Compare Affirm and Klarna 
- Users report that Klarna's "Customer Portal" feature scores lower at 6.9 compared to Affirm's impressive 9.0, indicating that users find Affirm's portal more user-friendly and effective for managing their accounts.
- Reviewers mention that Klarna's "Quality of Support" is rated at 6.2, which is significantly lower than Affirm's 7.5, suggesting that users feel more supported and valued when using Affirm's services.
- G2 users highlight that Klarna's "Payment Gateway" feature is rated at 7.3, while Affirm excels with a score of 8.8, indicating that Affirm provides a more robust and reliable payment processing experience.
- Users on G2 report that Klarna's "Loyalty Management" feature is notably weak at 4.9, whereas Affirm shines with a score of 8.3, suggesting that Affirm offers better tools for customer retention and engagement.
- Reviewers say that Klarna's "E-commerce Integration" is rated at 6.7, which falls short compared to Affirm's 8.2, indicating that Affirm provides a more seamless experience for online retailers looking to integrate payment solutions.
- Users mention that Klarna's "Payment Scheduling" feature is rated at 7.3, while Affirm's is significantly higher at 8.9, reflecting that Affirm offers more flexible and user-friendly options for managing payment timelines.
Popular payment alternative, simple integration.
Too many customers have issues using Affirm and completing checkout. Failed attempts cause multiple affirm records, but do not result in an order causing frustration. We can't help because the interaction is with affirm not us, but customers don't...
Being able to get what you want now and have 4 payments spread apart interest free to pay it off.
Almost everything. I hate the platform, and it is not easy to figure out. It is almost too simple, as in, there isn't enough info. And, the attempt to be conversational, almost nonchalant, means the terminology is not easy to follow. I wanted help and the...
Popular payment alternative, simple integration.
Being able to get what you want now and have 4 payments spread apart interest free to pay it off.
Too many customers have issues using Affirm and completing checkout. Failed attempts cause multiple affirm records, but do not result in an order causing frustration. We can't help because the interaction is with affirm not us, but customers don't...
Almost everything. I hate the platform, and it is not easy to figure out. It is almost too simple, as in, there isn't enough info. And, the attempt to be conversational, almost nonchalant, means the terminology is not easy to follow. I wanted help and the...
