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Best Configuration Management Tools

Adam Crivello
AC
Researched and written by Adam Crivello

Configuration management tools track changes to applications and their infrastructure to ensure that configurations are in a known and trusted state, and configuration details don’t rely on tribal knowledge of the development team. Configuration management software provides an accurate historical record of the system state, which is helpful for project management, auditing, and debugging. These tools increase efficiency and stability and visibility into changes that occur in an application and streamline a company’s change control process. These platforms also integrate with version control systems, software testing products, bug-tracking tools, and other software development tools.

To qualify for inclusion in the Configuration Management category, a product must:

Record the status and changes to configuration items
Automatically configure systems to their desired state through configuration files
Track defects back to their original source, typically through version control systems
Capture release versions and keep a snapshot of a system’s current state
Be capable of rolling back configurations to previous snapshots
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Featured Configuration Management Tools At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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119 Listings in Configuration Management Available
(1,193)4.4 out of 5
2nd Easiest To Use in Configuration Management software
View top Consulting Services for ServiceNow IT Service Management
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ServiceNow IT Service Management (ITSM) is a comprehensive cloud-based AI software solution designed to streamline and enhance the delivery of IT services within a business. With ServiceNow ITSM, orga

    Users
    • Consultant
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 73% Enterprise
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ServiceNow IT Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    146
    Incident Management
    96
    Features
    88
    Efficiency
    85
    Integrations
    74
    Cons
    Learning Curve
    62
    Expensive
    52
    Limited Customization
    45
    Complexity
    44
    Customization Difficulty
    42
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ServiceNow IT Service Management features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    8.5
    Quality of Support
    Average: 8.6
    8.6
    Ease of Admin
    Average: 8.4
    8.5
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Santa Clara, CA
    Twitter
    @servicenow
    52,804 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30,388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ServiceNow IT Service Management (ITSM) is a comprehensive cloud-based AI software solution designed to streamline and enhance the delivery of IT services within a business. With ServiceNow ITSM, orga

Users
  • Consultant
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 73% Enterprise
  • 21% Mid-Market
ServiceNow IT Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
146
Incident Management
96
Features
88
Efficiency
85
Integrations
74
Cons
Learning Curve
62
Expensive
52
Limited Customization
45
Complexity
44
Customization Difficulty
42
ServiceNow IT Service Management features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
8.5
Quality of Support
Average: 8.6
8.6
Ease of Admin
Average: 8.4
8.5
Ease of Use
Average: 8.5
Seller Details
Company Website
Year Founded
2004
HQ Location
Santa Clara, CA
Twitter
@servicenow
52,804 Twitter followers
LinkedIn® Page
www.linkedin.com
30,388 employees on LinkedIn®
(2,263)4.7 out of 5
5th Easiest To Use in Configuration Management software
View top Consulting Services for GitHub
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GitHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    103
    Team Collaboration
    89
    Collaboration
    88
    Ease of Use
    85
    Version Control
    83
    Cons
    Learning Curve
    31
    Complexity
    30
    Limited Features
    29
    Learning Difficulty
    27
    Difficulty for Beginners
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GitHub features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    8.8
    Quality of Support
    Average: 8.6
    8.7
    Ease of Admin
    Average: 8.4
    8.7
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GitHub
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @github
    2,604,424 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,551 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 30% Mid-Market
GitHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
103
Team Collaboration
89
Collaboration
88
Ease of Use
85
Version Control
83
Cons
Learning Curve
31
Complexity
30
Limited Features
29
Learning Difficulty
27
Difficulty for Beginners
25
GitHub features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
8.8
Quality of Support
Average: 8.6
8.7
Ease of Admin
Average: 8.4
8.7
Ease of Use
Average: 8.5
Seller Details
Seller
GitHub
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@github
2,604,424 Twitter followers
LinkedIn® Page
www.linkedin.com
5,551 employees on LinkedIn®

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(373)4.6 out of 5
7th Easiest To Use in Configuration Management software
Save to My Lists
Entry Level Price:$5,000 per year
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 49% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Red Hat Ansible Automation Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    59
    Automation Efficiency
    48
    Ease of Use
    43
    Easy Integrations
    38
    Task Automation
    36
    Cons
    Complexity
    16
    Learning Curve
    16
    Learning Difficulty
    16
    Automation Issues
    12
    Complex Setup
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    8.3
    Quality of Support
    Average: 8.6
    8.8
    Ease of Admin
    Average: 8.4
    8.7
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Red Hat
    Company Website
    Year Founded
    1993
    HQ Location
    Raleigh, NC
    Twitter
    @RedHat
    297,326 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,455 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 49% Enterprise
  • 35% Mid-Market
Red Hat Ansible Automation Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
59
Automation Efficiency
48
Ease of Use
43
Easy Integrations
38
Task Automation
36
Cons
Complexity
16
Learning Curve
16
Learning Difficulty
16
Automation Issues
12
Complex Setup
12
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
8.3
Quality of Support
Average: 8.6
8.8
Ease of Admin
Average: 8.4
8.7
Ease of Use
Average: 8.5
Seller Details
Seller
Red Hat
Company Website
Year Founded
1993
HQ Location
Raleigh, NC
Twitter
@RedHat
297,326 Twitter followers
LinkedIn® Page
www.linkedin.com
18,455 employees on LinkedIn®
(145)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Configuration Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, an

    Users
    • Senior Network Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 46% Enterprise
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BackBox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    35
    Ease of Use
    35
    Backup
    32
    Features
    26
    Time-saving
    26
    Cons
    Complex Setup
    14
    Slow Performance
    14
    Learning Curve
    13
    Usability Issues
    13
    Backup Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BackBox features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Quality of Support
    Average: 8.6
    9.1
    Ease of Admin
    Average: 8.4
    9.3
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BackBox
    Company Website
    Year Founded
    2009
    HQ Location
    Global, OO
    Twitter
    @Back_Box
    308 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, an

Users
  • Senior Network Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 46% Enterprise
  • 27% Mid-Market
BackBox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
35
Ease of Use
35
Backup
32
Features
26
Time-saving
26
Cons
Complex Setup
14
Slow Performance
14
Learning Curve
13
Usability Issues
13
Backup Issues
12
BackBox features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.6
9.4
Quality of Support
Average: 8.6
9.1
Ease of Admin
Average: 8.4
9.3
Ease of Use
Average: 8.5
Seller Details
Seller
BackBox
Company Website
Year Founded
2009
HQ Location
Global, OO
Twitter
@Back_Box
308 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
(34)4.8 out of 5
3rd Easiest To Use in Configuration Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IT teams using ConfigMgr and Intune are constantly battling time-consuming, repetitive tasks – and traditional tools don’t give them the visibility or speed they need. That’s where Right Click Tools c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 79% Enterprise
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Right Click Tools Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Features
    11
    Automation
    8
    Customer Support
    7
    Useful
    6
    Cons
    Integration Issues
    4
    Access Restrictions
    2
    Implementation Issues
    2
    Access Issues
    1
    Authentication Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Right Click Tools features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Quality of Support
    Average: 8.6
    9.3
    Ease of Admin
    Average: 8.4
    9.6
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    St. Louis Park
    Twitter
    @RecastSoftware
    2,072 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IT teams using ConfigMgr and Intune are constantly battling time-consuming, repetitive tasks – and traditional tools don’t give them the visibility or speed they need. That’s where Right Click Tools c

Users
No information available
Industries
No information available
Market Segment
  • 79% Enterprise
  • 18% Mid-Market
Right Click Tools Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Features
11
Automation
8
Customer Support
7
Useful
6
Cons
Integration Issues
4
Access Restrictions
2
Implementation Issues
2
Access Issues
1
Authentication Issues
1
Right Click Tools features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.6
9.5
Quality of Support
Average: 8.6
9.3
Ease of Admin
Average: 8.4
9.6
Ease of Use
Average: 8.5
Seller Details
Company Website
Year Founded
2015
HQ Location
St. Louis Park
Twitter
@RecastSoftware
2,072 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. With Config, you can review changes in configurations and relationships between AWS re

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AWS Config Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Cloud Services
    1
    Code Management
    1
    Configuration Management
    1
    Ease of Use
    1
    Cons
    Complex Setup
    1
    Customization Difficulty
    1
    Poor Reporting
    1
    Time-Consumption
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AWS Config features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Quality of Support
    Average: 8.6
    9.1
    Ease of Admin
    Average: 8.4
    8.7
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,219,847 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. With Config, you can review changes in configurations and relationships between AWS re

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Enterprise
  • 30% Mid-Market
AWS Config Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Cloud Services
1
Code Management
1
Configuration Management
1
Ease of Use
1
Cons
Complex Setup
1
Customization Difficulty
1
Poor Reporting
1
Time-Consumption
1
AWS Config features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
8.9
Quality of Support
Average: 8.6
9.1
Ease of Admin
Average: 8.4
8.7
Ease of Use
Average: 8.5
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,219,847 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(110)4.6 out of 5
Optimized for quick response
8th Easiest To Use in Configuration Management software
Save to My Lists
Entry Level Price:Starting at $2.50
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CoreView ends the security-vs-productivity dilemma in Microsoft 365 - and over 4,000 organizations already rely on it to manage and secure their environments at scale. It’s the only platform that

    Users
    No information available
    Industries
    • Information Technology and Services
    • Construction
    Market Segment
    • 52% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CoreView Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Automation
    14
    Customer Support
    10
    Time-saving
    10
    Customization
    9
    Cons
    Navigation Issues
    10
    Steep Learning Curve
    7
    System Delays
    7
    Limited Features
    6
    Insufficient Training
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CoreView features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Quality of Support
    Average: 8.6
    8.7
    Ease of Admin
    Average: 8.4
    8.7
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CoreView
    Company Website
    Year Founded
    2014
    HQ Location
    Washington, DC
    Twitter
    @CoreViewHQ
    1,026 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    159 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CoreView ends the security-vs-productivity dilemma in Microsoft 365 - and over 4,000 organizations already rely on it to manage and secure their environments at scale. It’s the only platform that

Users
No information available
Industries
  • Information Technology and Services
  • Construction
Market Segment
  • 52% Enterprise
  • 32% Mid-Market
CoreView Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Automation
14
Customer Support
10
Time-saving
10
Customization
9
Cons
Navigation Issues
10
Steep Learning Curve
7
System Delays
7
Limited Features
6
Insufficient Training
5
CoreView features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.6
9.4
Quality of Support
Average: 8.6
8.7
Ease of Admin
Average: 8.4
8.7
Ease of Use
Average: 8.5
Seller Details
Seller
CoreView
Company Website
Year Founded
2014
HQ Location
Washington, DC
Twitter
@CoreViewHQ
1,026 Twitter followers
LinkedIn® Page
www.linkedin.com
159 employees on LinkedIn®
(66)4.4 out of 5
10th Easiest To Use in Configuration Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enable continuous services and compliance with automation and configuration management

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 30% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Automation & Control features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.5
    8.6
    Quality of Support
    Average: 8.6
    8.9
    Ease of Admin
    Average: 8.4
    8.8
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,570,889 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220,934 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Enable continuous services and compliance with automation and configuration management

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 30% Enterprise
Azure Automation & Control features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.5
8.6
Quality of Support
Average: 8.6
8.9
Ease of Admin
Average: 8.4
8.8
Ease of Use
Average: 8.6
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,570,889 Twitter followers
LinkedIn® Page
www.linkedin.com
220,934 employees on LinkedIn®
Ownership
MSFT
(625)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Configuration Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Complete DevOps solution. CloudBees empowers your software delivery teams to transform your business. CloudBees solution brings together development, operations, IT, security, and business teams t

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Enterprise
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CloudBees Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Deployment
    5
    Features
    5
    Reliability
    5
    User Interface
    5
    Cons
    Expensive
    3
    Complex Features
    2
    Complexity
    2
    Complex User Interface
    2
    Inefficient Processes
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CloudBees features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Quality of Support
    Average: 8.6
    8.1
    Ease of Admin
    Average: 8.4
    8.6
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CloudBees
    Company Website
    Year Founded
    2010
    HQ Location
    San Jose, CA
    Twitter
    @CloudBees
    39,495 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    553 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Complete DevOps solution. CloudBees empowers your software delivery teams to transform your business. CloudBees solution brings together development, operations, IT, security, and business teams t

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Enterprise
  • 40% Mid-Market
CloudBees Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Deployment
5
Features
5
Reliability
5
User Interface
5
Cons
Expensive
3
Complex Features
2
Complexity
2
Complex User Interface
2
Inefficient Processes
2
CloudBees features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.6
8.9
Quality of Support
Average: 8.6
8.1
Ease of Admin
Average: 8.4
8.6
Ease of Use
Average: 8.5
Seller Details
Seller
CloudBees
Company Website
Year Founded
2010
HQ Location
San Jose, CA
Twitter
@CloudBees
39,495 Twitter followers
LinkedIn® Page
www.linkedin.com
553 employees on LinkedIn®
(282)4.6 out of 5
Optimized for quick response
13th Easiest To Use in Configuration Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplify your developer experience with the world's first AI-augmented software delivery platform. Upgrade your software delivery with Harness' innovative CI/CD, Feature Flags, Infrastructure as Co

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 40% Enterprise
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Harness Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    113
    Features
    75
    Feature Flags
    50
    Easy Setup
    40
    Easy Integrations
    31
    Cons
    Missing Features
    23
    Limitations
    20
    Limited Features
    20
    Learning Curve
    17
    Poor UI
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Harness Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    9.1
    Quality of Support
    Average: 8.6
    8.8
    Ease of Admin
    Average: 8.4
    8.8
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Harness
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco
    Twitter
    @HarnessWealth
    1,456 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,541 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplify your developer experience with the world's first AI-augmented software delivery platform. Upgrade your software delivery with Harness' innovative CI/CD, Feature Flags, Infrastructure as Co

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 40% Enterprise
  • 39% Mid-Market
Harness Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
113
Features
75
Feature Flags
50
Easy Setup
40
Easy Integrations
31
Cons
Missing Features
23
Limitations
20
Limited Features
20
Learning Curve
17
Poor UI
16
Harness Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.6
9.1
Quality of Support
Average: 8.6
8.8
Ease of Admin
Average: 8.4
8.8
Ease of Use
Average: 8.5
Seller Details
Seller
Harness
Company Website
Year Founded
2018
HQ Location
San Francisco
Twitter
@HarnessWealth
1,456 Twitter followers
LinkedIn® Page
www.linkedin.com
1,541 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AWS CodePipeline is a continuous integration and continuous delivery service for fast and reliable application and infrastructure updates.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Small-Business
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AWS CodePipeline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    4
    Integrations
    4
    Cloud Services
    3
    Features
    3
    Tools
    3
    Cons
    Complexity Issues
    2
    API Limitations
    1
    Complexity
    1
    Complex Setup
    1
    Delay Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AWS CodePipeline features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.6
    8.8
    Quality of Support
    Average: 8.6
    8.3
    Ease of Admin
    Average: 8.4
    7.9
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,219,847 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

AWS CodePipeline is a continuous integration and continuous delivery service for fast and reliable application and infrastructure updates.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Small-Business
  • 34% Enterprise
AWS CodePipeline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
4
Integrations
4
Cloud Services
3
Features
3
Tools
3
Cons
Complexity Issues
2
API Limitations
1
Complexity
1
Complex Setup
1
Delay Issues
1
AWS CodePipeline features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.6
8.8
Quality of Support
Average: 8.6
8.3
Ease of Admin
Average: 8.4
7.9
Ease of Use
Average: 8.5
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,219,847 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(95)4.7 out of 5
9th Easiest To Use in Configuration Management software
View top Consulting Services for Hashicorp Terraform
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HashiCorp Terraform is an infrastructure as code tool that lets you define both cloud and on-prem resources in human-readable configuration files that you can version, reuse, and share. You can then u

    Users
    • DevOps Engineer
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 35% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hashicorp Terraform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    5
    Cloud Services
    4
    Ease of Use
    4
    Infrastructure Automation
    4
    Useful
    4
    Cons
    Conflict Management
    4
    Data Management Issues
    3
    Merge Conflicts
    3
    Complexity
    2
    Complex Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hashicorp Terraform features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.2
    Quality of Support
    Average: 8.6
    8.9
    Ease of Admin
    Average: 8.4
    8.7
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hashicorp
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @hashicorp
    100,474 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,411 employees on LinkedIn®
    Ownership
    NASDAQ: HCP
Product Description
How are these determined?Information
This description is provided by the seller.

HashiCorp Terraform is an infrastructure as code tool that lets you define both cloud and on-prem resources in human-readable configuration files that you can version, reuse, and share. You can then u

Users
  • DevOps Engineer
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 35% Enterprise
  • 34% Mid-Market
Hashicorp Terraform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
5
Cloud Services
4
Ease of Use
4
Infrastructure Automation
4
Useful
4
Cons
Conflict Management
4
Data Management Issues
3
Merge Conflicts
3
Complexity
2
Complex Management
2
Hashicorp Terraform features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.6
8.2
Quality of Support
Average: 8.6
8.9
Ease of Admin
Average: 8.4
8.7
Ease of Use
Average: 8.5
Seller Details
Seller
Hashicorp
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@hashicorp
100,474 Twitter followers
LinkedIn® Page
www.linkedin.com
2,411 employees on LinkedIn®
Ownership
NASDAQ: HCP
(56)4.4 out of 5
Optimized for quick response
6th Easiest To Use in Configuration Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Octopus Deploy sets the standard for Continuous Delivery (CD), empowering software teams to deliver value in an agile way. Globally, more than 4,000 organizations rely on our Continuous Delivery, GitO

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 39% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Octopus Deploy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Deployment
    2
    Deployment Automation
    2
    Features
    2
    Automation
    1
    Automation Efficiency
    1
    Cons
    Expensive
    2
    Pricing Issues
    2
    Delay Issues
    1
    Downtime Issues
    1
    Limited Free Access
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Octopus Deploy features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.6
    8.3
    Quality of Support
    Average: 8.6
    8.2
    Ease of Admin
    Average: 8.4
    8.6
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Brisbane, Australia
    Twitter
    @OctopusDeploy
    5,858 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    351 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Octopus Deploy sets the standard for Continuous Delivery (CD), empowering software teams to deliver value in an agile way. Globally, more than 4,000 organizations rely on our Continuous Delivery, GitO

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 39% Enterprise
  • 32% Mid-Market
Octopus Deploy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Deployment
2
Deployment Automation
2
Features
2
Automation
1
Automation Efficiency
1
Cons
Expensive
2
Pricing Issues
2
Delay Issues
1
Downtime Issues
1
Limited Free Access
1
Octopus Deploy features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.6
8.3
Quality of Support
Average: 8.6
8.2
Ease of Admin
Average: 8.4
8.6
Ease of Use
Average: 8.5
Seller Details
Company Website
Year Founded
2012
HQ Location
Brisbane, Australia
Twitter
@OctopusDeploy
5,858 Twitter followers
LinkedIn® Page
www.linkedin.com
351 employees on LinkedIn®
(798)4.3 out of 5
Optimized for quick response
12th Easiest To Use in Configuration Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

    Users
    • Network Engineer
    • Network Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 46% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SolarWinds Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    62
    Monitoring
    59
    Monitoring Performance
    51
    Monitoring Capabilities
    48
    Easy Monitoring
    37
    Cons
    Expensive
    33
    Integration Issues
    19
    Learning Curve
    18
    Complex Setup
    15
    Configuration Difficulty
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SolarWinds Observability features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.6
    8.2
    Quality of Support
    Average: 8.6
    8.3
    Ease of Admin
    Average: 8.4
    8.3
    Ease of Use
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    19,727 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,602 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

Users
  • Network Engineer
  • Network Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 46% Enterprise
  • 37% Mid-Market
SolarWinds Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
62
Monitoring
59
Monitoring Performance
51
Monitoring Capabilities
48
Easy Monitoring
37
Cons
Expensive
33
Integration Issues
19
Learning Curve
18
Complex Setup
15
Configuration Difficulty
14
SolarWinds Observability features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.6
8.2
Quality of Support
Average: 8.6
8.3
Ease of Admin
Average: 8.4
8.3
Ease of Use
Average: 8.5
Seller Details
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
19,727 Twitter followers
LinkedIn® Page
www.linkedin.com
2,602 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Netplan is a utility for easily configuring networking on a linux system. You simply create a YAML description of the required network interfaces and what each should be configured to do. From this de

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 28% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Canonical Netplan features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.5
    8.5
    Quality of Support
    Average: 8.6
    8.8
    Ease of Admin
    Average: 8.4
    8.9
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    London
    Twitter
    @Canonical
    107,722 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,653 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Netplan is a utility for easily configuring networking on a linux system. You simply create a YAML description of the required network interfaces and what each should be configured to do. From this de

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 28% Small-Business
Canonical Netplan features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.5
8.5
Quality of Support
Average: 8.6
8.8
Ease of Admin
Average: 8.4
8.9
Ease of Use
Average: 8.6
Seller Details
Year Founded
2004
HQ Location
London
Twitter
@Canonical
107,722 Twitter followers
LinkedIn® Page
www.linkedin.com
1,653 employees on LinkedIn®

Learn More About Configuration Management Tools

What are Configuration Management Tools?

In software, configuration management refers to the process of tracking and conducting changes made to applications during the development process. Configuration management tools track changes to applications and their infrastructure to ensure configurations are in a known and trusted state and configuration details don’t rely on DevOps tribal knowledge. These platforms enhance visibility across teams about system states and configuration statuses to empower efficiency and streamline a company’s control process. When desired configurations are determined, this software automatically configures systems to that state via configuration files.

Companies use configuration management software’s integrations with version control systems, software testing tools, bug tracking software, and other software development tools to facilitate internal best practices and productivity.

Key Benefits of Configuration Management Tools

  • Increase efficiency
  • Define change control processes
  • Enable visibility and understanding across teams and departments
  • Automate configuration
  • Allow quicker restoration in cases of infrastructure failure

Why Use Configuration Management Tools?

Configuration management tools make life easier for DevOps teams and improve process quality by minimizing the risk of both human error and the need for human effort. Team knowledge becomes less ethereal and more concrete thanks to configuration management software’s record-keeping functionality. Configuration files enable this software to automatically configure systems to their desired state. Configuration management software’s maintenance of easily reproducible system states also improves response times when systems and applications fail.

Preserve and share knowledge — Application and system configuration can involve many intricate, finicky settings and moving parts. DevOps teams often run the risk of relying on tribal knowledge to maintain and adjust infrastructural configuration, which can cause trouble as teams and practices shift. With configuration management software, teams can exchange tribal knowledge for thorough records of change process documentation. This streamlines onboarding processes and preserves comprehensive knowledge in an easily accessible state, enabling a more efficient workflow and better collaboration. Configuration documentation and changes can be constantly adjusted and managed via this software, ensuring processes remain updated and visible.

Efficient configuration — Configuring applications and system infrastructure is meticulous work, and the configuration of a desired state can be challenging to reproduce. Configuration management software’s comprehensive historical records of system states alleviate this issue by presenting configuration information in an accessible form. Not only is this information readable by users, it also exists in the form of configuration files, allowing this software to automatically configure systems to their desired state. This alleviates workloads and allows DevOps team members to focus on other tasks.

Effective system restoration — Crashes, bugs, and full-on system failures can be relatively common in any DevOps environment. When applications and their infrastructure fail and systems go down, a DevOps teams’ number one priority is restoring all systems to get things running again as quickly as possible. Sometimes crashes can lead to software configurations being reset, which can make it difficult to restore to its desired state. Thanks to configuration management tools, teams can rest easy knowing configurations are fully recorded in an easily reproducible way. This makes it much easier for developers and IT professionals to restore software and system crashes.

Who Uses Configuration Management Tools?

Developers and IT professionals use configuration management solutions to facilitate shared knowledge and control internal systems and infrastructure. This promotes better DevOps workflows by encouraging software developers and Ops teams to work together in an agile environment.

Software developers — Software developers use configuration management tools to track and manage application infrastructures. This helps teams collaborate on builds while enhancing visibility and empowering productive responses when build configurations aren’t working. Developers also use configuration management software to maintain functional knowledge of system states in a DevOps environment, allowing them to collaborate with Ops teams more effectively.

IT professionals — IT professionals use configuration management tools to track and manage system states in a DevOps environment. This helps Ops teams collaborate when tackling infrastructure challenges and improving system architecture.

Configuration Management Tools Features

Configuration identification — Configuration management tools have the functionality to individually identify any instance, or version, of a software product or build. Every time a build is reconfigured or structured, configuration management can capture a “snapshot" of the entire state of the software, which is then stored in a comprehensive historical record. Builds can be rolled back to previous configurations if necessary, and teams have full visibility to promote effective collaboration.

Configuration control — Configuration management solutions formalize internal change processes through configuration control. Users can make changes to their software while ensuring each change is fully authorized and documented. Team leads can set permissions to control access across the team. This feature facilitates software changes by enabling review, authentication, and adherence to internal best practices when managing configuration.

Configuration status monitoring — Configuration management platforms not only record configuration changes but monitors the status of each instance of an application or system. This ensures the current configuration of each element of the system is always known. Users can react more effectively to issues thanks to the complete view delivered by configuration management software.

Automatic configuration — Configuration management software can automatically configure applications and systems to the desired state. By capturing and storing software states via configuration files, this software minimizes the manual aspect of software configuration. Users can indicate desired configurations so if a failure occurs, configuration management software can automatically reconfigure the system.

Frequently asked questions about Configuration Management Tools

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