Software Testing Tools Resources

Naveen, There are several ways to shift forward to leverage the CX Models from the QA team. The first method is to leverage the CX Model, as the visual design and customer journey map. Meaning created the CX model in place of a traditional visual tool like Visio. By laying out the journey in the CX model the developers can leverage the test cases as they code to ensure things are working as designed. The QA team will be able to leverage and expand upon the test cases generated from the CX Model. This would start all the way back in the design phase of the project. it is a mind shift to think about testing prior to writing the code. The second way to leverage the CX models for the QA team would be to leverage the crawling / auto discovery function of the CX Model. This is used in cases where the coding was done and now we need to build the test case library. By calling from Cyara CX Model each journey can be documented and test cases can be auto-generated. The QA team can now run the different tests and test accounts multiple times to ensure the goals and tests are completed and successful. One of our customers talked at our xChange2020 online event about their journey to automation. https://cyara.com/lp/xchange-2020-session-replays/ I would recommend watching the session Automated Testing for the IVR by Mark Shaw for some additional insights. If you have more questions please feel free to let us know. Bill LaRuffa Solutions Architect Manager - NALA Cyara.

Hey Alexander, Thanks for your post. TestRail is a standard web application, so you would already be able to access it from mobile devices such as tablets. So there would be no need to have a separate ‘app’ for TestRail, as you can already access and use TestRail from a tablet etc. However, this would generally work better with a tablet or larger screen sizes. We do have an open feature request to add a UI that would work with smaller screens such as smartphones, and I can add your vote to it. Please don't hesitate to write to us at contact@gurock.com in case of any additional questions and feedback. BR, Shanu Mandot Community Manager @ TestRail

Hi Ajit, You can record a scenario and play it back with different data set. All data input are captured during the recording and you can very easily change their values after the recording and create multiple data set for multiple scenarios. You can read more information here: https://success.panaya.com/Test-Dynamix/Script-Design/55925663/What-are-Data-Sets.htm