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Best Session Replay Software for for Small Business

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Session Replay category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Session Replay to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Session Replay category.

In addition to qualifying for inclusion in the Session Replay Software category, to qualify for inclusion in the Small Business Session Replay Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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23 Listings in Small Business Session Replay Available

(1,815)4.6 out of 5
3rd Easiest To Use in Session Replay software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogRocket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    490
    Session Replay
    403
    Replay Feature
    250
    Recording
    239
    Insights
    238
    Cons
    Session Management
    176
    Missing Features
    119
    Filtering Issues
    81
    Learning Curve
    79
    Expensive
    76
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogRocket features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Frustration Tracking
    Average: 7.9
    8.4
    Search Box
    Average: 7.9
    8.6
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Boston, Massachusetts
    Twitter
    @LogRocket
    15,224 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    633 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 28% Mid-Market
LogRocket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
490
Session Replay
403
Replay Feature
250
Recording
239
Insights
238
Cons
Session Management
176
Missing Features
119
Filtering Issues
81
Learning Curve
79
Expensive
76
LogRocket features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
7.9
Frustration Tracking
Average: 7.9
8.4
Search Box
Average: 7.9
8.6
Error and Bug Tracking
Average: 8.1
Seller Details
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LogRocket
15,224 Twitter followers
LinkedIn® Page
www.linkedin.com
633 employees on LinkedIn®
(686)4.4 out of 5
2nd Easiest To Use in Session Replay software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PostHog is the open-source, all-in-one platform that helps engineers build better products. We enable software teams to capture events, perform analytics, record user sessions, conduct experiments a

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PostHog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    244
    Easy Setup
    171
    Analytics
    126
    Insights
    121
    Session Recordings
    101
    Cons
    Learning Curve
    70
    Missing Features
    67
    Not Intuitive
    54
    Steep Learning Curve
    49
    Limited Features
    48
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PostHog features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Frustration Tracking
    Average: 7.9
    7.9
    Search Box
    Average: 7.9
    7.4
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PostHog
    Company Website
    Year Founded
    2020
    HQ Location
    San Francisco, US
    Twitter
    @posthog
    12,604 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PostHog is the open-source, all-in-one platform that helps engineers build better products. We enable software teams to capture events, perform analytics, record user sessions, conduct experiments a

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 20% Mid-Market
PostHog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
244
Easy Setup
171
Analytics
126
Insights
121
Session Recordings
101
Cons
Learning Curve
70
Missing Features
67
Not Intuitive
54
Steep Learning Curve
49
Limited Features
48
PostHog features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.1
Frustration Tracking
Average: 7.9
7.9
Search Box
Average: 7.9
7.4
Error and Bug Tracking
Average: 8.1
Seller Details
Seller
PostHog
Company Website
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@posthog
12,604 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®

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(37)4.5 out of 5
View top Consulting Services for Microsoft Clarity
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and power

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Clarity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Recording
    4
    Session Recordings
    4
    User Behavior Tracking
    4
    Analytics
    2
    Cons
    Data Inaccuracy
    2
    UX Issues
    2
    Filtering Issues
    1
    Incomplete Data
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Clarity features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    7.1
    Frustration Tracking
    Average: 7.9
    6.4
    Search Box
    Average: 7.9
    6.5
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and power

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 27% Mid-Market
Microsoft Clarity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Recording
4
Session Recordings
4
User Behavior Tracking
4
Analytics
2
Cons
Data Inaccuracy
2
UX Issues
2
Filtering Issues
1
Incomplete Data
1
Learning Curve
1
Microsoft Clarity features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
7.1
Frustration Tracking
Average: 7.9
6.4
Search Box
Average: 7.9
6.5
Error and Bug Tracking
Average: 8.1
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
(261)4.6 out of 5
4th Easiest To Use in Session Replay software
Save to My Lists
30% off: $55.30 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lucky Orange can help you understand why your website is getting traffic that doesn’t convert into sales or leads. Our conversion rate optimization tools have been trusted by more than half a million

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 84% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lucky Orange Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Insights
    62
    Positive Experience
    32
    Session Replay
    32
    User Insights
    32
    Cons
    Data Inaccuracy
    20
    Recording Issues
    17
    Expensive
    16
    Missing Features
    15
    Session Management
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lucky Orange features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Frustration Tracking
    Average: 7.9
    7.4
    Search Box
    Average: 7.9
    7.0
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Overland Park, KS
    Twitter
    @luckyorange
    10,883 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lucky Orange can help you understand why your website is getting traffic that doesn’t convert into sales or leads. Our conversion rate optimization tools have been trusted by more than half a million

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 84% Small-Business
  • 13% Mid-Market
Lucky Orange Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Insights
62
Positive Experience
32
Session Replay
32
User Insights
32
Cons
Data Inaccuracy
20
Recording Issues
17
Expensive
16
Missing Features
15
Session Management
13
Lucky Orange features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.0
Frustration Tracking
Average: 7.9
7.4
Search Box
Average: 7.9
7.0
Error and Bug Tracking
Average: 8.1
Seller Details
Company Website
Year Founded
2012
HQ Location
Overland Park, KS
Twitter
@luckyorange
10,883 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
(784)4.5 out of 5
Optimized for quick response
12th Easiest To Use in Session Replay software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to

    Users
    • Product Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fullstory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    319
    Insights
    231
    Session Replay
    212
    Helpful
    209
    User Insights
    164
    Cons
    Learning Curve
    129
    Limitations
    102
    Data Inaccuracy
    88
    Steep Learning Curve
    87
    Not Intuitive
    84
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fullstory features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Frustration Tracking
    Average: 7.9
    8.3
    Search Box
    Average: 7.9
    8.5
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fullstory
    Company Website
    Year Founded
    2014
    HQ Location
    Atlanta, GA
    Twitter
    @fullstory
    4,925 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    509 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to

Users
  • Product Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 30% Small-Business
Fullstory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
319
Insights
231
Session Replay
212
Helpful
209
User Insights
164
Cons
Learning Curve
129
Limitations
102
Data Inaccuracy
88
Steep Learning Curve
87
Not Intuitive
84
Fullstory features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.4
Frustration Tracking
Average: 7.9
8.3
Search Box
Average: 7.9
8.5
Error and Bug Tracking
Average: 8.1
Seller Details
Seller
Fullstory
Company Website
Year Founded
2014
HQ Location
Atlanta, GA
Twitter
@fullstory
4,925 Twitter followers
LinkedIn® Page
www.linkedin.com
509 employees on LinkedIn®
(314)4.7 out of 5
5th Easiest To Use in Session Replay software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plerdy CRO, SEO & A/B Testing Tools — a powerful toolkit designed to enhance conversions, refine user experience, and optimize your online store’s performance. 🚀 A/B Testing Tool With Plerdy's

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 89% Small-Business
    • 6% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Plerdy is a tool that tracks and analyzes user behavior on websites, providing data-driven insights such as heatmaps, click maps, and scroll maps to optimize page design.
    • Reviewers frequently mention the ease of integration, the valuable insights gained from heatmaps and video recordings, and the responsive customer support as standout features of Plerdy.
    • Users experienced some difficulties with the multitude of system options requiring a learning curve, the busy and potentially confusing dashboard, and the lack of certain features compared to other tools.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Plerdy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    68
    Insights
    60
    Heatmaps
    59
    User Experience
    46
    Effectiveness
    44
    Cons
    Learning Curve
    41
    Steep Learning Curve
    36
    Complexity
    22
    Complex Features
    13
    Limited Features
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Plerdy features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Frustration Tracking
    Average: 7.9
    8.6
    Search Box
    Average: 7.9
    8.4
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Plerdy
    Year Founded
    2017
    HQ Location
    Lviv, Lvivska
    Twitter
    @plerdy_com
    111 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plerdy CRO, SEO & A/B Testing Tools — a powerful toolkit designed to enhance conversions, refine user experience, and optimize your online store’s performance. 🚀 A/B Testing Tool With Plerdy's

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 89% Small-Business
  • 6% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Plerdy is a tool that tracks and analyzes user behavior on websites, providing data-driven insights such as heatmaps, click maps, and scroll maps to optimize page design.
  • Reviewers frequently mention the ease of integration, the valuable insights gained from heatmaps and video recordings, and the responsive customer support as standout features of Plerdy.
  • Users experienced some difficulties with the multitude of system options requiring a learning curve, the busy and potentially confusing dashboard, and the lack of certain features compared to other tools.
Plerdy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
68
Insights
60
Heatmaps
59
User Experience
46
Effectiveness
44
Cons
Learning Curve
41
Steep Learning Curve
36
Complexity
22
Complex Features
13
Limited Features
12
Plerdy features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.5
Frustration Tracking
Average: 7.9
8.6
Search Box
Average: 7.9
8.4
Error and Bug Tracking
Average: 8.1
Seller Details
Seller
Plerdy
Year Founded
2017
HQ Location
Lviv, Lvivska
Twitter
@plerdy_com
111 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
(1,323)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Session Replay software
Save to My Lists
Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Debugging
    47
    Debugging Efficiency
    38
    Innovation
    35
    Features
    32
    Cons
    Missing Features
    40
    Learning Curve
    33
    Complexity
    28
    Poor UI
    26
    Poor User Interface
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Frustration Tracking
    Average: 7.9
    8.4
    Search Box
    Average: 7.9
    8.5
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,831 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,215 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Debugging
47
Debugging Efficiency
38
Innovation
35
Features
32
Cons
Missing Features
40
Learning Curve
33
Complexity
28
Poor UI
26
Poor User Interface
25
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Frustration Tracking
Average: 7.9
8.4
Search Box
Average: 7.9
8.5
Error and Bug Tracking
Average: 8.1
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,831 Twitter followers
LinkedIn® Page
www.linkedin.com
5,215 employees on LinkedIn®
(455)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The all-in-one experience intelligence platform: for businesses that need strong customer understanding quickly. Contentsquare provides actionable insights to easily prioritize decisions and continuou

    Users
    • Digital Analyst
    • Web Analyst
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 49% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Contentsquare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    26
    Analytics
    19
    Ease of Use
    19
    User Experience
    16
    Customer Understanding
    15
    Cons
    Limitations
    8
    Learning Curve
    6
    Limited Features
    6
    Missing Features
    6
    Steep Learning Curve
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Contentsquare features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Frustration Tracking
    Average: 7.9
    8.3
    Search Box
    Average: 7.9
    8.6
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,728 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,976 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The all-in-one experience intelligence platform: for businesses that need strong customer understanding quickly. Contentsquare provides actionable insights to easily prioritize decisions and continuou

Users
  • Digital Analyst
  • Web Analyst
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 49% Enterprise
  • 29% Mid-Market
Contentsquare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
26
Analytics
19
Ease of Use
19
User Experience
16
Customer Understanding
15
Cons
Limitations
8
Learning Curve
6
Limited Features
6
Missing Features
6
Steep Learning Curve
6
Contentsquare features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.9
Frustration Tracking
Average: 7.9
8.3
Search Box
Average: 7.9
8.6
Error and Bug Tracking
Average: 8.1
Seller Details
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,728 Twitter followers
LinkedIn® Page
www.linkedin.com
1,976 employees on LinkedIn®
(78)4.7 out of 5
7th Easiest To Use in Session Replay software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience iss

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Germain UX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Session Replay
    14
    Session Tracking
    12
    Customer Support
    10
    Replay Features
    10
    Cons
    Poor User Interface
    6
    Poor UI
    5
    Not User-Friendly
    4
    Poor UI Design
    4
    Display Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Germain UX features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Frustration Tracking
    Average: 7.9
    9.6
    Search Box
    Average: 7.9
    9.7
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, CA
    Twitter
    @GermainUX
    186 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience iss

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
Germain UX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Session Replay
14
Session Tracking
12
Customer Support
10
Replay Features
10
Cons
Poor User Interface
6
Poor UI
5
Not User-Friendly
4
Poor UI Design
4
Display Issues
3
Germain UX features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.7
Frustration Tracking
Average: 7.9
9.6
Search Box
Average: 7.9
9.7
Error and Bug Tracking
Average: 8.1
Seller Details
Company Website
Year Founded
2006
HQ Location
San Francisco, CA
Twitter
@GermainUX
186 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easil

    Users
    • CEO
    • Owner
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 85% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Smartlook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Insights
    5
    Recording
    4
    Easy Setup
    3
    Heatmaps
    3
    Cons
    Bug Issues
    2
    Delays
    2
    Difficult Navigation
    2
    Error Handling
    2
    Error Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Smartlook features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Frustration Tracking
    Average: 7.9
    8.4
    Search Box
    Average: 7.9
    8.4
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easil

Users
  • CEO
  • Owner
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 85% Small-Business
  • 12% Mid-Market
Smartlook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Insights
5
Recording
4
Easy Setup
3
Heatmaps
3
Cons
Bug Issues
2
Delays
2
Difficult Navigation
2
Error Handling
2
Error Management
2
Smartlook features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.4
Frustration Tracking
Average: 7.9
8.4
Search Box
Average: 7.9
8.4
Error and Bug Tracking
Average: 8.1
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
By Zipy
(43)4.9 out of 5
6th Easiest To Use in Session Replay software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zipy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Insights
    18
    Session Replay
    15
    Features
    13
    Issue Detection
    10
    Cons
    Missing Features
    9
    Filtering Issues
    5
    Inadequate Logging
    5
    Bug Issues
    4
    Difficult Filtering
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zipy features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Frustration Tracking
    Average: 7.9
    9.3
    Search Box
    Average: 7.9
    9.4
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zipy
    Year Founded
    2020
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 26% Mid-Market
Zipy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Insights
18
Session Replay
15
Features
13
Issue Detection
10
Cons
Missing Features
9
Filtering Issues
5
Inadequate Logging
5
Bug Issues
4
Difficult Filtering
4
Zipy features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Frustration Tracking
Average: 7.9
9.3
Search Box
Average: 7.9
9.4
Error and Bug Tracking
Average: 8.1
Seller Details
Seller
Zipy
Year Founded
2020
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
(308)4.3 out of 5
View top Consulting Services for Hotjar | by Contentsquare
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

    Users
    • Product Manager
    • Marketing Director
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hotjar | by Contentsquare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Heatmaps
    7
    Analytics
    6
    Easy Setup
    6
    Features
    6
    Cons
    Survey Issues
    3
    Dashboard Issues
    2
    Expensive
    2
    Limitations
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hotjar | by Contentsquare features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Frustration Tracking
    Average: 7.9
    8.6
    Search Box
    Average: 7.9
    9.1
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hotjar
    Year Founded
    2014
    HQ Location
    Valletta, Malta
    Twitter
    @HotjarApps
    22 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    274 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

Users
  • Product Manager
  • Marketing Director
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 53% Small-Business
  • 36% Mid-Market
Hotjar | by Contentsquare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Heatmaps
7
Analytics
6
Easy Setup
6
Features
6
Cons
Survey Issues
3
Dashboard Issues
2
Expensive
2
Limitations
2
Poor Customer Support
2
Hotjar | by Contentsquare features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.4
Frustration Tracking
Average: 7.9
8.6
Search Box
Average: 7.9
9.1
Error and Bug Tracking
Average: 8.1
Seller Details
Seller
Hotjar
Year Founded
2014
HQ Location
Valletta, Malta
Twitter
@HotjarApps
22 Twitter followers
LinkedIn® Page
www.linkedin.com
274 employees on LinkedIn®
(676)4.6 out of 5
Optimized for quick response
9th Easiest To Use in Session Replay software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mouseflow is a behavior analytics platform that helps businesses understand why visitors don’t convert. With automated friction detection, user journey mapping, session replays, heatmaps, feedback sur

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mouseflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    104
    Insights
    60
    Helpful
    59
    Heatmaps
    54
    Analytics
    53
    Cons
    Missing Features
    46
    Limitations
    37
    Recording Issues
    29
    Data Inaccuracy
    28
    Lack of Information
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mouseflow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Frustration Tracking
    Average: 7.9
    7.9
    Search Box
    Average: 7.9
    7.8
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mouseflow
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, Texas
    Twitter
    @mouseflow
    1,779 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mouseflow is a behavior analytics platform that helps businesses understand why visitors don’t convert. With automated friction detection, user journey mapping, session replays, heatmaps, feedback sur

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 68% Small-Business
  • 22% Mid-Market
Mouseflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
104
Insights
60
Helpful
59
Heatmaps
54
Analytics
53
Cons
Missing Features
46
Limitations
37
Recording Issues
29
Data Inaccuracy
28
Lack of Information
28
Mouseflow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.0
Frustration Tracking
Average: 7.9
7.9
Search Box
Average: 7.9
7.8
Error and Bug Tracking
Average: 8.1
Seller Details
Seller
Mouseflow
Company Website
Year Founded
2010
HQ Location
Austin, Texas
Twitter
@mouseflow
1,779 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
(209)4.6 out of 5
11th Easiest To Use in Session Replay software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UXCam is an all-in-one mobile app analytics platform that enables companies to understand user behavior. UXCam started as a session replay and heatmap solution, but we realized that there are many

    Users
    • CEO
    • Product Manager
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UXCam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Session Replay
    25
    Customer Support
    24
    Insights
    20
    User Experience
    20
    Cons
    Recording Issues
    11
    Session Management
    11
    Dashboard Issues
    8
    Slow Loading
    8
    Data Inaccuracy
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UXCam features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Frustration Tracking
    Average: 7.9
    8.0
    Search Box
    Average: 7.9
    8.3
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    UXCam
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @uxcam
    2,208 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UXCam is an all-in-one mobile app analytics platform that enables companies to understand user behavior. UXCam started as a session replay and heatmap solution, but we realized that there are many

Users
  • CEO
  • Product Manager
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 29% Mid-Market
UXCam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Session Replay
25
Customer Support
24
Insights
20
User Experience
20
Cons
Recording Issues
11
Session Management
11
Dashboard Issues
8
Slow Loading
8
Data Inaccuracy
7
UXCam features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.7
Frustration Tracking
Average: 7.9
8.0
Search Box
Average: 7.9
8.3
Error and Bug Tracking
Average: 8.1
Seller Details
Seller
UXCam
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@uxcam
2,208 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
(67)4.8 out of 5
10th Easiest To Use in Session Replay software
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is SessionStack? SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where custo

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SessionStack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    All-in-One Solutions
    1
    Business Growth
    1
    Customer Support
    1
    Customer Understanding
    1
    Ease of Use
    1
    Cons
    Lagging Issues
    1
    Limited Search Functionality
    1
    Limited Visualization
    1
    Navigation Issues
    1
    Poor UI
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SessionStack features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Frustration Tracking
    Average: 7.9
    8.8
    Search Box
    Average: 7.9
    9.4
    Error and Bug Tracking
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Sofia, Sofia
    Twitter
    @SessionStack
    430 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is SessionStack? SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where custo

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Small-Business
  • 19% Mid-Market
SessionStack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
All-in-One Solutions
1
Business Growth
1
Customer Support
1
Customer Understanding
1
Ease of Use
1
Cons
Lagging Issues
1
Limited Search Functionality
1
Limited Visualization
1
Navigation Issues
1
Poor UI
1
SessionStack features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
8.9
Frustration Tracking
Average: 7.9
8.8
Search Box
Average: 7.9
9.4
Error and Bug Tracking
Average: 8.1
Seller Details
HQ Location
Sofia, Sofia
Twitter
@SessionStack
430 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®