- Kixie is an integrated tool designed to manage high volume calls and assign them across a team, with features for inbound calls and options tree setup.
- Users frequently mention the ease of navigation, the helpful support team, the seamless integration with CRM, and the efficiency of the auto-dialer and voicemail drop features.
- Users mentioned challenges in setting up the options tree, occasional connectivity issues, limitations due to CRM subscription, and a learning curve for advanced features.