Compare Adobe Analytics and Chartbeat 
At a Glance
Market Segments
Enterprise (42.2% of reviews)
Mid-Market (47.1% of reviews)
Entry-Level Pricing
No pricing available
Custom
Adobe Analytics
Star Rating
(1,013)4.1 out of 5
Market Segments
Enterprise (42.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Adobe AnalyticsChartbeat
Star Rating
(69)4.4 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Entry-Level Pricing
Custom
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chartbeat excels in Real-Time Reporting with a score of 9.7, allowing for immediate insights into audience engagement, while Adobe Analytics scores 8.2 in this area, which may lead to delays in data interpretation.
- Reviewers mention that Chartbeat's Ease of Use is significantly higher at 9.1 compared to Adobe Analytics' 7.4, indicating that users find Chartbeat more intuitive and user-friendly, which is crucial for teams with varying technical expertise.
- G2 users highlight that Chartbeat's Engagement Metrics score of 9.1 is superior to Adobe Analytics' 8.4, suggesting that Chartbeat provides more actionable insights into user interactions, which can enhance content strategy.
- Users on G2 report that Adobe Analytics offers better Custom Event Tracking capabilities, scoring 8.4 compared to Chartbeat's 8.2, which may be beneficial for businesses needing detailed tracking of specific user actions.
- Reviewers mention that Chartbeat's Quality of Support is rated at 8.9, while Adobe Analytics scores 7.7, indicating that users may experience more responsive and helpful customer service with Chartbeat.
- Users say that Adobe Analytics shines in Data Exporting with a score of 8.0, which is essential for businesses that require seamless integration with other tools, whereas Chartbeat's score in this area is lower, potentially limiting data flexibility.
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Pricing
Entry-Level Pricing
Adobe Analytics
No pricing availableChartbeat
Plus plan
Custom
All of the Basic plan features, plus ONE of the following Premium features:
- Headline Testing
- Advanced Queries
- Multi-Site View
Free Trial
Adobe Analytics
No trial information availableChartbeat
Free Trial is available
Ratings
Meets Requirements
8.5
831
8.8
53
Ease of Use
7.4
835
9.1
53
Ease of Setup
6.9
274
8.7
18
Ease of Admin
7.6
270
8.9
18
Quality of Support
7.7
756
8.9
41
Has the product been a good partner in doing business?
8.0
271
9.2
16
Product Direction (% positive)
7.5
793
8.3
48
Features by Category
Metrics
8.6
556
9.1
39
8.4
550
9.1
41
8.4
558
8.0
36
8.4
531
8.3
24
8.4
517
Feature Not Available
8.0
496
8.7
34
8.1
516
8.9
30
8.4
522
8.2
26
8.1
487
Feature Not Available
Reporting
8.2
547
9.7
33
8.2
535
9.1
40
8.1
508
Feature Not Available
8.4
527
8.0
32
8.0
466
8.6
28
7.9
450
8.5
27
8.4
550
8.0
30
Other
8.4
507
7.6
24
8.3
485
Feature Not Available
8.0
453
8.2
24
8.4
502
Feature Not Available
8.4
429
Feature Not Available
8.0
388
Feature Not Available
8.1
413
7.6
24
Administration
8.0
408
7.5
16
8.1
398
7.6
15
8.3
504
8.8
24
8.4
485
7.8
26
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Identification
8.2
179
Feature Not Available
8.5
183
Not enough data
8.5
176
Not enough data
Tracking & Reporting
8.6
179
Feature Not Available
8.3
185
9.7
5
8.3
181
Not enough data
8.6
194
9.2
6
8.4
186
Feature Not Available
8.5
178
Feature Not Available
Metrics
8.8
54
Not enough data
8.5
54
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Audiences
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Data Analysis
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Analytics
Not enough data
9.3
5
Not enough data
Not enough data
Statistical Tool
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Analysis
8.9
41
Not enough data
8.5
39
Not enough data
Decision Making
Feature Not Available
Not enough data
8.7
40
Not enough data
8.8
41
Not enough data
8.6
38
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Tools
Not enough data
Feature Not Available
Not enough data
8.4
20
Not enough data
8.3
16
Metrics
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
9.2
24
Not enough data
9.0
21
Not enough data
9.0
15
Not enough data
8.2
14
Metrics
8.8
54
Not enough data
8.5
54
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Adobe Analytics and Chartbeat are categorized as Mobile App Analytics and Digital Analytics
Unique Categories
Adobe Analytics is categorized as Audience Intelligence Platforms and Predictive Analytics
Chartbeat is categorized as A/B Testing and Content Analytics
Reviews
Reviewers' Company Size
Adobe Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chartbeat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.4%
Information Technology and Services
8.4%
Financial Services
5.1%
Retail
5.0%
Computer Software
4.9%
Other
62.4%
Online Media
33.8%
Broadcast Media
13.2%
Newspapers
11.8%
Publishing
8.8%
Media Production
7.4%
Other
25.0%
Most Helpful Reviews
Adobe Analytics
Most Helpful Favorable Review
Paul L.
Verified User in Information Technology and Services
The online control suite is quite amazing. If you know how to use it you can slice and dice your data in hundreds of ways. You can set it up to use first party cookies which is always nice. The performance of the reporting is awesome.
Most Helpful Critical Review
Verified User in Sports
It's kind of complicated to find what I'm looking for a lot of the time. Wouldn't recommend for beginners.
Chartbeat
Most Helpful Favorable Review
Verified User in Online Media
Heads up display is great to quickly see what’s working on the homepage
Most Helpful Critical Review
Molly P.
Verified User in Media Production
Sometimes articles were duplicated in metrics when URLs were redirected. Also sometimes attributed articles to the wrong author.
Paul L.
Verified User in Information Technology and Services
The online control suite is quite amazing. If you know how to use it you can slice and dice your data in hundreds of ways. You can set it up to use first party cookies which is always nice. The performance of the reporting is awesome.
Verified User in Online Media
Heads up display is great to quickly see what’s working on the homepage
Verified User in Sports
It's kind of complicated to find what I'm looking for a lot of the time. Wouldn't recommend for beginners.
Molly P.
Verified User in Media Production
Sometimes articles were duplicated in metrics when URLs were redirected. Also sometimes attributed articles to the wrong author.
Discussions
What else are you using adobe analytics for?
1 comment
TS
Adobe analytics provides data on how our websites are performing, what site visitors do on the page(s), and how our marketing channels are performing. In...Read more
1) Sum of each row on visits and the total number are different. 2) Results 'Unspecified' when create table for traffics from keywords.
1 comment
G2
yes the system metrics like unique visitors will de duplicate the numbers against the dimension and will show accordingly. But user created metrics like...Read more
Chartbeat has no discussions with answers
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