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Typeform Reviews & Product Details

AA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
Response from Alvin Mafu of Typeform

Hi Andrea,

Thank you so much for your honest review. We would like you to experience the best possible version of Typeform so if you get a minute to have a look at our help center. Here you can learn a few tips and tricks on how to effectively use the more complex features such as logic jumps.

https://www.typeform.com/help/category/create/

😊

Typeform Overview

What is Typeform?

Typeform is a refreshingly different online form-building solution that helps over 150,000 businesses collect the data they need with forms, surveys, and quizzes in a user-friendly manner that people enjoy. This innovative platform stands out in the crowded field of form builders by prioritizing aesthetics and user experience, making it appealing not only to businesses but also to their customers. The versatility of Typeform allows users to create a wide range of interactive content, including customer satisfaction surveys, lead generation forms, event registration and product recommendation quizzes. By offering a visually appealing interface, Typeform encourages higher completion rates, making it an ideal choice for those who want to ensure their audience engages with their content. Key features of Typeform include customizable templates, brand kits and themes, and a variety of question types, such as multiple choice, rating scales, open-ended responses and video. These features enable users to design forms that align with their branding and meet their specific data collection needs. Additionally, Typeform supports integrations with popular tools like Google Sheets, Klaviyo, HubSpot and Slack, allowing for seamless data management and communication. The platform also offers analytics tools that provide insights into response rates and user engagement, helping businesses refine their strategies based on real-time feedback. Designed to look striking and feel effortless to fill out, Typeform drives over 500 million responses every year and integrates with many essential tools, making it valuable for any organization seeking to gather insights and feedback effectively.

Typeform Details
Product Website
Languages Supported
Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified)
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Product Description

Make every interaction count

How do you position yourself against your competitors?

Express yourself
A flexible interface and design features make it easy for you to look and feel professional. Or awesome. Or silly. Whatever's more you.

Personalized journeys for the audience
She had the soup? Why ask about the salad. Features like Logic Jump or Hidden Fields give your typeforms a bigger brain and a beating heart.

Conversion tracking.
With Typeform you can use Facebook Pixel and Google Tag Manager for conversion tracking, site analytics, remarketing, audience building, and more.

Versatile
Get more leads, improve your products or services, sell things, and validate your ideas.

Easy to use
Choose from over a hundred form, survey or quiz templates, or create your typeform from scratch. For design you can add your own brand assets and pick a font and color to match. When you’re done, just share the typeform link, post it on social, or embed it into your site.


Seller Details
Seller
Typeform
Company Website
Year Founded
2012
HQ Location
Barcelona
Twitter
@typeform
28,833 Twitter followers
LinkedIn® Page
www.linkedin.com
741 employees on LinkedIn®
Description

Typeform is a refreshingly different form builder that helps you collect zero-party data while providing a stellar brand experience.


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Overview Provided by:

Recent Typeform Reviews

Denis B.
DB
Denis B.Small-Business (50 or fewer emp.)
5.0 out of 5
"User friendly for builders and users"
ease, simplicity, efficiency in use, but also the sales service always there to satisfy
TOBI A.
TA
TOBI A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best Have Ever seen"
This as been an incredible experience for me and my team using the app suite. We have enjoyed top-notch experiences with no glitches at all. Typefo...
Ines P.
IP
Ines P.Mid-Market (51-1000 emp.)
5.0 out of 5
"User friendly for both companies and respondents"
The look and feel of the surveys and how customisable they are.
Security Badge
Typeform Security
Get security information from Typeform to help you buy the right software. View Security Information
Typeform security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
HIPAA (Health Insurance Portability and Accountability Act)
PCI DSS (Payment Card Industry Data Security Standard)
ISO 27001 (International Organization for Standardization)
CSA (Cloud Security Alliance)
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CSA (Cloud Security Alliance)

Typeform Media

Typeform Demo - Typeform interface
Create beautiful and engaging experiences that gets you the data you need.
Typeform Demo - Multiple Choice Forms
Create easy multiple choice forms and surveys.
Typeform Demo - Quickly capture ratings
Quickly and easily capture ratings data from respondents.
Typeform Demo - Capture key information
Gather crucial customer information
Typeform Demo - Easy to use logic
Create logic that provides a personalized experience for your customers.
Typeform Demo - Beautiful and simplistic forms
Cater your forms to meet your branding needs.
Build frictionless forms and seamless surveys. 
Typeform helps you learn about—and hear from—the people your brand wants to connect with most.
Play Typeform Video
Build frictionless forms and seamless surveys. Typeform helps you learn about—and hear from—the people your brand wants to connect with most.
Ready to make your first typeform? Here's a quick video showing you the essentials you need to create your first typeform!
Play Typeform Video
Ready to make your first typeform? Here's a quick video showing you the essentials you need to create your first typeform!
Did you know that Typeform has a bunch of AI features that can help you create your form? Whether it’s suggesting a better way of asking a question, or saving you time by whipping up an entire form within minutes, Typeform’s AI features hav
Play Typeform Video
Did you know that Typeform has a bunch of AI features that can help you create your form? Whether it’s suggesting a better way of asking a question, or saving you time by whipping up an entire form within minutes, Typeform’s AI features hav
If you want to engage your leads and get them to convert faster, there's no better way of doing that than with a video-based lead gen form.
Play Typeform Video
If you want to engage your leads and get them to convert faster, there's no better way of doing that than with a video-based lead gen form.
Logic is the brain of your typeform, where you can create different paths for your respondents to follow. Typeform's Logic Map not only visualizes your typeform's logic–it's an interactive map that lets you add, change, or remove logic too.
Play Typeform Video
Logic is the brain of your typeform, where you can create different paths for your respondents to follow. Typeform's Logic Map not only visualizes your typeform's logic–it's an interactive map that lets you add, change, or remove logic too.
Answer a few questions to help the Typeform community
Have you used Typeform before?
Yes

Video Reviews

800 out of 801 Total Reviews for Typeform

4.5 out of 5
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800 out of 801 Total Reviews for Typeform
4.5 out of 5
800 out of 801 Total Reviews for Typeform
4.5 out of 5

Typeform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TypeformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Want to see more insights from verified reviewers?
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G2 reviews are authentic and verified.
Vicky B.
VB
Digital Marketing Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Typeform?

The best part of Typeform is how easy it is to create complex forms and still make it personal to the person filling the form out. It has vastly reduced spam submissions on my website and increased general enquiries. The results page is also useful for collecting customers' stats super quick. I feel like I have only touched the surface with what Typeform can do. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

I don't like that they have a premium service and some tools are unavailable unless you pay a higher a price. Review collected by and hosted on G2.com.

What problems is Typeform solving and how is that benefiting you?

We got Typeform to build complex forms and make them easy to use for the user. A lot of our forms depend on a variety of attributes about the customer and that changes how the form is answered. Using Typeform's easy to use interface ensures that each customer has a personal form.

We originally bought Typeform to build a quiz for the website which has different results depending on the answers. This was something our website devs couldn't build - but by far the best part of the quiz is how easy it is to look into the data of the results. Review collected by and hosted on G2.com.

Meagan S.
MS
Digital Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Typeform?

I like that you have a lot of freedom for different survey pathways. If you receive negative feedback, you can find out more with one line of questioning while, if you receive positive feedback, you can ask for permission to use this as a review in another line of questioning. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

I think that there should be more 'viewer' seats with the basic package. Having to set up an automatic export so that teams that should not use or manipulate this tool but need to review the results is excessive. Review collected by and hosted on G2.com.

What problems is Typeform solving and how is that benefiting you?

We use typeform to capture trip and booking feedback primarily, it's a great tool that we embed in our client emails and we love that we can see results from years ago no matter how many responses we receive. We also have used this for NPS and other marketing surveys in my organization, allowing us to get a better grasp on how our current customers feel about Savoya. Review collected by and hosted on G2.com.

Pierquinto M.
PM
Marketing Manager B2B
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Typeform?

Typeform stands out for its sleek, interactive design that makes surveys and forms more engaging. The user-friendly interface, seamless integrations (like Zapier, Slack, and Google Sheets), and robust analytics make it an excellent tool for collecting high-quality responses. Its conditional logic and customization options also allow for a more personalized user experience. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

While Typeform offers a great experience, the pricing can be a bit high for small businesses or individual users. While the design is excellent, heavy customization beyond the provided templates can be slightly limited. Review collected by and hosted on G2.com.

What problems is Typeform solving and how is that benefiting you?

Typeform solves the problem of low engagement with traditional forms by offering an intuitive, interactive experience that keeps users engaged. It helps streamline data collection with automation and integrations, reducing manual work. The platform also enhances user experience with its modern design, leading to higher response rates and more actionable insights. This ultimately saves time, improves decision-making, and enhances the overall effectiveness of data collection. Review collected by and hosted on G2.com.

Francesco D.
FD
Digital Consultant
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Typeform?

I used Typeform for an year by now, and I think Typeform offers the best UX for a form. Using Typeform forms is a great UX experience, although options presented are very simple and basics, maybe too simple. But it's a great way to collect data from users, and it's my favourite options by now. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

Options are too basic and it could be improved a lot. You will find all basic features, but not advanced one, unless you want to use Zapier to integrate them but it will require some extra work. Review collected by and hosted on G2.com.

What problems is Typeform solving and how is that benefiting you?

Typeform is making people happy to fill out forms thanks to the great UX it offers for mobile devices. And it's making filling of forms easy and fast for users. Review collected by and hosted on G2.com.

Ashley J.
AJ
Operations Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Typeform?

I love that Typeform offers a free plan for basic users and those who use it occasionally. The platform's extensive integrations are incredibly useful and enhance its functionality. Its intuitive interface makes form creation effortless, even for beginners. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

The design could be more interactive and engaging to capture more responses. Review collected by and hosted on G2.com.

What problems is Typeform solving and how is that benefiting you?

Typeform enables us to collect valuable insights from our customers about their business practices and financial accounts. We can then seamlessly export this data into a document, making it easier to integrate with Notion. Unfortunately, we have not been able to integrate seemlessly into Notion. At this point, we export to a Google doc & then manually input the information into the proper lines of the database. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Typeform?

It is very easy for the builder and the person submitting the form to use. Make a simple form look professional. The fact that it has the option to send notifications to the person who submitted the form is a big plus.

My team and clients use it every day, so it is now a must in our daily organization. Plus, it was easy for our clients to use and implement as part of their request process for our department. Additionally, I've found they don't take long to fix any issues that arise with the platform. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

While building the form, I had several issues with the logic working properly, even if the map and triggers were correct. When doing a test, the form would ignore some questions.

Also, it would be great if there was an option to upload documents without signing in. Review collected by and hosted on G2.com.

What problems is Typeform solving and how is that benefiting you?

My marketing team receives numerous requests each week. Typeform has significantly improved our ability to track these requests, especially when integrated with Trello. Now, all the information clients need to provide is centralized in one form, eliminating the need for multiple emails.

The requests for marketing materials vary widely, and the conditional logic that Typeform offers has been a game changer for us.

As a result, we save a considerable amount of time, streamline our processes, and make it clearer for clients regarding what to expect. Review collected by and hosted on G2.com.

Natalie S.
NS
Media Creatrix
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Typeform?

Once I figured out the formatting of the quiz, it was easy to adjust the questions, formatting and desgin. I like that I can export quiz details to Google Sheets, to keep all data in one place. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

At first I was a bit confused on how to use the platform. I was a lost using the back end of branching, outcome and score quiz. I had to google to look at some videos and such to get a hang of it. Once I got over that hump then, it was smooth sailing. Review collected by and hosted on G2.com.

What problems is Typeform solving and how is that benefiting you?

I helped my business content with more potentinal clients, with attracting people to take a quiz and leave their information. Review collected by and hosted on G2.com.

Laura P.
LP
Founder &amp; Creative Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Typeform?

I like typeforms ease of use the most. No need to watch length demo videos before getting started. Everything is intuitive to create a basic form and if you need something more complex their support articles and associates are fantastic. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

We originally did not realize that our forms were not shared with everyone on the team. I wish there was more transparency or a prompt to help you realize this. Review collected by and hosted on G2.com.

What problems is Typeform solving and how is that benefiting you?

We need to gather more information about a certain sector of our audience. Typeform allowed us to create a nicely designed and easy to use survey for our recipients. We were also able to use our own branding to keep everything cohesive. Review collected by and hosted on G2.com.

Guilherme C.
GC
Global Commercial Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Typeform?

- The visual experience of going through a Typeform to fill in boring admin info about yourself. Our leads get a far better experience!

- The level of integrations Typerform has, allowing us to easily recover the inputs into our CRM and alert the team for the new lead received already created in our CRM as a lead,

- Extremely easy to implement! Review collected by and hosted on G2.com.

What do you dislike about Typeform?

Nothing so far, Typeofrm is easy to use and to interact with other tools. Review collected by and hosted on G2.com.

What problems is Typeform solving and how is that benefiting you?

Increase the customer experience to leave a lead and integrating with our CRM tool.

This allows us to receive more leads and have an already automated reach out flow. Review collected by and hosted on G2.com.

Aline S.
AS
Ux Designer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Typeform?

Gosto da maneira que conseguimos personalizar o fluxo conforme cada pergunta e como cada pontuação na resposta pode te direcionar para um novo fluxo. Gosto bastante do layout da ferramenta também, organização das informações ajuda bastante também a qualquer um conseguir criar um novo formulário. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

O único ponto que acho importante e eles não adaptaram ainda é a plataforma ter o idioma português. Acredito que tem muitas empresas no Brasil que utilizam a ferramenta e dentro das organizações nem todos falam inglês. Review collected by and hosted on G2.com.

What problems is Typeform solving and how is that benefiting you?

Nós ajudando a priorizar nossas entregas e conhecer nossos clientes. Review collected by and hosted on G2.com.