# Best Identity Threat Detection and Response (ITDR) Software for Medium-Sized Businesses *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Products classified in the overall Identity Threat Detection and Response (ITDR) category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Identity Threat Detection and Response (ITDR) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Identity Threat Detection and Response (ITDR) category. In addition to qualifying for inclusion in the Identity Threat Detection and Response (ITDR) Software category, to qualify for inclusion in the Medium-Sized Business Identity Threat Detection and Response (ITDR) Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. --- ## What Are the Most Common Questions About Identity Threat Detection and Response (ITDR) Software? *AI-generated · Last updated: May 26, 2026* ### What highest rated Identity Threat Detection And Response Itdr software solutions for business improvement and organizational success globally for enterprise teams with? Based on G2 reviews, Huntress Managed ITDR is the clearest recent standout for this category because verified users most consistently describe fast deployment, strong multi-tenant visibility, low alert noise, rapid SOC-backed response, and automatic account containment. According to verified users, it helps MSPs and security teams detect suspicious logins, compromised accounts, risky locations, and session-related threats without requiring constant manual review. G2 reviewers mention practical benefits such as easier onboarding, guided remediation, and better coverage for Microsoft 365 and Entra-focused identity monitoring. Reviewers also note some tradeoffs, including pricing minimums, limited customization in some workflows, and gaps around certain detections or reporting exports for specific use cases. ### What critical evaluation criteria when assessing and selecting identity threat detection solution providers? Based on G2 reviews, buyers evaluating identity threat detection providers should focus on deployment speed, alert quality, investigation context, remediation automation, usability, integrations, and support responsiveness. According to verified users, the most valued platforms help teams see suspicious sign-ins, compromised accounts, risky locations, and unusual behavior in one place without creating overwhelming noise. G2 reviewers mention that strong products also provide clear next steps, step-by-step remediation guidance, and managed review from human analysts or SOC teams. Reviewers repeatedly call out the importance of easy Microsoft 365 or Entra integration, multi-tenant visibility for service providers, and reliable support. Common concerns include alert tuning effort, reporting limitations, higher pricing, and interface complexity for newer teams. ### What understanding the key implementation challenges for identity threat detection solutions in enterprise environments? Based on G2 reviews, the most common implementation challenges in enterprise identity threat detection include setup complexity, policy tuning, reporting gaps, and balancing visibility with manageable alert volume. According to verified users, even products praised for easy onboarding can require extra planning when teams need granular exceptions, advanced workflows, or broader integrations across Microsoft 365, Entra ID, endpoint, PSA, or SIEM tools. G2 reviewers mention that new users may struggle with interface complexity, unclear navigation, or learning how detections map to real incidents. Some reviewers also note challenges around missed failed-login visibility, limitations in customization, licensing constraints, or needing experienced staff to get full value from the platform. These themes suggest rollout success depends heavily on operational readiness and tuning. ### What evaluating vendor support quality and reliability standards in the identity threat detection market? Based on G2 reviews, strong vendor support in the identity threat detection market is defined by fast response times, clear remediation guidance, and dependable help during real incidents. According to verified users, the most appreciated support experiences include knowledgeable teams that investigate threats quickly, provide actionable next steps, and stay engaged until remediation is complete. G2 reviewers mention that Huntress Managed ITDR is often praised for responsive SOC assistance, near real-time collaboration, and clear incident instructions that help technicians resolve issues faster. Reviewers also value products where support improves onboarding and reduces the burden on smaller security teams. At the same time, some users across the category mention areas for improvement such as limited customization help, awkward escalation workflows, or documentation that could be easier to navigate. ### What calculating total cost of ownership and financial impact of identity threat detection implementations software? Based on G2 reviews, total cost of ownership for identity threat detection software goes beyond licensing and should include setup effort, tuning time, staffing needs, integration work, and the operational impact of alert handling. According to verified users, products that reduce manual log review, automate containment, and provide managed investigation can lower day-to-day workload and improve response efficiency. G2 reviewers mention that buyers also need to weigh pricing minimums, per-user licensing, premium feature packaging, and whether additional tools are still needed for reporting, posture management, or broader coverage. Several reviewers describe value in terms of replacing fragmented tools, reducing help desk burden, and avoiding missed compromises. Others note that higher costs can still be acceptable when deployment is easy and remediation is faster. ### What most trusted identity threat detection by security operations manager based on user reviews? Based on G2 reviews, security-focused users most often trust Huntress Managed ITDR for practical identity threat detection because reviewers repeatedly emphasize human-backed monitoring, quick incident response, clear remediation steps, and low-noise alerting. According to verified users, it is especially valued for monitoring Microsoft 365 and Entra environments, surfacing suspicious logins, locking compromised accounts, and helping smaller teams maintain around-the-clock coverage. G2 reviewers mention that this trust comes from consistent operational outcomes such as faster containment, easier multi-tenant oversight, and alerts that are reviewed before escalation. Reviewers also say the product helps fill skill gaps for MSPs and lean security teams. Some users still note areas to watch, including pricing structure, UI refinement, and limited granularity in certain settings. **Here are some of the top-rated products on G2:** - [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr) – praised for human-backed alert review, fast account lockouts, and clear remediation for Microsoft 365 identity incidents ### What security and compliance requirements for enterprise identity threat detection deployments and operations software? Based on G2 reviews, enterprise buyers typically expect identity threat detection software to support strong access controls, suspicious login monitoring, account compromise detection, policy enforcement, and clear audit visibility. According to verified users, operational requirements often include visibility into sign-ins across Microsoft 365 or Entra environments, automated session revocation or account lockout, reporting for stakeholder review, and centralized monitoring that reduces manual checks. G2 reviewers mention compliance-related value in features that help document incidents, review risky activity, and enforce location or VPN restrictions. Reviewers also describe the need for integrations with broader security stacks and governance processes so identity events can be investigated alongside other signals. Common gaps noted in reviews include export limitations, incomplete visibility for some event types, and licensing dependencies. ### What critical best practices and proven strategies for successfully deploying identity threat detection software? Based on G2 reviews, successful identity threat detection deployments usually start with straightforward tenant integration, careful policy tuning, and a clear remediation workflow for technicians or analysts. According to verified users, teams get the best results when they connect core identity sources early, review historical activity during onboarding, and refine location, VPN, and exception settings before relying on alerts at scale. G2 reviewers mention that platforms with guided incident steps, automatic containment, and multi-tenant dashboards make rollout easier for lean teams and MSPs. Reviewers also stress the value of documenting who responds to alerts, how escalations are handled, and which users need special access exceptions. A recurring lesson in reviews is that low-noise deployments require tuning and process discipline, not just turning the product on. ### What comparing and evaluating identity threat detection platforms based on core features and integration capabilities? Based on G2 reviews, core features buyers compare most often are suspicious login detection, account compromise response, automated lockout or session revocation, investigation context, reporting, and dashboard usability. According to verified users, integration strength is just as important, especially for Microsoft 365, Entra ID, endpoint tools, SIEM platforms, PSA workflows, and multi-tenant management. G2 reviewers mention that Huntress Managed ITDR stands out for simple onboarding, managed investigation, and guided remediation, while Microsoft Defender for Identity is valued for integration with the broader Microsoft security ecosystem. Reviewers also point to SaaS Alerts for cloud activity visibility and automation, though some note tuning and interface challenges. Across products, buyers should compare signal quality, workflow fit, and how much manual effort is required after deployment. ### What reasons why companies choose to invest in identity threat detection solutions for operational improvement? Based on G2 reviews, companies invest in identity threat detection solutions to improve visibility, reduce manual monitoring, and respond faster when accounts show suspicious behavior. According to verified users, these tools help teams catch compromised accounts, risky logins, suspicious locations, and session-related threats before they create larger operational problems. G2 reviewers mention that identity tools also improve day-to-day efficiency by centralizing monitoring, automating lockouts or remediation steps, and giving technicians clearer incident context. Many reviewers describe peace of mind as a major benefit, especially for MSPs and smaller teams that need around-the-clock coverage without expanding headcount. Others say the investment helps reduce tool sprawl, strengthen customer confidence, and close security gaps that traditional endpoint or antivirus products do not fully address. ## G2 Grid® for Identity Threat Detection and Response (ITDR) Software ![G2 Grid® for Identity Threat Detection and Response (ITDR) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/identity-threat-detection-and-response-itdr/grids.png?focus%5B%5D=68606&focus%5B%5D=633&focus%5B%5D=1324237&focus%5B%5D=146842&focus%5B%5D=1195973&focus%5B%5D=165598) Highlighted products: CrowdStrike Falcon Endpoint Protection Platform, Okta, Huntress Managed ITDR, Microsoft Defender for Identity, Microsoft Entra Identity Protection, and Heimdal. Underlying data: [Grid® JSON](https://www.g2.com/categories/identity-threat-detection-and-response-itdr/grids.json?focus%5B%5D=crowdstrike-falcon-endpoint-protection-platform&focus%5B%5D=okta&focus%5B%5D=huntress-managed-itdr&focus%5B%5D=microsoft-defender-for-identity&focus%5B%5D=microsoft-entra-identity-protection&focus%5B%5D=heimdal&segment=mid-market) ## How Many Identity Threat Detection and Response (ITDR) Software Products Does G2 Track? **Total Products under this Category:** 67 ### Category Stats (Jul 2026) - **Average Rating**: 4.55/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Guardz (+0.15%) - Among all products in this category, Guardz recorded the largest rating increase compared to last month *Last updated: July 19, 2026* ## How Does G2 Rank Identity Threat Detection and Response (ITDR) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 3,300+ Authentic Reviews - 67+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Guardz Guardz is a unified cybersecurity platform specifically designed for Managed Service Providers (MSPs). This innovative solution consolidates essential security controls, identity threat detection and response (ITDR), endpoint protection (EDR), email security, user awareness training and phishing simulations, and Managed Detection and Response (MDR) into a single AI-native framework. The platform aims to enhance operational efficiency by streamlining security processes and providing a comprehensive approach to cybersecurity. Targeting MSPs, Guardz addresses the unique challenges these providers face in managing multiple security tools that often operate in silos. By adopting an identity-centric approach, Guardz connects various security vectors, effectively reducing the gaps that can leave organizations vulnerable. This layered and holistic view enables MSPs to respond to user risks in real time, ensuring that security measures are not only reactive but also proactive in safeguarding client environments. Key features of Guardz include its 24/7 AI and human-led Managed Detection and Response (MDR) services. The platform employs agentic AI to triage threats at machine speed, allowing for rapid identification and prioritization of potential security incidents. This automated triage process is complemented by expert analysts who validate findings, mitigate risks, and guide response actions. As a result, MSPs can offer scalable protection to their clients without the need to expand their workforce, making it a cost-effective solution for growing cybersecurity demands. Guardz stands out in the cybersecurity landscape by providing a unified platform that integrates various security functions into one cohesive system. This integration not only simplifies the management of security tools but also enhances the overall effectiveness of security measures. By leveraging AI-driven insights and human expertise, Guardz empowers MSPs to deliver robust cybersecurity solutions that adapt to the evolving threat landscape, ensuring their clients remain protected against emerging risks. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1003176&secure%5Bchosen_at%5D=2026-07-19T12%3A09%3A42Z&secure%5Bdisplayable_resource_id%5D=1003176&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1003176&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1231537&secure%5Bresource_id%5D=1003176&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fidentity-threat-detection-and-response-itdr%2Fmid-market&secure%5Btoken%5D=75208c73628175f35f23d175157ef63adfd93a3175687ee0959d0e981d521d9b&secure%5Burl%5D=https%3A%2F%2Fguardz.com%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dvisitwebsite&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Identity Threat Detection and Response (ITDR) Software Products in 2026? ### 1. [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC **Average Rating:** 4.6/5.0 **Total Reviews:** 417 **How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?** - **Quality of Support:** 8.9/10 (Category avg: 9.1/10) - **Ease of Use:** 9.0/10 (Category avg: 9.1/10) **Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?** - **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike) - **Company Website:** https://www.crowdstrike.com - **Year Founded:** 2011 - **HQ Location:** Sunnyvale, CA - **Twitter:** @CrowdStrike (110,809 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2497653/ (11,343 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Security Analyst, Cyber Security Analyst - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 43% Enterprise, 43% Mid-Market #### What Are CrowdStrike Falcon Endpoint Protection Platform's Pros and Cons? **Pros:** - Features (113 reviews) - Threat Detection (103 reviews) - Ease of Use (98 reviews) - Security (97 reviews) - Detection (90 reviews) **Cons:** - Expensive (54 reviews) - Complexity (39 reviews) - Learning Curve (35 reviews) - Limited Features (31 reviews) - Pricing Issues (29 reviews) ### What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, enhancing operational efficiency and security. - Users value the **effective threat detection** of CrowdStrike Falcon, ensuring robust security without compromising system performance. - Users appreciate the **ease of use** of CrowdStrike Falcon, benefiting from a lightweight and efficient security solution. - Users appreciate the **advanced real-time threat protection** of CrowdStrike Falcon, enhancing security with minimal system impact. - Users appreciate the **strong threat detection** of CrowdStrike Falcon, effectively catching both known and unknown threats seamlessly. **Cons:** - Users find the **cost of CrowdStrike Falcon** to be high, especially for smaller teams needing advanced features. - Users face **initial complexity and a steep learning curve** with CrowdStrike Falcon, making it challenging for non-technical personnel. - Users find the **initial learning curve** of CrowdStrike challenging, especially transitioning from other systems like Splunk. - Users find the **high cost and limited features** frustrating, particularly for smaller teams needing advanced capabilities. - Users express concern over **pricing issues** , especially for smaller organizations needing advanced features with additional licensing costs. #### What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform? **"[Lightweight Deployment, Powerful Incident Response Visibility](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)"** **Rating:** 5.0/5.0 stars *— Anup A.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621) --- **"[Crowdstrike Falcon: Proactive Security, Steep Learning Curve](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)"** **Rating:** 5.0/5.0 stars *— Ansh B.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852) --- #### What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform? - [How does Falcon prevent work?](https://www.g2.com/discussions/how-does-falcon-prevent-work) - 1 comment - [Does CrowdStrike offer MFA?](https://www.g2.com/discussions/does-crowdstrike-offer-mfa) - 1 comment - [What is OverWatch in CrowdStrike?](https://www.g2.com/discussions/what-is-overwatch-in-crowdstrike) - 1 comment - [How much does CrowdStrike Falcon X cost?](https://www.g2.com/discussions/how-much-does-crowdstrike-falcon-x-cost) - [What is MDR detection?](https://www.g2.com/discussions/what-is-mdr-detection) ### 2. [Okta](https://www.g2.com/products/okta/reviews) Okta, Inc. is The World’s Identity Company™. We secure AI, machine, and human identity so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and developers to protect their AI agents, users, employees, and partners while driving security, efficiencies, and innovation. Learn why the world’s leading brands trust Okta for authentication, authorization, and more at okta.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,298 **How Do G2 Users Rate Okta?** - **Quality of Support:** 8.9/10 (Category avg: 9.1/10) - **Ease of Use:** 9.3/10 (Category avg: 9.1/10) **Who Is the Company Behind Okta?** - **Seller:** [Okta](https://www.g2.com/sellers/okta) - **Company Website:** https://okta.com - **Year Founded:** 2009 - **HQ Location:** San Francisco, California - **Twitter:** @okta (42,953 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/926041/ (7,513 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 51% Mid-Market, 38% Enterprise #### What Are Okta's Pros and Cons? **Pros:** - Ease of Use (207 reviews) - Security (158 reviews) - Authentication Security (153 reviews) - Single Sign-On (143 reviews) - Easy Access (140 reviews) **Cons:** - Authentication Issues (77 reviews) - Login Issues (64 reviews) - Expensive (46 reviews) - Complex Setup (44 reviews) - Frequent Authentication (39 reviews) ### What Do G2 Reviewers Say About Okta? *AI-generated summary from verified user reviews* **Pros:** - Users find Okta's **ease of use** remarkable, streamlining access and enhancing security across multiple sites. - Users value the **flexible dual factor authentication** of Okta, enhancing security while simplifying access across multiple platforms. - Users value Okta's **single sign-on security** that simplifies access, enhances security, and boosts overall productivity. - Users benefit from **streamlined access** with Okta's Single Sign-On, simplifying login processes and enhancing security effortlessly. - Users love Okta for its **easy access** , streamlining login processes and enhancing productivity with a single sign-on feature. **Cons:** - Users report **authentication issues** with Okta, leading to frustrating delays and access problems across multiple applications. - Users find the **login issues** with Okta frustrating, as it can be slow and tedious, impacting accessibility. - Users find Okta's pricing to be **high and lacking transparency** , making it challenging for smaller organizations to manage costs. - Users find the **setup process complex** , especially when managing policies and troubleshooting access issues. - Users find the **frequent authentication prompts** disruptive, especially when logged in on the same device. #### What Are Recent G2 Reviews of Okta? **"[Seamless, Secure Access: Everything Centralized in the Okta Dashboard](https://www.g2.com/survey_responses/okta-review-13101882)"** **Rating:** 5.0/5.0 stars *— Sandesh P.* [Read full review](https://www.g2.com/survey_responses/okta-review-13101882) --- **"[Okta Makes IAM and SSO Seamless with Strong, Easy-to-Deploy MFA](https://www.g2.com/survey_responses/okta-review-13109287)"** **Rating:** 4.0/5.0 stars *— Maulik V.* [Read full review](https://www.g2.com/survey_responses/okta-review-13109287) --- #### What Are G2 Users Discussing About Okta? - [What database does Just Eat use?](https://www.g2.com/discussions/what-database-does-just-eat-use) - 1 comment - [How good is Okta?](https://www.g2.com/discussions/how-good-is-okta) - 2 comments - [What are the 4 A's of cloud identity?](https://www.g2.com/discussions/what-are-the-4-a-s-of-cloud-identity) - [How do I enable MFA in Okta?](https://www.g2.com/discussions/how-do-i-enable-mfa-in-okta) - [Why do companies use Okta?](https://www.g2.com/discussions/why-do-companies-use-okta) - 1 comment ### 3. [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) Hackers aren’t wasting time breaking into your networks the hard way—they’re using infostealers to grab credentials, session cookies, and access tokens in seconds. Huntress Managed ITDR is designed for this always-evolving threat landscape. With a 3-minute mean time to respond (MTTR) and a low false positive rate, Huntress stops real threats before they wreck your business. Built to support organizations of ALL sizes, Huntress Managed ITDR closes blind spots across your workflows and shuts down avenues attackers rely on. Our enterprise-grade solution gives you continuous monitoring for identity-based threats, rapid detection of unauthorized access, location-based and VPN/tunnel/proxy anomalies, and fast response to suspicious activities like rogue applications, shadow workflows, and business email compromise (BEC) scams. By focusing on protecting user credentials and session tokens, Huntress keeps your organization's digital identities safe, even as attackers develop sneakier tactics. **Average Rating:** 4.8/5.0 **Total Reviews:** 110 **How Do G2 Users Rate Huntress Managed ITDR?** - **Quality of Support:** 9.7/10 (Category avg: 9.1/10) - **Ease of Use:** 9.5/10 (Category avg: 9.1/10) **Who Is the Company Behind Huntress Managed ITDR?** - **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs) - **Company Website:** https://huntress.com - **Year Founded:** 2015 - **HQ Location:** Ellicott City, US - **Twitter:** @HuntressLabs (40,338 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10172550/ (916 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 76% Small-Business, 19% Mid-Market #### What Are Huntress Managed ITDR's Pros and Cons? **Pros:** - Continuous Monitoring (17 reviews) - Easy Integrations (11 reviews) - Reliability (10 reviews) - Threat Detection (9 reviews) - Customer Support (8 reviews) **Cons:** - Inadequate Detection (3 reviews) - Limited Control (3 reviews) - Expensive (2 reviews) - False Positives (2 reviews) - Inefficient Alert System (2 reviews) ### What Do G2 Reviewers Say About Huntress Managed ITDR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **continuous monitoring** of Huntress Managed ITDR, enabling quick detection of threats and enhancing security efficiently. - Users value the **easy integrations** of Huntress Managed ITDR, enhancing efficiency and streamlining security management seamlessly. - Users value the **reliability** of Huntress Managed ITDR, ensuring continuous protection and quick detection of threats. - Users value Huntress Managed ITDR for its **clear visibility and actionable alerts** , enhancing security without adding team workload. - Users commend the **rapid and responsive customer support** of Huntress, enhancing their overall experience significantly. **Cons:** - Users find the **inadequate detection** of failed login attempts limits proactive incident response and increases investigation time. - Users express a desire for more **limited control** over settings and configurations in the management console. - Users feel the pricing is **a little high for every user** , which may limit accessibility despite the product's quality. - Users notice some **false positives** , especially with VPNs or incorrect location detections, but prioritize safety overall. - Users report an **inefficient alert system** that fails to detect failed login attempts and lacks detailed event information. #### What Are Recent G2 Reviews of Huntress Managed ITDR? **"[Top-Tier Threat Detection and Easy Setup](https://www.g2.com/survey_responses/huntress-managed-itdr-review-12986336)"** **Rating:** 5.0/5.0 stars *— Nick A.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-12986336) --- **"[Reassuring Identity Monitoring with Excellent Support and Reporting](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)"** **Rating:** 5.0/5.0 stars *— Lisa V.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856) --- ### 4. [Microsoft Defender for Identity](https://www.g2.com/products/microsoft-defender-for-identity/reviews) Microsoft Defender for Identity enables you to integrate Microsoft Defender for Identity with Defender for Endpoint, for an even more complete threat protection solution. While Defender for Identity monitors the traffic on your domain controllers, Defender for Endpoint monitors your endpoints, together providing a single interface from which you can protect your environment. **Average Rating:** 4.3/5.0 **Total Reviews:** 92 **How Do G2 Users Rate Microsoft Defender for Identity?** - **Quality of Support:** 7.9/10 (Category avg: 9.1/10) - **Ease of Use:** 8.1/10 (Category avg: 9.1/10) **Who Is the Company Behind Microsoft Defender for Identity?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 39% Enterprise, 32% Small-Business #### What Are Recent G2 Reviews of Microsoft Defender for Identity? **"[Effective Identity Security](https://www.g2.com/survey_responses/microsoft-defender-for-identity-review-12702851)"** **Rating:** 5.0/5.0 stars *— Rawad A.* [Read full review](https://www.g2.com/survey_responses/microsoft-defender-for-identity-review-12702851) --- **"[Powerful Security with Seamless Integration](https://www.g2.com/survey_responses/microsoft-defender-for-identity-review-8093624)"** **Rating:** 4.5/5.0 stars *— Devender K.* [Read full review](https://www.g2.com/survey_responses/microsoft-defender-for-identity-review-8093624) --- ### 5. [Microsoft Entra Identity Protection](https://www.g2.com/products/microsoft-entra-identity-protection/reviews) Identity Protection is a tool that allows organizations to accomplish three key tasks: Automate the detection and remediation of identity-based risks. Investigate risks using data in the portal. Export risk detection data to your SIEM. **Average Rating:** 4.5/5.0 **Total Reviews:** 41 **How Do G2 Users Rate Microsoft Entra Identity Protection?** - **Quality of Support:** 9.0/10 (Category avg: 9.1/10) - **Ease of Use:** 9.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Microsoft Entra Identity Protection?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Enterprise, 27% Mid-Market #### What Are Recent G2 Reviews of Microsoft Entra Identity Protection? **"[Balancing Security and Complexity](https://www.g2.com/survey_responses/microsoft-entra-identity-protection-review-7230531)"** **Rating:** 5.0/5.0 stars *— suaib n.* [Read full review](https://www.g2.com/survey_responses/microsoft-entra-identity-protection-review-7230531) --- **"[Review of Microsoft Entra Identity Protection](https://www.g2.com/survey_responses/microsoft-entra-identity-protection-review-8527430)"** **Rating:** 4.0/5.0 stars *— Paarth S.* [Read full review](https://www.g2.com/survey_responses/microsoft-entra-identity-protection-review-8527430) --- ### 6. [Heimdal](https://www.g2.com/products/heimdal/reviews) Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership. **Average Rating:** 4.4/5.0 **Total Reviews:** 73 **How Do G2 Users Rate Heimdal?** - **Quality of Support:** 9.5/10 (Category avg: 9.1/10) - **Ease of Use:** 8.6/10 (Category avg: 9.1/10) **Who Is the Company Behind Heimdal?** - **Seller:** [Heimdal®](https://www.g2.com/sellers/heimdal) - **Company Website:** https://heimdalsecurity.com/ - **Year Founded:** 2014 - **HQ Location:** Copenhagen, Denmark - **Twitter:** @HeimdalSecurity (5,086 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/heimdal-security/ (277 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer & Network Security, Construction - **Company Size:** 59% Mid-Market, 27% Small-Business #### What Are Heimdal's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Customer Support (5 reviews) - Product Quality (3 reviews) - Reliability (3 reviews) - Reliable (3 reviews) **Cons:** - Access Issues (2 reviews) - Complex Interface (2 reviews) - Limited Customization (2 reviews) - Not User-Friendly (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About Heimdal? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **simple and straightforward user interface** of Heimdal, making it accessible for entry-level personnel. - Users commend Heimdal's **exceptional customer support** , noting prompt responses and professional assistance that often exceeds expectations. - Users value the **robust security** of Heimdal, noting its reliability and user-friendly interface for effective defense. - Users praise Heimdal for its **reliable security solutions** , delivering consistent performance and dependable support for their needs. - Users value Heimdal for its **reliable security solutions** and responsive 24/7 support, enhancing user confidence. **Cons:** - Users face significant **access issues** with Heimdal's admin portal, finding navigation complex and essential resources hard to locate. - Users find the **complex interface** of Heimdal frustrating, struggling with navigation and accessing essential features. - Users find the **limited customization options** frustrating, particularly in navigating the complex admin portal and UI. - Users find Heimdal **not user-friendly** due to its complex admin portal and difficult navigation for essential tasks. - Users report challenges with **poor customer support** during initial setup, affecting overall experience and efficiency. #### What Are Recent G2 Reviews of Heimdal? **"[Clear Patch Management and Endpoint Visibility That Builds Compliance Confidence](https://www.g2.com/survey_responses/heimdal-review-13056558)"** **Rating:** 4.5/5.0 stars *— Verified User in Airlines/Aviation* [Read full review](https://www.g2.com/survey_responses/heimdal-review-13056558) --- **"[Automated patching makes life easier, but remote desktop needs work](https://www.g2.com/survey_responses/heimdal-review-12879665)"** **Rating:** 5.0/5.0 stars *— Kris B.* [Read full review](https://www.g2.com/survey_responses/heimdal-review-12879665) --- ## What Is Identity Threat Detection and Response (ITDR) Software? [User Threat Prevention Software](https://www.g2.com/categories/user-threat-prevention) ## What Software Categories Are Similar to Identity Threat Detection and Response (ITDR) Software? - [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) - [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) - [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms)