---
title: VidCruiter Reviews
meta_title: 'VidCruiter Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 243 reviews by the users' company size, role or industry
  to find out how VidCruiter works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 243
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Recruiting
  url: https://www.g2.com/categories/recruiting
---

# VidCruiter Reviews
**Vendor:** VidCruiter  
**Category:** [Video Interviewing Software](https://www.g2.com/categories/video-interviewing)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 243
## About VidCruiter
VidInterviewing by VidCruiter is the world’s most advanced video interviewing platform. Our system offers pre-recorded and live video interviewing that can be customized to meet any recruitment scenario and has helped companies of all sizes find better quality applicants in a faster and more cost-effective way.



## VidCruiter Pros & Cons
**What users like:**

- Users find VidCruiter&#39;s **candidate management efficiency** excellent, streamlining processes and enhancing collaboration with their supportive team. (14 reviews)
- Users appreciate the **ease of use** of VidCruiter, enhancing efficiency in managing the hiring process seamlessly. (13 reviews)
- Users value the **time-saving capabilities** of VidCruiter, streamlining bulk hiring and enhancing recruitment efficiency. (12 reviews)
- Users praise VidCruiter for their **exceptional customer support** , noting quick responses and strong team relationships. (11 reviews)
- Users find VidCruiter&#39;s **exceptional customer service** invaluable, fostering productive relationships and facilitating smooth recruitment processes. (10 reviews)
- Efficiency (9 reviews)
- Team Professionalism (8 reviews)
- Users appreciate the **effortless interview management** of VidCruiter, facilitating smooth candidate screening and efficient collaboration. (7 reviews)
- Users value the **time-saving capabilities** of VidCruiter, enhancing efficiency in the recruitment process significantly. (7 reviews)
- Hiring Efficiency (6 reviews)

**What users dislike:**

- Users find the **complexity of features** in VidCruiter challenging, requiring additional guidance for effective use. (5 reviews)
- Users note the **lack of human interaction** in the interview process, particularly with pre-recorded formats affecting candidate engagement. (5 reviews)
- Users find it **difficult to master** VidCruiter&#39;s commands, needing guides to complete processes and noting its technicality. (4 reviews)
- Users note that VidCruiter can be **slow and unintuitive** , hindering the interview management experience. (4 reviews)
- Users find the **learning curve steep** with VidCruiter, as features can be slow and unintuitive for beginners. (4 reviews)
- Users find **limited customization** options frustrating, especially for branding emails and managing templates efficiently. (4 reviews)
- Limited Features (4 reviews)
- Not Intuitive (4 reviews)
- Technical Issues (4 reviews)
- Interview Issues (3 reviews)

## VidCruiter Reviews
  ### 1. Everything we ever could have dreamed of

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2023

**What do you like best about VidCruiter?**

Because we have a very unique candidate lifecycle to manage, VidCruiter’s customization was a huge win for us. The team took the time to really understand the specifics of our current recruiting process, and then used that knowledge to co-develop the best possible future state with us. I honestly can’t imagine a better outcome. On top of that, their guidance through implementation—and the continued support after go-live—has been a blessing from start to finish.

**What do you dislike about VidCruiter?**

I’d really love to see full HubSpot integration, since it’s our main CRM. Having direct connectivity would be a real game changer for us.

**What problems is VidCruiter solving and how is that benefiting you?**

Everything. Our waitlist management for candidates we are not currently onboarding for, assessments both video and written exam, technical check of our candidates' equipment, document collation and storing as well as providing us with data so we can recruit smarter, not harder.

  ### 2. User-Friendly but Needs Improved Intuitiveness

**Rating:** 3.0/5.0 stars

**Reviewed by:** Chelsea H. | Selection Talent Acquisition Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about VidCruiter?**

I find that VidCruiter is easy for candidates to use, with a straightforward login process and the option for retakes. The candidate experience is really great, as the process is easy to follow and understand, which makes it a smooth experience overall. Compared to other programs we've used in the past, VidCruiter has been pretty easy to set up.

**What do you dislike about VidCruiter?**

I feel like it was very manual from the end user standpoint. It wasn't very intuitive as far as changing questions and updating things on our end.

**What problems is VidCruiter solving and how is that benefiting you?**

I use VidCruiter for video interviews and reference checks. Because it's so easy for the candidates, there are a lot less questions from candidates coming to my team.

  ### 3. Prompt Customer Service and Fast Responses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig A. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about VidCruiter?**

The prompt customer service and quick response to questions

**What do you dislike about VidCruiter?**

For our usage, having users login and the system recalling them from a previous session

**What problems is VidCruiter solving and how is that benefiting you?**

Intake of potential workers and screening them

  ### 4. Fantastic UI, Flexible Integrations, and Standout Support from Astrid

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmed S. | Senior Recruitment Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about VidCruiter?**

UI, integrations, flexibility, Performance, and the support team—especially Astrid—are the highlights for me.

**What do you dislike about VidCruiter?**

Nothing, everything is great really, I like eveything

**What problems is VidCruiter solving and how is that benefiting you?**

solving the time spent to filter and recruit interpreters,

  ### 5. Effortless Recruitment with Powerful Features and Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sourabh M. | Senior Recruiting Coordinator, Human Resources, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about VidCruiter?**

like that VidCruiter is easy to use, quick to set up, and has all the features needed for smooth candidate screening and interviews. It integrates well with other tools, I use it regularly, and the customer support is helpful whenever needed.

**What do you dislike about VidCruiter?**

Sometimes it can be a bit slow, and a few features are not very intuitive at first. Other than that, it works well and makes the hiring process easier.

**What problems is VidCruiter solving and how is that benefiting you?**

VidCruiter helps streamline the hiring process by making candidate screening and interviews faster and more organized. It saves a lot of time, reduces manual work, and makes it easier to track and manage applicants, which improves overall efficiency in recruitment.

  ### 6. Efficient Recruitment Process Streamlined by VidCruiter Platform and Support Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** VInay B. | Compliance Lead, Staffing and Recruiting, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2025

**What do you like best about VidCruiter?**

Customizable interview templates, structured digital interviews and automated candidate progression save a significant amount of time and ensure consistency across roles & Hiring managers. The platform is also intuitive to use, making it easier to onboard new team members quickly. Additionally, the ability to tracjk candidate status in real time and maintain clear documentation within the system adds to the overall transparency and efficiancy of our hiring process.

**What do you dislike about VidCruiter?**

The system feels a bit rigid when making real time edits to templates, especially once a requisition is already active. Additionally, occiational delays in system integration with the Springboard Platform. Although these are not major blockers, addressing them would certainly enhance the overall efficiency.

**What problems is VidCruiter solving and how is that benefiting you?**

VidCruiter is helping us streamline and standardize our interview and candidate evaluation processes. It solves key challenges such as scheduling delays, inconsistent interview experiences, and manual coordination between hiring teams. With features like automated interview scheduling, structured video interviews, and centralized feedback collection, VidCruiter enables faster hiring decisions and a more consistent, scalable process.

  ### 7. A Great Platform For Niche Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam J. | Program Manager, TA, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about VidCruiter?**

VidCruiter is fantastic at being something that isn't just "out of the box." They work with you to truly identify your needs, and then work to build the platform around that. Having a fantastic customer service team, and frequent communication, VidCruiter makes it so much easier to have a system that actually works for you as a client.

**What do you dislike about VidCruiter?**

No option to mass-edit things like positions, users, etc can be time consuming, but VidCruiter also has a team that can help with big changes. Reporting is also a big need, and currently you must have admin access to get to the reporting, which does cause some issues internally.

**What problems is VidCruiter solving and how is that benefiting you?**

Allows us to bring in large quantities of candidates, automatically advance them through the process, screen them, then push them to a Hire in Workday. If allows our ATS and CRM to be separate, helping us keep processes and data cleaner.

  ### 8. Amazing support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about VidCruiter?**

People are patient, polite and a great support for somebody like me who did not have the time to read the manual. Steps to create position and questions are easy.

**What do you dislike about VidCruiter?**

Too many steps when it comes to adding more canddiates to a lauched position but when you do it once you're all set

**What problems is VidCruiter solving and how is that benefiting you?**

when lost they send a screenshot of the step by step of the actions to do

  ### 9. Makes recruitment easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about VidCruiter?**

I love that I can send cadidates virtual pre-screen interviews as this saves so much time in bulk hiring, i like that I can look back at their pre-screens in the future, the redo question feature is great as well. When sending references I like that it flags them if they have the same device/IP, that references can input their information via email instead of having to call them, the history option where it shows if emails have been opened as well. All in all makes things much easier and more efficient.

**What do you dislike about VidCruiter?**

I wish we could customize emails sent out to candidates to look more like our company's brand example: colours, templates, ect. so candidates know exactly why they are recieving this email, we send out emails letting them know but this could help with response rate as sometimes response rate on these can be low. Instead of making look like its from vidcruiter make it look like its from the company themselves. 

Sometimes in pre-screens where candidates are recording themselves it does not always work properly. Would be great if it was easier for candidates do this on their mobile devices/tablets as well.

**What problems is VidCruiter solving and how is that benefiting you?**

It takes alot of time to pre-screen candidates for bulk hiring for example: Customer Service Representatives, this helps us become more efficient and allows us to focus on more roles at once. we also send references through here as well, this saves alot of time because vidcruiter does the work for us, we just get our candidates to input their references infromation and then the references get contacted automatically. the updates sent to the candidate when things need to be completed or are complete are great through vidcruiter as well. it would be even better in my opinion, if the emails looked like they're from our company directly.

  ### 10. Efficient platform and exceptional customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jemima W. | Talent Acquisiton Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about VidCruiter?**

The platform is very user-friendly for recruiters and candidates alike. Once you know your way around the system it saves a lot of time and effort. The customer representatives are always so prompt and helpful, its always a pleasure to work with them. The seamless integration with our CRM also helps save time when adding rating users.

**What do you dislike about VidCruiter?**

I've been using Vidcruiter as a tool for one-way video interviews at my org for almost a year, and we have not experienced any drawbacks yet.

**What problems is VidCruiter solving and how is that benefiting you?**

conducting one-way video interviews for a larger group of candidates in one go. It saves us time and allows our hiring panels to shortlist and assess candidates efficiently.


## VidCruiter Discussions
  - [Is there a way to link all Future Consideration candidates so that they can all be viewed at once or do they have to be viewed from within the folder within the original job posting?](https://www.g2.com/discussions/is-there-a-way-to-link-all-future-consideration-candidates-so-that-they-can-all-be-viewed-at-once-or-do-they-have-to-be-viewed-from-within-the-folder-within-the-original-job-posting) - 1 comment, 1 upvote
  - [How does the pricing work?](https://www.g2.com/discussions/32704-how-does-the-pricing-work) - 1 comment, 1 upvote
  - [What is VidCruiter used for?](https://www.g2.com/discussions/what-is-vidcruiter-used-for) - 1 comment

- [View VidCruiter pricing details and edition comparison](https://www.g2.com/products/vidcruiter/reviews/vidcruiter-review-1641993?section=pricing&secure%5Bexpires_at%5D=2026-07-17+10%3A43%3A43+-0500&secure%5Bsession_id%5D=fc21b6db-d6ad-4601-9e83-82f5c7e09d78&secure%5Btoken%5D=ca2158fd96f75c304c60992093abef8701834a9c49837fba26f590f0c4514a0c&format=llm_user)
## VidCruiter Integrations
  - [Springboard](https://www.g2.com/products/springboard/reviews)

## VidCruiter Features
**Platform Basics**
- Integrations
- Interoperability
- Performance

**Platform Basics**
- Interoperability
- Performance
- Reporting

**Platform Basics**
- Interoperability
- Performance

**Platform Content**
- Templates
- Automated
- Reports

**Platform Basics**
- Reporting
- Interoperability
- Performance
- User, Role, and Access Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Basic Features - AI Interview Agent**
- Communication
- Format
- Translation

**Sourcing**
- Candidate Search
- Career Page Configuration
- Social Sourcing
- Job Posting
- Candidate Sourcing Metrics

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**Platform Content**
- File Sharing
- Content Library
- Customization
- Technical Screening
- Coding Development
- Reports

**Platform Data**
- Platform Search
- Visualization

**Platform Content**
- Automation
- Reminders
- Email Template
- Booking
- Rescheduling

**Platform Basics**
- Optimization
- Interoperability
- Performance

**Platform Content**
- Technology
- File Sharing
- Customization

**AI Bias Audit - AI Interview Agent**
- Bias Scoring
- PII Info
- AI Disclosure

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Platform Additional Functionality**
- Dashboard
- Mobility
- Messaging
- Payment
- Soft Skills Testing
- Additional Tools

**Platform Content**
- Automation
- Content Creation
- Content Library

**Platform Performance**
- Reporting
- Monitoring

**Platform Additional Functionality**
- Integrations
- Identity verification
- Fraud detection
- Custom branding

**Platform Additional Functionality**
- Mobility
- Messaging
- Task Management
- Dashboards

**Transcription - AI Interview Agent**
- Scoring Log
- Audit Log

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Platform Additional Functionality**
- Sourcing and Candidate Identification
- Job Posting
- Applicant Tracking
- Unbiased Sourcing
- Job Description Management

**Platform Data**
- Visualization
- Security and Compliance
- Alerts and Notifications
- GDPR Compliant

**AI Capability - AI Interview Agent**
- AI Hybrid
- AI Avatar
- AI-Led

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot

## Top VidCruiter Alternatives
  - [Hirevue](https://www.g2.com/products/hirevue/reviews) - 4.1/5.0 (249 reviews)
  - [Spark Hire](https://www.g2.com/products/spark-hire/reviews) - 4.7/5.0 (690 reviews)
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