# Zylo Reviews **Vendor:** Zylo **Category:** [SaaS Spend Management Software](https://www.g2.com/categories/saas-spend-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 51 ## About Zylo Zylo is the enterprise leader in SaaS Management. Companies such as AbbVie, Adobe, Atlassian, Intuit, Salesforce, and Yahoo leverage Zylo's AI-powered platform and unparalleled professional services to fuel centralized SaaS inventory, license optimization, and renewal management. With more than 40M SaaS licenses and $40B in SaaS spend under management, Zylo is fueled by more data than any other provider. Only Zylo's enterprise SaaS management platform delivers comprehensive and continuous visibility into your SaaS inventory alongside prescriptive insights and workflows that empower you to manage and optimize licenses and complex renewals. Alongside the platform, Zylo offers a suite of professional services to drive cost savings and avoidance through SaaS negotiations and manage your SaaS system of record with best-in-class strategy and execution to drive ROI and free up resources. Having raised more than $72.5M to date, Zylo is backed by leading SaaS investors, including Bessemer Venture Partners, Menlo Ventures, Baird Capital's Venture Team, Spring Lake Equity Partners, High Alpha, GGV, Slack Fund, Salesforce Ventures, MassMutual Ventures and Coupa Ventures. ## Zylo Reviews ### 1. A Zylo fan! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Zylo?** Zylo is the tool I use to manage software usage at my company. I can manage licenses, expenses, and ownership of contracts, big and small. Zylo assists me in efficiently managing software renewals with data-backed insights, resulting in the most favorable contracts year after year. Integrations, workflows, and benchmark prices are easily accessible and save me time each week. I rely on it as my only source of reliable information, and I use it daily to manage our software stack. **What do you dislike about Zylo?** I think the only limitation is that some applications don't have benchmark data available yet - however, they add new ones all the time. This can be very useful when negotiating contract renewals. **What problems is Zylo solving and how is that benefiting you?** Zylo is an excellent tool that helps me manage a large and continuously expanding software stack. With its user-friendly dashboards and insightful reports, I can easily communicate the data to the company's leadership team, enabling them to make well-informed decisions about our SAAS footprint. One of the most significant benefits of using Zylo is that it helps us reduce license bloat and avoid application redundancy. **Official Response from Amanda Peacock:** > Thanks so much for your feedback! We're so glad you're seeing success with Zylo! I've shared your feedback around Benchmarks data with our team - we're actively trying to get as many apps in there as possible and are adding more every quarter. Please let me know if there are any specific apps I can bring to the team to help prioritize. Thanks again! ### 2. Great Tool for Visibility into SaaS Spend/Usage **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer R. | Procurement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Zylo?** They provide visibility into all of our SaaS applications. Their benchmarks/consultant helps us save money and stay on top of renewals. The platform also allows us to detect new apps used that have not been through proper approvals. **What do you dislike about Zylo?** Sometimes information is incorrect, although in our particular case, we are a complex company with many dynamics, making it a challenge to keep up with even with great integration. **What problems is Zylo solving and how is that benefiting you?** Zylo has solved many problems. Mainly we have had many M&As; not only do they adapt/overcome, but I can also look at payments and get pertinent info about a renewal coming up that we didn't know about. As mentioned, they help us detect new applications needing proper approval within our organization. Zylo helps with seeing cost centers and where you can consolidate one/two tools with the same functionality instead of having ten. They help with license reduction by being able to see who is utilizing their license. ### 3. Great product, easy to use, very responsive and agile team + product dev **Rating:** 5.0/5.0 stars **Reviewed by:** Nate B. | Accounting Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zylo?** It gives great visibility into our SaaS spend. Very easy to use for all things renewals and app management. Our Finance and IT teams use it regularly! **What do you dislike about Zylo?** Lack of integrations and no ROI measurement for tools **What problems is Zylo solving and how is that benefiting you?** Managing SaaS spend and applications. Deprovisioning, license mgmt and renewal mgmt. That is keeping auto renewals from happening, duplicate spend for overlapping tools and minimizing spend on inactive users. ### 4. Zylo for SaaS Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Zylo?** I love that Zylo gives me quick access to all our SaaS tools, spending, contracts, and who owns what. The recent addition of the cost-saving module that allows us to track the effort we are making internally to reduce cost has made a difference too. Customizable dashboards make creating views from different audiences easy, so everyone has the information they need to make SaaS decisions. Finally, the Zylo team member we are working with is nothing short of AMAZING!! **What do you dislike about Zylo?** Just keep on adding great new features. I'd love to see how we can add fields ( similar to a mail merge) to template messages to renewal reminders to further enhance what is already in place. **What problems is Zylo solving and how is that benefiting you?** We use Zylo to track our spending against the budget and track upcoming renewals and utilization. When the time comes for renewal, we look at all these items to determine if we look for a new solution or renew the existing one. We have achieved significant cost savings just by looking at utilization for example by rightsizing the licenses count. ### 5. Immediate ROI, phenomenal service, and groundbreaking tool to support all maturity levels of VMO **Rating:** 5.0/5.0 stars **Reviewed by:** Tara K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Zylo?** Zylo has allowed our organization to see immediate ROI in our investment within benchmarking data. In addition, the easy UI allows our teams to view data as granular or high-level data as we want to go. The reporting available on day one is groundbreaking and does not compare to any other tool I've used in my tenure. Zylo has allowed us to eliminate wasted time on old-school procurement practices, build mature procedures around their application, and understand our tech stack at a whole different level. In addition to the fantastic capabilities Zylo's products have to offer, there is something to be said about the level of services offered. Zylo exemplifies what customer service means; at every phase and with every Zylo rep I've interacted with, I have felt supported and heard, and they have undoubtedly been monstemenal to the success of our goals. **What do you dislike about Zylo?** I have no dislikes about Zylo. We are satisfied with the Zylo application. **What problems is Zylo solving and how is that benefiting you?** Zylo benchmarking allows our teams to spend less time doing manual work locating pricing information to support our renewal negotiations. It enables a level of confidence to our teams who are requesting discounts or fair market pricing. The Zylo application allows for visibility into the tech stack and shadow IT, in return it helps maintain compliance to onboarding practices. With easy reporting we can tackle the renewals ahead of time, prepare for such conversations, and maintain clean records for our contract management practices. ### 6. Great SaaS Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Evan S. | Technical Buyer, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Zylo?** Zylo allows for a singular interface to pull in all of our spend data for software. I can get notifications when new software is expensed, which allows me to keep a tight grip on software spend. Workflows allow us to clean up our users to make sure we aren't paying for licenses for users that no longer need them. **What do you dislike about Zylo?** Data filtering can sometimes be hard to use, but it's easy to download reports and manipulate the CSV. Also, I wish there was just a bit more customization with the way that workflow emails are sent out. Some users thing the emails are a phishing attempt, so my responses are sometimes limited. **What problems is Zylo solving and how is that benefiting you?** Zylo helps us see all of the software that is being purchased, whether through AP or expense. It's familiar with software apps, so it groups them together by apps and vendors. It helps identify opportunities for consolidation. Zylo also notifies us when contracts are up for renewal so we can begin working with vendors well in advance to the renewal date. ### 7. An eye opening experience into SaaS management **Rating:** 5.0/5.0 stars **Reviewed by:** Kent L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Zylo?** Zylo has been a tremendous addition to our management tools. With so much SaaS being used, Zylo compiles everything you need to know about your company's SaaS stack, making it easy to see everything in one place. The Zylo system includes all our SaaS subscription information, including technical and financials, providing a complete picture. **What do you dislike about Zylo?** Zylo provides many integrations, but I would love to see many more integrations with more tools made available. When a SaaS subscription is connected with integration, the additional information is just awesome! **What problems is Zylo solving and how is that benefiting you?** Zylo is solving our issues with shadow IT and not knowing all the tools our staff uses. Zylo has centralized all the information on our SaaS tools. Zylo is also helping in vendor management and spend management, specifically on knowing when renewals are coming up and providing benchmarks on many tools, helping us when negotiating renewals and their contracts. Lastly, Zylo also provides and Application Catalog for our staff to be able to know what tools we have available and even be able to request access to those tools. ### 8. Great eye opener on SaaS Spending **Rating:** 5.0/5.0 stars **Reviewed by:** Larry H. | Technical Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Zylo?** Zylo uses your financials to discover new SaaS purchases on AP or hidden PCard purchases. Adding attributes about products in your portfolio allows you to support lifecycle programs with the information in Zylo. Seeing the payment information on a product answers many questions at one sight without running reports in your AP system. Zylo is enhancing modules often. Their enhancements are customer suggested. Their concierge service is great! You can send documents (contracts/agreements, invoices, PO) via email, and they glean information from the document to update your product information in Zylo. Zylo's is increasing its product integrations to directly retrieve usage, licensing provisioning, and opportunities to reprovision or downgrade licenses. **What do you dislike about Zylo?** One area that Zylo can improve (and probably on their roadmap) is the custom fields management. Overall, Zylo is an exceptional tool to use for managing your SaaS portfolio **Recommendations to others considering Zylo:** Using Zylo can open your eyes to all of the spend your organization is leaking. Knowing what you have and how you can control the spread of technical debt is the first step to improving your organization's Budget, Ops, Support and transformation. It is a good product and service to help you get started in SAM. Their organization has very trusted and intelligent staff. **What problems is Zylo solving and how is that benefiting you?** Managing our product portfolio in Zylo has provided the ability to track old or duplicate applications. We have been able to retire old or duplicate applications in our environment. We have also been able to reduce our security threats by removing older apps. ### 9. Excellent Saas Mgmt Tool, Immediate ROI, Wonderful Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Zylo?** We have seen an immediate ROI through the tool's ability to identify savings opportunities such as duplicative or underutilized applications. The tool is very intuitive and easy to use and has streamlined our process to manage software spend across the organization. Our Saas Manager has been an incredible partner, driving effective negotiations as part of our procurement process further increasing the savings realized as part of our relationship with Zylo. **What do you dislike about Zylo?** I cannot think of anything. We have had great success with Zylo. **What problems is Zylo solving and how is that benefiting you?** Zylo is ensuring our Saas spend is optimized across the business by enabling us to quickly identify duplicative and/or underutilized tools. Zylo facilitates a streamlined procurement process throught reporting on upcoming renewals, benchmarking data, and historical utilization statistics. Zylo eliminated an extremely manual process by providing historical software spend which serves as a key input into our forecasting and budgeting processes. ### 10. The fastest ROI that I have ever professionally seen **Rating:** 5.0/5.0 stars **Reviewed by:** Jared H. | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Zylo?** The compilation of data that is automatically pulled from our ERP systems provides insight into our spend at levels that are more granular and approachable than any other analysis tool I have ever used in Procurement. **What do you dislike about Zylo?** The mass of data that Zylo can process leads to some hygiene issues with data. However, the Zylo team will tactically and strategically address your current problem and ensure it's not an issue in the future. **What problems is Zylo solving and how is that benefiting you?** Zylo is providing insight into our spending across our organization (and the world), allowing us to cut back on shadow spend. Furthermore, it acts as a contract repository that helps our team to get ahead of renewals. Lastly, it is a source of truth for which vendors have undergone proper vetting that ultimately leads to safer business operations. ## Zylo Discussions - [How do you use Zylo?](https://www.g2.com/discussions/how-do-you-use-zylo) - 1 comment ## Zylo Features **Tracking** - Spend Tracking - SaaS Utilization Tracking - User Sentiment Tracking **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation **Agentic AI - Vendor Management** - Decision Making **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **AI Features** - Auto-fill Custom App Details - AI Assistant **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Zylo Alternatives - [Productiv](https://www.g2.com/products/productiv/reviews) - 4.6/5.0 (73 reviews) - [BetterCloud](https://www.g2.com/products/bettercloud/reviews) - 4.4/5.0 (472 reviews) - [Torii](https://www.g2.com/products/torii/reviews) - 4.5/5.0 (303 reviews)