 5
Market Segments
Small-Business (83.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Klarna
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Klarna's "Payment Gateway" feature has a rating of 7.3, which is slightly lower than Afterpay's 7.7, indicating that Afterpay may offer a more robust payment processing experience.
  • Reviewers mention that Afterpay excels in "Payment Tracking" with a score of 8.0 compared to Klarna's 7.6, suggesting that Afterpay provides better visibility and management of payment statuses.
  • G2 users highlight that Afterpay's "E-commerce Integration" is rated at 7.8, significantly higher than Klarna's 6.7, which may lead to a smoother experience for businesses looking to integrate payment solutions into their online stores.
  • Users on G2 note that Klarna's "Loyalty Management" feature is rated at 4.9, which is considerably lower than Afterpay's 6.8, indicating that Afterpay may offer more effective tools for managing customer loyalty programs.
  • Reviewers say that Afterpay's "Customer Portal" feature is rated at 7.6, outperforming Klarna's 6.9, suggesting that Afterpay provides a more user-friendly interface for customers to manage their accounts.
  • Users report that Klarna's overall "Quality of Support" is rated at 6.2, which is lower than Afterpay's 8.0, indicating that Afterpay may offer superior customer service and support options for users.
Featured Products
Pricing
Entry-Level Pricing
Afterpay
No pricing available
Klarna
No pricing available
Free Trial
Afterpay
No trial information available
Klarna
No trial information available
Ratings
Meets Requirements
8.4
20
6.9
27
Ease of Use
8.5
20
6.9
27
Ease of Setup
Not enough data
7.7
5
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.0
18
6.2
25
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
8.2
19
5.2
27
Features by Category
Installment Payment and Buy Now Pay Later (BNPL)Hide 8 FeaturesShow 8 Features
7.6
112
6.9
136
Administration
7.5
16
7.3
18
7.2
13
7.0
14
7.6
16
6.9
17
6.8
12
4.9
12
Payment Tools
7.7
13
7.3
20
8.0
14
7.6
19
7.8
13
6.7
16
7.9
15
7.3
20
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Afterpay
Afterpay
Klarna
Klarna
Afterpay and Klarna are categorized as Installment Payment and Buy Now Pay Later (BNPL)
Unique Categories
Afterpay
Afterpay has no unique categories
Klarna
Klarna is categorized as Live Commerce
Reviews
Reviewers' Company Size
Afterpay
Afterpay
Small-Business(50 or fewer emp.)
85.3%
Mid-Market(51-1000 emp.)
8.8%
Enterprise(> 1000 emp.)
5.9%
Klarna
Klarna
Small-Business(50 or fewer emp.)
83.7%
Mid-Market(51-1000 emp.)
6.1%
Enterprise(> 1000 emp.)
10.2%
Reviewers' Industry
Afterpay
Afterpay
Apparel & Fashion
20.6%
Consumer Goods
11.8%
Retail
5.9%
Music
5.9%
Accounting
5.9%
Other
50.0%
Klarna
Klarna
Retail
18.4%
Apparel & Fashion
10.2%
Consumer Services
6.1%
Health, Wellness and Fitness
4.1%
Consumer Electronics
4.1%
Other
57.1%
Most Helpful Reviews
Afterpay
Afterpay
Most Helpful Favorable Review
Sam Y.
SY
Sam Y.
Verified User in Retail

The payment plans are the best if you want to spend but do not want to spend all your hard earned money all at once. Typical it is a 4 time payment plan and you can choose to pay off sooner if you would like to.

Most Helpful Critical Review
roana A.
RA
roana A.
Verified User in Accounting

They don't care about the customer, you call many times, and they don't help you keep telling they can't do anything.

Klarna
Klarna
Most Helpful Favorable Review
Verified User
G
Verified User in Alternative Dispute Resolution

Being able to get what you want now and have 4 payments spread apart interest free to pay it off.

Most Helpful Critical Review
Gary H.
GH
Gary H.
Verified User in Broadcast Media

Almost everything. I hate the platform, and it is not easy to figure out. It is almost too simple, as in, there isn't enough info. And, the attempt to be conversational, almost nonchalant, means the terminology is not easy to follow. I wanted help and the...

Alternatives
Afterpay
Afterpay Alternatives
Sezzle
Sezzle
Add Sezzle
PayPal Pay Later
PayPal Pay Later
Add PayPal Pay Later
Affirm
Affirm
Add Affirm
Zip
Zip
Add Zip
Klarna
Klarna Alternatives
Sezzle
Sezzle
Add Sezzle
PayPal Pay Later
PayPal Pay Later
Add PayPal Pay Later
Affirm
Affirm
Add Affirm
PayPal Payments
PayPal Payments
Add PayPal Payments
Discussions
Afterpay
Afterpay Discussions
Monty the Mongoose crying
Afterpay has no discussions with answers
Klarna
Klarna Discussions
Monty the Mongoose crying
Klarna has no discussions with answers