Best Mid-Market Products
2022
Nothing but the best software. Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace.
G2 is proud to share our 2022 list of the Best Mid-Market Products
Each day, new and returning users visit G2 to leverage our growing community of trusted reviewers to feel empowered to make intelligent software buying decisions for their business.
Top Mid-Market Product awards are earned by software products and companies that provide best-in-class customer service products and experiences for their customers.
Check out our FAQs to learn more.
Award-Winning Best Mid-Market Product Categories Include:
1
Gong
Conversation Intelligence
Gong
View profileThe patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
Categories
G2 Awards
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Sales Products 2022
Fastest Growing Products 2022
Grid Leader Sales Coaching Winter 2023
2
Chorus by ZoomInfo
Conversation Intelligence
Chorus by ZoomInfo
View profileChorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
Chorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
Categories
G2 Awards
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Best Sales Products 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Canada Leader Sales Coaching Winter 2023
Grid Leader Conversation Intelligence Winter 2023
3
Amplitude Analytics
Product Analytics
Amplitude is an analytics solution built for modern product teams.
Categories
G2 Awards
Best Software Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Highest Satisfaction Products 2022
Relationship Leader Mobile App Analytics Winter 2023
Middle East Leader Mobile App Analytics Winter 2023
Grid Leader Mobile App Analytics Winter 2023
4
Zendesk Support Suite
Help Desk
Zendesk Support Suite
View profileProvide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories
G2 Awards
Best Small Business Products 2022
Best Collaboration and Productivity Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Analytics and AI Products 2022
Highest Satisfaction Products 2022
Grid Leader Proactive Notification Winter 2023
5
ADP Workforce Now
HCM Software
ADP Workforce Now
View profileFrom basic payroll and helping with Affordable Care Act (ACA) compliance, to managing employees across borders, ADP Workforce Now is a simple, powerful solution that helps companies with 50 or more employees improve their business performance.
From basic payroll and helping with Affordable Care Act (ACA) compliance, to managing employees across borders, ADP Workforce Now is a simple, powerful solution that helps companies with 50 or more employees improve their business performance.
Categories
G2 Awards
Best HR Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Enterprise Products 2022
Highest Satisfaction Products 2022
Grid Leader Job Description Management Winter 2023
Grid Leader Payroll Winter 2023
Grid Leader HCM Software Winter 2023
Results Leader HCM Software Winter 2023
6
Salesloft
Sales Engagement
Salesloft
View profileSalesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Sales Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Small Business Products 2022
Implementation Leader Email Tracking Winter 2023
Implementation Leader Outbound Call Tracking Winter 2023
Results Leader Sales Engagement Winter 2023
7
Paylocity
Core HR
Paylocity
View profilePaylocity’s comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement.
Paylocity’s comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement.
Categories
G2 Awards
Best HR Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Grid Leader Onboarding Winter 2023
Grid Leader Performance Management Winter 2023
Grid Leader Workforce Management Winter 2023
8
Confluence
Knowledge Base
Confluence
View profileGive your team one place to share, find, and collaborate on information they need to get work done.
Give your team one place to share, find, and collaborate on information they need to get work done.
Categories
G2 Awards
Best Mid-Market Products 2022
Best Software Products 2022
Best Content Management Products 2022
Highest Satisfaction Products 2022
Grid Leader Knowledge Management Winter 2023
Europe Leader Knowledge Base Winter 2023
Grid Leader Knowledge Base Winter 2023
9
Meltwater
Social Media Listening Tools
Meltwater
View profileManage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.
Manage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.
Categories
G2 Awards
Best Marketing Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader Media Monitoring Winter 2023
Grid Leader PR Analytics Winter 2023
10
Outreach
Sales Engagement
Outreach
View profileOutreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and ef
Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and ef
Categories
G2 Awards
Best Sales Products 2022
Best Enterprise Products 2022
Highest Satisfaction Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Grid Leader Email Tracking Winter 2023
Results Leader Conversation Intelligence Winter 2023
Grid Leader Sales Engagement Winter 2023
Grid Leader Outbound Call Tracking Winter 2023
11
ZoomInfo Sales
Sales Intelligence
ZoomInfo Sales
View profileFind your next customer with ZoomInfo Sales, the biggest, most accurate, and most frequently refreshed database of contact and company insights, intelligence, and purchasing intent data, all in one, modern go-to-market platform.
Find your next customer with ZoomInfo Sales, the biggest, most accurate, and most frequently refreshed database of contact and company insights, intelligence, and purchasing intent data, all in one, modern go-to-market platform.
Categories
G2 Awards
Best Marketing Products 2022
Best Office Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Small Business Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader Sales Intelligence Winter 2023
Implementation Leader Marketing Account Intelligence Winter 2023
12
NICE CXone Mpower
Contact Center
NICE CXone Mpower
View profileNICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXo
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXo
Categories
G2 Awards
Best Enterprise Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Best Office Products 2022
Grid Leader Contact Center Workforce Winter 2023
Grid Leader Auto Dialer Winter 2023
13
HubSpot Sales Hub
CRM
HubSpot Sales Hub
View profileSupercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for growing teams.
Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for growing teams.
Categories
G2 Awards
Best Sales Products 2022
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Best Office Products 2022
Grid Leader CPQ Winter 2023
Usability Leader CPQ Winter 2023
Usability Leader Visitor Identification Winter 2023
14
Miro
Visual Collaboration Platforms
Miro
View profileMiro offers a complete set of tools to support product development workflows, scaled frameworks, and full-scale Agile transformation. Miro’s built in capabilities for estimations, dependency mapping, private retrospectives, and scaled product planning are complemented by powerful two-way sync with J
Miro offers a complete set of tools to support product development workflows, scaled frameworks, and full-scale Agile transformation. Miro’s built in capabilities for estimations, dependency mapping, private retrospectives, and scaled product planning are complemented by powerful two-way sync with J
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Design Products 2022
Highest Satisfaction Products 2022
Momentum Leader Visual Collaboration Platforms Winter 2023
15
Highspot
Sales Enablement
Highspot
View profileHighspot is the industry’s most advanced sales enablement solution. With artificial intelligence technology that powers industry-leading search and recommendations, a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50+ certified technology integr
Highspot is the industry’s most advanced sales enablement solution. With artificial intelligence technology that powers industry-leading search and recommendations, a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50+ certified technology integr
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Momentum Leader Sales Enablement Winter 2023
Grid Leader Sales Enablement Winter 2023
Grid Leader Sales Enablement Fall 2022
16
Showpad Content
Sales Enablement
Showpad Content
View profileShowpad Content makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales conten
Showpad Content makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales conten
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Usability Leader Content Experience Platforms Winter 2023
Relationship Leader Content Experience Platforms Winter 2023
17
Paycom
Payroll
Paycom
View profilePaycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.
Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.
Categories
G2 Awards
Best HR Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader Compensation Management Winter 2023
Usability Leader Compensation Management Winter 2023
Results Leader Compensation Management Winter 2023
Grid Leader Background Check Winter 2023
18
Seismic Content
Sales Enablement
Seismic Content
View profileSeismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates.
Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates.
Categories
G2 Awards
Best Enterprise Products 2022
Highest Satisfaction Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Grid Leader Sales Enablement Winter 2023
Europe Leader Sales Enablement Winter 2023
19
HubSpot Marketing Hub
Marketing Automation
HubSpot Marketing Hub
View profileMarketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
Categories
G2 Awards
Best Marketing Products 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Best Enterprise Products 2022
Grid Leader Social Media Advertising Winter 2023
Grid Leader Social Media Management Winter 2023
20
BambooHR
HCM Software
BambooHR
View profileMake a successful transition from tracking employee information in spreadsheets to managing it with personalized HR software that frees up time for meaningful work.
Make a successful transition from tracking employee information in spreadsheets to managing it with personalized HR software that frees up time for meaningful work.
Categories
G2 Awards
Best HR Products 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Relationship Leader Core HR Winter 2023
Implementation Leader Core HR Winter 2023
Usability Leader Applicant Tracking Systems (ATS) Winter 2023
Implementation Leader HCM Software Winter 2023
21
Mixpanel
Product Analytics
Mixpanel
View profileMixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.
Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.
Categories
G2 Awards
Best Software Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Mid-Market Products 2022
Best Commerce Products 2022
Grid Leader E-Commerce Analytics Winter 2023
Results Leader Product Analytics Winter 2023
Relationship Leader Product Analytics Winter 2023
22
Sendoso
Direct Mail Automation
Sendoso
View profileSendoso helps companies engage, acquire, and retain customers by integrating digital and physical sending strategies into mission-critical revenue programs.
Sendoso helps companies engage, acquire, and retain customers by integrating digital and physical sending strategies into mission-critical revenue programs.
Categories
G2 Awards
Best Software Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Best Marketing Products 2022
Grid Leader Account-Based Direct Mail Winter 2023
Grid Leader Promotional Product Management Winter 2023
Implementation Leader Account-Based Direct Mail Winter 2023
23
Talkdesk
Contact Center
Talkdesk
View profileTalkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed o
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed o
Categories
G2 Awards
Best Enterprise Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Office Products 2022
Usability Leader Speech Analytics Winter 2023
24
Lucidspark
Visual Collaboration Platforms
Lucidspark
View profileLucidspark is a virtual whiteboard where teams can bring their best ideas to light. Brainstorm and collaborate as a team in real time, no matter where you are. Lucidspark helps people organize notes and scribbles and turn them into presentation-ready concepts. When it’s time for next steps, teams ca
Lucidspark is a virtual whiteboard where teams can bring their best ideas to light. Brainstorm and collaborate as a team in real time, no matter where you are. Lucidspark helps people organize notes and scribbles and turn them into presentation-ready concepts. When it’s time for next steps, teams ca
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Implementation Leader Visual Collaboration Platforms Winter 2023
25
Hootsuite
Social Media Management
Hootsuite
View profileHootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and track your social performance, all in one place, giving you the right tools to grow your brands, businesses, and customer relati
Hootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and track your social performance, all in one place, giving you the right tools to grow your brands, businesses, and customer relati
Categories
G2 Awards
Best Small Business Products 2022
Best Marketing Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Grid Leader Social Media Listening Tools Winter 2023
Implementation Leader Social Media Analytics Winter 2023
Implementation Leader Social Media Listening Tools Winter 2023
26
AppDynamics
Application Performance Monitoring (APM)
AppDynamics
View profileAn application performance management solution that monitors every line of code to help resolve application issues, make user experience improvements, and monitor application performance.
An application performance management solution that monitors every line of code to help resolve application issues, make user experience improvements, and monitor application performance.
Categories
G2 Awards
Best IT Infrastructure Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Office Products 2022
Best Small Business Products 2022
Asia Pacific Leader Application Performance Monitoring (APM) Winter 2023
Grid Leader Application Performance Monitoring (APM) Winter 2023
Grid Leader Container Monitoring Winter 2023
27
Rippling
Core HR
A Single, Modern System for Your Payroll, Benefits, HR & IT.
Categories
G2 Awards
Best Security Products 2022
Best HR Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Software Products 2022
Grid Leader Corporate Learning Management Systems Winter 2023
Grid Leader Mobile Device Management (MDM) Winter 2023
Results Leader HCM Software Winter 2023
28
Greenhouse
Applicant Tracking Systems (ATS)
Greenhouse
View profileThe platform was built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.
The platform was built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.
Categories
G2 Awards
Best HR Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Usability Leader Diversity Recruiting Winter 2023
Results Leader Onboarding Winter 2023
Grid Leader Diversity Recruiting Winter 2023
Europe Leader Applicant Tracking Systems (ATS) Winter 2023
29
Contentsquare
Session Replay
Contentsquare
View profileContentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.
Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.
Categories
G2 Awards
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader Session Replay Winter 2023
Grid Leader Customer Journey Mapping Winter 2023
Europe Leader Session Replay Winter 2023
Grid Leader Customer Journey Analytics Winter 2023
30
Lever
Applicant Tracking Systems (ATS)
Lever
View profileGet the hiring results you want. Engage the right talent, faster with the world's first collaborative applicant tracking system
Get the hiring results you want. Engage the right talent, faster with the world's first collaborative applicant tracking system
Categories
G2 Awards
Best Software Products 2022
Best Mid-Market Products 2022
Best HR Products 2022
Highest Satisfaction Products 2022
Grid Leader Recruitment Marketing Winter 2023
Grid Leader Candidate Relationship Management Winter 2023
31
Okta
Identity and Access Management (IAM)
Okta
View profileOkta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core
Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core
Categories
G2 Awards
Best Security Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Relationship Leader Customer Identity and Access Management (CIAM) Winter 2023
Usability Leader Single Sign-On (SSO) Winter 2023
Relationship Leader Identity and Access Management (IAM) Winter 2023
32
Heap | by Contentsquare
Product Analytics
Heap | by Contentsquare
View profileHeap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
Categories
G2 Awards
Best Commerce Products 2022
Best Mid-Market Products 2022
Best Development Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader E-Commerce Analytics Winter 2023
Momentum Leader E-Commerce Analytics Winter 2023
Momentum Leader Product Analytics Winter 2023
Momentum Leader Digital Analytics Winter 2023
33
Smartsheet
Project Management
Smartsheet
View profileSmartsheet is a modern work management platform that helps teams manage projects, automate processes, and scale workflows all in one central platform.
Smartsheet is a modern work management platform that helps teams manage projects, automate processes, and scale workflows all in one central platform.
Categories
G2 Awards
Best Project Management Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Fastest Growing Products 2022
Highest Satisfaction Products 2022
Usability Leader Project and Portfolio Management Winter 2023
34
UKG Pro
Core HR
UKG Pro
View profileDesigned for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anti
Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anti
Categories
G2 Awards
Best HR Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Fastest Growing Products 2022
Grid Leader Succession Planning Winter 2023
Momentum Leader Core HR Winter 2023
Usability Leader HCM Software Winter 2023
35
Google Analytics
Digital Analytics
Google Analytics
View profileGoogle Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back. Delivered on Google's world-class platform.
Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back. Delivered on Google's world-class platform.
Categories
G2 Awards
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Best Software Products 2022
Usability Leader Content Analytics Winter 2023
Results Leader Content Analytics Winter 2023
Relationship Leader Content Analytics Winter 2023
Implementation Leader Content Analytics Winter 2023
36
Intercom
Live Chat
Intercom
View profileIntercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actiona
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actiona
Categories
G2 Awards
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Analytics and AI Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Implementation Leader Digital Adoption Platform Winter 2023
Implementation Leader Conversational Marketing Winter 2023
Usability Leader Digital Adoption Platform Winter 2023
Results Leader Digital Adoption Platform Winter 2023
37
Celtra
Creative Management Platforms
Celtra
View profileCreative Automation for Marketing and Advertising allows brands and agencies to efficiently scale content production for global toolkits, performance creative, and market-specific campaigns. Creative Automation for Media is a product for publishers and platforms (such as ad networks and DSPs). It a
Creative Automation for Marketing and Advertising allows brands and agencies to efficiently scale content production for global toolkits, performance creative, and market-specific campaigns. Creative Automation for Media is a product for publishers and platforms (such as ad networks and DSPs). It a
Categories
G2 Awards
Best Marketing Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Usability Leader Mobile Advertising Winter 2023
Usability Leader Creative Management Platforms Winter 2023
Implementation Leader Mobile Advertising Winter 2023
38
Insider
Mobile Marketing
Insider
View profileInsider is the first integrated Growth Management Platform helping digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenue from a unified platform powered by Artificial Intelligence and Machine Learning.
Insider is the first integrated Growth Management Platform helping digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenue from a unified platform powered by Artificial Intelligence and Machine Learning.
Categories
G2 Awards
Best Marketing Products 2022
Best Mid-Market Products 2022
Best Commerce Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Usability Leader Customer Data Platform (CDP) Winter 2023
Relationship Leader Customer Data Platform (CDP) Winter 2023
Grid Leader Customer Data Platform (CDP) Winter 2023
39
Lattice
Performance Management
Lattice
View profileLattice is the People Management Platform that brings together all of the tools, workflows, and insights to help organizations develop engaged and high-performing employees within a winning culture. By combining continuous performance management, employee engagement surveys, compensation management,
Lattice is the People Management Platform that brings together all of the tools, workflows, and insights to help organizations develop engaged and high-performing employees within a winning culture. By combining continuous performance management, employee engagement surveys, compensation management,
Categories
G2 Awards
Best Mid-Market Products 2022
Best HR Products 2022
Fastest Growing Products 2022
Best Software Products 2022
Relationship Leader Career Management Winter 2023
Implementation Leader Career Management Winter 2023
40
Seismic Learning
Sales Training and Onboarding
Seismic Learning
View profileSeismic Learning is the powerfully simple training software that helps customer-facing teams learn, practice, and do better work.
Seismic Learning is the powerfully simple training software that helps customer-facing teams learn, practice, and do better work.
Categories
G2 Awards
Best Mid-Market Products 2022
Implementation Leader Sales Training and Onboarding Winter 2023
Relationship Leader Sales Training and Onboarding Winter 2023
Grid Leader Sales Training and Onboarding Winter 2023
Results Leader Sales Training and Onboarding Winter 2023
Usability Leader Sales Training and Onboarding Winter 2023
Grid Leader Course Authoring Winter 2023
Usability Leader Course Authoring Winter 2023
41
Reputation
Online Reputation Management
Reputation
View profileReputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this proc
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this proc
Categories
G2 Awards
Best Marketing Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Results Leader Experience Management Winter 2023
Usability Leader Experience Management Winter 2023
Relationship Leader Experience Management Winter 2023
Relationship Leader Online Reputation Management Winter 2023
Usability Leader Online Reputation Management Winter 2023
42
Facebook for Business
Social Media Advertising
Find new customers. Increase sales.
Categories
G2 Awards
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Implementation Leader Social Media Advertising Winter 2023
Results Leader Social Media Advertising Winter 2023
Asia Leader Social Media Advertising Winter 2023
Middle East & Africa Leader Social Media Advertising Winter 2023
Asia Pacific Leader Social Media Advertising Winter 2023
43
Allego
Sales Enablement
Allego
View profileAllego’s learning and enablement platform elevates performance for sales and other teams by combining learning, content, and collaboration into one app, designed for the flow of work.
Allego’s learning and enablement platform elevates performance for sales and other teams by combining learning, content, and collaboration into one app, designed for the flow of work.
Categories
G2 Awards
Best Sales Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Relationship Leader Sales Training and Onboarding Winter 2023
Grid Leader Sales Training and Onboarding Winter 2023
44
Stack Overflow for Teams
Knowledge Base
Stack Overflow for Teams
View profileStack Overflow for Teams is a knowledge sharing and collaboration platform that helps teams solve challenges at each stage of the development lifecycle. Access the knowledge you need, when you need it, to build better products.
Stack Overflow for Teams is a knowledge sharing and collaboration platform that helps teams solve challenges at each stage of the development lifecycle. Access the knowledge you need, when you need it, to build better products.
Categories
G2 Awards
Best Small Business Products 2022
Best Content Management Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Momentum Leader Q&A Platforms Winter 2023
Grid Leader Q&A Platforms Winter 2023
Grid Leader Knowledge Management Winter 2023
45
Cvent Event Marketing & Management
Event Management Platforms
Cvent Event Marketing & Management
View profileCvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.
Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.
Categories
G2 Awards
Best Enterprise Products 2022
Best Marketing Products 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
46
Zoho Desk
Help Desk
Zoho Desk
View profileZoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Southeast Asia Leader Help Desk Winter 2023
Italy Leader Help Desk Winter 2023
Latin America Leader Help Desk Winter 2023
Asia Leader Live Chat Winter 2023
ANZ Leader Customer Self-Service Winter 2023
47
Stampli
AP Automation
Stampli is the only finance operations platform centered on AP.
Categories
G2 Awards
Best Accounting and Finance Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Best Software Products 2022
Relationship Leader Invoice Management Winter 2023
Implementation Leader AP Automation Winter 2023
Results Leader Invoice Management Winter 2023
Results Leader AP Automation Winter 2023
48
Workable
Core HR
Workable
View profileWorkable simplifies HR with a suite of products for recruitment and employee management: Workable Recruiting is the leading Applicant Tracking System, enhancing hiring with AI, powerful sourcing tools, and seamless integration with major job boards. Speed up hiring with automation, and stay informed
Workable simplifies HR with a suite of products for recruitment and employee management: Workable Recruiting is the leading Applicant Tracking System, enhancing hiring with AI, powerful sourcing tools, and seamless integration with major job boards. Speed up hiring with automation, and stay informed
Categories
G2 Awards
Best HR Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Grid Leader Employee Referral Winter 2023
Implementation Leader Employee Referral Winter 2023
Implementation Leader Recruitment Marketing Winter 2023
Usability Leader Employee Referral Winter 2023
Implementation Leader Applicant Tracking Systems (ATS) Winter 2023
49
Playvox Quality Management
Contact Center Quality Assurance
Playvox Quality Management
View profilePlayvox is a modern Quality Assurance software. Improve customer experience and satisfaction by evaluating, coaching, training and motivating your agents to increase their performance. All in one centralized place.
Playvox is a modern Quality Assurance software. Improve customer experience and satisfaction by evaluating, coaching, training and motivating your agents to increase their performance. All in one centralized place.
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Relationship Leader Contact Center Quality Assurance Winter 2023
50
Freshstatus by Freshworks
IT Alerting
Freshstatus by Freshworks
View profileBranded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.
Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.
Categories
G2 Awards
Best IT Management Products 2022
Best Mid-Market Products 2022
Grid Leader Incident Management Winter 2023
Grid Leader IT Alerting Winter 2023
Implementation Leader IT Alerting Winter 2023
Europe Leader Incident Management Winter 2023
United Kingdom Leader Incident Management Winter 2023
Momentum Leader IT Alerting Winter 2023
FAQs
What are the G2 Best Software Awards?
G2’s Annual Best Software Awards ranks the world’s best software companies and products based on authentic, timely reviews from real users.
How are the winners determined?
30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories they are a part of. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 50 appearing on each list.
Read more about the methodology used to calculate G2’s Best Software Awards here.
How many reviews does a vendor need to be eligible?
To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software seller or product must receive at least 50 approved and published reviews during the 2021 calendar year. Scores reflect only data from reviews submitted during this evaluation period.
How are the Best Software Awards different from quarterly badge lists?
For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2021. Other G2 reports might include more or less data which would potentially show different rankings for software sellers and software products. Also, broadly-defined “Other” categories such as “Other Marketing Software” and “Other IT Security Software” were excluded to ensure we were evaluating products with relevant comparative scoring.
Read more about G2’s research scoring methodologies.
Can software sellers and products win multiple awards?
Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.
How are reviews verified and vetted?
It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with sellers and organizations to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.
For more information on the reviews process, view G2’s community guidelines.
Were G2’s 2022 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?
There are a few changes to G2's Best Software Lists this year. To be more inclusive of software sellers and products, we reduced the number of vendor-level reviews per calendar year to be eligible - from 100 to 50. Being eligible of course does not guarantee inclusion on a list.
We also added new persona-based lists, such as "Best software for professionals in marketing." Net-new categories this year that enable greater segmentation include those for:
- CAD & PLM Products
- Collaboration & Productivity Products
- Commerce Products
- Content Management Products
- Design Products
- Development Products
- IT Infrastructure Products
- Office Products
- Security Products
