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Top Free Remote Support Software - Page 2

Check out our list of free Remote Support Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Remote Support Software to ensure you get the right product.

View Free Remote Support Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
53 Remote Support Products Available
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View all Remote Support Software
BeyondTrust Remote Support
(370)4.7 out of 5
15th Easiest To Use in Remote Support software
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 48% Enterprise
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BeyondTrust Remote Support is a tool that provides remote access for troubleshooting and testing purposes.
    • Users like the ease of use, quick connection to user systems, the ability to access unattended devices, and the security features such as encryption and extensive logging.
    • Users reported issues with the outdated interface, slow response time when creating a support ticket, difficulty in retrieving data and video, and the high cost of the product.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BeyondTrust Remote Support features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Quality of Support
    Average: 8.9
    9.1
    Compliance
    Average: 8.8
    8.8
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BeyondTrust
    Company Website
    Year Founded
    1985
    HQ Location
    Johns Creek, GA
    Twitter
    @BeyondTrust
    14,348 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,696 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 48% Enterprise
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BeyondTrust Remote Support is a tool that provides remote access for troubleshooting and testing purposes.
  • Users like the ease of use, quick connection to user systems, the ability to access unattended devices, and the security features such as encryption and extensive logging.
  • Users reported issues with the outdated interface, slow response time when creating a support ticket, difficulty in retrieving data and video, and the high cost of the product.
BeyondTrust Remote Support features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.2
Quality of Support
Average: 8.9
9.1
Compliance
Average: 8.8
8.8
Multi-Platform Support
Average: 8.7
Seller Details
Seller
BeyondTrust
Company Website
Year Founded
1985
HQ Location
Johns Creek, GA
Twitter
@BeyondTrust
14,348 Twitter followers
LinkedIn® Page
www.linkedin.com
1,696 employees on LinkedIn®
RemotePC
(604)4.7 out of 5
Save to My Lists
Entry Level Price:$29.50
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. C

    Users
    • Owner
    • CEO
    Industries
    • Accounting
    • Information Technology and Services
    Market Segment
    • 85% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • RemotePC is a software that provides remote access to work computers, allowing users to manage their tasks from anywhere.
    • Reviewers frequently mention the ease of setup, user-friendly interface, seamless connection, fast response time, and the ability to work from anywhere as key benefits of RemotePC.
    • Users experienced issues such as small screen view, occasional disconnects, autosize screen issues, bugs affecting character input, and occasional crashes.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RemotePC features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Quality of Support
    Average: 8.9
    8.9
    Compliance
    Average: 8.8
    9.2
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IDrive
    Year Founded
    2007
    HQ Location
    Calabasas, CA
    Twitter
    @IDriveBackup
    17,875 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    123 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. C

Users
  • Owner
  • CEO
Industries
  • Accounting
  • Information Technology and Services
Market Segment
  • 85% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • RemotePC is a software that provides remote access to work computers, allowing users to manage their tasks from anywhere.
  • Reviewers frequently mention the ease of setup, user-friendly interface, seamless connection, fast response time, and the ability to work from anywhere as key benefits of RemotePC.
  • Users experienced issues such as small screen view, occasional disconnects, autosize screen issues, bugs affecting character input, and occasional crashes.
RemotePC features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.1
Quality of Support
Average: 8.9
8.9
Compliance
Average: 8.8
9.2
Multi-Platform Support
Average: 8.7
Seller Details
Seller
IDrive
Year Founded
2007
HQ Location
Calabasas, CA
Twitter
@IDriveBackup
17,875 Twitter followers
LinkedIn® Page
www.linkedin.com
123 employees on LinkedIn®

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LogMeIn Resolve
(442)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Resolve features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Quality of Support
    Average: 8.9
    8.4
    Compliance
    Average: 8.8
    8.6
    Multi-Platform Support
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • RM
    Being able to assign the machines to unique groups & the alerts that you can configure for the IT dept. Read review
    Manikishore S.
    MS
    GoTo Resolve is a good option for businesses of all sizes that need to provide remote support to their users. It is easy to use, affordable, and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    41,396 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,037 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
LogMeIn Resolve features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.7
Quality of Support
Average: 8.9
8.4
Compliance
Average: 8.8
8.6
Multi-Platform Support
Average: 8.7
RM
Being able to assign the machines to unique groups & the alerts that you can configure for the IT dept. Read review
Manikishore S.
MS
GoTo Resolve is a good option for businesses of all sizes that need to provide remote support to their users. It is easy to use, affordable, and... Read review
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
41,396 Twitter followers
LinkedIn® Page
www.linkedin.com
1,037 employees on LinkedIn®
Kaseya VSA
(322)4.1 out of 5
Optimized for quick response
View top Consulting Services for Kaseya VSA
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

    Users
    • Owner
    • IT Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 52% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
    • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
    • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kaseya VSA features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.2
    7.4
    Quality of Support
    Average: 8.9
    7.7
    Compliance
    Average: 8.8
    7.6
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,471 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

Users
  • Owner
  • IT Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 52% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
  • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
  • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
Kaseya VSA features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.2
7.4
Quality of Support
Average: 8.9
7.7
Compliance
Average: 8.8
7.6
Multi-Platform Support
Average: 8.7
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,471 Twitter followers
LinkedIn® Page
www.linkedin.com
5,388 employees on LinkedIn®
Addigy
(225)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Addigy is the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 60% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Addigy is a cloud-based platform that allows management and real-time visibility of Apple devices.
    • Reviewers frequently mention the ease of use, automation features, and exceptional support from Addigy, highlighting its ability to efficiently manage MacOS devices and quickly remediate issues.
    • Users reported challenges in managing non-Mac devices with Addigy, inconsistencies in macOS patching, and a desire for more simplified privacy policy settings and prebuilt apps in the user self-service directory.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Addigy features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Quality of Support
    Average: 8.9
    9.5
    Compliance
    Average: 8.8
    6.7
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Addigy
    Company Website
    Year Founded
    2013
    HQ Location
    Miami, FL
    Twitter
    @addigy
    478 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Addigy is the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 60% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Addigy is a cloud-based platform that allows management and real-time visibility of Apple devices.
  • Reviewers frequently mention the ease of use, automation features, and exceptional support from Addigy, highlighting its ability to efficiently manage MacOS devices and quickly remediate issues.
  • Users reported challenges in managing non-Mac devices with Addigy, inconsistencies in macOS patching, and a desire for more simplified privacy policy settings and prebuilt apps in the user self-service directory.
Addigy features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.0
Quality of Support
Average: 8.9
9.5
Compliance
Average: 8.8
6.7
Multi-Platform Support
Average: 8.7
Seller Details
Seller
Addigy
Company Website
Year Founded
2013
HQ Location
Miami, FL
Twitter
@addigy
478 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
Getscreen.me
(263)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, L

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 91% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Getscreen.me is a product that provides remote, unattended access to devices through a browser-based platform.
    • Reviewers frequently mention the product's ease of use, efficient file delivery, proactive monitoring, and secure access, along with its ability to connect instantly to users' computers and resolve issues quickly.
    • Users reported occasional slow performance, dependency on internet connection quality, lack of a mobile app, and a desire for more robust API options and integrations.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Getscreen.me features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Quality of Support
    Average: 8.9
    8.9
    Compliance
    Average: 8.8
    9.2
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Getscreen.me
    Year Founded
    2018
    HQ Location
    Limassol, CY
    Twitter
    @getscreenme
    104 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, L

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 91% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Getscreen.me is a product that provides remote, unattended access to devices through a browser-based platform.
  • Reviewers frequently mention the product's ease of use, efficient file delivery, proactive monitoring, and secure access, along with its ability to connect instantly to users' computers and resolve issues quickly.
  • Users reported occasional slow performance, dependency on internet connection quality, lack of a mobile app, and a desire for more robust API options and integrations.
Getscreen.me features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.2
Quality of Support
Average: 8.9
8.9
Compliance
Average: 8.8
9.2
Multi-Platform Support
Average: 8.7
Seller Details
Seller
Getscreen.me
Year Founded
2018
HQ Location
Limassol, CY
Twitter
@getscreenme
104 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
LogMeIn Rescue
(197)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 37% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Rescue features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Quality of Support
    Average: 8.9
    9.0
    Compliance
    Average: 8.8
    8.8
    Multi-Platform Support
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    AC
    Easy setup of the agent and mutli-platform support with feature like Multi-session connection and ability to restart the end devices.Installation... Read review
    GK
    It was easy to setup. The tools in Admin Center allowed for the creation of easily deployed install packages. The setting allowed us to safely... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    41,396 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,037 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 37% Mid-Market
  • 35% Small-Business
LogMeIn Rescue features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.8
Quality of Support
Average: 8.9
9.0
Compliance
Average: 8.8
8.8
Multi-Platform Support
Average: 8.7
Verified User in Computer Software
AC
Easy setup of the agent and mutli-platform support with feature like Multi-session connection and ability to restart the end devices.Installation... Read review
GK
It was easy to setup. The tools in Admin Center allowed for the creation of easily deployed install packages. The setting allowed us to safely... Read review
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
41,396 Twitter followers
LinkedIn® Page
www.linkedin.com
1,037 employees on LinkedIn®
FixMe.IT
(221)4.7 out of 5
Save to My Lists
Entry Level Price:Starting at $32.50
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world. Starting at just $32.50 per m

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 66% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FixMe.IT features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Quality of Support
    Average: 8.9
    9.5
    Compliance
    Average: 8.8
    9.2
    Multi-Platform Support
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Brian G.
    BG
    It's easy to install and go, very intuitive. You can separate unattended installations into different groups/offices. This tool has been worth... Read review
    Mike B.
    MB
    The software is easy to use and understand. It is very easy and convenient for both the end user and the technicians assisting them. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Techinline
    Year Founded
    2007
    HQ Location
    Toronto
    Twitter
    @techinline
    729 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world. Starting at just $32.50 per m

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 66% Small-Business
  • 32% Mid-Market
FixMe.IT features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.4
Quality of Support
Average: 8.9
9.5
Compliance
Average: 8.8
9.2
Multi-Platform Support
Average: 8.7
Brian G.
BG
It's easy to install and go, very intuitive. You can separate unattended installations into different groups/offices. This tool has been worth... Read review
Mike B.
MB
The software is easy to use and understand. It is very easy and convenient for both the end user and the technicians assisting them. Read review
Seller Details
Seller
Techinline
Year Founded
2007
HQ Location
Toronto
Twitter
@techinline
729 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Splashtop Remote Support
(236)4.8 out of 5
Optimized for quick response
4th Easiest To Use in Remote Support software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, ef

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Splashtop Remote Support is a software that allows IT professionals and help desk teams to remotely connect to and manage devices.
    • Users like the software's ease of use, quick connection, stability, and the ability to view multiple monitors and share files, with many appreciating its cost-effectiveness and the ability to perform tasks without encountering problems.
    • Reviewers mentioned some issues such as difficulty in deploying on Macs, occasional connection bugs, reconnection lag when switching networks or waking a computer from sleep, and limitations in file transfer based on subscription tiers.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Splashtop Remote Support features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Quality of Support
    Average: 8.9
    8.5
    Compliance
    Average: 8.8
    9.1
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Splashtop Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    Cupertino, CA
    Twitter
    @splashtop
    5,226 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    336 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, ef

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 61% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Splashtop Remote Support is a software that allows IT professionals and help desk teams to remotely connect to and manage devices.
  • Users like the software's ease of use, quick connection, stability, and the ability to view multiple monitors and share files, with many appreciating its cost-effectiveness and the ability to perform tasks without encountering problems.
  • Reviewers mentioned some issues such as difficulty in deploying on Macs, occasional connection bugs, reconnection lag when switching networks or waking a computer from sleep, and limitations in file transfer based on subscription tiers.
Splashtop Remote Support features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.4
Quality of Support
Average: 8.9
8.5
Compliance
Average: 8.8
9.1
Multi-Platform Support
Average: 8.7
Seller Details
Seller
Splashtop Inc.
Company Website
Year Founded
2006
HQ Location
Cupertino, CA
Twitter
@splashtop
5,226 Twitter followers
LinkedIn® Page
www.linkedin.com
336 employees on LinkedIn®
N-able Take Control
(150)4.5 out of 5
Save to My Lists
Entry Level Price:$19 month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • N-able Take Control features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Quality of Support
    Average: 8.9
    8.3
    Compliance
    Average: 8.8
    8.5
    Multi-Platform Support
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Robert G.
    RG
    Take Control is a very good remote control (RAT) tool for all basic and advanced remote support and control of endpoints. Has both on demand and... Read review
    Doug E.
    DE
    I have been using Take Control since switching from Logmein and aside from the deep price savings, I am very pleased with the ease of use and the... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    15,918 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,149 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
N-able Take Control features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.7
Quality of Support
Average: 8.9
8.3
Compliance
Average: 8.8
8.5
Multi-Platform Support
Average: 8.7
Robert G.
RG
Take Control is a very good remote control (RAT) tool for all basic and advanced remote support and control of endpoints. Has both on demand and... Read review
Doug E.
DE
I have been using Take Control since switching from Logmein and aside from the deep price savings, I am very pleased with the ease of use and the... Read review
Seller Details
Seller
N-able
HQ Location
Morrisville, North Carolina
Twitter
@Nable
15,918 Twitter followers
LinkedIn® Page
www.linkedin.com
2,149 employees on LinkedIn®
Ownership
NYSE: NABL
RealVNC
(439)4.7 out of 5
Save to My Lists
Entry Level Price:$8.25
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in re

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RealVNC features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Quality of Support
    Average: 8.9
    7.9
    Compliance
    Average: 8.8
    8.7
    Multi-Platform Support
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Gandalf F.
    GF
    Easy to use interface, secure connection, and I'm still milking the free plan! Even the iOS app is Read review
    Verified User in Mechanical or Industrial Engineering
    CM
    I was looking to connect quickly via remote connection from Raspberry Pi to PC and vice versa and this app made it possible quickly and without... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    RealVNC
    Year Founded
    2002
    HQ Location
    Cambridge, United Kingdom
    Twitter
    @RealVNC
    2,222 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    120 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in re

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 32% Mid-Market
RealVNC features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.1
Quality of Support
Average: 8.9
7.9
Compliance
Average: 8.8
8.7
Multi-Platform Support
Average: 8.7
Gandalf F.
GF
Easy to use interface, secure connection, and I'm still milking the free plan! Even the iOS app is Read review
Verified User in Mechanical or Industrial Engineering
CM
I was looking to connect quickly via remote connection from Raspberry Pi to PC and vice versa and this app made it possible quickly and without... Read review
Seller Details
Seller
RealVNC
Year Founded
2002
HQ Location
Cambridge, United Kingdom
Twitter
@RealVNC
2,222 Twitter followers
LinkedIn® Page
www.linkedin.com
120 employees on LinkedIn®
Devolutions Remote Desktop Manager
(194)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IT teams often juggle a patchwork of RDP (Remote Desktop Protocol) apps, SSH (Secure Shell) clients, and scattered password vaults. Remote Desktop Manager (RDM) turns that sprawl into one searchable i

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Devolutions Remote Desktop Manager features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Quality of Support
    Average: 8.9
    8.4
    Compliance
    Average: 8.8
    9.1
    Multi-Platform Support
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Mohammad O.
    MO
    That it's free for personal or basic users Read review
    PK
    90% of functionality is enabled in Free version. All in one tool for remote management ssh, rdp, ssh keys, credentials, "wait for host"... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Devolutions
    Year Founded
    2010
    HQ Location
    Lavaltrie, Quebec
    Twitter
    @DevolutionsInc
    1,233 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    218 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IT teams often juggle a patchwork of RDP (Remote Desktop Protocol) apps, SSH (Secure Shell) clients, and scattered password vaults. Remote Desktop Manager (RDM) turns that sprawl into one searchable i

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Small-Business
  • 40% Mid-Market
Devolutions Remote Desktop Manager features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.0
Quality of Support
Average: 8.9
8.4
Compliance
Average: 8.8
9.1
Multi-Platform Support
Average: 8.7
Mohammad O.
MO
That it's free for personal or basic users Read review
PK
90% of functionality is enabled in Free version. All in one tool for remote management ssh, rdp, ssh keys, credentials, "wait for host"... Read review
Seller Details
Seller
Devolutions
Year Founded
2010
HQ Location
Lavaltrie, Quebec
Twitter
@DevolutionsInc
1,233 Twitter followers
LinkedIn® Page
www.linkedin.com
218 employees on LinkedIn®
SuperOps
(127)4.5 out of 5
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

    Users
    • Owner
    • Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SuperOps features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Quality of Support
    Average: 8.9
    8.3
    Compliance
    Average: 8.8
    8.9
    Multi-Platform Support
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • BV
    SuperOps Team are super helpful and the product is just easy to use, also they are always adding to the suite to make it probably one of the best... Read review
    Verified User in Leisure, Travel & Tourism
    AL
    As a pioneering IT Team for 11 companies merged under 1 umbrella, the support of Sanjeev and SuperOps was amazing. What we were doing was all... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SuperOps Inc
    Company Website
    Year Founded
    2020
    HQ Location
    Claymont, US
    LinkedIn® Page
    www.linkedin.com
    203 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

Users
  • Owner
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
SuperOps features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.4
Quality of Support
Average: 8.9
8.3
Compliance
Average: 8.8
8.9
Multi-Platform Support
Average: 8.7
BV
SuperOps Team are super helpful and the product is just easy to use, also they are always adding to the suite to make it probably one of the best... Read review
Verified User in Leisure, Travel & Tourism
AL
As a pioneering IT Team for 11 companies merged under 1 umbrella, the support of Sanjeev and SuperOps was amazing. What we were doing was all... Read review
Seller Details
Seller
SuperOps Inc
Company Website
Year Founded
2020
HQ Location
Claymont, US
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
SureMDM by 42Gears
(89)4.7 out of 5
Save to My Lists
Entry Level Price:$3.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution for Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS,VR, and IoT platforms. Additionally, 42Gears UEM solu

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 49% Mid-Market
    • 29% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SureMDM is a tool used for managing endpoint users and integrating various features such as RDP, restrictions, and location tracking.
    • Users frequently mention the flexibility of the platform, the responsiveness of the support team, and the comprehensive set of features that are well-suited for various environments.
    • Users mentioned issues such as the need for permission every time they connect to a company-owned phone, the inability to edit admin policies, and occasional lag on the 42Gears website.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SureMDM by 42Gears features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Quality of Support
    Average: 8.9
    9.0
    Compliance
    Average: 8.8
    8.9
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    42Gears Mobility Systems
    Year Founded
    2009
    HQ Location
    Bangalore, Karnataka
    Twitter
    @42gears
    4,958 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    523 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution for Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS,VR, and IoT platforms. Additionally, 42Gears UEM solu

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 49% Mid-Market
  • 29% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SureMDM is a tool used for managing endpoint users and integrating various features such as RDP, restrictions, and location tracking.
  • Users frequently mention the flexibility of the platform, the responsiveness of the support team, and the comprehensive set of features that are well-suited for various environments.
  • Users mentioned issues such as the need for permission every time they connect to a company-owned phone, the inability to edit admin policies, and occasional lag on the 42Gears website.
SureMDM by 42Gears features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.2
Quality of Support
Average: 8.9
9.0
Compliance
Average: 8.8
8.9
Multi-Platform Support
Average: 8.7
Seller Details
Seller
42Gears Mobility Systems
Year Founded
2009
HQ Location
Bangalore, Karnataka
Twitter
@42gears
4,958 Twitter followers
LinkedIn® Page
www.linkedin.com
523 employees on LinkedIn®
Pulseway
(119)4.6 out of 5
Save to My Lists
Entry Level Price:from $39 Tier based pr...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 53% Small-Business
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pulseway features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Quality of Support
    Average: 8.9
    7.9
    Compliance
    Average: 8.8
    8.9
    Multi-Platform Support
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Edward S.
    ES
    I've been using Pulseway for about 10 years in various environments. Originally, I used it for remote server monitoring and alerts. In recent years... Read review
    Verified User in Commercial Real Estate
    AC
    I tried a few RMMs before landing on Pulseway. I was surprised by how easy it was to deploy and set up my environment. I was initially attracted to... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MMSoft Design
    Year Founded
    2011
    HQ Location
    Dublin, Ireland
    Twitter
    @pulsewayapp
    6,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 53% Small-Business
  • 41% Mid-Market
Pulseway features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.0
Quality of Support
Average: 8.9
7.9
Compliance
Average: 8.8
8.9
Multi-Platform Support
Average: 8.7
Edward S.
ES
I've been using Pulseway for about 10 years in various environments. Originally, I used it for remote server monitoring and alerts. In recent years... Read review
Verified User in Commercial Real Estate
AC
I tried a few RMMs before landing on Pulseway. I was surprised by how easy it was to deploy and set up my environment. I was initially attracted to... Read review
Seller Details
Seller
MMSoft Design
Year Founded
2011
HQ Location
Dublin, Ireland
Twitter
@pulsewayapp
6,117 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®