Best Social Media Listening Tools - Page 15

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Social media listening tools provide functionality for listening, tracking, and gathering relevant content across social media. Social media listening products are used by social media, marketing, and communications teams to identify trends, track competitors, and understand customer sentiment. Researchers can also use the products to gain information on social trends or by media outlets to identify breaking news. Social media listening software allows marketers to personalize content to specific users or demographics, identify thought leaders or influencers, and respond to positive or negative mentions. Many social media listening products monitor posts in a variety of different languages and countries, allowing businesses to localize advertisements. These products are intended to provide demographic data, understand social media presence, identify negative mentions, engage users, and improve a brand’s reputation. Social media listening products often provide information that benefits social media analytics software. Monitoring functionality can also be found within social media management software as a feature or social media suites as either a feature or standalone product. Many media monitoring software products also monitor social media as well.

To qualify for inclusion in the Social Media Listening category, a product must:

Listen for specific mentions across social media
Identify trending topics or phrases
Detail customer sentiment
Organize customer information
Identify thought leaders and influencers

Best Social Media Listening Tools At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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248 Listings in Social Media Listening Tools Available
  • Overview
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    No information available
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  • Media Monitoring features and usability ratings that predict user satisfaction
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    Year Founded
    2003
    HQ Location
    Ottawa, Canada
    Twitter
    @agilityprs
    4,737 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    205 employees on LinkedIn®
We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Media Monitoring features and usability ratings that predict user satisfaction
0.0
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Seller Details
Year Founded
2003
HQ Location
Ottawa, Canada
Twitter
@agilityprs
4,737 Twitter followers
LinkedIn® Page
www.linkedin.com
205 employees on LinkedIn®
0 ratings
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MediaWave essentially aggregates reviews and comments on your business in real-time to help brands respond in a timely manner. The chance to take action quickly could mean the difference between a los

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
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  • Mediawave features and usability ratings that predict user satisfaction
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    Seller
    MediaWave
Product Description
How are these determined?Information
This description is provided by the seller.

MediaWave essentially aggregates reviews and comments on your business in real-time to help brands respond in a timely manner. The chance to take action quickly could mean the difference between a los

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Mediawave features and usability ratings that predict user satisfaction
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Seller
MediaWave

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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mentionmapp Analytics investigates the digital ecosystem using our visualization tools, machine and human intelligence. Our consulting services reveal how information and misinformation flows through

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  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Mentionmapp Analytics investigates the digital ecosystem using our visualization tools, machine and human intelligence. Our consulting services reveal how information and misinformation flows through

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Mentionmapp Analytics features and usability ratings that predict user satisfaction
0.0
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0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Entry Level Price:$29.00
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mentionmind is your ultimate web and social media listening tool. We track real-time conversations across the web and social media, enabling you to stay informed about what's being said about your bus

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    Industries
    No information available
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    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mentionmind is your ultimate web and social media listening tool. We track real-time conversations across the web and social media, enabling you to stay informed about what's being said about your bus

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
mentionmind features and usability ratings that predict user satisfaction
0.0
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0.0
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0.0
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Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
0 ratings
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Entry Level Price:Free
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Collecting, managing, and distributing Market Intelligence from news and competitors’ digital footprint, like their websites, is crucial for sound business decisions. But the solutions used in Market

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
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  • Midesk features and usability ratings that predict user satisfaction
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    Seller
    Midesk
Product Description
How are these determined?Information
This description is provided by the seller.

Collecting, managing, and distributing Market Intelligence from news and competitors’ digital footprint, like their websites, is crucial for sound business decisions. But the solutions used in Market

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Midesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Midesk
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Onlypult Monitoring, find locations where your current and potential customers discuss you and your product

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
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  • Onlypult Monitoring features and usability ratings that predict user satisfaction
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    Seller
    Onlypult
    Year Founded
    2015
    HQ Location
    Tbilisi, Georgia
    Twitter
    @Onlypult
    2,539 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With Onlypult Monitoring, find locations where your current and potential customers discuss you and your product

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Onlypult Monitoring features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Onlypult
Year Founded
2015
HQ Location
Tbilisi, Georgia
Twitter
@Onlypult
2,539 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
(2)3.8 out of 5
Save to My Lists
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ornico provides reputation, media, advertising and brand research with a suite of products that includes Brand Intelligence® across the African continent. It does this to help marketers and brand owne

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Small-Business
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  • Ornico Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Features
    1
    Brand Management
    1
    Coverage Variety
    1
    Data Accuracy
    1
    Helpful
    1
    Cons
    Expensive
    1
    Poor Interface
    1
    Pricing Issues
    1
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    Seller
    Ornico
Product Description
How are these determined?Information
This description is provided by the seller.

Ornico provides reputation, media, advertising and brand research with a suite of products that includes Brand Intelligence® across the African continent. It does this to help marketers and brand owne

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Small-Business
Ornico Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Features
1
Brand Management
1
Coverage Variety
1
Data Accuracy
1
Helpful
1
Cons
Expensive
1
Poor Interface
1
Pricing Issues
1
Ornico features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Ornico
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Artificial Intelligence in news & social media monitoring.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
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  • Palo Pro features and usability ratings that predict user satisfaction
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  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Artificial Intelligence in news & social media monitoring.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Palo Pro features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Track your and your competitors’ brand mentions in WeChat and Weibo platforms. Check the estimated reach, analyze mention sentiment, track comments, likes, shares and more.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
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  • PandaMetrics features and usability ratings that predict user satisfaction
    0.0
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    No information available
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    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Track your and your competitors’ brand mentions in WeChat and Weibo platforms. Check the estimated reach, analyze mention sentiment, track comments, likes, shares and more.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
PandaMetrics features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What if you could see exactly which websites all of your customers actually interact with on a daily basis? With Readership, you can.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • PeakFeed Readership features and usability ratings that predict user satisfaction
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    Seller
    PeakFeed
    HQ Location
    Eden, US
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What if you could see exactly which websites all of your customers actually interact with on a daily basis? With Readership, you can.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
PeakFeed Readership features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
PeakFeed
HQ Location
Eden, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PerformLine empowers leaders with a first-line of defense solution for financial institutions to mitigate compliance risk across consumer touchpoints including web, voice, chat, email and social. By c

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
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  • Performline features and usability ratings that predict user satisfaction
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    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

PerformLine empowers leaders with a first-line of defense solution for financial institutions to mitigate compliance risk across consumer touchpoints including web, voice, chat, email and social. By c

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Performline features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PostHelpers allows users to manage social content. Provides fan incentive in the form of special offers. Users can measure and manage Facebook interaction with customers.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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    Twitter
    @posthelpers
    46 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PostHelpers allows users to manage social content. Provides fan incentive in the form of special offers. Users can measure and manage Facebook interaction with customers.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Posthelpers features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Twitter
@posthelpers
46 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:Starting at $258.00
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Prowly is an all-in-one public relations management platform that helps growth-oriented professionals earn media coverage through creative storytelling, personalization and innovative technology. User

    Users
    No information available
    Industries
    • Public Relations and Communications
    • Media Production
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Prowly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Database Features
    2
    Database Quality
    2
    Ease of Use
    2
    Features
    2
    Helpful
    2
    Cons
    Influencer Management
    1
    Limited Functionality
    1
    Small Business Disadvantage
    1
  • User Satisfaction
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  • Prowly features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
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  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    BostonMassachusetts, USA
    Twitter
    @prowly_com
    3,111 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Prowly is an all-in-one public relations management platform that helps growth-oriented professionals earn media coverage through creative storytelling, personalization and innovative technology. User

Users
No information available
Industries
  • Public Relations and Communications
  • Media Production
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
Prowly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Database Features
2
Database Quality
2
Ease of Use
2
Features
2
Helpful
2
Cons
Influencer Management
1
Limited Functionality
1
Small Business Disadvantage
1
Prowly features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Company Website
Year Founded
2013
HQ Location
BostonMassachusetts, USA
Twitter
@prowly_com
3,111 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Qurate Discover features and usability ratings that predict user satisfaction
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  • Seller Details
    Year Founded
    2014
    HQ Location
    Chuo-ku, Fukuoka, Fukuoka
    Twitter
    @qurate
    353 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Qurate Discover features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2014
HQ Location
Chuo-ku, Fukuoka, Fukuoka
Twitter
@qurate
353 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rankur is a social media monitoring and online reputation management tool.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Rankur features and usability ratings that predict user satisfaction
    0.0
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    No information available
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  • Seller Details
    Seller
    Rankur
Product Description
How are these determined?Information
This description is provided by the seller.

Rankur is a social media monitoring and online reputation management tool.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Rankur features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Rankur