Genesys AppFoundry Marketplace Resources
Discussions and Reports to expand your knowledge on Genesys AppFoundry Marketplace
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find discussions from users like you and reports from industry data.
Genesys AppFoundry Marketplace Discussions
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Question on: Genesys Cloud CX
What is Genesys Cloud CX used for?What is Genesys Cloud CX used for?
Genesys Cloud CX is a contact center platform which allows businesses to manage custoner interactions across voice,chat, email and social media. It allows Artificial interliigence automation, call routing, analytics, to enhance the customer experience and operational efficiency.
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Question on: Zendesk Support Suite
Is there a free version of Zendesk?Is there a free version of Zendesk?
Zendesk Support Suite offers a free 14 - day trial.
No, but there is a Free Trial on their website's pricing page.
Currently we don't have a free access for Zendesk, but we can use the 14 days trial version.
There is trial.
Whilst there is not a free Zendesk instance, they do offer a 14 day free trial service. After that has ended, you would need to pick a plan that suites your business needs. Plans start from £35 a month, per user and go up to £175 per month, per user. The higher the plan, the more functionality and benefits you get.
There is not a free version of Zendesk, but there are multiple pricing options depending on the size of your organization/agents.
No they dont but you can take free trial of alternative of zendesk called Desku.io
Genesys AppFoundry Marketplace Reports
Grid® Report for Genesys AppFoundry Marketplace
Winter 2025
G2 Report: Grid® Report
Momentum Grid® Report for Genesys AppFoundry Marketplace
Winter 2025
G2 Report: Momentum Grid® Report
Grid® Report for Genesys AppFoundry Marketplace
Fall 2024
G2 Report: Grid® Report
Momentum Grid® Report for Genesys AppFoundry Marketplace
Fall 2024
G2 Report: Momentum Grid® Report
Grid® Report for Genesys AppFoundry Marketplace
Summer 2024
G2 Report: Grid® Report
Momentum Grid® Report for Genesys AppFoundry Marketplace
Summer 2024
G2 Report: Momentum Grid® Report
