# Best Last Mile Delivery Software - Page 4 *By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)* Last mile delivery software provides features for businesses to manage and streamline deliveries from the warehouse to the customer’s front door. Last mile delivery software performs this task through route optimization, advanced dispatching, customer alerts, proof of delivery, and delivery analytics. With all these features in place, businesses can speed up delivery times as well as stay in constant communication with customers on the status of their deliveries. Last mile delivery software is mostly used by dispatchers and drivers to stay in communication and provide efficient deliveries to customers. While last mile delivery software is similar in many ways to courier software, the main differentiator is that last mile delivery software focuses solely on the delivery process while courier software can focus on back office and other operations involved in receiving and delivering. Last mile delivery software is often implemented in supply chain and logistics departments at businesses that manage delivery orders on a daily basis. Last mile delivery software is implemented alongside other supply chain and logistics software such as [supply chain planning software](https://www.g2.com/categories/supply-chain-planning). To qualify for inclusion in the Last Mile Delivery category, a product must: - Provide tools for route optimization and automatic dispatch - Provide delivery management tools for customers such as preferred delivery window and package tracking - Provide tools for logistics companies to manage and track deliveries ## How Many Last Mile Delivery Software Products Does G2 Track? **Total Products under this Category:** 191 ### Category Stats (May 2026) - **Average Rating**: 4.56/5 - **New Reviews This Quarter**: 43 - **Buyer Segments**: Mid-Market 42% │ Small-Business 29% │ Enterprise 28% - **Top Trending Product**: Veho (+0.125) *Last updated: May 18, 2026* ## How Does G2 Rank Last Mile Delivery Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,800+ Authentic Reviews - 191+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Last Mile Delivery Software Is Best for Your Use Case? - **Leader:** [FarEye](https://www.g2.com/products/fareye/reviews) - **Highest Performer:** [LionWheel](https://www.g2.com/products/lionwheel/reviews) - **Easiest to Use:** [FarEye](https://www.g2.com/products/fareye/reviews) - **Top Trending:** [Locus](https://www.g2.com/products/locus-locus/reviews) - **Best Free Software:** [Tookan](https://www.g2.com/products/tookan/reviews) --- **Sponsored** ### Scurri Scurri is a leading delivery management software designed to streamline the entire eCommerce delivery process, from checkout to post-purchase communications. Trusted by retailers, marketplaces, and logistics providers, Scurri helps you optimise operations, reduce costs, and deliver exceptional customer experiences. Products: Scurri Connect Scurri Connect is an eCommerce delivery management platform that optimises delivery to make it simple, effective and adaptable to all scenarios. With Scurri Connect, you can: - Offer flexible delivery options at checkout to increase conversion rates and customer satisfaction. - Automate carrier selection and label generation with an intuitive rules engine. - Track parcels in real-time and provide proactive customer updates. - Generate customs documentation and ship cross-border with ease. - Access advanced delivery performance reporting to uncover cost savings and improve efficiency. Seamlessly integrated with top eCommerce platforms and WMS, including Shopify, Magento, and more, Scurri Connect offers a future-ready foundation for scalable shipping operations. Scurri Track Plus Scurri Track Plus is a post-purchase experience solution that enables branded customer communications, boosting loyalty and reducing WISMO (Where Is My Order) queries. Create engaging, consistent touch-points across the delivery journey that reflect your brand, and drive repeat purchases. Key Features ✅ Easy to implement with powerful results - Our API is easy to implement so you can automate your deliveries. Our onboarding team guide you every step of the way for a smooth implementation. ✅ Customised Delivery Options at Checkout - With Scurri Connect, you can display a range of delivery options at the checkout so shoppers can choose the most convenient option for them. This is proven to increase customer satisfaction and reduce cart abandonment. ✅ Delivery label printing - Create and manifest shipments with automatically generated labels. The carrier approved labels are perfectly accurate for delivery that is precise. ✅ Integrated network of Carriers - Scurri Connect’s network of approved and reliable carriers gives you ultimate flexibility so you can fulfil orders under any circumstances and ship to anywhere in the world. Expand into new markets and seize the opportunity of cross border trade with our global carriers. ✅ Carrier Network – Access 50+ global carriers including DPD, DHL, FedEx, Royal Mail, UPS, Yodel and more. ✅ Straightforward Shipping Rules - The rules engine interface is simple, you just drag and drop. You have infinite flexibility and full control. ✅ Parcel Tracking and notifications - Scurri Connect's live tracking data gives you the ability to display tracking information on your website and update your customers on their deliveries. You can see the status of all shipments by all carriers in a standardised format. Realtime access means customer service teams can respond immediately. ✅ Customs Documentation - Scurri Connect automatically generates approved customs documents and commercial invoices for shipments. Be Brexit-ready and prepared to ship into the EU with our seamless cross border delivery. Our multi-carrier network means Scurri Connect customers have access to competitively priced, international shipping rates to easily expand into new international markets. ✅ Advanced Reporting - Scurri Connect’s advanced reporting suite allows you to audit and improve your delivery service. You can manage all your carrier performance and rate information in one centralised location. Use real-time data to discover insights, improve efficiencies and act quickly. Analyse your carrier costs and make savings using Rates reporting. ✅ Scurri Connect integrates with your eCommerce platform - The Scurri Connect Shipping API is easy to integrate with your eCommerce platform or Warehouse Management System. We have direct integrations with the most popular industry platforms such as Shopify, Magento, Netsuite, Brightpearl, eBay, Peoplevox, Kooomo, Caliq. ✅ Customer Support - We pride ourselves on our first-class customer support, our dedicated team of real people are always ready to respond quickly with personalised support for our customers. We have the highest industry ratings in SLA, NPS score and CSAT. ✅ Intuitive automation with our Rules Engine - Our rules engine allows you to automate your carrier management with highly flexible and easy to configure settings. Execute carrier changes instantly and intuitively with no need to wait for technical expertise. Automate decision making for optimal carrier selection every time. ✅ Rates Reporting - Painlessly analyse carrier costs to maximise efficiency. Utilise rates data to manage billing reconciliation with carriers. Option to automatically allocate to the most cost effective service. ✅ Permissions - Empower your users and protect your business with our permissions feature. Setting permissions easily grants or restricts access to functions and warehouses. ✅ Post-purchase communications with Scurri Track Plus - Reduce WISMO queries and boost customer loyalty with on-brand communications that drive engagement. The post-purchase phase is the period during which your customers show highest engagement. Scurri’s easy-to-integrate post-purchase communications tool puts you in control of sending own-branded communications. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2447&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=87561&secure%5Bresource_id%5D=2447&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flast-mile-delivery%3Fpage%3D4&secure%5Btoken%5D=66fd6a70e0648a99512d23b79dc1a355592719666aa7037f417895632c01ddda&secure%5Burl%5D=https%3A%2F%2Fwww.scurri.com%2Fdelivery-management-platform%2F&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Last Mile Delivery Software Products in 2026? ### 1. [Dista Deliver](https://www.g2.com/products/dista-deliver/reviews) Dista Deliver is our AI- Powered Delivery Management Software. It helps to plan, schedule, track, and route deliveries and maintain SLAs to ensure customer satisfaction. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Dista Deliver?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **Customer communication:** 10.0/10 (Category avg: 8.8/10) - **Customer feedback:** 6.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Dista Deliver?** - **Seller:** [Dista](https://www.g2.com/sellers/dista) - **Year Founded:** 2017 - **HQ Location:** Pune, IN - **LinkedIn® Page:** https://www.linkedin.com/company/dista-location-intelligence/ (126 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market, 50% Small-Business ### 2. [Driv.in](https://www.g2.com/products/driv-in/reviews) Driv.in is a Modular SaaS transportation management solution that generates an optimized delivery plan, provides proactive monitoring and collecting indicators that help improve the level of service that companies offer their customers, providing real-time information on the execution of all their deliveries. It has a user friendly web interface where customers upload the information and in a couple of minutes they obtain optimized delivery plans that are sent to drivers through our app. Our target market are companies managing multiple deliveries in urban areas, that are now struggling with congested cities and the continuous increase of transportation costs. **Average Rating:** 4.6/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Driv.in?** - **Ease of Use:** 8.9/10 (Category avg: 9.0/10) - **Customer communication:** 10.0/10 (Category avg: 8.8/10) - **Customer feedback:** 8.3/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Driv.in?** - **Seller:** [Driv.in](https://www.g2.com/sellers/driv-in) - **Year Founded:** 2015 - **HQ Location:** Santiago, CL - **LinkedIn® Page:** https://www.linkedin.com/company/drivin (258 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 71% Small-Business, 14% Mid-Market #### What Are Driv.in's Pros and Cons? **Pros:** - Communication (1 reviews) - Driver Tracking (1 reviews) - Location Tracking (1 reviews) - Monitoring (1 reviews) - Real-time Tracking (1 reviews) **Cons:** - Data Quality (1 reviews) - Inadequate Reporting (1 reviews) - Limited Reporting (1 reviews) - Poor Reporting (1 reviews) ### 3. [Fynd TMS](https://www.g2.com/products/fynd-tms/reviews) Fynd TMS is a modern transport management solution built to streamline and scale delivery operations. It addresses the core inefficiencies in logistics—from manual dispatching and underutilized fleet capacity to fragmented customer visibility by bringing everything into a single, powerful platform. With Fynd TMS, retailers and logistics partners gain complete control over their fleet operations through features like automated dispatching, AI-powered route optimization, real-time order tracking, and digital proof of delivery via rider apps. What Fynd TMS helps you solve: - Inefficient Dispatching → Rule-based auto allocations reduce manual effort & errors - Lack of Delivery Visibility → Live tracking & notifications improve customer experience - Underused Fleet Capacity → AI-based routing increases delivery density & efficiency - Scalability Challenges → Access to a carrier ecosystem during high-volume periods - Manual Reporting → Instant, actionable analytics drive faster decisions Key Modules: 📍 Rider App – Live navigation, order updates, proof of delivery capture 📍 Control Tower – Unified dashboard with real-time fleet & route visibility 📍 Customer Interface – Real-time tracking, accurate ETAs, and proactive communication Fynd TMS brings together all the moving parts of transport logistics into a single, streamlined system built for scale, speed, and smarter delivery operations. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Fynd TMS?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Fynd TMS?** - **Seller:** [Fynd](https://www.g2.com/sellers/fynd) - **Year Founded:** 2012 - **HQ Location:** Mumbai, IN - **LinkedIn® Page:** https://www.linkedin.com/company/fynd-shopsense/ (1,245 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 4. [GoFor](https://www.g2.com/products/gofor/reviews) GoFor gives merchants total control over their last mile — deliver faster, track in real time, craft better customer experiences, lower operational costs, and gain data-driven insights. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate GoFor?** - **Ease of Use:** 8.3/10 (Category avg: 9.0/10) - **Customer communication:** 8.3/10 (Category avg: 8.8/10) - **Customer feedback:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind GoFor?** - **Seller:** [GoFor](https://www.g2.com/sellers/gofor) - **Year Founded:** 2016 - **HQ Location:** Ottawa, CA - **LinkedIn® Page:** http://www.linkedin.com/company/gofordeliverbetter (97 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 5. [iFexo](https://www.g2.com/products/ifexo/reviews) iFexo works with all your orders from all sources. All regardless of the way you receive them. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate iFexo?** - **Ease of Use:** 6.7/10 (Category avg: 9.0/10) **Who Is the Company Behind iFexo?** - **Seller:** [iFexo](https://www.g2.com/sellers/ifexo) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 6. [Intersoft Intelligent Shipper](https://www.g2.com/products/intersoft-intelligent-shipper/reviews) Intersoft is an award-winning eCommerce delivery management software that simplifies complex last-mile deliveries for retailers, eCommerce businesses and carriers. Intersoft's Intelligent Shipper is a powerful cloud-based shipping API that is simple to deploy for carrier management, tracking, returns and reporting. Carrier integrations include: An Post, Collect+, Deutsche Post, DHL, DHL eCommerce, DHL Express, DHL Parcel, DPD, DPD Local, DPD Germany, DPD Ireland, DPD Netherlands, DX, FedEx, GLS Ireland, Hermes, P2P, Parcelforce, Royal Mail, SkyNet, TNT, The Delivery Group, UPS, Yodel…and many more. **Average Rating:** 5.0/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Intersoft Intelligent Shipper?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **How long did it take to go live?:** 5.0/10 (Category avg: 1.1/10) **Who Is the Company Behind Intersoft Intelligent Shipper?** - **Seller:** [Intersoft](https://www.g2.com/sellers/intersoft) - **Year Founded:** 1993 - **HQ Location:** Egham, GB - **Twitter:** @__Intersoft_ (282 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/intersoft-systems-%26-programming-ltd/ (77 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business ### 7. [Klikpeta](https://www.g2.com/products/klikpeta/reviews) Klikpeta Sales is a cloud-based sales force automation tool that helps businesses handle customer communication, sales operations, transactions, and more. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Klikpeta?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **Customer communication:** 10.0/10 (Category avg: 8.8/10) - **Customer feedback:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Klikpeta?** - **Seller:** [Klikpeta Solusi Indonesia](https://www.g2.com/sellers/klikpeta-solusi-indonesia) - **Year Founded:** 2004 - **HQ Location:** Jakarta Selatan, ID - **LinkedIn® Page:** https://www.linkedin.com/company/ptictindomitrasolusi (23 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Klikpeta's Pros and Cons? **Pros:** - Affordable Pricing (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) - Features (1 reviews) - Flexibility (1 reviews) **Cons:** - Technical Issues (1 reviews) ### 8. [MileApp](https://www.g2.com/products/mileapp/reviews) MileApp is the best field service management solution that provides businesses of all sizes the most efficient way to manage their field services. Our solution includes route optimization, customizable worker app, and analytics report to cover your end-to-end operation. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate MileApp?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **How long did it take to go live?:** 10/10 (Category avg: 1.1/10) **Who Is the Company Behind MileApp?** - **Seller:** [Product field service management](https://www.g2.com/sellers/product-field-service-management) - **Year Founded:** 2018 - **HQ Location:** Jakarta Barat, ID - **LinkedIn® Page:** https://linkedin.com/company/mileapp (63 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Small-Business ### 9. [NetworkON](https://www.g2.com/products/networkon/reviews) NetworkON is an AI-Powered SaaS solution for services and delivery management. Our mission is to help companies scale up and optimize their customer experiences and logistics operations.Our cloud platform connects, automates, and orchestrates technology, customers, and service providers, making innovative delivery and fulfillment automation available to everyone.It provides end-to-end visibility and enables businesses to enhance their operational efficiency by reining costs, streamlining the customer experience, and reducing environmental impact.It is a turnkey solution for On-Demand and location-based businesses that enables intelligent, intuitive, and interactive customer experiences. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate NetworkON?** - **Ease of Use:** 6.7/10 (Category avg: 9.0/10) **Who Is the Company Behind NetworkON?** - **Seller:** [NetworkON](https://www.g2.com/sellers/networkon) - **HQ Location:** Clyde Hill, US - **LinkedIn® Page:** https://www.linkedin.com/company/networkon/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 10. [nuVizz Inc](https://www.g2.com/products/nuvizz-inc/reviews) nuVizz, Inc. is a leading network-based last mile delivery & transportation management and customer experience SaaS platform. nuVizz makes tough transportation and delivery challenges seem easy, combining a visionary mindset with responsive execution. Knowledge is power for our networked community of carriers, brokers, wholesalers, and retailers. More than 1,000+ business partners, 35,000+ drivers, and thousands of satisfied customers rely on nuVizz to plan, monitor, measure, and analyze more than 300 million transactions every year. From pharma to furniture, auto parts to agriculture, we offer a singular solution for a multiplex world. Our customers have consistently seen 10-15% improvement in Customer Satisfaction, 30-35% improvement in Asset Utilization, 50 - 60% reduction in Billing Cycle, and 30 - 35% reduction in Labor Here’s how we do it. A cloud-based SaaS platform that uses microservice to create a scalable architecture that integrates With existing systems and adapts to evolving consumer demands. Just a few of our Features that clients love: ● Dynamic Vehicle Routing and Scheduling (VRS) ● Real-time Network Visibility ● Customer-friendly Self-Scheduling ● Contactless Proof of Delivery ● Automated Back-end Processes ● Quick On-boarding and Seamless API Based Integrations ● 24X7 customer support Energize your brand, one delivery at a time. Go further, grow faster.\* **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate nuVizz Inc?** - **Ease of Use:** 8.3/10 (Category avg: 9.0/10) - **Customer communication:** 8.3/10 (Category avg: 8.8/10) - **Customer feedback:** 6.7/10 (Category avg: 8.6/10) **Who Is the Company Behind nuVizz Inc?** - **Seller:** [nuVizz](https://www.g2.com/sellers/nuvizz-8c6ebda0-5137-4b82-b230-91454a3d6524) - **Year Founded:** 2011 - **HQ Location:** Atlanta, Georgia, United States - **Twitter:** @nuVizz (1,224 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/nuvizz (113 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 11. [OneRail](https://www.g2.com/products/onerail/reviews) OneRail is a leading omnichannel fulfillment solution pairing best-in-class software with logistics as a service to provide dependability and speed to help businesses meet their delivery promise. With a real-time connected network of 12 million drivers, OneRail matches the right vehicle for the right delivery so brands lower expenses and increase capacity to rapidly scale their businesses. This people-plus-platform approach features a 24/7 USA-based exceptions team who maintain a 99% on-time delivery rate. OneRail was recently named on Inc. magazine’s Best Workplaces 2023, ranked No. 23 on Forbes’ list of America’s Best Startup Employers and No. 48 on the Inc. 5000. To learn more about OneRail, visit OneRail.com. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate OneRail?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **Customer communication:** 8.3/10 (Category avg: 8.8/10) - **Customer feedback:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind OneRail?** - **Seller:** [OneRail](https://www.g2.com/sellers/onerail) - **Year Founded:** 2018 - **HQ Location:** Orlando, US - **LinkedIn® Page:** https://www.linkedin.com/company/onerail-finalmile (197 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 12. [OnnaWay](https://www.g2.com/products/onnaway/reviews) OnnaWay is a full service courier system. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate OnnaWay?** - **Ease of Use:** 8.3/10 (Category avg: 9.0/10) - **Customer communication:** 8.3/10 (Category avg: 8.8/10) - **Customer feedback:** 6.7/10 (Category avg: 8.6/10) **Who Is the Company Behind OnnaWay?** - **Seller:** [OnnaWay](https://www.g2.com/sellers/onnaway) - **HQ Location:** N/A - **LinkedIn® Page:** http://www.linkedin.com/company/onnaway (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 13. [Quickdelivery](https://www.g2.com/products/quickworks-quickdelivery/reviews) QuickDelivery is a market-ready software for the on-demand market segment. Being backed with advanced features and the latest technology, the solution is an ideal choice for automating a delivery business. QuickDelivery allows you to deliver anything anywhere with a smooth delivery management system. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Quickdelivery?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **Customer communication:** 10.0/10 (Category avg: 8.8/10) - **Customer feedback:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Quickdelivery?** - **Seller:** [Quickworks](https://www.g2.com/sellers/quickworks) - **HQ Location:** Dubai, AE - **LinkedIn® Page:** https://www.linkedin.com/company/quick-workss (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 14. [Roadcast](https://www.g2.com/products/roadcast/reviews) Within the realm of businesses and startups, cutting-edge technology is pivotal for growth. However, technological gaps often exist, leading to delivery delays and errors. This is the gap that Roadcast addresses. Since 2015, we've been catalysts for businesses, propelling them towards success through transformative solutions. Our goal is to revolutionise the logistics industry by providing unique, easily accessible, and cost-effective automation solutions that can be deployed across multiple industry verticals. We empower fleet management for businesses of all scales with innovative tech tools. Through our hardware and software Delivery Management Solutions, we equip enterprises with the means to identify bottlenecks, enhance efficiency, and achieve their business goals. As a forward-thinking and innovative technology enterprise, we aspire to become the leading global provider of new-age logistics solutions that transform the way businesses operate. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Roadcast?** - **Ease of Use:** 9.2/10 (Category avg: 9.0/10) - **Customer communication:** 10.0/10 (Category avg: 8.8/10) - **Customer feedback:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Roadcast?** - **Seller:** [Roadcast](https://www.g2.com/sellers/roadcast) - **Year Founded:** 2015 - **HQ Location:** New Delhi, IN - **LinkedIn® Page:** https://www.linkedin.com/company/6643003 (93 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 15. [Routeranger](https://www.g2.com/products/routeranger/reviews) When companies like Amazon, Dominos, UPS, Doordash, etc., deliver goods or services, they keep customers engaged by sending emails and texts with arrival time updates and links to live maps with their order’s location on a map. When done, they send confirmation notices and satisfaction surveys. All this saves time and money and improves customer satisfaction. Routeranger empowers SMBs, even solo operators, to offer this high-tech service. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Routeranger?** - **Seller:** [Routeranger.com](https://www.g2.com/sellers/routeranger-com) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise ### 16. [Rush ‑ Order Tracking & EDD](https://www.g2.com/products/rush-order-tracking-edd/reviews) Order tracking & notifications that grow repeat business. Track order delivery worldwide in minutes. Rush increases repeat sales with a better delivery tracking experience that solves customer anxiety. Automate carrier matching for shipment tracking. Build beautiful "Track My Order" pages, automate SMS & email shipment notifications, send order status updates, and open a new revenue channel with upsells & cross-sells at each step of the delivery journey. Customize order tracking page and add estimated delivery date with 1,300+ carriers. Free Onboarding & Setup, Private Slack, 24/7 Support. Go! Drive repeat traffic & sales with branded "Track Your Order" pages Increase customer lifetime value with SMS & email delivery notifications Boost conversion rates with estimated delivery date & AI prediction on PDP Improve customer loyalty with carrier masking & origin address for dropshipping Integrate with Klaviyo, Yotpo SMSBump, Postscript, Attentive **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Rush ‑ Order Tracking & EDD?** - **Seller:** [Rush App](https://www.g2.com/sellers/rush-app) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 17. [Sherpa](https://www.g2.com/products/sherpa-2021-05-05/reviews) Our all-in-one last mile delivery technology connects you with a national fleet of crowd-sourced drivers at the touch of a button. With 15-7 delivery support, and everything you need to book, manage and track your deliveries in real-time, you can get your products into customers' hands faster than ever before **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Sherpa?** - **Customer communication:** 8.3/10 (Category avg: 8.8/10) - **Customer feedback:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Sherpa?** - **Seller:** [Sherpa](https://www.g2.com/sellers/sherpa) - **Year Founded:** 2005 - **HQ Location:** Bellville, Cape Town, ZA - **Twitter:** @sherpacreatives (23 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sherpa-business-communications/ (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 18. [Shipsi](https://www.g2.com/products/shipsi/reviews) Shipsi is a provider of same-day and instant delivery solutions, enabling retailers to offer rapid shipping options directly from their online and physical stores. By integrating seamlessly with existing e-commerce platforms, Shipsi connects businesses to a vast network of over 7 million drivers across more than 5,000 U.S. cities, ensuring fast and reliable delivery services. Key Features and Functionality: - Seamless Integration: Shipsi integrates effortlessly with major e-commerce platforms like Shopify, allowing businesses to offer same-day delivery without overhauling their existing systems. - Flexible Fulfillment Options: Merchants can provide customers with same-day, next-day, and scheduled delivery choices, enhancing the shopping experience and meeting diverse consumer demands. - Extensive Delivery Network: With a network spanning over 7 million drivers in more than 5,000 cities, Shipsi ensures broad coverage and timely deliveries nationwide. - Real-Time Tracking: Customers receive live tracking updates, offering transparency and peace of mind from order placement to delivery. - Cost Efficiency: Shipsi's technology dynamically bids for the most efficient delivery partner in real-time, helping retailers reduce shipping costs while maintaining service quality. Primary Value and Problem Solved: Shipsi addresses the growing consumer expectation for rapid delivery by providing businesses with the tools to offer same-day and instant shipping options. This capability helps retailers reduce cart abandonment rates, increase conversion rates, and enhance customer satisfaction. By leveraging Shipsi's extensive driver network and seamless integration, businesses can meet the demand for fast delivery without the need to build their own logistics infrastructure, thereby staying competitive in the evolving e-commerce landscape. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Shipsi?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **How long did it take to go live?:** 1.7/10 (Category avg: 1.1/10) **Who Is the Company Behind Shipsi?** - **Seller:** [Shipsi](https://www.g2.com/sellers/shipsi) - **Year Founded:** 2017 - **HQ Location:** Austin, US - **LinkedIn® Page:** https://www.linkedin.com/company/shipsi/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 19. [Skipcart on-demand delivery](https://www.g2.com/products/skipcart-on-demand-delivery/reviews) Skipcart is a on-demand delivery provider that connects businesses to a local network of drivers across the United States. Same day delivery and on-demand delivery can be an option for any business. Hospitality, E-commerce, prescription and retailers across the USA use Skipcart to outsource their deliveries. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Skipcart on-demand delivery?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Skipcart on-demand delivery?** - **Seller:** [Skipcart](https://www.g2.com/sellers/skipcart) - **Year Founded:** 2017 - **HQ Location:** San Antonio, US - **LinkedIn® Page:** https://www.linkedin.com/company/skipcart/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 20. [SmartConsign](https://www.g2.com/products/smartconsign/reviews) Fast. Scalable. Multi-Carrier Management System. SmartConsign is 10X faster than any other platform. The software integrates with all major carriers & sales channels, giving you complete control of all your parcel delivery needs from a single touch-point. The application is easy to use and requires no training. Create an account and add your choice of carriers to get started. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate SmartConsign?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind SmartConsign?** - **Seller:** [SmartConsign](https://www.g2.com/sellers/smartconsign) - **Year Founded:** 2008 - **HQ Location:** Manchester, GB - **LinkedIn® Page:** https://www.linkedin.com/company/10994723/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 21. [Software de Ruteo y Seguimiento de Entregas](https://www.g2.com/products/software-de-ruteo-y-seguimiento-de-entregas/reviews) Somos Persat Latam, un proveedor de software como servicio (SaaS) especializado en la gestión integral de equipos y recursos en campo. Nuestra plataforma, compuesta por un sistema web y una aplicación móvil para dispositivos Android, digitaliza y automatiza procesos críticos en verticales de negocio como logística, servicio técnico, ventas e inspección. A través de módulos clave como la gestión inteligente de rutas, el rastreo satelital (GPS), las órdenes de trabajo digitales y los formularios personalizados, ayudamos a las empresas a eliminar el uso de papel, optimizar la planificación y centralizar la supervisión de sus operaciones móviles. Hoy, damos un paso más al integrar inteligencia artificial en nuestras funcionalidades. Incorporamos agentes de IA que asisten en la toma de decisiones operativas, predicen incidencias y automatizan tareas repetitivas, potenciando la eficiencia y la agilidad de los equipos de campo. Además, presentamos a PIA, nuestro asistente de IA, diseñado para brindar soporte en tiempo real, responder consultas, analizar datos operativos y proponer mejoras basadas en aprendizaje automático. Nuestra propuesta de valor se basa en resultados tangibles y una serie de ventajas competitivas. Las empresas que utilizan nuestra solución han logrado reducir sus tiempos de planificación hasta en un 35% e incrementar sus operaciones diarias en un 20%. Además de ser una herramienta integral para la administración de la fuerza de trabajo en campo, nuestra plataforma se integra fácilmente con sistemas empresariales líderes como Salesforce y SAP a través de una API, potenciando un ecosistema conectado, automatizado e inteligente. ¡Contáctanos para más detalles! Somos Persat IA **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Software de Ruteo y Seguimiento de Entregas?** - **Seller:** [PERSAT](https://www.g2.com/sellers/persat) - **Year Founded:** 2010 - **HQ Location:** Buenos Aires, AR - **LinkedIn® Page:** http://www.linkedin.com/company/persat-logisticagps (55 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 22. [Transvirtual](https://www.g2.com/products/transvirtual/reviews) Transvirtual is a cloud-based logistics software built to simplify and scale your entire operation. From load planning and route optimization to electronic proof of delivery, Transvirtual gives you the tools to run a smarter, faster, and more connected freight and transport management workflows. ✅ Total network visibility across your entire operation ✅ Centralise all client and delivery data in one place ✅ Set delivery routes without switching systems ✅ Track progress in real time ✅ Estimate task completion times with confidence Drivers and agents stay connected through dedicated Android and iOS mobile apps, giving them real-time access to active delivery runs and ensuring smooth coordination from dispatch to doorstep. All in all, Transvirtual reduces manual admin tasks and customer service tickets by 50%/ Experience the Transvirtual difference today! **Average Rating:** 4.6/5.0 **Total Reviews:** 8 **How Do G2 Users Rate Transvirtual?** - **Ease of Use:** 9.7/10 (Category avg: 9.0/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Transvirtual?** - **Seller:** [Rapid Teks](https://www.g2.com/sellers/rapid-teks) - **Year Founded:** 2014 - **HQ Location:** Sydney, AU - **LinkedIn® Page:** https://www.linkedin.com/company/transvirtualtms/ (45 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 63% Mid-Market, 38% Small-Business ### 23. [Wodely](https://www.g2.com/products/wodely/reviews) Wodely is a modern, scalable, and innovative last-mile logistic management software **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Wodely?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **Customer communication:** 8.3/10 (Category avg: 8.8/10) - **Customer feedback:** 8.3/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Wodely?** - **Seller:** [Wodely](https://www.g2.com/sellers/wodely) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 24. [Woop](https://www.g2.com/products/woop-woop/reviews) Woop développe une plateforme Cloud qui orchestre, répartit et assure le suivi de toutes les livraisons du dernier kilomètre, dans le but de réduire leurs coûts, d'améliorer la satisfaction client et de limiter leur impact environnemental. Cette plateforme à trois faces connecte tous les acteurs de l'écosystème de la livraison du dernier kilomètre : marques, transporteurs et clients finaux. Woop aide les distributeurs et les marques B2C ou B2B à maîtriser la complexité de l'omnicanalité et à développer de nouveaux parcours clients (Ship from Store, Ship from Warehouse, Click and Collect, Click and Drive). Notre technologie d’orchestration de flux est basée sur deux moteurs complémentaires, ayant pour objectif de sélectionner la meilleure solution de transport pour chaque livraison. Le moteur d’éligibilité fine s’appuie sur des règles métier pour identifier, parmi les transporteurs activés par l’enseigne, ceux qui peuvent répondre aux contraintes et à la promesse de livraison. Ces règles sont basées sur la zone de couverture, le poids, le volume, le type de produit, le délai de livraison et les services attendus. Si plusieurs transporteurs sont éligibles, le second moteur est utilisé pour sélectionner le meilleur d’entre eux, en fonction de critères de coût, de qualité de service et d’impact environnemental. Le coût est défini en interrogeant directement et à la volée les transporteurs éligibles. La qualité de service de chaque transporteur est calculée sur la base des évaluations de satisfaction client (NPS) de ses précédentes livraisons. L’impact environnemental est évalué en fonction du type de véhicule utilisé. L’ordre de transport est automatiquement transmis au transporteur sélectionné. L’étiquette de transport et les documents de livraison peuvent être récupérés directement depuis la plateforme. Notre solution de planification, d'optimisation et de suivi de tournées, Mapo, équipe les flottes des transporteurs Last Mile ou les opérateurs de tournées pour générer des économies, améliorer les conditions de travail et offrir une visibilité en temps réel. Woop propose également à ses clients un accompagnement sur un large périmètre : conseil pour la mise en place de nouveaux parcours clients, aide dans le choix des transporteurs pouvant répondre aux enjeux spécifiques de chaque client, accompagnement technique… **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Woop?** - **Ease of Use:** 8.3/10 (Category avg: 9.0/10) - **Customer communication:** 8.3/10 (Category avg: 8.8/10) - **Customer feedback:** 8.3/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Woop?** - **Seller:** [Woop](https://www.g2.com/sellers/woop) - **Year Founded:** 2018 - **HQ Location:** Lille, FR - **LinkedIn® Page:** https://www.linkedin.com/company/melting-point-fr (141 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 25. [Zippykind Delivery Software](https://www.g2.com/products/zippykind-delivery-software/reviews) Delivery Software for your local delivery business. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Zippykind Delivery Software?** - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Zippykind Delivery Software?** - **Seller:** [Zippykind](https://www.g2.com/sellers/zippykind) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ## What Is Last Mile Delivery Software? [Supply Chain & Logistics Software](https://www.g2.com/categories/supply-chain-logistics) ## What Software Categories Are Similar to Last Mile Delivery Software? - [Fleet Management Software](https://www.g2.com/categories/fleet-management) - [Route Planning Software](https://www.g2.com/categories/route-planning-software) - [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking) --- ## How Do You Choose the Right Last Mile Delivery Software? ### What You Should Know About Last Mile Delivery Software ### What is Last Mile Delivery Software? Last mile delivery software allows businesses to manage deliveries in the last leg of supply chain operations—delivering packages from distribution centers to customers’ doorsteps. This phase of the delivery process is generally the longest and most difficult to manage since it usually involves multiple stops along the way. While the final stage of delivery may be challenging for businesses to navigate, it hasn’t stopped customers from demanding quick and seamless service. Nowadays, consumers expect options like free two-day or, in some cases, same-day delivery. To stay competitive, retailers must find ways to make deliveries more efficient. This is where last mile delivery platforms come into play. Last mile delivery software provides businesses with all the tools necessary to complete deliveries while minimizing costs. This tool includes route planning to optimize couriers’ routes and automatic dispatching for reduced service time and labor costs. It also offers functionalities such as package tracking and selecting ideal delivery times to prioritize customer needs and offer them insight into the location of their packages. It is more important than ever for businesses to provide real-time visibility into operations due to social media becoming an outlet for customers to air grievances, which can harm a company’s reputation and turn away new customers looking for peer recommendations. Finally, last mile logistics tools can allow for contactless delivery, where proof of delivery is sent to customers through a photo of the product after it is dropped off. ### What are the Common Features of Last Mile Delivery Software? All features that come prepackaged in a last mile delivery system aim to decrease costs, optimize labor, and shorten delivery times. The higher customer expectations are, the more efficient a retailer needs to be in completing deliveries. The below features of last mile logistics tools help accomplish this. **Route planning:** This feature eliminates the time-consuming process of manually planning travel and instead uses machine learning to find efficient routes that minimize gas usage, distance traveled, and estimated time of arrival  (ETA) for deliveries. This helps to reduce labor and fuel expenditures. **Automatic dispatching:** Last mile delivery software allows new orders to be instantly added to the ideal driver’s queue based on the route their other packages will be traveling. This feature ensures efficient distribution of labor and shorter wait times for customers to receive their orders. **Smart tracking and delivery windows:** These features track customers’  packages and allow them to select an ideal time for the item to arrive. Real-time visibility into delivery is vital for logistics companies because unsatisfied customers sometimes write scathing reviews on social media, which can repel prospective customers looking for peer recommendations. Delivery windows also give more power to the customer. **Proof of delivery:** Last mile logistics tools facilitate contactless delivery that confirms proof of drop off with a photo. This feature protects companies against unfounded customer complaints while conveniently notifying recipients of their package’s arrival. **Performance metrics:** The ability to track metrics such as on-time delivery, service rates, and distance traveled are central to this software. One can also segment the data based on the time of the week, individual drivers, or teams to assess performance based on different dimensions. **Customer feedback:** Customer reviews allow businesses to assess driver performance and gauge consumer satisfaction. Last mile delivery software allows customers to rate their service on an e-commerce platform. This functionality helps retailers improve operations and provide constructive feedback to workers. **Mobile and external integration:** Drivers can manage their deliveries via mobile integrations while on the road. In addition, customers are able to track their deliveries and leave feedback in mobile apps. Some last mile delivery software may even integrate with transportation management systems or ERP tools. ### What are the Benefits of Last Mile Delivery Software? **Faster delivery time:** Route planning and automatic dispatch allow couriers to quickly add a package to their route while optimizing their travel to speed up ETAs. When a parcel is delivered quicker, this means happier customers, brand loyalty, and a strong corporate reputation.  **Better customer experience:** Tangential to delivery times is improved customer satisfaction. When packages arrive quickly and when promised, customers feel satisfied and are more likely to convert to repeat purchasers. In addition, allowing customers to select package arrival windows gives them power and control over a process that can be frustrating without proper visibility. Centering the customer in the last mile delivery process means better customer service.  **Improved delivery operations and lower costs:** Machine learning, automation, and fleet analytics used in last mile delivery software also smooth out operations by queuing up orders, dispatching workers, and reducing fuel usage through route optimization. Because more efficient and less expensive operations are the ultimate goal of any strategic supply chain, last mile logistics platforms are vital for any business that uses e-commerce and ships goods to consumers’ houses. ### Who Uses Last Mile Delivery Software? Last mile delivery solutions are generally used by any company that sells and delivers products to a customer’s doorstep. Since many brick-and-mortar stores have online shopping platforms, this software can be used by virtually any business that sells a physical product or delivers food and beverages. **Food and beverage delivery businesses** : An increasing number of grocery stores and restaurants are offering on-demand delivery of food and beverages. For food that qualifies as perishable goods, they must be delivered as quickly as possible. Last mile delivery software helps make food deliveries more efficient through automatic group dispatching. This allows businesses to quickly group deliveries together by location, so drivers are able to cover multiple deliveries in one location. In addition, last mile logistics software keeps customers informed about when their order is arriving by providing a tracking feature as well as notifications of any delays or food adjustments. **E-commerce businesses** : Retailers that sell goods online can take advantage of all of the features that last mile delivery software has to offer. Nowadays, e-commerce businesses are expected to deliver goods promptly to prevent customers from moving to competitors that have fast delivery times. This software helps businesses by offering features for faster route planning, fleet management, and prioritized schedules for deliveries that need to be delivered quickly. From the customer side, they appreciate features such as live driver tracking, ETAs on package arrival, and driver communication options.  **Pharmaceuticals:** Companies that ship pharmaceuticals to customer doorsteps must have highly efficient supply chains that comply with legal regulations surrounding the transportation of controlled substances and protected patient information. Last mile delivery tools help consumers plan for when their medications arrive so as to prevent theft, and the software also provides vendors visibility into the final leg of transporting sensitive goods. #### Software Related to Last Mile Delivery Software Related solutions that can be used together with last mile delivery software include: [Fleet tracking software](https://www.g2.com/categories/fleet-tracking) **:** This software uses GPS technology to monitor activity, vehicles, and drivers while en route. Fleet track systems collect real-time data on driver performance and update ETAs for packages, much like last mile delivery tools. A key difference is this tool enables in-app communication between drivers and managers, whereas last mile tracking solutions include customers in the interaction with drivers. Fleet tracking is also mainly suited to assess driver performance and analyze operation costs. [Fleet management software](https://www.g2.com/categories/fleet-management) **:** Route planning, dispatching, cost analysis, and vehicle or driver tracking are core features of fleet management tools, which makes them similar to last mile logistics systems. However, fleet management isn’t limited to the last mile of parcel delivery and can be used more generally for the transportation of goods in company vehicles. ### Challenges with Last Mile Delivery Software Automation in the supply chain helps a business's bottom line, but that does not mean integrating software into operations is a pain-free process. Change management is sometimes necessary to ensure culture shifts toward industrialization, and getting company-wide buy-in to a tool is crucial to achieving ROI. Last mile delivery software has the following challenges. **Shifting cultures toward automation:** The supply chain is one of the industries most notorious for resisting progress. Despite the enormous benefit supply chains gain from automation, innovation usually happens through select forward-thinking companies or operations becoming so inefficient that there is no other option. With many companies falling into the latter category, integrating last mile logistics systems requires growing pains and change management. **Requires total buy-in and training:** An extension of culture shifts toward innovation is the need for cross-company buy-in to ensure a business can attain ROI with its new last mile delivery software. Multiple stakeholders use this software, such as couriers and warehouse managers, so there must be ample training to ensure the product is used correctly to increase efficiency, cut costs, shorten ETAs, and make customers happy. Without swift and total acceptance of the product and willingness to master using it, a company may not receive the full benefits of software that manages the last mile logistics process. **Insufficient customer engagement:** Not all last mile delivery tools are created equal when it comes to engaging customers. Although certain platforms have fully built-out chat, survey, and customer notification features, not all do. Thus, it’s crucial to invest in software that has robust customer service features to ensure a business gets the maximum ROI for automating the final leg of the logistics process. ### How to Buy Last Mile Delivery Software #### Requirements Gathering (RFI/RFP) for Last Mile Delivery Software The first step of the purchasing process is aligning with internal teams on the most important components they need from the last mile delivery system. Once the key requirements are identified, long and shortlists are created to select the best software for one’s company. #### Compare Last Mile Delivery Software Products **Create a long list** User experience and user-friendliness are important criteria to consider when forming a long list. Also, not all delivery management tools have robust customer engagement features, so note which products have built-out surveys, feedback systems, and live chatting with customers. Perhaps the most crucial thing to look for with a long list is the ease of integration with one’s existing tech stack.  **Create a short list** A shortlist can be created based on more unique criteria, such as the industry for which a product is designed. For example, some software is specifically designed for pharmaceutical delivery that takes into account additional regulatory requirements surrounding patient privacy and the distribution of controlled substances.  **Conduct demos** The next step is to have last mile delivery software vendors demonstrate the products on the shortlist to buyers. Buyers must have questions ready to check that the product meets core business requirements.  #### Selection of Last Mile Delivery Software **Choose a selection team** The selection team should include C-suite leadership from management, finance, logistics, and IT. CEOs offer direction to ensure the product makes sense with the company’s vision, CFOs can speak to the financial feasibility of the software’s implementation, logistics leaders can ask pointed questions about the tool’s functioning in day-to-day operations, and IT ensures it neatly fits with existing tech stacks. **Negotiation** Buyers must make sure to get an array of quotes that delineate how much the contract will cost and for how long it lasts. It is important to know that a vendor will bring its best salespeople to get the largest possible quote for their company, so buyers must be prepared to walk away if the contract does not meet your expectations. **Final decision** Logistics executives should be the final decision makers since they understand the nuances of last mile delivery and know in detail the unmet needs surrounding supply chain management. However, IT leaders must act as a check during the process to verify that the software can integrate into existing tech stacks.