User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Yext is a platform that allows businesses to manage and publish accurate location information across multiple directories, track customer feedback, and update business information in one place.
- Users like that Yext is user-friendly, highly customizable, offers excellent collaboration tools, reliable performance, and outstanding customer support, and they appreciate the ability to make widespread changes to multiple locations with one simple upload.
- Users reported that the platform can be a bit difficult to learn, the analytics portion can be confusing to set up, the cost can be high for small businesses, and there is a lack of full control over how their business appears on certain platforms like Google and Yelp.
