Best IT Management Products
2022
Nothing but the best software. Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace.
G2 is proud to share our 2022 list of the Best IT Management Products
Each day, new and returning users visit G2 to leverage our growing community of trusted reviewers to feel empowered to make intelligent software buying decisions for their business.
Top IT Cloud Management Product awards are earned by software products and companies that provide best-in-class IT Management products and experiences for their customers. To qualify for the best IT Management software list, products must be listed under one or more of the IT Management child categories. IT management software allows businesses to unify software projects, automate simple tasks, and manage project collaboration. These software tools perform specific functions to complete complex tasks like creating online help systems, building mobile applications, and developing multi-platform games.
Check out our FAQs to learn more.
Award-Winning Best IT Management Product Categories Include:
1
Veeam Data Platform
Online Backup
Modernize your data protection and eliminate downtime with Veeam Data Platform, the simple, flexible, reliable and powerful solution for protecting your Cloud, Virtual and Physical workloads. It just works!
Modernize your data protection and eliminate downtime with Veeam Data Platform, the simple, flexible, reliable and powerful solution for protecting your Cloud, Virtual and Physical workloads. It just works!
Categories
G2 Awards
Best IT Management Products 2022
Best Software Products 2022
Europe Leader Server Backup Winter 2023
Usability Leader Disaster Recovery Winter 2023
Usability Leader File Recovery Winter 2023
Implementation Leader Online Backup Winter 2023
Grid Leader Online Backup Winter 2023
2
Acronis Cyber Backup
Server Backup
Acronis Cyber Backup is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices.
Acronis Cyber Backup is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices.
Categories
G2 Awards
Best IT Management Products 2022
Best Global Sellers 2022
Europe Leader Online Backup Winter 2023
Best EMEA Sellers 2022
Europe Leader Server Backup Winter 2023
Grid Leader Server Backup Winter 2023
Grid Leader Online Backup Winter 2023
3
Freshservice
IT Service Management (ITSM) Tools
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Categories
G2 Awards
Best IT Management Products 2022
Best India Sellers 2022
Momentum Leader Enterprise IT Management Winter 2023
Best Global Sellers 2022
Europe Leader IT Service Management (ITSM) Tools Winter 2023
Europe Leader Service Desk Winter 2023
Results Leader Enterprise IT Management Winter 2023
Grid Leader Enterprise IT Management Winter 2023
Usability Leader Incident Management Winter 2023
Usability Leader Enterprise IT Management Winter 2023
4
Jamf Pro
Mobile Device Management (MDM)
A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that
A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that
Categories
G2 Awards
Best IT Management Products 2022
Grid Leader Enterprise Mobility Management Winter 2023
Relationship Leader Mobile Device Management (MDM) Winter 2023
Results Leader Enterprise Mobility Management Winter 2023
Implementation Leader Mobile Application Management Winter 2023
Grid Leader Mobile Application Management Winter 2023
Grid Leader Mobile Device Management (MDM) Winter 2023
5
ServiceNow IT Service Management
IT Service Management (ITSM) Tools
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
Categories
G2 Awards
Best IT Management Products 2022
Grid Leader IT Service Management (ITSM) Tools Winter 2023
Relationship Leader IT Service Management (ITSM) Tools Winter 2023
India Leader IT Service Management (ITSM) Tools Winter 2023
Asia Pacific Leader Incident Management Winter 2023
Usability Leader Incident Management Winter 2023
Usability Leader IT Service Management (ITSM) Tools Winter 2023
Asia Pacific Leader IT Service Management (ITSM) Tools Winter 2023
6
SolarWinds Service Desk
Service Desk
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
Categories
G2 Awards
Best IT Management Products 2022
Grid Leader IT Asset Management Winter 2023
Grid Leader Service Desk Winter 2023
Grid Leader Incident Management Winter 2023
Results Leader IT Service Management (ITSM) Tools Winter 2023
United Kingdom Leader Service Desk Winter 2023
7
Laserfiche
Enterprise Content Management (ECM)
Laserfiche is the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytics, Laserfiche accelerates processes across the enterprise.
Laserfiche is the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytics, Laserfiche accelerates processes across the enterprise.
Categories
G2 Awards
Best IT Management Products 2022
Best Content Management Products 2022
Grid Leader Document Scanning Winter 2023
Grid Leader OCR Winter 2023
Grid Leader Enterprise Content Management (ECM) Winter 2023
Relationship Leader OCR Winter 2023
Relationship Leader Document Scanning Winter 2023
Relationship Leader Enterprise Content Management (ECM) Winter 2023
8
Appian
Low-Code Development Platforms
Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.
Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.
Categories
G2 Awards
Best IT Management Products 2022
Europe Leader Business Process Management Winter 2023
Grid Leader Business Process Management Winter 2023
Relationship Leader Business Process Management Winter 2023
Grid Leader Digital Process Automation (DPA) Winter 2023
India Leader Business Process Management Winter 2023
Asia Pacific Leader Business Process Management Winter 2023
Asia Leader Business Process Management Winter 2023
9
Veeam Backup for AWS
File Recovery
Amazon Web Services (AWS) provides a robust cloud platform for you to create and deploy business applications without the financial burden and time commitment of building and maintaining your own infrastructure. However, as referenced by the AWS Shared Responsibility Model, your applications and dat
Amazon Web Services (AWS) provides a robust cloud platform for you to create and deploy business applications without the financial burden and time commitment of building and maintaining your own infrastructure. However, as referenced by the AWS Shared Responsibility Model, your applications and dat
Categories
G2 Awards
Best IT Management Products 2022
Grid Leader File Recovery Winter 2023
Grid Leader Database Backup Winter 2023
Momentum Leader File Recovery Winter 2023
Grid Leader Server Backup Winter 2023
Momentum Leader Server Backup Winter 2023
Grid High performer Server Backup Winter 2023
Grid Leader File Recovery Fall 2022
10
Tungsten TotalAgility
Intelligent Document Processing (IDP)
Tungsten TotalAgility is a BPM and Dynamic Case Management platform that enables better management of processes.
Tungsten TotalAgility is a BPM and Dynamic Case Management platform that enables better management of processes.
Categories
G2 Awards
Best IT Management Products 2022
Grid Leader Business Process Management Winter 2023
Grid Leader Digital Process Automation (DPA) Fall 2022
Grid Leader Business Process Management Fall 2022
Grid High performer Robotic Process Automation (RPA) Fall 2022
Grid Leader Digital Process Automation (DPA) Summer 2022
Grid Leader Business Process Management Summer 2022
Grid High performer Robotic Process Automation (RPA) Summer 2022
Grid Leader Digital Process Automation (DPA) Spring 2022
11
Quixy
Business Process Management
A cloud based digital transformation platform that lets users with no coding skills create business applications without writing any code in a matter of minutes to hours instead of weeks to months
Categories
G2 Awards
Best IT Management Products 2022
Best India Sellers 2022
Best Development Products 2022
Fastest Growing Products 2022
Usability Leader Digital Process Automation (DPA) Winter 2023
Usability Leader No-Code Development Platforms Winter 2023
12
ManageEngine ServiceDesk Plus
Service Desk
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.
Categories
G2 Awards
Best IT Management Products 2022
Grid Leader Service Desk Winter 2023
Results Leader IT Service Management (ITSM) Tools Winter 2023
Grid High performer IT Service Management (ITSM) Tools Winter 2023
Grid High performer Remote Monitoring & Management (RMM) Winter 2023
Grid Leader IT Service Management (ITSM) Tools Winter 2023
Grid High performer Service Desk Winter 2023
Grid High performer Remote Monitoring & Management (RMM) Fall 2022
13
Esper
Mobile Device Management (MDM)
Esper is the ultimate platform for managing business-critical dedicated devices. With Esper’s robust capabilities for device lockdown, kiosk mode, remote control, over-the-air updates, deployment pipelines, and more, organizations of all sizes can automate standard MDM operations, enabling them to c
Esper is the ultimate platform for managing business-critical dedicated devices. With Esper’s robust capabilities for device lockdown, kiosk mode, remote control, over-the-air updates, deployment pipelines, and more, organizations of all sizes can automate standard MDM operations, enabling them to c
Categories
G2 Awards
Best IT Management Products 2022
Implementation Leader Mobile Application Management Winter 2023
Grid Leader Enterprise Mobility Management Winter 2023
Momentum Leader Enterprise Mobility Management Winter 2023
Grid Leader Mobile Application Management Winter 2023
Relationship Leader Mobile Application Management Winter 2023
Results Leader Mobile Application Management Winter 2023
Relationship Leader Enterprise Mobility Management Winter 2023
14
Jira Service Management
Service Desk
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Categories
G2 Awards
Best Global Sellers 2022
Best IT Management Products 2022
India Leader Incident Management Winter 2023
Best ANZ Sellers 2022
Asia Pacific Leader Incident Management Winter 2023
Asia Pacific Leader IT Service Management (ITSM) Tools Winter 2023
India Leader IT Service Management (ITSM) Tools Winter 2023
Asia Pacific Leader Service Desk Winter 2023
Results Leader IT Service Management (ITSM) Tools Winter 2023
Asia Leader Incident Management Winter 2023
15
NinjaOne
Endpoint Management
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
Categories
G2 Awards
Best IT Management Products 2022
Best IT Infrastructure Products 2022
Fastest Growing Products 2022
Best Security Products 2022
Usability Leader Incident Management Winter 2023
Grid Leader Remote Monitoring & Management (RMM) Winter 2023
Relationship Leader Remote Monitoring & Management (RMM) Winter 2023
Momentum Leader Remote Monitoring & Management (RMM) Winter 2023
16
Freshstatus by Freshworks
IT Alerting
Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.
Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.
Categories
G2 Awards
Best IT Management Products 2022
Best India Sellers 2022
Best Global Sellers 2022
Best Mid-Market Products 2022
Grid Leader Incident Management Winter 2023
Implementation Leader IT Alerting Winter 2023
Europe Leader Incident Management Winter 2023
United Kingdom Leader Incident Management Winter 2023
Grid Leader IT Alerting Winter 2023
17
Druva Data Security Cloud
Online Backup
Druva Data Security Cloud provides Enterprise Endpoint Backup and Protection
Druva Data Security Cloud provides Enterprise Endpoint Backup and Protection
Categories
G2 Awards
Best IT Management Products 2022
Grid Leader Online Backup Winter 2023
Implementation Leader Disaster Recovery as a Service (DRaaS) Winter 2023
Grid Leader Database Backup Winter 2023
Grid Leader SaaS Backup Winter 2023
Grid Leader Backup Solution Suites Winter 2023
Results Leader Database Backup Winter 2023
18
Acronis Cyber Protect Cloud
Cloud Data Security
Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating co
Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating co
Categories
G2 Awards
Best IT Management Products 2022
Best Global Sellers 2022
Best Security Products 2022
Best EMEA Sellers 2022
Usability Leader SaaS Backup Winter 2023
Grid Leader Cloud Security Winter 2023
Europe Leader SaaS Backup Winter 2023
Grid Leader Cloud Data Security Winter 2023
Grid Leader Patch Management Winter 2023
Relationship Leader Cloud Data Security Winter 2023
19
Unitrends Backup and Recovery
Server Backup
Protects by bridging virtual, physical, and cloud. Unitrends has provided next-generation enterprise-class data protection to thousands of customers.
Protects by bridging virtual, physical, and cloud. Unitrends has provided next-generation enterprise-class data protection to thousands of customers.
Categories
G2 Awards
Best IT Management Products 2022
Best Global Sellers 2022
Relationship Leader Disaster Recovery as a Service (DRaaS) Winter 2023
Grid Leader Disaster Recovery as a Service (DRaaS) Winter 2023
Usability Leader Disaster Recovery as a Service (DRaaS) Winter 2023
Momentum Leader Disaster Recovery as a Service (DRaaS) Winter 2023
Grid Leader Server Backup Winter 2023
20
Fivetran
ETL Tools
Fivetran is an ETL tool, designed to reinvent the simplicity by which data gets into data warehouses.
Fivetran is an ETL tool, designed to reinvent the simplicity by which data gets into data warehouses.
Categories
G2 Awards
Best IT Management Products 2022
Fastest Growing Products 2022
Grid Leader Data Extraction Winter 2023
Implementation Leader Data Extraction Winter 2023
Implementation Leader Data Replication Winter 2023
Grid Leader ETL Tools Winter 2023
21
Addigy
Mobile Device Management (MDM)
Addigy is a cloud-based IT management platform for managing macOS, iOS, iPadOS and tvOS devices. Addigy is the only multi-tenant Apple device management solution built for IT service providers and enterprise IT teams, providing zero-touch provisioning, asset management, monitoring and automated reme
Addigy is a cloud-based IT management platform for managing macOS, iOS, iPadOS and tvOS devices. Addigy is the only multi-tenant Apple device management solution built for IT service providers and enterprise IT teams, providing zero-touch provisioning, asset management, monitoring and automated reme
Categories
G2 Awards
Best IT Management Products 2022
Grid Leader Remote Monitoring & Management (RMM) Winter 2023
Grid High performer Enterprise Mobility Management Winter 2023
Grid High performer Remote Monitoring & Management (RMM) Winter 2023
Grid Leader Mobile Device Management (MDM) Winter 2023
Grid High performer Mobile Device Management (MDM) Winter 2023
Grid Leader Remote Support Winter 2023
22
Squadcast
Incident Management
Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
Categories
G2 Awards
Best IT Management Products 2022
Implementation Leader IT Service Management (ITSM) Tools Winter 2023
Results Leader IT Alerting Winter 2023
Relationship Leader IT Service Management (ITSM) Tools Winter 2023
23
xMatters
Incident Management
xMatters is an intelligent communications platform that connects insights from any system to the people that matter.
xMatters is an intelligent communications platform that connects insights from any system to the people that matter.
Categories
G2 Awards
Best IT Management Products 2022
Relationship Leader Incident Management Winter 2023
Relationship Leader IT Alerting Winter 2023
Usability Leader IT Alerting Winter 2023
Asia Pacific High performer Incident Management Winter 2023
Grid Leader Incident Management Winter 2023
Grid Leader IT Alerting Winter 2023
India High performer Incident Management Winter 2023
24
Backupify
SaaS Backup
Provider of backup, recovery, and data management solutions for Microsoft Office 365 and G Suite by Google Cloud.
Categories
G2 Awards
Best Global Sellers 2022
Best IT Management Products 2022
Implementation Leader Online Backup Winter 2023
Implementation Leader SaaS Backup Winter 2023
Grid Leader SaaS Backup Winter 2023
Grid Leader Online Backup Winter 2023
Grid High performer Online Backup Winter 2023
25
ManageEngine Endpoint Central
Unified Endpoint Management (UEM)
Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.
Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.
Categories
G2 Awards
Best IT Management Products 2022
Results Leader Unified Endpoint Management (UEM) Winter 2023
Relationship Leader Enterprise IT Management Winter 2023
Grid Leader Enterprise IT Management Winter 2023
Momentum Leader Unified Endpoint Management (UEM) Winter 2023
Momentum Leader Enterprise IT Management Winter 2023
Grid High performer Enterprise IT Management Winter 2023
Grid High performer Patch Management Winter 2023
26
Dynatrace
Application Performance Monitoring (APM)
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynat
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynat
Categories
G2 Awards
Best IT Infrastructure Products 2022
Best Global Sellers 2022
Best IT Management Products 2022
Best Security Products 2022
Best Software Products 2022
Grid Leader Cloud Infrastructure Monitoring Winter 2023
Grid Leader IT Alerting Winter 2023
Grid Leader Container Monitoring Winter 2023
Relationship Leader Database Monitoring Winter 2023
Grid Leader Website Monitoring Winter 2023
27
Microsoft System Center
Data Center Infrastructure Management (DCIM)
Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.
Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.
G2 Awards
Best IT Infrastructure Products 2022
Best Global Sellers 2022
Best Security Products 2022
Best IT Management Products 2022
Grid Leader Data Center Infrastructure Management (DCIM) Winter 2023
Usability Leader Data Center Infrastructure Management (DCIM) Winter 2023
Relationship Leader Data Center Infrastructure Management (DCIM) Winter 2023
Implementation Leader Data Center Infrastructure Management (DCIM) Winter 2023
Grid Leader Enterprise IT Management Winter 2023
Usability Leader Network Security Policy Management (NSPM) Winter 2023
28
ManageEngine Mobile Device Manager Plus
Mobile Device Management (MDM)
Manage your devices, apps, profiles and assets by performing mobile device management (MDM) operations to configure and secure mobile devices from a central location. It supports managing iOS, Android, Samsung SAFE & Samsung KNOX devices and Windows phones.
Manage your devices, apps, profiles and assets by performing mobile device management (MDM) operations to configure and secure mobile devices from a central location. It supports managing iOS, Android, Samsung SAFE & Samsung KNOX devices and Windows phones.
Categories
G2 Awards
Best IT Management Products 2022
Europe High performer Mobile Device Management (MDM) Winter 2023
Grid High performer Enterprise Mobility Management Winter 2023
Grid High performer Mobile Device Management (MDM) Winter 2023
Grid Leader Mobile Application Management Winter 2023
Usability Leader Mobile Device Management (MDM) Winter 2023
Grid High performer Mobile Application Management Winter 2023
Europe Leader Mobile Device Management (MDM) Winter 2023
29
Scalefusion
Mobile Device Management (MDM)
Scalefusion is a trusted partner for driving Enterprise Mobility for organizations across the globe. Secure and manage company-owned as well as Bring Your Own Devices (BYOD) with Scalefusion and augment employee productivity and efficiency.
Scalefusion is a trusted partner for driving Enterprise Mobility for organizations across the globe. Secure and manage company-owned as well as Bring Your Own Devices (BYOD) with Scalefusion and augment employee productivity and efficiency.
Categories
G2 Awards
Best IT Management Products 2022
Relationship Leader Enterprise Mobility Management Winter 2023
Results Leader Unified Endpoint Management (UEM) Winter 2023
Europe Leader Mobile Device Management (MDM) Winter 2023
Results Leader Mobile Device Management (MDM) Winter 2023
Europe High performer Enterprise Mobility Management Winter 2023
30
BetterCloud
SaaS Operations Management
BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.
BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.
Categories
G2 Awards
Best Security Products 2022
Best IT Management Products 2022
Grid Leader SaaS Operations Management Winter 2023
Relationship Leader User Provisioning and Governance Tools Winter 2023
Grid Leader Data Loss Prevention (DLP) Winter 2023
Grid Leader Cloud File Security Winter 2023
31
BRYTER
No-Code Development Platforms
BRYTER is the leading no-code platform enabling experts to automate decision-making
BRYTER is the leading no-code platform enabling experts to automate decision-making
Categories
G2 Awards
Best IT Management Products 2022
Europe Leader Document Generation Winter 2023
Relationship Leader Document Generation Winter 2023
Relationship Leader Digital Process Automation (DPA) Winter 2023
Grid High performer Digital Process Automation (DPA) Winter 2023
Momentum Leader Digital Process Automation (DPA) Winter 2023
Europe High performer Business Process Management Winter 2023
32
LogMeIn Central
Endpoint Management
Helping people and businesses access their digital lives from virtually anywhere, on any device.
Helping people and businesses access their digital lives from virtually anywhere, on any device.
Categories
G2 Awards
Best Global Sellers 2022
Best IT Management Products 2022
Implementation Leader IT Asset Management Winter 2023
Grid Leader Remote Monitoring & Management (RMM) Winter 2023
Results Leader IT Asset Management Winter 2023
Grid Leader IT Asset Management Winter 2023
Grid High performer Remote Monitoring & Management (RMM) Winter 2023
Usability Leader Patch Management Winter 2023
Implementation Leader Remote Desktop Winter 2023
33
Pipefy
Workflow Management
Pipefy is a process management software that helps teams of all sizes to create automated workflows and streamline their work. It empowers frontline employees to independently build customized processes, apply their own conditions and business rules to them, automate manual activities, control SLAs,
Pipefy is a process management software that helps teams of all sizes to create automated workflows and streamline their work. It empowers frontline employees to independently build customized processes, apply their own conditions and business rules to them, automate manual activities, control SLAs,
Categories
G2 Awards
Best Project Management Products 2022
Best IT Management Products 2022
Latin America Leader Business Process Management Winter 2023
Grid Leader Business Process Management Winter 2023
Momentum Leader Business Process Management Winter 2023
Grid Leader Workflow Management Winter 2023
34
Better Stack
Website Monitoring
Better Uptime is a simple and reliable uptime monitoring with an easy on-call duty scheduling. You can schedule your team's on-call duty directly in Microsoft Outlook and Google Calendar. Checks are performed every 30 seconds from multiple locations and alert you via SMS, email, voice call, and many
Better Uptime is a simple and reliable uptime monitoring with an easy on-call duty scheduling. You can schedule your team's on-call duty directly in Microsoft Outlook and Google Calendar. Checks are performed every 30 seconds from multiple locations and alert you via SMS, email, voice call, and many
Categories
G2 Awards
Best IT Management Products 2022
Results Leader Website Monitoring Winter 2023
Relationship Leader IT Alerting Winter 2023
Usability Leader Incident Management Winter 2023
Relationship Leader Website Monitoring Winter 2023
35
VMware Aria Operations
Enterprise IT Management
VMware vRealize Operations integrated with vRealize Log Insight and vRealize Business for Cloud helps plan, manage and scale SDDC and multi-cloud environments with unified monitoring, automated performance management, cloud planning and capacity optimization.
VMware vRealize Operations integrated with vRealize Log Insight and vRealize Business for Cloud helps plan, manage and scale SDDC and multi-cloud environments with unified monitoring, automated performance management, cloud planning and capacity optimization.
Categories
G2 Awards
Best IT Management Products 2022
Usability Leader Enterprise IT Management Winter 2023
Results Leader Enterprise IT Management Winter 2023
Implementation Leader Enterprise IT Management Winter 2023
Usability Leader Cloud Management Platforms Winter 2023
Grid Leader Enterprise IT Management Winter 2023
Usability Leader Cloud Cost Management Winter 2023
Usability Leader Enterprise Monitoring Winter 2023
36
SysAid
IT Service Management (ITSM) Tools
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
Categories
G2 Awards
Best IT Management Products 2022
Best EMEA Sellers 2022
Usability Leader IT Service Management (ITSM) Tools Winter 2023
Results Leader Service Desk Winter 2023
Results Leader IT Service Management (ITSM) Tools Winter 2023
Relationship Leader Service Desk Winter 2023
Relationship Leader IT Service Management (ITSM) Tools Winter 2023
37
Zerto on IBM Cloud
Disaster Recovery as a Service (DRaaS)
Zerto gives clients a secure, flexible, and scalable disaster recovery solution. These single tenant environments are deployed on IBM Cloud's data centers and provide cloud application recovery in minutes.
Zerto gives clients a secure, flexible, and scalable disaster recovery solution. These single tenant environments are deployed on IBM Cloud's data centers and provide cloud application recovery in minutes.
Categories
G2 Awards
Best IT Management Products 2022
38
Opsgenie
Incident Management
Opsgenie is an alerting and on-call management solution for dev & ops teams that provides the tools needed to design rich and actionable alerts, manage on-call schedules & escalations, and ensure that the right people are notified at the right time, using multiple notification methods.
Opsgenie is an alerting and on-call management solution for dev & ops teams that provides the tools needed to design rich and actionable alerts, manage on-call schedules & escalations, and ensure that the right people are notified at the right time, using multiple notification methods.
Categories
G2 Awards
Best IT Management Products 2022
Best Global Sellers 2022
Best ANZ Sellers 2022
39
Dataddo
Data Extraction
With Dataddo, you can easily automate data extraction, transformation and delivery to yourself or to your clients, thus eliminating repetetive and boring tasks for analysts
With Dataddo, you can easily automate data extraction, transformation and delivery to yourself or to your clients, thus eliminating repetetive and boring tasks for analysts
Categories
G2 Awards
Best IT Infrastructure Products 2022
Best IT Management Products 2022
Momentum Leader Big Data Integration Platforms Winter 2023
Momentum Leader Data Extraction Winter 2023
Momentum Leader ETL Tools Winter 2023
Momentum Leader E-Commerce Data Integration Winter 2023
Momentum Leader Data Replication Winter 2023
Momentum Leader iPaaS Winter 2023
Europe High performer iPaaS Winter 2023
40
IBM Turbonomic
AIOps Platforms
IBM Turbonomic matches application demand to infrastructure supply to continuously ensure application performance. The software integrates with leading APM and IT service management solutions to form a control plane to automate IT resource management, on-premises and in multi-cloud environments.
IBM Turbonomic matches application demand to infrastructure supply to continuously ensure application performance. The software integrates with leading APM and IT service management solutions to form a control plane to automate IT resource management, on-premises and in multi-cloud environments.
Categories
G2 Awards
Best IT Management Products 2022
Results Leader Cloud Infrastructure Monitoring Winter 2023
Results Leader Container Monitoring Winter 2023
Implementation Leader AIOps Platforms Winter 2023
Relationship Leader Cloud Cost Management Winter 2023
Grid Leader Data Center Infrastructure Management (DCIM) Winter 2023
41
Microsoft Intune Enterprise Application Management
Unified Endpoint Management (UEM)
Enables secure mobile productivity. Enterprise mobility. Identity-driven security across devices, platforms, apps, and data. Modern Windows & Mac management.
Enables secure mobile productivity. Enterprise mobility. Identity-driven security across devices, platforms, apps, and data. Modern Windows & Mac management.
Categories
G2 Awards
Best IT Management Products 2022
Best Global Sellers 2022
Grid Leader Remote Monitoring & Management (RMM) Winter 2023
Grid Leader Unified Endpoint Management (UEM) Winter 2023
Momentum Leader Unified Endpoint Management (UEM) Winter 2023
Grid Leader Endpoint Management Winter 2023
Asia Pacific Leader Endpoint Management Winter 2023
42
Microsoft Power Automate
Business Process Management
Reach new heights of business productivity by automating repetitive, time-consuming tasks with Microsoft Power Automate.
Reach new heights of business productivity by automating repetitive, time-consuming tasks with Microsoft Power Automate.
Categories
G2 Awards
Best IT Management Products 2022
Best Global Sellers 2022
India Leader Business Process Management Winter 2023
Asia Leader Business Process Management Winter 2023
Asia Pacific Leader Business Process Management Winter 2023
Grid Leader Business Process Management Winter 2023
Momentum Leader Business Process Management Winter 2023
43
Intermapper
Network Monitoring
Intermapper is a user-friendly tool that helps IT professionals map and monitor their networks in real time. Find and fix performance issues before users are impacted with auto-discovery, Layer 2 mapping, custom alerts, and more.
Intermapper is a user-friendly tool that helps IT professionals map and monitor their networks in real time. Find and fix performance issues before users are impacted with auto-discovery, Layer 2 mapping, custom alerts, and more.
Categories
G2 Awards
Best IT Management Products 2022
Grid High performer Network Monitoring Winter 2023
Grid High performer Network Monitoring Fall 2022
Grid High performer Network Monitoring Summer 2022
Grid High performer Network Monitoring Spring 2022
44
IBM Resiliency Disaster Recovery as a Service
Disaster Recovery as a Service (DRaaS)
IBM Disaster Recovery as a Service (DRaaS) provides continuous replication of critical applications, infrastructure, data and systems for rapid recovery after an IT outage.
IBM Disaster Recovery as a Service (DRaaS) provides continuous replication of critical applications, infrastructure, data and systems for rapid recovery after an IT outage.
Categories
G2 Awards
Best IT Management Products 2022
45
Veeam on IBM Cloud
Disaster Recovery as a Service (DRaaS)
Automated backup, recovery and replication solutions designed to keep your company running and your data protected with 24x7x365 availability
Automated backup, recovery and replication solutions designed to keep your company running and your data protected with 24x7x365 availability
Categories
G2 Awards
Best IT Management Products 2022
46
Barracuda MSP
Server Backup
Barracuda MSP is designed to manage how IT providers deploy data protection strategries to SMB customers.
Barracuda MSP is designed to manage how IT providers deploy data protection strategries to SMB customers.
Categories
G2 Awards
Best IT Management Products 2022
Results Leader Server Backup Winter 2023
Results Leader Server Backup Fall 2022
Results Leader Server Backup Summer 2022
Grid Leader Server Backup Spring 2022
Results Leader Server Backup Spring 2022
47
TrueSight Infrastructure Management
Enterprise IT Management
Enable IT operations with cloud- and vendor-agnostic infrastructure monitoring and management
Enable IT operations with cloud- and vendor-agnostic infrastructure monitoring and management
Categories
G2 Awards
Best IT Management Products 2022
Best IT Infrastructure Products 2022
48
BMC Helix ITSM
IT Service Management (ITSM) Tools
BMC Helix IT Service Management (ITSM) is a suite of tools with integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. Business Challenge Traditional ITSM processes often involve manual tasks that consume v
BMC Helix IT Service Management (ITSM) is a suite of tools with integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. Business Challenge Traditional ITSM processes often involve manual tasks that consume v
Categories
G2 Awards
Best IT Management Products 2022
Grid Leader Service Desk Winter 2023
Grid Leader Service Desk Fall 2022
Grid Leader Service Desk Summer 2022
Grid Leader Service Desk Spring 2022
49
Ivanti Neurons for ITSM
IT Service Management (ITSM) Tools
Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.
Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.
Categories
G2 Awards
Best IT Management Products 2022
Grid Leader Service Desk Winter 2023
Grid Leader Service Desk Fall 2022
Grid Leader Service Desk Summer 2022
Grid Leader Service Desk Spring 2022
50
OpenText GroupWise Disaster Recovery
Disaster Recovery as a Service (DRaaS)
GroupWise Disaster Recovery (formerly Reload for GroupWise), delivers quick message restoration as well as hot backups of post offices and domains, ensuring that critical data is always current and available.
GroupWise Disaster Recovery (formerly Reload for GroupWise), delivers quick message restoration as well as hot backups of post offices and domains, ensuring that critical data is always current and available.
Categories
G2 Awards
Best IT Management Products 2022
FAQs
What are the G2 Best Software Awards?
G2’s Annual Best Software Awards ranks the world’s best software companies and products based on authentic, timely reviews from real users.
How are the winners determined?
30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories they are a part of. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 50 appearing on each list.
Read more about the methodology used to calculate G2’s Best Software Awards here.
How many reviews does a vendor need to be eligible?
To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software seller or product must receive at least 50 approved and published reviews during the 2021 calendar year. Scores reflect only data from reviews submitted during this evaluation period.
How are the Best Software Awards different from quarterly badge lists?
For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2021. Other G2 reports might include more or less data which would potentially show different rankings for software sellers and software products. Also, broadly-defined “Other” categories such as “Other Marketing Software” and “Other IT Security Software” were excluded to ensure we were evaluating products with relevant comparative scoring.
Read more about G2’s research scoring methodologies.
Can software sellers and products win multiple awards?
Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.
How are reviews verified and vetted?
It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with sellers and organizations to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.
For more information on the reviews process, view G2’s community guidelines.
Were G2’s 2022 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?
There are a few changes to G2's Best Software Lists this year. To be more inclusive of software sellers and products, we reduced the number of vendor-level reviews per calendar year to be eligible - from 100 to 50. Being eligible of course does not guarantee inclusion on a list.
We also added new persona-based lists, such as "Best software for professionals in marketing." Net-new categories this year that enable greater segmentation include those for:
- CAD & PLM Products
- Collaboration & Productivity Products
- Commerce Products
- Content Management Products
- Design Products
- Development Products
- IT Infrastructure Products
- Office Products
- Security Products
