Best Google Workspace Marketplace: User Reviews from February 2025

Google Workspace Marketplace Quick Facts

Content below is current as of June, 2024

Google Workspace Marketplace Software Reviews Summary

The Google Workspace Marketplace software reviews on G2 are generated from qualitative and quantitative feedback from real users to help you compare and research the best software product for your business. Currently there are 599 Google Workspace Marketplace software products listed on G2.

G2 users review Google Workspace Marketplace software products based on criteria relating to user experience, setup, and support. On a scale of 1-10, users rate the Google Workspace Marketplace software tools on G2 as follows:

Ease of Use: 8.7/10 average user rating
Ease of Setup: 8.6/10 average user rating
Quality of Support: 8.5/10 average user rating

Along with rating Google Workspace Marketplace software based on user criteria, G2 reviewers also provide ratings for Google Workspace Marketplace software features and capabilities. Currently the highest rated features of Google Workspace Marketplace software reviewed on G2 are:

Workforce Management Platform Features (97% average rating)
Delivery (97% average rating)
Data Sources (97% average rating)
Shared Calendar (96% average rating)
Data (96% average rating)

Google Workspace Marketplace software users on G2 also compare the more specific features of these products. Below are the more specific features they find to be the most important when researching the best Google Workspace Marketplace software tools:

Custom Reporting (99% average rating)
Tasks (98% average rating)
Real-Time Data Updates (98% average rating)
Workflow (98% average rating)
Schedule (98% average rating)

Google Workspace Marketplace Software Review Snippets

Below are answers to questions we ask all G2 users about the most popular Google Workspace Marketplace software tools, apps, and products. These user responses provide more insight into what are some of the most reviewed Google Workspace Marketplace software products listed on G2.

Questions	Responses
Here is what users liked best about these popular Google Workspace Marketplace software products.	Zoho Desk: "When our agency implemented ZOHO we used support a lot and I mean a lot. They were quick, polite, and accurate." - William S., Director of Digital Media at iSynergy, Small-Business (50 or fewer emp.) Read Review Zendesk Support Suite: "I love that it will add a support ticket as soon as you answer the call. i like that it will give their phone # if you get disconnected somehow." - Elissa G., Customer Service Representative at SEI LLC, Mid-Market (51-1000 emp.) Read Review OpenPhone: "Constant feature improvement and upgrades" - Jordan H., Small-Business (50 or fewer emp.) Read Review
Here is what users disliked about these popular Google Workspace Marketplace software products.	Zendesk Support Suite: "It was not very user-friendly. Any new agents that were introduced to it thought it was very hard to customize settings and in addition, the response time from the support team was not that great." - Yusuf R., Customer Success Manager at PolicyMedical Inc., Small-Business (50 or fewer emp.) Read Review Zoho Desk: "There is no way to get the ticket number removed from the email subject line." - Anthony R., Sales and Marketing Director at Benefit Comply, LLC, Small-Business (50 or fewer emp.) Read Review Docusign: "After we had been using DocuSign for just under a year, the website became SLOW. Just to open and download one document started taking 5 minutes, After I would open and download a document, to go back to the homepage would crash the DocuSign site. You cannot mass download documents." - Taylor B., Student at Arizona State University, Small-Business (50 or fewer emp.) Read Review
These are what users recommend to others considering these popular Google Workspace Marketplace software products.	Zendesk Support Suite: "The trigger feature should be improve, there should be more trigger for pricing" - Fred C., 👉 Product Manager & Digital Projects chez Eloquant.com ⭐ Blog ConseilsMarketing.com 📕 Auteur du livre "Le Growth Hacking" 📧 1 astuce pour trouver + de clients tous les 2 jours sur bit.ly/100conseilsmarketing, Mid-Market (51-1000 emp.) Read Review Zoho Desk: "Esay to set up great pricing and support" - William S., Director of Digital Media at iSynergy, Small-Business (50 or fewer emp.) Read Review Docusign: "Use it!" - Allison D., National Channel Manager at Vivial, Mid-Market (51-1000 emp.) Read Review
These are the problems users said the software was solving and how it is benefitting them.	Zoho Desk: "They made the transition to ZOHO very easy answering all of our questions and concerns." - William S., Director of Digital Media at iSynergy, Small-Business (50 or fewer emp.) Read Review Zendesk Support Suite: "Sizing issues, orders missing, shipping delays, defective items, etc." - Elissa G., Customer Service Representative at SEI LLC, Mid-Market (51-1000 emp.) Read Review OpenPhone: "Business line. Ease of integration and employee usage" - Jordan H., Small-Business (50 or fewer emp.) Read Review

Reviews by Industry

Google Workspace Marketplace Software Reviews by Industry

Google Workspace Marketplace tools, apps, and software are used across a variety of industries. Each industry utilizes different key features of these products, some more than others. The most common industries using Google Workspace Marketplace software products reviewed here are Information Technology and Services, Marketing and Advertising, Computer Software, Financial Services, and Real Estate.

Industry-Related Google Workspace Marketplace Software FAQs

Google Workspace Marketplace Software FAQs for Information Technology and Services Industry Professionals

What are the highest-rated Google Workspace Marketplace software features for companies in the Information Technology and Services industry?

Workforce Management Platform Features (97% avg. rating)
Delivery (97% avg. rating)
Data Sources (97% avg. rating)

Which Google Workspace Marketplace software features do companies in the Information Technology and Services industry rank the lowest?

Generation (95% avg. rating)
Content Planning (95% avg. rating)
Status Communication (94% avg. rating)

Are there other more specific Google Workspace Marketplace software features rated highly by those in the Information Technology and Services industry?

Custom Reporting is a specific Data feature with an average rating of 99%.
Tasks is a specific Tasks feature with an average rating of 98%.
Real-Time Data Updates is a specific Status Communication feature with an average rating of 98%.

Google Workspace Marketplace Software Review Snippets from Information Technology and Services Professionals

Of the 2,142 Information Technology and Services users that left a review for Google Workspace Marketplace software products, this is what some of them had to say about those with the highest G2 score ratings and the most reviews.

What Information Technology and Services Professionals Liked	What Information Technology and Services Professionals Disliked
Zoho Desk: I like the integration with Zoho CRM. The easy of use is nice - Jacob P., CEO of Venterprise MSP, Small-Business (50 or fewer emp.) Read Review	Zendesk Support Suite: There is not a lot of integration options or options for customization without drastically increasing he price. - Mindy G., Senior Master Data Professional at Merck AH, Small-Business (50 or fewer emp.) Read Review
Zendesk Support Suite: I love that it will add a support ticket as soon as you answer the call. i like that it will give their phone # if you get disconnected somehow. - Elissa G., Customer Service Representative at SEI LLC, Mid-Market (51-1000 emp.) Read Review	Zoho Desk: Removing the HTML CSS option removed. I hate it. - Sri V., Small-Business (50 or fewer emp.) Read Review
Teamwork.com: Initiative Easy to use - Melissa A., Vice President Business Development at The Rainmaker Group, Small-Business (50 or fewer emp.) Read Review	Dialpad Ai Voice: I don't like how the calls sound when you have a band internet connection. It makes me want to go back to a normal phone. - Will N., Sales Executive at StayNTouch, Small-Business (50 or fewer emp.) Read Review

Google Workspace Marketplace Software FAQs for Marketing and Advertising Industry Professionals

What do Marketing and Advertising professionals rate as the best features for Google Workspace Marketplace software?

Workforce Management Platform Features (97% avg. rating)
Delivery (97% avg. rating)
Data Sources (97% avg. rating)

What features of Google Workspace Marketplace software products do people in the Marketing and Advertising space rate lowest?

Content Planning (95% avg. rating)
Status Communication (94% avg. rating)
Kanban Boards (94% avg. rating)
Generation (94% avg. rating)
Integrate & Embed (93% avg. rating)

What specific Google Workspace Marketplace software features are rated highly by those in the Marketing and Advertising industry?

Custom Reporting is a specific Data feature rated an average of 99%.
Tasks is a specific Tasks feature rated an average of 98%.
Real-Time Data Updates is a specific Status Communication feature rated an average of 98%.

Google Workspace Marketplace Software Review Snippets from Marketing and Advertising Professionals

Of the 1,762 Marketing and Advertising users that left a review for Google Workspace Marketplace software products, here's what some of them said about those that are the highest-rated with the most reviews.

What Marketing and Advertising Professionals Liked	What Marketing and Advertising Professionals Disliked
Supermetrics: Supermetrics has developed connectors with a lot of common marketing tools (AdWords, Bing, Facebook Ads, Linkedin Ads, twitter Ads, Analytics, Data Studio. ..). - Enrique C., Director Operaciones. Consultor Marketing Online SEO SEM AdWords Analytics. Socio fundador de IDENTO y Equilátera, Small-Business (50 or fewer emp.) Read Review	Supermetrics: I was happy. . but then functionality stopped working with the error message that I was on the free version. - Mike M., Co-CEO & COO at SmartSites (Melen, LLC), Mid-Market (51-1000 emp.) Read Review
Teamwork.com: Prior to Teamwork, I had never (extensively) used a system or software that made everything task oriented. Having familiarized myself with the software, I could never go back - this tool is incredible for managing work flow of yourself and your coworkers. - Erik S., Senior Project Manager at Mediacurrent, Small-Business (50 or fewer emp.) Read Review	Teamwork.com: It's less obvious than other platforms as far as authorship. Also, sometimes projects come up as past due when the date hasn't passed yet? - Erin B., Digital Content Creator for OSU150 at Oregon State University, Small-Business (50 or fewer emp.) Read Review
Dataslayer.ai: The scheduled refresh and email feature makes it easy and time-saving for internal and external reporting. We've saved a lot of time using this feature. - Ashleigh P., Small-Business (50 or fewer emp.) Read Review	Zendesk Support Suite: Reporting is not intuitive. There's not a great integration with CRMs, especially Hubspot. - Michael S., Brand Experience Director \| Customer Experience \| Marketing \| Protector of Company Culture, Small-Business (50 or fewer emp.) Read Review

Google Workspace Marketplace Software FAQs for Computer Software Industry Professionals

Which Google Workspace Marketplace software features have Computer Software companies given the highest ratings?

Workforce Management Platform Features (97% avg. rating)
Delivery (97% avg. rating)
Data Sources (97% avg. rating)

What are the lowest rated features of Google Workspace Marketplace software features according to employees of Computer Software companies?

Content Planning (95% avg. rating)
Status Communication (94% avg. rating)
Kanban Boards (94% avg. rating)

Which specific Google Workspace Marketplace software features are rated highest by Computer Software industry professionals?

Custom Reporting is a specific Data feature rated an average of 99%.
Tasks is a specific Tasks feature rated an average of 98%.
Real-Time Data Updates is a specific Status Communication feature rated an average of 98%.

Google Workspace Marketplace Software Review Snippets from Computer Software Professionals

1,652 Computer Software professionals have provided Google Workspace Marketplace software product reviews on G2. Find out what some of them had to say about the Google Workspace Marketplace software tools and apps with the highest G2 score ratings and the most reviews.

What Computer Software Professionals Liked	What Computer Software Professionals Disliked
Zendesk Support Suite: I don't use Zopim for customer service, but for conversion on my web site Trigger for chat on your web site : you can have a custom conversation displayed either by a web page, a word. - Fred C., 👉 Product Manager & Digital Projects chez Eloquant.com ⭐ Blog ConseilsMarketing.com 📕 Auteur du livre "Le Growth Hacking" 📧 1 astuce pour trouver + de clients tous les 2 jours sur bit.ly/100conseilsmarketing, Mid-Market (51-1000 emp.) Read Review	Zendesk Support Suite: * While UX is not terrible, it's also not great. The navigation in the app could be much more efficient - Dmitry P., Application Architect at Calendly, Mid-Market (51-1000 emp.) Read Review
Zoho Desk: the simplifity to work with other technicians and customers - Juan L., Director Técnico en GPG, Soluciones Gráficas, Small-Business (50 or fewer emp.) Read Review	Zoho Desk: The UI of the product is pretty basic and falls short of other comparable products. - Arun G., Co-founder & CEO Recotap \| Let’s talk Account-based Marketing \| #ABM #ABX, Small-Business (50 or fewer emp.) Read Review
Mixmax: Templates are quick and easy to use and I love how I can track opens. - Dylan D., Customer Success, Small-Business (50 or fewer emp.) Read Review	Dialpad Ai Voice: unreliable service, often experience choppy audio or calls dropping out completely - George A., Social Insights - Global Network Agencies, Mid-Market (51-1000 emp.) Read Review

Reviews by Market Segment

Google Workspace Marketplace Software Reviews by Market Segment

G2 Google Workspace Marketplace software reviewers come from companies of various sizes. Each business market segment has its own distinct experiences and requirements when it comes to Google Workspace Marketplace software products. On G2 we break these different market segments into 3 distinct groups:

Small Business Google Workspace Marketplace Software: < 50 employees
Mid-Market Google Workspace Marketplace Software: 51–1,000 employees
Enterprise Google Workspace Marketplace Software: 1,001+ employees

61.3% of Google Workspace Marketplace tools reviews on G2 are from users working in small businesses, 29.6% of users are from mid-market companies, and 9.1% work at enterprise companies.

Google Workspace Marketplace Software FAQs by Market Segment

Google Workspace Marketplace Software FAQs for Enterprise Companies

What are the highest-rated Google Workspace Marketplace software tool features according to employees at enterprise-level businesses?

Delivery (97% avg. rating)
Data Sources (97% avg. rating)
Shared Calendar (96% avg. rating)

What do enterprise businesses rank the lowest when it comes to Google Workspace Marketplace software features?

Generation (94% avg. rating)
Integrate & Embed (93% avg. rating)
Security (92% avg. rating)

Which specific Google Workspace Marketplace software features are rated highest by professionals in enterprise companies?

Tasks is a specific Tasks feature rated an average of 98%.
Workflow is a specific Delivery feature rated an average of 98%.
Schedule is a specific Delivery feature rated an average of 98%.

Google Workspace Marketplace Software Review Snippets from Enterprise Business Professionals

Enterprise business professionals share important information about Google Workspace Marketplace software usability, features, pricing, and more. Read what these users have to say about the top-rated Google Workspace Marketplace tools.

What Enterprise Professionals Liked	What Enterprise Professionals Disliked
Zendesk Support Suite: The interface is simple and intuitive. It's not cluttered by unnecessary items and highly easy to use for any platform. - Will T., Software Engineer at Pacific Life Insurance Company, Enterprise (> 1000 emp.) Read Review	Zendesk Support Suite: I prefer emailing a specific person's email address as opposed to an alias from Zendesk, which makes it feel less personalized. - Melissa R., Mobility Projects Business Development Manager — Apple at SHI International Corp., Enterprise (> 1000 emp.) Read Review
Docusign: More secure and easy way to sign the documents between two or more individuals. - sunita p., Research Associate at Augusta University, Enterprise (> 1000 emp.) Read Review	Square Online (formerly Weebly): I actually hate when I am required to make a Weebly website. I find that there interface is difficult to use, there features are way behind other web page creation sites and I really dislike that you cannot copy and paste sections of your design. - Rebecca P., Senior Marketing Manager at JLL, Enterprise (> 1000 emp.) Read Review
Zoho Desk: It has completely replaced the mode of interactions from emails, phone calls, chats, social media platforms to one single platform. It's completely make the experience of raising support request by your customers very easy. - Rahul B., Product Strategy Manager at EdgeVerve, Enterprise (> 1000 emp.) Read Review	Zoho Desk: I don't like the user experience, the default filtering makes it very easy for tickets to get lost, and additionally it's not really ITIL compliant. - Johnny P., Staff Software Engineer at GE Digitial, Enterprise (> 1000 emp.) Read Review

Mid-Market Company Google Workspace Marketplace Software FAQs

What are the highest-rated Google Workspace Marketplace software tool features according to employees at mid-market companies?

Workforce Management Platform Features (97% avg. rating)
Delivery (97% avg. rating)
Data Sources (97% avg. rating)

Which Google Workspace Marketplace software features do mid-market company users rate the lowest?

Content Planning (95% avg. rating)
Status Communication (94% avg. rating)
Kanban Boards (94% avg. rating)

What are some more specific Google Workspace Marketplace software features that people at mid-market companies rate highly?

Custom Reporting is a specific Data feature with an average 99% rating.
Tasks is a specific Tasks feature with an average 98% rating.
Real-Time Data Updates is a specific Status Communication feature with an average 98% rating.

Google Workspace Marketplace Software Review Snippets from Mid-Market Company Professionals

Read what Google Workspace Marketplace software users from mid-market companies have to say about the features, usability, pricing, and more of their top-rated Google Workspace Marketplace software tools and apps.

What Midsize Business Professionals Liked	What Midsize Business Professionals Disliked
Zendesk Support Suite: I love that it will add a support ticket as soon as you answer the call. i like that it will give their phone # if you get disconnected somehow. - Elissa G., Customer Service Representative at SEI LLC, Mid-Market (51-1000 emp.) Read Review	Zendesk Support Suite: The format for the response email when a ticket received is not pretty. It can be confusing for the receiver as the content of the email is a bit messy (too much going on) and the actual written message can be lost - Nikole O., Operational Finance Lead at Compass /, Mid-Market (51-1000 emp.) Read Review
Zoho Desk: Es una herramienta amigable para el usuario, simple e ideal para nuestras necesidades en el Centro Integral de Servicios. - Natalia R., Coordinadora Centro Integral de Servicios en Grupo CMA, Mid-Market (51-1000 emp.) Read Review	Dialpad Ai Voice: unreliable service, often experience choppy audio or calls dropping out completely - George A., Social Insights - Global Network Agencies, Mid-Market (51-1000 emp.) Read Review
Docusign: Easy to use and easy to explain to new clients. Instant! - Allison D., National Channel Manager at Vivial, Mid-Market (51-1000 emp.) Read Review	Zoho Desk: I think it is so hard to user to understand how it works in in few days - Hussein A., Project Manager at Alqemam, Mid-Market (51-1000 emp.) Read Review

Google Workspace Marketplace Software FAQs for Small Businesses

What Google Workspace Marketplace software tool features are rated highest for small businesses?

Workforce Management Platform Features (97% avg. rating)
Delivery (97% avg. rating)
Data Sources (97% avg. rating)

What features do small businesses rank the lowest when it comes to Google Workspace Marketplace software?

Content Planning (95% avg. rating)
Status Communication (94% avg. rating)
Kanban Boards (94% avg. rating)

Are there any particular Google Workspace Marketplace software features that small business professionals rate highly?

Custom Reporting is a specific Data feature with an average 99% rating.
Tasks is a specific Tasks feature with an average 98% rating.
Real-Time Data Updates is a specific Status Communication feature with an average 98% rating.

Google Workspace Marketplace Software Review Snippets from Small Business Professionals

See what small business owners, employees, and other users have to say about the 599 Google Workspace Marketplace software products reviewed on G2. Compare reviews and product information to find the best Google Workspace Marketplace software for your small business.

What Small Business Professionals Liked	What Small Business Professionals Disliked
Zoho Desk: When our agency implemented ZOHO we used support a lot and I mean a lot. They were quick, polite, and accurate. - William S., Director of Digital Media at iSynergy, Small-Business (50 or fewer emp.) Read Review	Zendesk Support Suite: It was not very user-friendly. Any new agents that were introduced to it thought it was very hard to customize settings and in addition, the response time from the support team was not that great. - Yusuf R., Customer Success Manager at PolicyMedical Inc., Small-Business (50 or fewer emp.) Read Review
Zendesk Support Suite: This allows us to keep up with customer questions, the answers we provide - Mary P., President- NotarizeThis.info - Find a Notary Fast!, Small-Business (50 or fewer emp.) Read Review	Zoho Desk: There is no way to get the ticket number removed from the email subject line. - Anthony R., Sales and Marketing Director at Benefit Comply, LLC, Small-Business (50 or fewer emp.) Read Review
OpenPhone: Constant feature improvement and upgrades - Jordan H., Small-Business (50 or fewer emp.) Read Review	Docusign: After we had been using DocuSign for just under a year, the website became SLOW. Just to open and download one document started taking 5 minutes, After I would open and download a document, to go back to the homepage would crash the DocuSign site. You cannot mass download documents. - Taylor B., Student at Arizona State University, Small-Business (50 or fewer emp.) Read Review

Reviews by Features

Google Workspace Marketplace Software Reviews by Software Features

Google Workspace Marketplace software products on G2 have nearly 922 types of features, all of which contribute to the performance, usability, and functionality of the software. These software capabilities are rated and submitted in up to 178 feature reviews created by G2 users. These scores and detailed feedback can help you determine if a particular Google Workspace Marketplace software product has the attributes and functionality best for your business.

There are standard features across all the Google Workspace Marketplace tools, apps, and software reviewed on G2. Below we’ve listed the highest-rated standard features of Google Workspace Marketplace software products along with some of the core attributes that help drive the performance of those features:

Workforce Management Platform Features (97% average rating)
- Absence & Leave Management (97% average rating)
Delivery (97% average rating)
- Workflow (98% average rating)
- Schedule (98% average rating)
- Batch (96% average rating)
Data Sources (97% average rating)
- Software (97% average rating)
- Documents (97% average rating)
- Spreadsheets (95% average rating)
Shared Calendar (96% average rating)
- Multiple Calendar Management (97% average rating)
- Calendar Collaboration (94% average rating)
Data (96% average rating)
- Custom Reporting (99% average rating)
- Reporting Templates (96% average rating)
- Data Analysis (95% average rating)

To help you find the Google Workspace Marketplace tool that meets your business needs, below you will find answers to frequently asked questions about the best Google Workspace Marketplace software products that have the features mentioned above.

Which Google Workspace Marketplace products are the highest rated based on Workforce Management Platform Features features?

Which Google Workspace Marketplace products are the best rated based on Delivery features?

Which Google Workspace Marketplace products are the best rated based on Data Sources features?

Which Google Workspace Marketplace products are the best rated based on Shared Calendar features?

Which Google Workspace Marketplace products are the best rated based on Data features?

What are the most popular features G2 users focus on when picking Google Workspace Marketplace software tools?

Software is a Data Sources feature with 178 G2 Reviews
Tasks is a Tasks feature with 138 G2 Reviews
Communication is a Integrations feature with 95 G2 Reviews
Custom Reporting is a Data feature with 46 G2 Reviews
Real-Time Data Updates is a Status Communication feature with 46 G2 Reviews

Learn more about the product features and capabilities that users and G2 reviewers like best and least for the top-rated Google Workspace Marketplace software products.

Product	Highest Rated Features	Lowest Rated Features
LiveFlow: Advanced Reporting & Consolidation for QuickBooks Online	Here are the features users love the most about LiveFlow: Advanced Reporting & Consolidation for QuickBooks Online: Data Data Management Standard Analytics	Here are the features users love the least about LiveFlow: Advanced Reporting & Consolidation for QuickBooks Online: Closing Process Forecasting Budget Management
SaneBox	Here are the features users love the most about SaneBox: Customizations Time Management Sorting & Filtering	Here are the features users love the least about SaneBox: Analytics Generative AI Integrations
WeVideo for Schools	Here are the features users love the most about WeVideo for Schools: Platform Features
Matik	Here are the features users love the most about Matik: Content Management Analytics Presentation	Here are the features users love the least about Matik: Audio Content Formatting
Dataslayer.ai	Here are the features users love the most about Dataslayer.ai: Reporting Management Administration	Here are the features users love the least about Dataslayer.ai: Campaign Activity Other Functionality

Best Google Workspace Marketplace

Best Google Workspace Marketplace At A Glance

Google Workspace Marketplace Quick Facts