Construction CRM software, an industry-specific customer relationship management solution, facilitates prospect tracking, lead generation and management, and contact management for construction professionals. A construction CRM centralizes all contact information, monitors and logs the conversions of opportunities (or bids) into projects, and manages the progress of projects. Contractors, builders, and construction firms leverage construction CRMs to either sell or win jobs, as well as track personnel information. The most significant difference between a specialized CRM and a general CRM that can be used for any type of business is the ability to attach multiple bids and contact information to a single project.
Best construction CRM software at a glance:
Best for small business: Jobber
These software solutions are ranked using an algorithm that calculates customer satisfaction and market presence based on reviews from our user community. For more information, please check out G2’s Research Scoring Methodology.
To qualify for inclusion in the Construction CRM category, a product must:
Aggregate and manage a variety of contact types in a centralized database
Track and capture leads and import them into the database
Support the filtering, organizing, and assignment of leads or contacts
Facilitate communication between project and team members
