Case IQ
As compliance, risk, and regulatory requirements grow more complex, organizations need purpose-built solutions to address and manage them effectively. Case IQ offers a comprehensive suite of AI-powered compliance and risk management solutions designed to support HR, fraud, ethics, and compliance teams. Case IQ's solutions enable organizations to capture and detect incidents, manage investigations, and proactively prevent and remediate risk—all from a single, trusted vendor. Its suite of solutions includes: • AI-powered case management • 24/7 whistleblower hotline • AI-powered compliance monitoring • Approvals and disclosures software • Third-party risk management platform Trusted by global organizations, including Fortune 500 companies, Case IQ is built to be configurable, scalable, and adaptable across a wide range of regulatory environments, unique use cases, and internal policies. As a leader in AI for investigations, Case IQ offers an AI-powered case management solution, designed to support thorough, timely, and fair investigations across the full case lifecycle. Central to this is Clairia, the AI assistant purpose-built for investigations, which delivers contextual insights, recommendations, and guidance to help teams work more efficiently while maintaining oversight and accountability. With built-in Playbooks, organizations can tailor how AI is applied to align with internal processes, policies, and governance standards, supporting responsible and consistent AI adoption. Configurable workflows, automation, reporting dashboards, and collaboration tools further enhance efficiency, visibility, and coordination across stakeholders, while enterprise-grade security ensures sensitive data is protected. Supporting case management is a 24/7/365 live-answer whistleblower hotline that empowers employees to report concerns securely and anonymously in over 100 languages. Every report is captured in real time and routed directly into the case management system, helping organizations respond faster and strengthen oversight. Beyond investigations and whistleblowing, Case IQ helps organizations proactively prevent risk through AI-powered compliance monitoring. Using AI and machine learning, the solution detects and identifies suspicious transactions related to bribery, corruption, and fraud, allowing compliance teams to take action before they escalate. To further strengthen compliance programs, Case IQ offers an approvals and disclosures solution that centralizes and automates conflict-of-interest workflows including gifts, hospitality, donations, etc. With configurable and automated workflows, built-in risk logic, real-time analytics, and full audit trails, organizations gain greater visibility and control, enabling faster, more consistent decision-making. Additionally, Case IQ's third-party management solution allows organizations to manage external risk across the full lifecycle of vendor relationships. By automating onboarding, due diligence, ongoing monitoring, and screening within a single system, teams can reduce manual effort, improve oversight, and maintain consistent risk governance across all third parties.
Average Rating: 4.5/5.0
Total Reviews: 124
How Do G2 Users Rate Case IQ?
- Quality of Support: 8.9/10 (Category avg: 9.2/10)
- Telephone: 6.2/10 (Category avg: 8.1/10)
- Case Management: 8.6/10 (Category avg: 8.9/10)
- Dashboard: 7.0/10 (Category avg: 8.9/10)
Who Is the Company Behind Case IQ?
- Seller: Case IQ
- Company Website:
- Year Founded: 1999
- HQ Location: Ottawa, CA
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LinkedIn® Page: www.linkedin.com
185 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Higher Education, Education Management
- Company Size: 52% Large, 22% Small
What Do G2 Reviewers Say About Case IQ?
AI-generated summary from verified user reviews
Pros
- Users find CaseIQ to be very intuitive and easy to use, facilitating quick navigation and efficient reporting.
- Users value the user-friendly design of Case IQ, enhancing case management confidence and efficiency.
- Users value the easy implementation of Case IQ, facilitating a smooth transition and daily usage of the database.
- Users value the customizability and user-friendly features of CaseIQ, enhancing tracking and reporting for investigators.
- Users appreciate the excellent tracking and reporting features of Case IQ, enhancing their efficiency and confidence.
Cons
- Users find Case IQ to be not user-friendly, struggling with navigation and complicated initial setup processes.
- Users find the complexity of navigation and setup in Case IQ makes the experience frustrating and time-consuming.
- Users find the learning curve steep, particularly with complex features and unfamiliar reporting systems in Case IQ.
- Users find complex navigation frustrating in Case IQ, which leads to a challenging and cumbersome experience.
- Users face data management issues with Case IQ, citing difficulties in organizing files and complex reporting systems.
What Are Recent G2 Reviews of Case IQ?
"Case IQ in human rights office a game changer for the University"
Rating: 5.0/5.0 stars
— Marie M.
"Flexible, AI-Powered Case Management with Helpful Support"
Rating: 5.0/5.0 stars
— Margaret P.

