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ZeroBounce Reviews & Product Details

JD
Lead Generation Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ZeroBounce?

The platform is super user-friendly. You get to perform the task with just a few clicks. The support group is great and they offer bonus credits too! Integrations and API availability are also a huge plus! Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

1. There is no option to download a direct csv file with the result of your choice. I like that they proactively group them per result type but downloading the result in a zip file takes more time and effort.

2. Usage history only tracks bulk email verification. I think all single-email verification history should also be visible to avoid duplicate requests and keep track of all credit usage. Review collected by and hosted on G2.com.

What problems is ZeroBounce solving and how is that benefiting you?

It flags spamtrap, abuse, and do-not-mail email results so you get to avoid sending emails to them. Hence, protecting our clients' email health and reputation. The API and other integrations are also great for automations. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Thank you for reviewing ZeroBounce, Joel!

It was wonderful to learn that you found the platform "super user-friendly." It's always gratifying when we find out that our customers have a good experience with our customer support. That is one of the most important things to our company.

We also appreciate your suggestions on how we can improve. We're continuously looking for new ways to make the service better.

Thanks again for taking the time to provide us with this valuable feedback!

ZeroBounce Overview

What is ZeroBounce?

ZeroBounce is an award-winning email verification and deliverability platform helping 400,000+ customers improve their email ROI and inbox placement. Its premier deliverability services include: 99% accurate email validation - Remove outdated and risky email addresses to lower email bounce rates and maintain a positive sender reputation. Email Finder - Find new, valid business email addresses and scale your B2B outreach DMARC Monitor - Secure your emails and prevent phishing scams with unlimited email monitoring, security alerts, and automated reporting Email Deliverability Tools - Improve inbox visibility with customized toolkits. Includes email server testing, inbox placement testing, Email Finder, and DMARC Monitoring Activity Data & Email Scoring - Find your most active email subscribers with Activity Data. Additionally, Email Scoring service provides more in-depth insights about your email list to help you achieve email success. ZeroBounce has validated 25+ billion emails and serves companies of all sizes, from solo business owners to Amazon, Disney, Netflix, and Sephora. The platform ensures military-grade security and is GDPR, SOC 2 Type II, ISO-27001-certified, and fully HIPAA compliant.

ZeroBounce Details
Product Website
Languages Supported
Arabic, English, Hindi, Romanian, Spanish, Swahili
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Product Description

ZeroBounce is a leading online email validation system to ensure that companies sending complex and high volume email avoid deliverability issues.

How do you position yourself against your competitors?

• ZeroBounce uses the strictest data protection protocols available to safeguard customer data from cyberattacks and breaches. Military-grade encryption ciphers protect all customer files. The company is entirely CCPA, AICPA, GDPR, and HIPAA compliant, as well as SOC 2 Type II and ISO-270001-certified.

• ZeroBounce's 99% accurate email validation service comes with a money-back guarantee. Once a unique industry policy, ZeroBounce's approach raised customers’ expectations, set new standards, and elevated service quality in the industry.

• ZeroBounce offers 24/7 customer support via live chat, email, and phone. Anytime, anywhere in the world, you can connect with one of our email experts within seconds. We ran several tests, and the ZeroBounce customer support team never failed.

• DMARC Monitor disrupts industry trends by providing unlimited email sending. Businesses can monitor every email sent daily to secure their domain fully and protect their subscribers.


Seller Details
Company Website
Year Founded
2015
HQ Location
Santa Barbara, California
Twitter
@zerobounce1
623 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
Description

ZeroBounce offers an email validation platform that helps businesses maintain clean, accurate email lists by identifying invalid, abusive, or temporary email addresses.


LT
Overview Provided by:

Recent ZeroBounce Reviews

AG
Anindya G.Small-Business (50 or fewer emp.)
5.0 out of 5
"They were very helpufl"
They are nice, and give great customer service.
WW
Walter W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best List Hygiene Tool"
Great list cleaning tool that I know I can trust. Bhavnaa Saxena has provided us with fantastic customer support as well.
AD
Andra G. D.Mid-Market (51-1000 emp.)
5.0 out of 5
"ZeroBounce is my go to platform for validating emails."
I use ZeroBounce to validate all my marketing campaigns. I have been using them since 2022 and they never disappoint!

ZeroBounce Media

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Video Reviews

535 ZeroBounce Reviews

4.7 out of 5
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535 ZeroBounce Reviews
4.7 out of 5
535 ZeroBounce Reviews
4.7 out of 5

ZeroBounce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
RQ
Principle Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZeroBounce?

I've used my customer list for about five years. Maybe longer. I validate it through ZeroBounce to remove invalid email addresses. Their process of uploading my list is simple and the results are fast. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

Some of the services are not clearly explained, for instance, email warmup. I read their website material but still I need to speak with a representative to understand what it is more clearly. I think the author assumes that everyone knows what they do. Review collected by and hosted on G2.com.

What problems is ZeroBounce solving and how is that benefiting you?

My list of over 5years periodically needs cleaning to reduce the number of bounces. There are a high number of invalid emails every month.

For 8+ months I've had periodic email issues where my Microsoft email bounces from long time clients. My domain provider support engineers stated that it is not the domain that is causing the issue. ZeroBounce provides an online domain test that pointed out two Domain issues (one critical) within minutes! Today I provided it to my domain provider support engineers and hope it guides them to resolution. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Thank you so much for the feedback, Richard! We've passed it along to our content team so they can revise the wording and make email warmup easier to understand for everyone.

Nice job on cleaning those invalid emails and keeping your reputation strong! Please reach out whenever you need us -- we're available for you 24/7.

FR
Sales Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZeroBounce?

ZeroBounce is accurate and affordable. Since the changes in bounce rate thresholds took effect I have been concerned about accurate email addresses. Even 1:1 sales emails need accurate data. ZeroBounce validates my lists and helps me focus. I recently integrated HubSpot with ZeroBounce and cleaned up my contact lists. It was so easy, I will be doing this on a regular basis as part of my data hygiene plan. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

Not sure if this is a problem with ZeroBounce, but a lot of my emails get categorized as Catch-all, meaning that they could not positively validate the email address. I net about 30% - 60% valid email addresses. I segment Catch-all as Tier 2 contacts. Review collected by and hosted on G2.com.

What problems is ZeroBounce solving and how is that benefiting you?

Knowing if an email address is valid help me focus. The days of email blasts are over. I use intent data from Bombera, Lusha for Contacts, and ZeroBounce to validate email addresses. ZeroBounce has become in integral part of my sales process. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Many thanks for your detailed review, Felipe! We truly appreciate your feedback.

For the catch-all email addresses, we recommend scoring as it gives you a much better idea of their validity. You can make the most of the HubSpot integration and score catch-all contacts for higher accuracy.

Thank you again, and we wish you success with your email outreach!

SR
Teacher
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZeroBounce?

I'm a middle school teacher, and emailing parents is difficult because of outdated or invalid email addresses. I found ZeroBounce lets me quickly and easily get rid of addresses that won't work. It even let me know which addresses were valid, but would bounce back due to full mailboxes! When I had questions, the customer support chat was quick to answer and was able help me resolve my issue in no time at all. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

I haven't found anything i dislike about ZeroBounce yet. My files were processed quickly and accurately. Review collected by and hosted on G2.com.

What problems is ZeroBounce solving and how is that benefiting you?

Parents don't update the school when their email address changes. This makes emailing parents take longer than necessary and dealing with bounced emails is a pain. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Glad to hear ZeroBounce is helping you stay in touch with your students' parents, Scott. Thank you so much for the thoughtful review -- we appreciate it!

AM
Business Development Manager
Human Resources
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ZeroBounce?

ZeroBounce is helping us verify our leads. Before we start email outreach to our leads, this platform is easy to use and provides accuracy. It makes sure to remove invalid or rejected emails and gives a separate sheet for Valid data, which helps us ensure that emails run smoothly with this platform. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

Everything works well, but sometimes to validate large amounts, it may require some time to complete the task. Review collected by and hosted on G2.com.

What problems is ZeroBounce solving and how is that benefiting you?

ZerBounce is solving a major issue which is lead verification we often do email marketing and this platform helps us take out all invalid emails from the list. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

We really appreciate your feedback, Abdullah! Thank you for taking the time to write about your experience with ZeroBounce, and we hope you continue to enjoy our email validator.

RK
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ZeroBounce?

The most helpful about Zerobounce is that we can remove easily unwanted, spammy, and junk email addresses from our mailing list. We just need to upload a bulk email list into the application and within a few minutes it provides a clean list of email addresses, through which we can start our email marketing campaign.

The customer support provided by the application is great, and overall implementation and integration of this application are superb and simple processes.. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

The only dislike about this application is that, within the trial edition they provide very less email validation, and it is not enough to get the proper capability of the application and we need to upgrade our plan. Review collected by and hosted on G2.com.

What problems is ZeroBounce solving and how is that benefiting you?

With the use of ZeroBounce we can remove unwanted, spammy and junk email addresses from our email marketing campaign list and make that free from all non deliverable email addresses. This saves our time and money while executing email marketing campaign. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Thank you for your kind and detailed review, Rakesh! We appreciate your feedback -- it's amazing to hear how much ZeroBounce is helping your email marketing efforts.

We'll pass your comments along to the team.

Wishing you great success with your email campaigns!

MW
Co-founder & Chief Technology Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZeroBounce?

We have been using ZeroBounce for the past two years and have had great success with the results. They continue to make upgrades to the system and their services to not only outperform the competition but provide better results. Their pricing structure is fair and competitive and provides value for the cost. We have come to trust the cleaning process and have compared it to other services and ZeroBounce continued to outperform. Their service is quick and efficient and their interface is easy to use. We've even implemented their API to automate some of the cleaning process to save time. ZeroBounce is our go to service every time we have lists to clean. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

It's hard to find things that our team dislikes about ZeroBounce. We have had a great experience with their support, sales, and their product itself. Maybe one small thing would be their API. We had trouble getting it configured at first but with some help from their support team we got it working. Review collected by and hosted on G2.com.

What problems is ZeroBounce solving and how is that benefiting you?

ZeroBounce has been instrumental in helping to ensure that our clients list stay valid, clean, and up to date. By rooting out the bad and questionable email addresses, we can maintain good deliverability and avoid emails being blocked. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Michael, thank you for taking the time to write such a detailed and kind review. We’ve shared your feedback with our tech team—it means a lot to us. It’s wonderful to hear that ZeroBounce is making a difference for you. We’re grateful for your loyalty over the past two years and look forward to continuing to serve you for many more!

AA
Data Analyst / Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZeroBounce?

The website is very user friendly. It is also really explanatory and with useful tips. Also the main dashboard page has all things into one-page and this is really comfortable for the user. Also on the basis of both helping users along with advertising efforts, Zerobounce has a newsletter that gets you updated on New products, on current features and ON Advice about how to use your Email marketing as a tool for achieving your goals. So it is quite consultative. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

Currently I have no specific issue to dislike, yet the company has a really extended video advertising scheme in Youtube with hi frequency of repetitions. Sometimes seems too much. Review collected by and hosted on G2.com.

What problems is ZeroBounce solving and how is that benefiting you?

Email verification for my site - top tool and solution for that particular problem. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Thank you for your detailed review, Aias! Great to hear you like the platform and the newsletter. We hope you continue to enjoy using ZeroBounce!

YK
Lead Generation Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZeroBounce?

What I like best about ZeroBounce is its accuracy and comprehensive feature set. The platform offers a robust email validation system and ease of implementation that effectively identifies invalid, disposable, and potentially harmful email addresses. This helps improve email deliverability and sender reputation, which is crucial for businesses and marketers.The service is also user-friendly and integrates seamlessly with major email marketing platforms, which makes it a practical choice for both small businesses and larger enterprises looking to maintain clean, high-quality email lists. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

The main downsides revolve around pricing, accuracy issues for certain types of emails, and the lack of advanced features or in-depth reporting on lower-tier plans. For users with larger email lists or those needing more robust integrations, these factors could make other email validation services more appealing. However, for many small to medium businesses, ZeroBounce still provides a strong set of features and benefits that outweigh the cons. Review collected by and hosted on G2.com.

What problems is ZeroBounce solving and how is that benefiting you?

ZeroBounce is an email validation service designed to address several key problems that marketers, businesses, and email professionals face when managing email lists.

Maintain a clean and engaged email list, improving deliverability and reducing bounces.

Increase engagement by focusing on valid, interested contacts.

Save time and resources by automating the email validation process.

Improve compliance with email regulations, protecting against legal and reputational risks.

Optimize email campaign performance, resulting in better ROI and higher conversion rates. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce
Original

Many thanks for your detailed review, Yugapriya! We appreciate it and wish you success with your email campaigns!

CB
Digital Marketing Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZeroBounce?

Im not using ZeroBounce for six months, and it's allowed us to improve our data quality hugely. We had a huge pot of historic data, which we needed validating. This has helped us improve other metrics thanks to having Zerobounce integrated in our tech stack. The setup, payment and utilising the tool is so easy, seamless and quick to use. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

To be honest, nothing. The product and offerings are great. The team who've supported me have been a great help, and I can't find a negative thing about the tool, team or complete experience. Review collected by and hosted on G2.com.

What problems is ZeroBounce solving and how is that benefiting you?

Data quality issues were a huge problem for us. Thanks to Zerobounce, we've managed to overcome this, and aid in better engagement and reporting internally. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Thank you very much for your kind review, Chris! We appreciate your feedback and are delighted to hear you've seen your metrics increasing.

Much success with your campaigns!

Verified User in Marketing and Advertising
CM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZeroBounce?

ZeroBounce is affordable, intuitive, and easy to use -- it's improved our deliverability ratings and reduced the amount of unsubscribes, bounces, and spam reports for our email marketing clients. And anytime I've had a question, Support has been super responsive and helpful.

Overall I feel extremely positive about ZeroBounce. Highly recommend for anyone that does a lot of email marketing. It's an easy way to stay on top of your list management and update contacts. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

The login process can be a bit slow and clunky. However, once in, I've had no issues, and I love the platform. Review collected by and hosted on G2.com.

What problems is ZeroBounce solving and how is that benefiting you?

We primarily use ZeroBounce to validate our lists. In addition to having a lot of contacts in our email marketing program, the industry is dynamic and people move around a lot so it's important we have up to date contact information. It has improved our email deliverability, reduced our spam reports, and cut bounces down to a fraction of what they were. All in all it makes us more effective as a marketing team. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Thank you for your feedback -- it's wonderful to hear how much you enjoy ZeroBounce.

We hope you see great results from your campaigns!