# The Top 20 Social Media Listening Tools Check out this list of the top Social Media Listening Tools products based on user satisfaction. A product's satisfaction score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Social+Media+Listening+Tools+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Social+Media+Listening+Tools+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Social+Media+Listening+Tools+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Social+Media+Listening+Tools+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") Filters The next elements are filters and will change the displayed results once they are selected. All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ The Top 20 Social Media Listening Tools [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Social+Media+Listening+Tools+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Social+Media+Listening+Tools+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Social+Media+Listening+Tools+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Social+Media+Listening+Tools+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-listening-tools%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ [Collapse AllExpand All](#) G2 Satisfaction Score Information Compare [Expand/Collapse Hootsuite](#) #1 [![Hootsuite](https://images.g2crowd.com/uploads/product/hd_favicon/d457048f2d5f9f5f322792032d073de6/hootsuite.svg)](/products/hootsuite/reviews) [Hootsuite](/products/hootsuite/reviews "Hootsuite") 100 [Expand/Collapse Hootsuite](#) Overall Satisfaction Score 100 Top Industries of Reviewers: Marketing and Advertising 52% Non-Profit Organization Management 20% Higher Education 15% Computer Software 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.0 Meets Requirements Average: 9.4 8.8 Ease of Doing Business With Average: 9.1 9.1 Ease of Setup Average: 8.9 8.9 Quality of Support Average: 9.6 8.8 Ease of Admin Average: 8.4 9.2 [Expand/Collapse Sprout Social](#) #2 [![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg)](/products/sprout-social/reviews) [Sprout Social](/products/sprout-social/reviews "Sprout Social") 100 [Expand/Collapse Sprout Social](#) Overall Satisfaction Score 100 Top Industries of Reviewers: Marketing and Advertising 56% Non-Profit Organization Management 17% Higher Education 15% Information Technology and Services 12% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.0 Meets Requirements Average: 9.4 8.8 Ease of Doing Business With Average: 9.1 8.9 Ease of Setup Average: 8.9 8.9 Quality of Support Average: 9.6 8.9 Ease of Admin Average: 8.4 8.9 [Expand/Collapse Vista Social](#) #3 [![Vista Social](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6bd7e781e038728a57233d74d03445d5/vista-social.png)](/products/vista-social/reviews) [Vista Social](/products/vista-social/reviews "Vista Social") 95 [Expand/Collapse Vista Social](#) Overall Satisfaction Score 95 Top Industries of Reviewers: Marketing and Advertising 85% Information Technology and Services 7% Construction 4% Online Media 4% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.7 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.1 9.7 Ease of Setup Average: 8.9 9.8 Quality of Support Average: 9.6 9.8 Ease of Admin Average: 8.4 9.7 [Expand/Collapse BrandMentions](#) #4 [![BrandMentions](https://images.g2crowd.com/uploads/product/hd_favicon/3bfa912fe3e984a502995b8686f951df/brandmentions.svg)](/products/brandmentions/reviews) [BrandMentions](/products/brandmentions/reviews "BrandMentions") 86 [Expand/Collapse BrandMentions](#) Overall Satisfaction Score 86 Top Industries of Reviewers: Marketing and Advertising 52% Computer Software 18% Information Technology and Services 16% Financial Services 15% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.5 Meets Requirements Average: 9.4 9.1 Ease of Doing Business With Average: 9.1 8.8 Ease of Setup Average: 8.9 9.5 Quality of Support Average: 9.6 9.2 Ease of Admin Average: 8.4 9.0 [Expand/Collapse Determ](#) #5 [![Determ](https://images.g2crowd.com/uploads/product/hd_favicon/eb1a8c98365457ffa1c4deafdcc01dd9/determ.svg)](/products/determ/reviews) [Determ](/products/determ/reviews "Determ") 79 [Expand/Collapse Determ](#) Overall Satisfaction Score 79 Top Industries of Reviewers: Public Relations and Communications 35% Marketing and Advertising 30% Telecommunications 20% Computer Software 15% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.7 Meets Requirements Average: 9.4 9.7 Ease of Doing Business With Average: 9.1 9.8 Ease of Setup Average: 8.9 9.7 Quality of Support Average: 9.6 9.9 Ease of Admin Average: 8.4 9.5 [Expand/Collapse Statusbrew](#) #6 [![Statusbrew](https://images.g2crowd.com/uploads/product/hd_favicon/36057036c058a36864daaeeec05ca448/statusbrew-inc.svg)](/products/statusbrew-inc/reviews) [Statusbrew](/products/statusbrew-inc/reviews "Statusbrew") 78 [Expand/Collapse Statusbrew](#) Overall Satisfaction Score 78 Top Industries of Reviewers: Marketing and Advertising 61% Computer Software 18% Information Services 12% Online Media 9% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.7 Meets Requirements Average: 9.4 9.7 Ease of Doing Business With Average: 9.1 9.5 Ease of Setup Average: 8.9 9.8 Quality of Support Average: 9.6 9.9 Ease of Admin Average: 8.4 9.4 [Expand/Collapse Meltwater](#) #7 [![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg)](/products/meltwater/reviews) [Meltwater](/products/meltwater/reviews "Meltwater") 78 [Expand/Collapse Meltwater](#) Overall Satisfaction Score 78 Top Industries of Reviewers: Marketing and Advertising 40% Public Relations and Communications 31% Non-Profit Organization Management 16% Higher Education 12% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 8.2 Meets Requirements Average: 9.4 8.4 Ease of Doing Business With Average: 9.1 9.1 Ease of Setup Average: 8.9 8.3 Quality of Support Average: 9.6 9.0 Ease of Admin Average: 8.4 8.3 [Expand/Collapse Brand Analytics](#) #8 [![Brand Analytics](https://images.g2crowd.com/uploads/product/hd_favicon/bf0138f327d27ac12d632a3adf82dd32/brand-analytics.svg)](/products/brand-analytics/reviews) [Brand Analytics](/products/brand-analytics/reviews "Brand Analytics") 76 [Expand/Collapse Brand Analytics](#) Overall Satisfaction Score 76 Top Industries of Reviewers: Marketing and Advertising 36% Telecommunications 29% Public Relations and Communications 21% Information Technology and Services 14% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.7 Meets Requirements Average: 9.4 9.6 Ease of Doing Business With Average: 9.1 9.8 Ease of Setup Average: 8.9 10.0 Quality of Support Average: 9.6 9.9 Ease of Admin Average: 8.4 9.5 [Expand/Collapse Sociality.io](#) #9 [![Sociality.io](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_700338ce5eef52ad76346b40f24e7910/sociality-io.png)](/products/sociality-io/reviews) [Sociality.io](/products/sociality-io/reviews "Sociality.io") 76 [Expand/Collapse Sociality.io](#) Overall Satisfaction Score 76 Top Industries of Reviewers: Marketing and Advertising 50% Computer Software 20% Online Media 20% Consumer Goods 10% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.9 Meets Requirements Average: 9.4 8.8 Ease of Doing Business With Average: 9.1 9.9 Ease of Setup Average: 8.9 10.0 Quality of Support Average: 9.6 9.9 Ease of Admin Average: 8.4 9.9 [Expand/Collapse Mentionlytics](#) #10 [![Mentionlytics](https://images.g2crowd.com/uploads/product/hd_favicon/374068704d3e8ad9268aa24d76a7029f/mentionlytics.svg)](/products/mentionlytics/reviews) [Mentionlytics](/products/mentionlytics/reviews "Mentionlytics") 74 [Expand/Collapse Mentionlytics](#) Overall Satisfaction Score 74 Top Industries of Reviewers: Marketing and Advertising 53% Online Media 18% Computer Software 18% Information Technology and Services 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.3 Meets Requirements Average: 9.4 9.4 Ease of Doing Business With Average: 9.1 9.7 Ease of Setup Average: 8.9 9.2 Quality of Support Average: 9.6 9.9 Ease of Admin Average: 8.4 9.5 [Expand/Collapse Facelift Cloud](#) #11 [![Facelift Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/e2028d4fce5a23ed259ea2affd248a03/facelift-cloud.svg)](/products/facelift-cloud/reviews) [Facelift Cloud](/products/facelift-cloud/reviews "Facelift Cloud") 74 [Expand/Collapse Facelift Cloud](#) Overall Satisfaction Score 74 Top Industries of Reviewers: Marketing and Advertising 33% Entertainment 22% Business Supplies and Equipment 22% Consumer Services 22% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.4 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.1 9.9 Ease of Setup Average: 8.9 9.7 Quality of Support Average: 9.6 9.9 Ease of Admin Average: 8.4 8.9 [Expand/Collapse YouScan](#) #12 [![YouScan](https://images.g2crowd.com/uploads/product/hd_favicon/591bfada79ded5266513da3c4c1baeb1/youscan.svg)](/products/youscan/reviews) [YouScan](/products/youscan/reviews "YouScan") 72 [Expand/Collapse YouScan](#) Overall Satisfaction Score 72 Top Industries of Reviewers: Marketing and Advertising 56% Market Research 16% Public Relations and Communications 15% Information Technology and Services 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 8.9 Meets Requirements Average: 9.4 9.2 Ease of Doing Business With Average: 9.1 9.3 Ease of Setup Average: 8.9 8.9 Quality of Support Average: 9.6 9.9 Ease of Admin Average: 8.4 8.9 [Expand/Collapse Agorapulse](#) #13 [![Agorapulse](https://images.g2crowd.com/uploads/product/hd_favicon/ca20415e1e0b8338b21c8f9c0542ccc6/agorapulse.svg)](/products/agorapulse/reviews) [Agorapulse](/products/agorapulse/reviews "Agorapulse") 72 [Expand/Collapse Agorapulse](#) Overall Satisfaction Score 72 Top Industries of Reviewers: Marketing and Advertising 71% Non-Profit Organization Management 13% Information Technology and Services 9% Computer Software 7% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.4 Meets Requirements Average: 9.4 9.3 Ease of Doing Business With Average: 9.1 9.7 Ease of Setup Average: 8.9 9.4 Quality of Support Average: 9.6 9.6 Ease of Admin Average: 8.4 9.6 [Expand/Collapse MavSocial](#) #14 [![MavSocial](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8229223345c229ccb7e28ffad989d258/mavsocial.jpg)](/products/mavsocial/reviews) [MavSocial](/products/mavsocial/reviews "MavSocial") 72 [Expand/Collapse MavSocial](#) Overall Satisfaction Score 72 Top Industries of Reviewers: Marketing and Advertising 60% Computer Software 20% Food & Beverages 10% Banking 10% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.3 Meets Requirements Average: 9.4 9.2 Ease of Doing Business With Average: 9.1 10.0 Ease of Setup Average: 8.9 9.3 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 8.4 9.5 [Expand/Collapse Critical Mention](#) #15 [![Critical Mention](https://images.g2crowd.com/uploads/product/hd_favicon/29474cb095d4aa1b167df55ac04d3c90/critical-mention.svg)](/products/critical-mention/reviews) [Critical Mention](/products/critical-mention/reviews "Critical Mention") 71 [Expand/Collapse Critical Mention](#) Overall Satisfaction Score 71 Top Industries of Reviewers: Public Relations and Communications 67% Marketing and Advertising 19% Entertainment 7% Government Administration 7% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.3 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.1 9.9 Ease of Setup Average: 8.9 9.0 Quality of Support Average: 9.6 9.4 Ease of Admin Average: 8.4 9.8 [Expand/Collapse Brand24](#) #16 [![Brand24](https://images.g2crowd.com/uploads/product/hd_favicon/1487565876/brand24.svg)](/products/brand24/reviews) [Brand24](/products/brand24/reviews "Brand24") 71 [Expand/Collapse Brand24](#) Overall Satisfaction Score 71 Top Industries of Reviewers: Marketing and Advertising 50% Information Technology and Services 19% Internet 16% Computer Software 15% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.2 Meets Requirements Average: 9.4 9.1 Ease of Doing Business With Average: 9.1 9.6 Ease of Setup Average: 8.9 9.3 Quality of Support Average: 9.6 9.5 Ease of Admin Average: 8.4 9.2 [Expand/Collapse Letterdrop](#) #17 [![Letterdrop](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_710d9ade93833dd6c52288426848f0ea/letterdrop.png)](/products/letterdrop/reviews) [Letterdrop](/products/letterdrop/reviews "Letterdrop") 70 [Expand/Collapse Letterdrop](#) Overall Satisfaction Score 70 Top Industries of Reviewers: Computer Software 60% Information Technology and Services 20% Graphic Design 10% Higher Education 10% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.6 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.1 10.0 Ease of Setup Average: 8.9 0.0 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 8.4 0.0 [Expand/Collapse Planoly](#) #18 [![Planoly](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3336924fadea680a2338e2df25215c73/planoly.png)](/products/planoly/reviews) [Planoly](/products/planoly/reviews "Planoly") 68 [Expand/Collapse Planoly](#) Overall Satisfaction Score 68 Top Industries of Reviewers: Marketing and Advertising 61% Retail 16% Apparel & Fashion 13% Health, Wellness and Fitness 10% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.7 Meets Requirements Average: 9.4 9.7 Ease of Doing Business With Average: 9.1 9.7 Ease of Setup Average: 8.9 9.3 Quality of Support Average: 9.6 8.6 Ease of Admin Average: 8.4 9.9 [Expand/Collapse Buzzmonitor](#) #19 [![Buzzmonitor](https://images.g2crowd.com/uploads/product/hd_favicon/95603eef99526300e6ea8a2ce671e739/buzzmonitor.svg)](/products/buzzmonitor/reviews) [Buzzmonitor](/products/buzzmonitor/reviews "Buzzmonitor") 67 [Expand/Collapse Buzzmonitor](#) Overall Satisfaction Score 67 Top Industries of Reviewers: Banking 33% Consumer Services 33% Marketing and Advertising 22% Biotechnology 11% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 10.0 Meets Requirements Average: 9.4 9.9 Ease of Doing Business With Average: 9.1 0.0 Ease of Setup Average: 8.9 9.8 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 8.4 0.0 [Expand/Collapse Sendible](#) #20 [![Sendible](https://images.g2crowd.com/uploads/product/hd_favicon/ca7d98e5b94558f7880fcfc78b791603/sendible.svg)](/products/sendible/reviews) [Sendible](/products/sendible/reviews "Sendible") 66 [Expand/Collapse Sendible](#) Overall Satisfaction Score 66 Top Industries of Reviewers: Marketing and Advertising 81% Information Technology and Services 8% Real Estate 6% Internet 5% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.4 Meets Requirements Average: 9.4 9.2 Ease of Doing Business With Average: 9.1 9.5 Ease of Setup Average: 8.9 9.3 Quality of Support Average: 9.6 9.3 Ease of Admin Average: 8.4 9.3