# Best Last Mile Delivery Software - Page 5 *By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)* Last mile delivery software provides features for businesses to manage and streamline deliveries from the warehouse to the customer’s front door. Last mile delivery software performs this task through route optimization, advanced dispatching, customer alerts, proof of delivery, and delivery analytics. With all these features in place, businesses can speed up delivery times as well as stay in constant communication with customers on the status of their deliveries. Last mile delivery software is mostly used by dispatchers and drivers to stay in communication and provide efficient deliveries to customers. While last mile delivery software is similar in many ways to courier software, the main differentiator is that last mile delivery software focuses solely on the delivery process while courier software can focus on back office and other operations involved in receiving and delivering. Last mile delivery software is often implemented in supply chain and logistics departments at businesses that manage delivery orders on a daily basis. Last mile delivery software is implemented alongside other supply chain and logistics software such as [supply chain planning software](https://www.g2.com/categories/supply-chain-planning). To qualify for inclusion in the Last Mile Delivery category, a product must: - Provide tools for route optimization and automatic dispatch - Provide delivery management tools for customers such as preferred delivery window and package tracking - Provide tools for logistics companies to manage and track deliveries ## Top Last Mile Delivery Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Elite EXTRA](https://www.g2.com/products/elite-extra/reviews) | 4.6/5.0 (79 reviews) | Last-mile dispatch with real-time driver accountability | "[Streamlines Dispatching with Great Auto-Dispatching Features](https://www.g2.com/survey_responses/elite-extra-review-12914076)" | | 2 | [FarEye](https://www.g2.com/products/fareye/reviews) | 4.8/5.0 (254 reviews) | Bulk-order routing with last-mile visibility | "[Real-Time Order Tracking facility](https://www.g2.com/survey_responses/fareye-review-12615770)" | | 3 | [Metrobi Delivery Management Software](https://www.g2.com/products/metrobi-delivery-management-software/reviews) | 4.9/5.0 (56 reviews) | Recurring local route dispatch with proof-of-delivery | "[Metrobi Simplified Our Multi Route Delivery Operations](https://www.g2.com/survey_responses/metrobi-delivery-management-software-review-12954554)" | | 4 | [project44](https://www.g2.com/products/project44/reviews) | 4.7/5.0 (687 reviews) | Multi-carrier last-mile visibility with ETA intelligence | "[Modern Interface and Comprehensive Tracking That Keeps Us Ahead of Delays](https://www.g2.com/survey_responses/project44-review-12945809)" | | 5 | [Locus](https://www.g2.com/products/locus-locus/reviews) | 4.4/5.0 (54 reviews) | Dynamic route optimization with last-mile visibility | "[Stable Task Assignment with a Good Team](https://www.g2.com/survey_responses/locus-review-11926425)" | | 6 | [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) | 4.5/5.0 (157 reviews) | End-to-end last-mile routing with real-time visibility | "[Shipsy Makes Shipment Tracking and Delivery Times Easy](https://www.g2.com/survey_responses/shipsy-review-12712173)" | | 7 | [Route4Me](https://www.g2.com/products/route4me/reviews) | 4.7/5.0 (128 reviews) | Multi-stop last-mile route optimization with real-time dispatch | "[Streamlines Logistics with Real-Time Efficiency](https://www.g2.com/survey_responses/route4me-review-12719527)" | | 8 | [Lalamove](https://www.g2.com/products/lalamove/reviews) | 4.6/5.0 (10 reviews) | On-demand last-mile dispatch with affordable couriers | "[My 1st Review for Lalamove](https://www.g2.com/survey_responses/lalamove-review-10372663)" | | 9 | [Onfleet](https://www.g2.com/products/onfleet/reviews) | 4.6/5.0 (137 reviews) | Route optimization with real-time driver dispatch | "[Simple Interface](https://www.g2.com/survey_responses/onfleet-review-9880166)" | | 10 | [LionWheel](https://www.g2.com/products/lionwheel/reviews) | 5.0/5.0 (12 reviews) | Route-optimized last-mile delivery with real-time tracking | "[LionWheel Simplified Our Delivery Process](https://www.g2.com/survey_responses/lionwheel-review-10180668)" | ## How Many Last Mile Delivery Software Products Does G2 Track? **Total Products under this Category:** 192 ### Category Stats (Jun 2026) - **Average Rating**: 4.56/5 The average rating of products in this category, based on all submitted ratings - **New Reviews This Quarter**: 57 - **Buyer Segments**: Mid-Market 41% │ Enterprise 30% │ Small-Business 29% Represents the distribution of reviewers across all products in this category. - **Top Trending Product**: Nash (+0.067) - Among all products in this category, Nash recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank Last Mile Delivery Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,900+ Authentic Reviews - 192+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Last Mile Delivery Software Is Best for Your Use Case? - **Leader:** [Elite EXTRA](https://www.g2.com/products/elite-extra/reviews) - **Highest Performer:** [LionWheel](https://www.g2.com/products/lionwheel/reviews) - **Easiest to Use:** [FarEye](https://www.g2.com/products/fareye/reviews) - **Top Trending:** [Dispatch Science](https://www.g2.com/products/dispatch-science/reviews) - **Best Free Software:** [Tookan](https://www.g2.com/products/tookan/reviews) --- **Sponsored** ### Scurri Scurri is a leading delivery management software designed to streamline the entire eCommerce delivery process, from checkout to post-purchase communications. Trusted by retailers, marketplaces, and logistics providers, Scurri helps you optimise operations, reduce costs, and deliver exceptional customer experiences. Products: Scurri Connect Scurri Connect is an eCommerce delivery management platform that optimises delivery to make it simple, effective and adaptable to all scenarios. With Scurri Connect, you can: - Offer flexible delivery options at checkout to increase conversion rates and customer satisfaction. - Automate carrier selection and label generation with an intuitive rules engine. - Track parcels in real-time and provide proactive customer updates. - Generate customs documentation and ship cross-border with ease. - Access advanced delivery performance reporting to uncover cost savings and improve efficiency. Seamlessly integrated with top eCommerce platforms and WMS, including Shopify, Magento, and more, Scurri Connect offers a future-ready foundation for scalable shipping operations. Scurri Track Plus Scurri Track Plus is a post-purchase experience solution that enables branded customer communications, boosting loyalty and reducing WISMO (Where Is My Order) queries. Create engaging, consistent touch-points across the delivery journey that reflect your brand, and drive repeat purchases. Key Features ✅ Easy to implement with powerful results - Our API is easy to implement so you can automate your deliveries. Our onboarding team guide you every step of the way for a smooth implementation. ✅ Customised Delivery Options at Checkout - With Scurri Connect, you can display a range of delivery options at the checkout so shoppers can choose the most convenient option for them. This is proven to increase customer satisfaction and reduce cart abandonment. ✅ Delivery label printing - Create and manifest shipments with automatically generated labels. The carrier approved labels are perfectly accurate for delivery that is precise. ✅ Integrated network of Carriers - Scurri Connect’s network of approved and reliable carriers gives you ultimate flexibility so you can fulfil orders under any circumstances and ship to anywhere in the world. Expand into new markets and seize the opportunity of cross border trade with our global carriers. ✅ Carrier Network – Access 50+ global carriers including DPD, DHL, FedEx, Royal Mail, UPS, Yodel and more. ✅ Straightforward Shipping Rules - The rules engine interface is simple, you just drag and drop. You have infinite flexibility and full control. ✅ Parcel Tracking and notifications - Scurri Connect's live tracking data gives you the ability to display tracking information on your website and update your customers on their deliveries. You can see the status of all shipments by all carriers in a standardised format. Realtime access means customer service teams can respond immediately. ✅ Customs Documentation - Scurri Connect automatically generates approved customs documents and commercial invoices for shipments. Be Brexit-ready and prepared to ship into the EU with our seamless cross border delivery. Our multi-carrier network means Scurri Connect customers have access to competitively priced, international shipping rates to easily expand into new international markets. ✅ Advanced Reporting - Scurri Connect’s advanced reporting suite allows you to audit and improve your delivery service. You can manage all your carrier performance and rate information in one centralised location. Use real-time data to discover insights, improve efficiencies and act quickly. Analyse your carrier costs and make savings using Rates reporting. ✅ Scurri Connect integrates with your eCommerce platform - The Scurri Connect Shipping API is easy to integrate with your eCommerce platform or Warehouse Management System. We have direct integrations with the most popular industry platforms such as Shopify, Magento, Netsuite, Brightpearl, eBay, Peoplevox, Kooomo, Caliq. ✅ Customer Support - We pride ourselves on our first-class customer support, our dedicated team of real people are always ready to respond quickly with personalised support for our customers. We have the highest industry ratings in SLA, NPS score and CSAT. ✅ Intuitive automation with our Rules Engine - Our rules engine allows you to automate your carrier management with highly flexible and easy to configure settings. Execute carrier changes instantly and intuitively with no need to wait for technical expertise. Automate decision making for optimal carrier selection every time. ✅ Rates Reporting - Painlessly analyse carrier costs to maximise efficiency. Utilise rates data to manage billing reconciliation with carriers. Option to automatically allocate to the most cost effective service. ✅ Permissions - Empower your users and protect your business with our permissions feature. Setting permissions easily grants or restricts access to functions and warehouses. ✅ Post-purchase communications with Scurri Track Plus - Reduce WISMO queries and boost customer loyalty with on-brand communications that drive engagement. The post-purchase phase is the period during which your customers show highest engagement. Scurri’s easy-to-integrate post-purchase communications tool puts you in control of sending own-branded communications. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2447&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=87561&secure%5Bresource_id%5D=2447&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flast-mile-delivery%3Fpage%3D5&secure%5Btoken%5D=8d5d2830dd3a50e2c7ab2223dbdd1a8295c9e1f9526d93ed9e9fec4391f7fb30&secure%5Burl%5D=https%3A%2F%2Fwww.scurri.com%2Fdelivery-management-platform%2F&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Last Mile Delivery Software Products in 2026? ### 1. [Woop](https://www.g2.com/products/woop-woop/reviews) Woop développe une plateforme Cloud qui orchestre, répartit et assure le suivi de toutes les livraisons du dernier kilomètre, dans le but de réduire leurs coûts, d'améliorer la satisfaction client et de limiter leur impact environnemental. Cette plateforme à trois faces connecte tous les acteurs de l'écosystème de la livraison du dernier kilomètre : marques, transporteurs et clients finaux. Woop aide les distributeurs et les marques B2C ou B2B à maîtriser la complexité de l'omnicanalité et à développer de nouveaux parcours clients (Ship from Store, Ship from Warehouse, Click and Collect, Click and Drive). Notre technologie d’orchestration de flux est basée sur deux moteurs complémentaires, ayant pour objectif de sélectionner la meilleure solution de transport pour chaque livraison. Le moteur d’éligibilité fine s’appuie sur des règles métier pour identifier, parmi les transporteurs activés par l’enseigne, ceux qui peuvent répondre aux contraintes et à la promesse de livraison. Ces règles sont basées sur la zone de couverture, le poids, le volume, le type de produit, le délai de livraison et les services attendus. Si plusieurs transporteurs sont éligibles, le second moteur est utilisé pour sélectionner le meilleur d’entre eux, en fonction de critères de coût, de qualité de service et d’impact environnemental. Le coût est défini en interrogeant directement et à la volée les transporteurs éligibles. La qualité de service de chaque transporteur est calculée sur la base des évaluations de satisfaction client (NPS) de ses précédentes livraisons. L’impact environnemental est évalué en fonction du type de véhicule utilisé. L’ordre de transport est automatiquement transmis au transporteur sélectionné. L’étiquette de transport et les documents de livraison peuvent être récupérés directement depuis la plateforme. Notre solution de planification, d'optimisation et de suivi de tournées, Mapo, équipe les flottes des transporteurs Last Mile ou les opérateurs de tournées pour générer des économies, améliorer les conditions de travail et offrir une visibilité en temps réel. Woop propose également à ses clients un accompagnement sur un large périmètre : conseil pour la mise en place de nouveaux parcours clients, aide dans le choix des transporteurs pouvant répondre aux enjeux spécifiques de chaque client, accompagnement technique… **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Woop?** - **Ease of Use:** 8.3/10 (Category avg: 9.0/10) - **Customer communication:** 8.3/10 (Category avg: 8.8/10) - **Customer feedback:** 8.3/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Woop?** - **Seller:** [Woop](https://www.g2.com/sellers/woop) - **Year Founded:** 2018 - **HQ Location:** Lille, FR - **LinkedIn® Page:** https://www.linkedin.com/company/melting-point-fr (141 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 2. [Zippykind Delivery Software](https://www.g2.com/products/zippykind-delivery-software/reviews) Delivery Software for your local delivery business. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Zippykind Delivery Software?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Zippykind Delivery Software?** - **Seller:** [Zippykind](https://www.g2.com/sellers/zippykind) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 3. [Accordingly](https://www.g2.com/products/accordingly-accordingly/reviews) Accordingly automates the entire material lifecycle — from order creation to warehousing, to on-site delivery — so service companies, data center operations and modern end user enterprise teams can operate like logistics giants. With no commitments or overhead. **Who Is the Company Behind Accordingly?** - **Seller:** [Accordingly](https://www.g2.com/sellers/accordingly) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/accordingly-inc/ (1 employees on LinkedIn®) ### 4. [Aforza](https://www.g2.com/products/aforza/reviews) Aforza provides a suite of industry cloud and mobile applications built specifically to address the needs of the consumer goods industry; across modern, traditional and hybrid trade models. We connect your trade planning and field sales teams together in real-time to solve the problems of unprofitable promotions, declining market share and lack of revenue growth. The Aforza solution works out-of-the-box, so you can start using it right away without any complicated setup, training or technical experience. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Aforza?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Aforza?** - **Seller:** [Aforza](https://www.g2.com/sellers/aforza) - **Year Founded:** 2019 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/aforza (73 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Aforza's Pros and Cons? **Pros:** - Affordable Pricing (1 reviews) - Ease of Use (1 reviews) - Mobile App (1 reviews) - Product Quality (1 reviews) **Cons:** - UX Improvement (1 reviews) ### 5. [Aleet](https://www.g2.com/products/aleet/reviews) Aleet is a technology company specializing in advanced AI-driven solutions for fleet management and transportation logistics. Their products are designed to enhance operational efficiency, reduce costs, and improve service delivery across various transportation sectors. **Who Is the Company Behind Aleet?** - **Seller:** [Aleet](https://www.g2.com/sellers/aleet) - **HQ Location:** Lublin, PL - **LinkedIn® Page:** https://www.linkedin.com/company/aleet/ (16 employees on LinkedIn®) ### 6. [Angariium](https://www.g2.com/products/angariium/reviews) Angariium is a simple and intelligent last-mile delivery management software that helps you manage your fleet and delivery process without any doubt. By using Angariium you have easy access to every feature you need for your managers. Intelligent features in Angarrium help you experience agile management. You can stay in touch with us with live chat on this page and these ways: Sales@angariium.com **Who Is the Company Behind Angariium?** - **Seller:** [Angariium](https://www.g2.com/sellers/angariium) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 7. [appscrip Superapp](https://www.g2.com/products/appscrip-superapp/reviews) DelivX has been crafted keeping the best features from top delivery tracking systems, delivery dispatch software, delivery driver apps etc to create a multivendor hyperlocal delivery management software solution for small business owners. **Who Is the Company Behind appscrip Superapp?** - **Seller:** [Appscrip](https://www.g2.com/sellers/appscrip) - **Year Founded:** 2014 - **HQ Location:** Atlanta, US - **Twitter:** @appscrip (307 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5175084 (171 employees on LinkedIn®) - **Ownership:** Rahul Sharma **Who Uses This Product?** - **Company Size:** 100% Enterprise ### 8. [Arrive.by](https://www.g2.com/products/arrive-by/reviews) Increase efficiency, margins and service with real time vehicle and delivery tracking. **Who Is the Company Behind Arrive.by?** - **Seller:** [Arrive.by](https://www.g2.com/sellers/arrive-by) - **Year Founded:** 2011 - **HQ Location:** Adelaide, AU - **LinkedIn® Page:** http://www.linkedin.com/company/arriveby (1 employees on LinkedIn®) ### 9. [Autofleet](https://www.g2.com/products/autofleet/reviews) Run your fleet with confidence, clarity, and control, even as complexity grows. Autofleet helps you turn operational complexity into steady, predictable execution. By bringing vehicles, drivers, routes, tasks, and workflows into one intelligent operating layer, you gain command of your operation in real time, without adding operational noise. Whether you're managing daily routing, coordinating dynamic fleet activity, or scaling multi-entity operations, Autofleet gives you the clarity and command to run reliably in real-world conditions. Your plans hold up under pressure. Your operation stays steady as volume grows. Exceptions surface early instead of becoming disruptions. By combining advanced AI with practical operational logic, Autofleet helps you maximize utilization, reduce operational noise, and make data-driven decisions, without adding complexity. You’re not reacting to the day. You’re guiding it with confidence. Trusted across five continents, we support sustainable growth and measurable performance improvement at every scale. Through long-term partnership and continuous innovation, Autofleet helps you improve while you operate, delivering calm, predictable execution today and readiness for what’s next. Enterprise and large-fleet operators in mobility, autonomous vehicles, last-mile delivery operations, postal service, rental and car-sharing, and service fleets use Autofleet to create a unified operational layer for all stakeholders, from fleet/ops leadership and dispatch teams to demand-side coordinators and drivers. Autofleet is particularly beneficial for businesses that require dynamic coordination of fleet activities, including routing. Whether managing daily operations or scaling multi-entity fleets, users can leverage Autofleet's capabilities to maintain clarity and command. The software is designed to ensure that operational plans remain resilient under pressure, allowing businesses to adapt quickly to changing conditions while minimizing disruptions. Using advanced AI and integrations to enhance operational logic and decision-making processes. This technology enables users to maximize vehicle utilization and reduce unnecessary operational noise, allowing for a more streamlined approach to fleet management. By providing real-time insights and data-driven recommendations, Autofleet allows users to proactively manage their operations rather than merely reacting to daily challenges. This proactive approach fosters a more controlled and efficient operational environment. Additionally, Aufofleet offers advanced analytics capabilities and a Fleet Planning Simulator that uses the fleet’s actual data to create a digital twin to plan and experiment with operational strategies, including fleet electrification, new market penetration, depot location planning, fleet rightsizing, and more. **Average Rating:** 4.9/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Autofleet?** - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) - **How long did it take to go live?:** 10/10 (Category avg: 1.1/10) **Who Is the Company Behind Autofleet?** - **Seller:** [Autofleet](https://www.g2.com/sellers/autofleet) - **Company Website:** https://www.autofleet.io/ - **Year Founded:** 2018 - **HQ Location:** Tel Aviv, IL - **LinkedIn® Page:** https://www.linkedin.com/company/autofleet/ (120 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Mid-Market, 25% Small-Business #### What Are Autofleet's Pros and Cons? **Pros:** - Real-time Tracking (1 reviews) - Real-time Updates (1 reviews) - Reliability (1 reviews) - Speed (1 reviews) **Cons:** - Slow Loading (1 reviews) - Slow Performance (1 reviews) ### 10. [Burq](https://www.g2.com/products/burq-burq/reviews) Burq is a last-mile delivery platform built for retailers and brands. It connects to hundreds of delivery providers nationwide and automatically selects the best option based on cost, SLA, and location. Teams can launch same-day or scheduled delivery from stores or DCs, manage exceptions with automated rerouting and refunds, and give customers branded tracking and notifications. Analytics and AI surface reliability and performance insights, while multi-tenant controls and APIs make implementation fast and flexible. **Who Is the Company Behind Burq?** - **Seller:** [Burq](https://www.g2.com/sellers/burq) - **Year Founded:** 2021 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/burq/ (79 employees on LinkedIn®) ### 11. [Cargo - Delivery Management Software](https://www.g2.com/products/cargo-delivery-management-software/reviews) Cargo TMS by Illuminate Cargo TMS is a modern, cloud-based Transportation Management System (TMS) designed to help businesses plan, execute, track, and optimize deliveries, shipments, and fleet operations from a single unified platform. Built for real-time visibility and operational efficiency, Cargo enables logistics teams to streamline workflows, reduce costs, and deliver consistent, on-time service across last-mile, regional, and long-haul transportation. Whether operating your own fleet, managing third-party carriers, or running a hybrid logistics model, Cargo TMS provides the flexibility and control needed to scale logistics operations without complexity. Key Features & Capabilities - Electronic Proof of Delivery (ePOD) Capture signatures, photos, barcodes, and QR codes for instant delivery validation. Eliminate paperwork and reduce disputes with real-time updates. - Route Optimization & Dispatch Planning Automatically generate optimized routes based on distance, delivery windows, and operational constraints to improve efficiency and reduce fuel costs. - Real-Time Tracking & GPS Visibility Track vehicles, shipments, and drivers in real time with accurate ETAs and centralized map-based visibility. - Load Planning & Capacity Optimization Maximize vehicle utilization with intelligent shipment grouping for both FTL and LTL operations. - Delivery Slot & Capacity Management Prevent overbooking and ensure reliable delivery commitments with real-time capacity planning. - Zones & Geofencing Automate arrival, departure, and delay events with geofenced delivery zones. - Exception Management Monitor and resolve delays, failed deliveries, and route deviations through centralized workflows and alerts. - Fleet Management & Maintenance Track vehicles, maintenance schedules, and service history to ensure operational reliability and compliance. - Container & Asset Tracking Monitor container movement and asset utilization across locations and trips. - IoT & Sensor Integration Track temperature, movement, and cargo conditions for sensitive or regulated shipments. - Reporting & Analytics Gain insights into delivery performance, fleet utilization, and operational efficiency through built-in dashboards. What Makes Cargo TMS Different \*Unified platform for planning, dispatch, tracking, and proof of delivery \*Real-time operational visibility across all shipments and fleets \*Built for flexibility — supports last-mile, regional, and long-haul logistics \*Scalable architecture for growing businesses and enterprise operations \*Configurable workflows tailored to your business model and geography \*Rapid deployment with minimal disruption to existing operations Top Benefits \* Improve on-time delivery performance \* Reduce fuel and transportation costs \* Eliminate manual processes and paperwork \* Increase fleet and asset utilization \* Enhance customer visibility and communication \* Enable data-driven logistics decisions Use Cases \* Last-mile delivery and distribution \* Multi-stop route planning \* Long-haul freight (FTL & LTL) \* eCommerce and retail logistics \* 3PL and carrier operations \* Cold chain and temperature-sensitive deliveries \* Field service and scheduled deliveries Frequently Asked Questions (FAQ) 1. What types of businesses is Cargo TMS best suited for? Cargo TMS is ideal for distributors, wholesalers, retailers, manufacturers, and logistics providers (3PLs) managing deliveries, fleets, or transportation operations of any scale. 2. Does Cargo TMS support both FTL and LTL shipments? Yes, Cargo supports Full Truckload (FTL) and Less Than Truckload (LTL) operations, including load planning, route optimization, and tracking. 3. Can Cargo TMS handle last-mile and long-haul deliveries? Absolutely. Cargo is designed to support hyperlocal deliveries, regional distribution, and long-haul transportation within a single platform. 4. Does it provide real-time tracking? Yes, Cargo offers real-time GPS tracking with live updates, ETAs, and centralized visibility for dispatchers, operations teams, and customers. 5. How does Cargo improve delivery performance? By combining route optimization, real-time tracking, and automated workflows, Cargo helps reduce delays, improve planning accuracy, and ensure on-time deliveries. 6. Can I manage my fleet and maintenance in Cargo? Yes, Cargo includes fleet management features such as vehicle tracking, maintenance scheduling, and work order management. 7. Does Cargo support proof of delivery? Yes, electronic Proof of Delivery (ePOD) allows you to capture signatures, photos, and other delivery confirmations digitally. 8. Is Cargo TMS customizable? Cargo is highly configurable, allowing businesses to tailor workflows, delivery rules, and operational processes to their specific needs. 9. Can Cargo integrate with other systems? Yes, Cargo is designed to integrate with ERP systems, warehouse management systems (WMS), eCommerce platforms, and third-party logistics tools. 10. Does it support temperature-controlled or sensitive shipments? Yes, through IoT and sensor integrations, Cargo can monitor temperature and other conditions in real time. 11. How quickly can Cargo TMS be implemented? Implementation timelines vary based on complexity, but Cargo is designed for rapid deployment with guided onboarding. Who It’s For \* Logistics and supply chain teams \* Fleet and dispatch managers \* Operations leaders \* eCommerce and retail fulfillment teams \* Third-party logistics (3PL) providers Keywords Transportation Management System (TMS), logistics software, delivery management software, route optimization software, fleet management system, shipment tracking, dispatch software, logistics automation, supply chain visibility, last mile delivery software, freight management, GPS tracking, ePOD software, logistics analytics Cargo TMS by Illuminate Smarter planning. Full visibility. Reliable delivery. **Average Rating:** 2.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Cargo - Delivery Management Software?** - **Ease of Use:** 6.7/10 (Category avg: 9.0/10) **Who Is the Company Behind Cargo - Delivery Management Software?** - **Seller:** [Illuminate Software Solutions](https://www.g2.com/sellers/illuminate-software-solutions) - **Year Founded:** 2016 - **HQ Location:** Dubai, AE - **LinkedIn® Page:** https://linkedin.com/company/illuminate-software-solutions/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 12. [Cartwheel](https://www.g2.com/products/cartwheel-cartwheel/reviews) Cartwheel is a delivery management platform that enables restaurants and food service businesses to manage in-house and third-party delivery operations from a single system. Headquartered in the United States, Cartwheel serves thousands of store locations across the USA, Canada, the UK, and Ireland — including more than 25 of Nation's Restaurant News' Top 500 Restaurants, and brands such as Portillo's, P.F. Chang's, Potbelly, Lou Malnati's, and Jason's Deli. Cartwheel's platform integrates in-house driver management with access to a broad network of third-party delivery providers, including national fleets and over 50 local delivery service providers (DSPs) for both on-demand and catering orders. Its Hybrid Delivery model allows businesses to combine their own drivers with third-party fleets, routing orders dynamically based on availability and cost. Core features include: - Hybrid Delivery management — blend in-house and third-party drivers within a single workflow - Third-party fleet integrations — connect to DoorDash Drive, Uber Direct, Relay, and 50+ local DSPs - Real-time delivery tracking — live order visibility for operators and customers - Catering delivery support — purpose-built tools for scheduling and managing large-format orders - Automatic refunds — reduce manual work on failed or late deliveries - Pre-negotiated DSP rates — access exclusive pricing with top third-party fleets Cartwheel addresses a core operational challenge for multi-unit restaurant brands: managing delivery profitably without fragmenting operations across multiple platforms. By consolidating dispatch, tracking, and fleet management in one place, operators reduce dependence on third parties, control delivery costs through pre-negotiated rates, and maintain consistent customer experiences across order channels. Industry data indicates that 90% of customers are more likely to reorder from restaurants that offer real-time delivery tracking — a capability Cartwheel provides natively. The Hybrid Delivery model specifically helps brands scale during peak periods without overstaffing in-house driver teams, turning delivery from a cost center into a revenue driver. **Who Is the Company Behind Cartwheel?** - **Seller:** [Cartwheel](https://www.g2.com/sellers/cartwheel-e5769cac-a2fe-49c5-a856-bc762909c4ee) - **Year Founded:** 2020 - **HQ Location:** Los Angeles, US - **LinkedIn® Page:** https://www.linkedin.com/company/trycartwheel/ (33 employees on LinkedIn®) ### 13. [Cigo Tracker](https://www.g2.com/products/cigo-tracker/reviews) An innovative cloud solution to increase deliveries, service calls or pick-ups, scale efficiently and provide your customers with a perfect last-mile experience. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Cigo Tracker?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Cigo Tracker?** - **Seller:** [Cigo](https://www.g2.com/sellers/cigo) - **Year Founded:** 2017 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** https://www.linkedin.com/company/cigotracker/ (21 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 14. [ClearDestination](https://www.g2.com/products/cleardestination/reviews) ClearDestination is a cloud-based end-to-end delivery software solution that breaks down the silos between manufacturers, retailers and carriers. **Who Is the Company Behind ClearDestination?** - **Seller:** [Clear Destination](https://www.g2.com/sellers/clear-destination) - **Year Founded:** 2006 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** https://www.linkedin.com/company/clear-destination (30 employees on LinkedIn®) ### 15. [Consignor](https://www.g2.com/products/consignor/reviews) Consignor provides you with a range of Delivery Management tools and value added services that increase your level of efficiency, customer service, cost control and quality control. **Who Is the Company Behind Consignor?** - **Seller:** [Consignor](https://www.g2.com/sellers/consignor) - **Year Founded:** 2021 - **HQ Location:** London, England, United Kingdom - **LinkedIn® Page:** https://www.linkedin.com/company/nshiftofficial (442 employees on LinkedIn®) ### 16. [CXT Software](https://www.g2.com/products/cxt-software/reviews) CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America. **Average Rating:** 4.1/5.0 **Total Reviews:** 4 **How Do G2 Users Rate CXT Software?** - **Ease of Use:** 8.8/10 (Category avg: 9.0/10) **Who Is the Company Behind CXT Software?** - **Seller:** [CXT Software](https://www.g2.com/sellers/cxt-software) - **Company Website:** https://cxtsoftware.com - **Year Founded:** 1999 - **HQ Location:** Phoenix, US - **Twitter:** @CXTSoftware (218 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cxtsoftware (97 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Mid-Market, 25% Small-Business #### What Are CXT Software's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Features (1 reviews) ### 17. [Delby](https://www.g2.com/products/delby/reviews) Delby.co offers a versatile On-Demand Management Software Platform designed to elevate your flower, grocery, pharmacy, alcohol, and e-commerce deliveries. With our user-friendly solution, you can streamline operations, optimize routes, and enhance customer satisfaction effortlessly. Experience the power of Delby.co for seamless delivery management. **Who Is the Company Behind Delby?** - **Seller:** [Delby](https://www.g2.com/sellers/delby) - **Year Founded:** 2019 - **HQ Location:** Mohali, IN - **LinkedIn® Page:** https://www.linkedin.com/company/delby (4 employees on LinkedIn®) ### 18. [Delemax](https://www.g2.com/products/delemax/reviews) Delemax is an efficient parcel delivery app script designed for entrepreneurs to launch into the logistics industry running from a small door-to-door courier service to a mass goods shipping industry. Delemax streamlines operations with a user-friendly interface, enabling parcel booking, tracking, and secure deliveries. It boasts a suite of tools in the Super-admin dashboard facilitating efficient business operations. Real-time parcel tracking, customizable delivery schedules, and secure payment gateways headline its features, ensuring customer satisfaction and operational ease. Its intuitive interface of the order management module streamlines driver allocation and logistics management, while robust analytics empower informed decision-making. Delemax’s scalability and adaptable modules cater to diverse courier needs, making it the go-to solution for entrepreneurial ventures. Bytesflow's Delemax encapsulates cutting-edge features, setting a new standard for seamless, secure, and customer-centric courier services. **Who Is the Company Behind Delemax?** - **Seller:** [Bytesflow Technologies](https://www.g2.com/sellers/bytesflow-technologies) - **Year Founded:** 2008 - **HQ Location:** India - **Twitter:** @bytesflow (46 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bytesflow-technologies ### 19. [Deliforce](https://www.g2.com/products/deliforce/reviews) This platform offers your pick up and delivery management, the ultimate convenience and hassle-free tracking of the agents, along with easy assignment of tasks and complete management. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Deliforce?** - **Seller:** [Deliforce](https://www.g2.com/sellers/deliforce-583eca00-27e4-4018-81d9-dc24aab01511) - **Year Founded:** 2018 - **HQ Location:** Bangalore, IN - **Twitter:** @deliforce_io (332 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/deliforce/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 20. [Deliveready](https://www.g2.com/products/deliveready/reviews) We (Deliveready LLP) are an Application, Software and website design and development company based in India. We cater to the needs of all sorts of clients, providing software solutions for everyone, from small businesses to large enterprises with any type of requirements. **Who Is the Company Behind Deliveready?** - **Seller:** [Deliveready](https://www.g2.com/sellers/deliveready) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 21. [DeliverLogic](https://www.g2.com/products/deliverlogic/reviews) DeliverLogic provides a complete turn-key delivery logistics solution to delivery providers looking to manage, automate, and enhance their end-to-end systems **Average Rating:** 3.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate DeliverLogic?** - **Ease of Use:** 6.1/10 (Category avg: 9.0/10) - **How long did it take to go live?:** 5.0/10 (Category avg: 1.1/10) **Who Is the Company Behind DeliverLogic?** - **Seller:** [DeliverLogic](https://www.g2.com/sellers/deliverlogic) - **Year Founded:** 2016 - **HQ Location:** Tampa, US - **Twitter:** @DeliverLogic (37 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10170595 (19 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market ### 22. [Delivery Solutions](https://www.g2.com/products/delivery-solutions/reviews) Delivery Solutions pioneered the market with the first same-day provider aggregation service. As the market evolved, so did we, expanding our capabilities to support online merchants with solutions like Ship from Store, Curbside Pickup, Branded Post-Purchase Visibility, and Returns. Today, Delivery Solutions stands out with a powerful platform that seamlessly integrates these capabilities. Merchants who fully leverage our Unified Omnichannel platform unlock access to a suite of product hubs, enabling them to enhance their operational efficiency and customer experience. **Who Is the Company Behind Delivery Solutions?** - **Seller:** [Delivery Solutions](https://www.g2.com/sellers/delivery-solutions) - **Year Founded:** 2017 - **LinkedIn® Page:** https://www.linkedin.com/company/deliverysolutions/ (320 employees on LinkedIn®) ### 23. [DispatchOne](https://www.g2.com/products/dispatchone/reviews) DispatchOne is a delivery management solution that enables enterprises and small businesses to automate their dispatching operations. With DispatchOne, dispatcher managers can reduce processing time, get centralized visibility and streamline on-field operations. This not just has an impact on the cost of operations, but also guarantees scalability thereby allowing them to grow their business with hassle-free and streamlined operations. DispatchOne stands out in its ability to balance simplicity of use with complexities of scale. **Who Is the Company Behind DispatchOne?** - **Seller:** [OS1](https://www.g2.com/sellers/os1) - **Year Founded:** 2019 - **HQ Location:** Seattle, US - **LinkedIn® Page:** https://www.linkedin.com/company/os1logistics (2 employees on LinkedIn®) ### 24. [Dista Location Intelligence](https://www.g2.com/products/dista-location-intelligence/reviews) Revolutionize Your Business Operations with AI-Powered Location Intelligence Harness the full potential of location intelligence to enhance field operations, optimize logistics, and improve workforce productivity. Our cutting-edge platform integrates AI, real-time tracking, and geospatial analytics to deliver valuable insights, enabling better decision-making and boosting operational efficiency. ✅ Streamline deliveries, fleet management, and territory planning ✅ Improve customer experience with real-time location updates ✅ Track your field sales team’s movements in real-time ✅ Utilize geo-fencing to prevent territory overlaps and optimize routes ✅ Manage orders and sales through an integrated system ✅ Increase productivity through AI-driven automation and data analysis Make smarter business decisions, eliminate operational bottlenecks, and empower your teams with advanced location intelligence. **Who Is the Company Behind Dista Location Intelligence?** - **Seller:** [Competenza Innovare](https://www.g2.com/sellers/competenza-innovare) - **Year Founded:** 2016 - **HQ Location:** N/A - **Twitter:** @thecompetenza (44 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/competenza-innovare/ (2 employees on LinkedIn®) ### 25. [Driver Schedule](https://www.g2.com/products/driver-schedule/reviews) Do you manage Professional Drivers? or do you run a business whose focus is a Driver and Vehicle? If so, you've come to the right place. Driver Schedule is the only Driver-Based Scheduling Software made by Logistics Experts. No more calendars and spreadsheets, post-its or punch cards. Driver Schedule has more features designed especially for your Driver and Vehicle-Based Business. **Who Is the Company Behind Driver Schedule?** - **Seller:** [Driver Schedule](https://www.g2.com/sellers/driver-schedule) - **Year Founded:** 2008 - **HQ Location:** Windsor, US - **LinkedIn® Page:** http://www.linkedin.com/company/driverschedule (2 employees on LinkedIn®) ## What Is Last Mile Delivery Software? [Supply Chain & Logistics Software](https://www.g2.com/categories/supply-chain-logistics) ## What Software Categories Are Similar to Last Mile Delivery Software? - [Fleet Management Software](https://www.g2.com/categories/fleet-management) - [Route Planning Software](https://www.g2.com/categories/route-planning-software) - [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking) --- ## How Do You Choose the Right Last Mile Delivery Software? ### What You Should Know About Last Mile Delivery Software ### What is Last Mile Delivery Software? Last mile delivery software allows businesses to manage deliveries in the last leg of supply chain operations—delivering packages from distribution centers to customers’ doorsteps. This phase of the delivery process is generally the longest and most difficult to manage since it usually involves multiple stops along the way. While the final stage of delivery may be challenging for businesses to navigate, it hasn’t stopped customers from demanding quick and seamless service. Nowadays, consumers expect options like free two-day or, in some cases, same-day delivery. To stay competitive, retailers must find ways to make deliveries more efficient. This is where last mile delivery platforms come into play. Last mile delivery software provides businesses with all the tools necessary to complete deliveries while minimizing costs. This tool includes route planning to optimize couriers’ routes and automatic dispatching for reduced service time and labor costs. It also offers functionalities such as package tracking and selecting ideal delivery times to prioritize customer needs and offer them insight into the location of their packages. It is more important than ever for businesses to provide real-time visibility into operations due to social media becoming an outlet for customers to air grievances, which can harm a company’s reputation and turn away new customers looking for peer recommendations. Finally, last mile logistics tools can allow for contactless delivery, where proof of delivery is sent to customers through a photo of the product after it is dropped off. ### What are the Common Features of Last Mile Delivery Software? All features that come prepackaged in a last mile delivery system aim to decrease costs, optimize labor, and shorten delivery times. The higher customer expectations are, the more efficient a retailer needs to be in completing deliveries. The below features of last mile logistics tools help accomplish this. **Route planning:** This feature eliminates the time-consuming process of manually planning travel and instead uses machine learning to find efficient routes that minimize gas usage, distance traveled, and estimated time of arrival  (ETA) for deliveries. This helps to reduce labor and fuel expenditures. **Automatic dispatching:** Last mile delivery software allows new orders to be instantly added to the ideal driver’s queue based on the route their other packages will be traveling. This feature ensures efficient distribution of labor and shorter wait times for customers to receive their orders. **Smart tracking and delivery windows:** These features track customers’  packages and allow them to select an ideal time for the item to arrive. Real-time visibility into delivery is vital for logistics companies because unsatisfied customers sometimes write scathing reviews on social media, which can repel prospective customers looking for peer recommendations. Delivery windows also give more power to the customer. **Proof of delivery:** Last mile logistics tools facilitate contactless delivery that confirms proof of drop off with a photo. This feature protects companies against unfounded customer complaints while conveniently notifying recipients of their package’s arrival. **Performance metrics:** The ability to track metrics such as on-time delivery, service rates, and distance traveled are central to this software. One can also segment the data based on the time of the week, individual drivers, or teams to assess performance based on different dimensions. **Customer feedback:** Customer reviews allow businesses to assess driver performance and gauge consumer satisfaction. Last mile delivery software allows customers to rate their service on an e-commerce platform. This functionality helps retailers improve operations and provide constructive feedback to workers. **Mobile and external integration:** Drivers can manage their deliveries via mobile integrations while on the road. In addition, customers are able to track their deliveries and leave feedback in mobile apps. Some last mile delivery software may even integrate with transportation management systems or ERP tools. ### What are the Benefits of Last Mile Delivery Software? **Faster delivery time:** Route planning and automatic dispatch allow couriers to quickly add a package to their route while optimizing their travel to speed up ETAs. When a parcel is delivered quicker, this means happier customers, brand loyalty, and a strong corporate reputation.  **Better customer experience:** Tangential to delivery times is improved customer satisfaction. When packages arrive quickly and when promised, customers feel satisfied and are more likely to convert to repeat purchasers. In addition, allowing customers to select package arrival windows gives them power and control over a process that can be frustrating without proper visibility. Centering the customer in the last mile delivery process means better customer service.  **Improved delivery operations and lower costs:** Machine learning, automation, and fleet analytics used in last mile delivery software also smooth out operations by queuing up orders, dispatching workers, and reducing fuel usage through route optimization. Because more efficient and less expensive operations are the ultimate goal of any strategic supply chain, last mile logistics platforms are vital for any business that uses e-commerce and ships goods to consumers’ houses. ### Who Uses Last Mile Delivery Software? Last mile delivery solutions are generally used by any company that sells and delivers products to a customer’s doorstep. Since many brick-and-mortar stores have online shopping platforms, this software can be used by virtually any business that sells a physical product or delivers food and beverages. **Food and beverage delivery businesses** : An increasing number of grocery stores and restaurants are offering on-demand delivery of food and beverages. For food that qualifies as perishable goods, they must be delivered as quickly as possible. Last mile delivery software helps make food deliveries more efficient through automatic group dispatching. This allows businesses to quickly group deliveries together by location, so drivers are able to cover multiple deliveries in one location. In addition, last mile logistics software keeps customers informed about when their order is arriving by providing a tracking feature as well as notifications of any delays or food adjustments. **E-commerce businesses** : Retailers that sell goods online can take advantage of all of the features that last mile delivery software has to offer. Nowadays, e-commerce businesses are expected to deliver goods promptly to prevent customers from moving to competitors that have fast delivery times. This software helps businesses by offering features for faster route planning, fleet management, and prioritized schedules for deliveries that need to be delivered quickly. From the customer side, they appreciate features such as live driver tracking, ETAs on package arrival, and driver communication options.  **Pharmaceuticals:** Companies that ship pharmaceuticals to customer doorsteps must have highly efficient supply chains that comply with legal regulations surrounding the transportation of controlled substances and protected patient information. Last mile delivery tools help consumers plan for when their medications arrive so as to prevent theft, and the software also provides vendors visibility into the final leg of transporting sensitive goods. #### Software Related to Last Mile Delivery Software Related solutions that can be used together with last mile delivery software include: [Fleet tracking software](https://www.g2.com/categories/fleet-tracking) **:** This software uses GPS technology to monitor activity, vehicles, and drivers while en route. Fleet track systems collect real-time data on driver performance and update ETAs for packages, much like last mile delivery tools. A key difference is this tool enables in-app communication between drivers and managers, whereas last mile tracking solutions include customers in the interaction with drivers. Fleet tracking is also mainly suited to assess driver performance and analyze operation costs. [Fleet management software](https://www.g2.com/categories/fleet-management) **:** Route planning, dispatching, cost analysis, and vehicle or driver tracking are core features of fleet management tools, which makes them similar to last mile logistics systems. However, fleet management isn’t limited to the last mile of parcel delivery and can be used more generally for the transportation of goods in company vehicles. ### Challenges with Last Mile Delivery Software Automation in the supply chain helps a business's bottom line, but that does not mean integrating software into operations is a pain-free process. Change management is sometimes necessary to ensure culture shifts toward industrialization, and getting company-wide buy-in to a tool is crucial to achieving ROI. Last mile delivery software has the following challenges. **Shifting cultures toward automation:** The supply chain is one of the industries most notorious for resisting progress. Despite the enormous benefit supply chains gain from automation, innovation usually happens through select forward-thinking companies or operations becoming so inefficient that there is no other option. With many companies falling into the latter category, integrating last mile logistics systems requires growing pains and change management. **Requires total buy-in and training:** An extension of culture shifts toward innovation is the need for cross-company buy-in to ensure a business can attain ROI with its new last mile delivery software. Multiple stakeholders use this software, such as couriers and warehouse managers, so there must be ample training to ensure the product is used correctly to increase efficiency, cut costs, shorten ETAs, and make customers happy. Without swift and total acceptance of the product and willingness to master using it, a company may not receive the full benefits of software that manages the last mile logistics process. **Insufficient customer engagement:** Not all last mile delivery tools are created equal when it comes to engaging customers. Although certain platforms have fully built-out chat, survey, and customer notification features, not all do. Thus, it’s crucial to invest in software that has robust customer service features to ensure a business gets the maximum ROI for automating the final leg of the logistics process. ### How to Buy Last Mile Delivery Software #### Requirements Gathering (RFI/RFP) for Last Mile Delivery Software The first step of the purchasing process is aligning with internal teams on the most important components they need from the last mile delivery system. Once the key requirements are identified, long and shortlists are created to select the best software for one’s company. #### Compare Last Mile Delivery Software Products **Create a long list** User experience and user-friendliness are important criteria to consider when forming a long list. Also, not all delivery management tools have robust customer engagement features, so note which products have built-out surveys, feedback systems, and live chatting with customers. Perhaps the most crucial thing to look for with a long list is the ease of integration with one’s existing tech stack.  **Create a short list** A shortlist can be created based on more unique criteria, such as the industry for which a product is designed. For example, some software is specifically designed for pharmaceutical delivery that takes into account additional regulatory requirements surrounding patient privacy and the distribution of controlled substances.  **Conduct demos** The next step is to have last mile delivery software vendors demonstrate the products on the shortlist to buyers. Buyers must have questions ready to check that the product meets core business requirements.  #### Selection of Last Mile Delivery Software **Choose a selection team** The selection team should include C-suite leadership from management, finance, logistics, and IT. CEOs offer direction to ensure the product makes sense with the company’s vision, CFOs can speak to the financial feasibility of the software’s implementation, logistics leaders can ask pointed questions about the tool’s functioning in day-to-day operations, and IT ensures it neatly fits with existing tech stacks. **Negotiation** Buyers must make sure to get an array of quotes that delineate how much the contract will cost and for how long it lasts. It is important to know that a vendor will bring its best salespeople to get the largest possible quote for their company, so buyers must be prepared to walk away if the contract does not meet your expectations. **Final decision** Logistics executives should be the final decision makers since they understand the nuances of last mile delivery and know in detail the unmet needs surrounding supply chain management. However, IT leaders must act as a check during the process to verify that the software can integrate into existing tech stacks.