--- title: The Answer Company Reviews meta_title: 'The Answer Company Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 54 reviews by the users' company size, role or industry to find out how The Answer Company works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 54 scale: '5' date_modified: '2026-07-07' parent_category: name: Value-Added Resellers (VARs) url: https://www.g2.com/categories/value-added-resellers-vars --- # The Answer Company Reviews **Vendor:** The Answer Company **Category:** [Acumatica Channel Partners ](https://www.g2.com/categories/acumatica-channel-partners) **Average Rating:** 4.2/5.0 **Total Reviews:** 54 ## About The Answer Company The Answer Company is a leading ERP consulting group, a certified value-added reseller (VAR) dedicated to Propelling Businesses Forward with intelligent and effective business solutions. Backed by nearly 30 years of industry expertise, we have helped over 2,000+ businesses streamline back-office processes, undergo digital transformation, and discover room for financial efficiencies with Acumatica ERP. We support a wide range of industries but have strong expertise in Manufacturing, Construction & Real Estate, Retail & Ecommerce, Distribution and Field Services. Collaborate with one of the top Acumatica partners in Canada. ## The Answer Company Reviews ### 1. Engaging team members (Update) **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about The Answer Company?** Our implementation person Salma has been fantastic. She doesn't assume the accounting for our operations but actually asks questions to fully understand what our needs are. Even though it has taken me longer to get the information to The Answer Company, we are still able to move things forward. I like how the Chart of Accounts is flushed out rather than rushing through that process. This has helped me determine the needs of the company rather than just roll forward with what we currently have. **What do you dislike about The Answer Company?** A minor thing is that the implementation person isn't at the same timezone but we have made it work so it's not a big deal. I wanted someone good rather than someone in the same timezone. **Recommendations to others considering The Answer Company:** The Answer Company knows Sage Intacct and provides answers to areas that I didn't know I should be asking. I've dealt with other ERP implementations and that implementation team just doesn't know their product as well and was providing ad-hoc fixes that end up breaking other areas. **What problems is The Answer Company solving and how is that benefiting you?** The Answer Company is helping us with the implementation of Sage Intacct. We were recently acquired by a public company so we needed to upgrade our accounting system so we can do consolidation work. Update: After the Answer Company was acquired by BAASS, the responsiveness and the quality of the response is not as good as it once was. ### 2. Very supportive and friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Patricia S. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about The Answer Company?** I like how they respond quickly, and that they all seem to work together. Our implementation specilist was very friendly, and willing to think outside the box with us to solve issues as they came up. **What do you dislike about The Answer Company?** The could have done a better job describing 3rd party integrations. **Recommendations to others considering The Answer Company:** We felt supported throughout our implementation, and they provided customized training to help our accounting team get familiar with the new software. **What problems is The Answer Company solving and how is that benefiting you?** Upgrade/migrate our accounting software to Sage Intacct ### 3. You can count on The Answer Company for your technology and information systems upgrade needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about The Answer Company?** Our Implementation Consultant was an excellent source of knowledge and guided us through from the discovery, design, implementation, and go live stages. **What do you dislike about The Answer Company?** We have yet to encounter challenges on their customer support team. **Recommendations to others considering The Answer Company:** Depending on your specific objectives, prepare a flexible plan to communicate, execute and accomplish your goals. TAC has the expertise and resources to address your needs. They listen and they want you to succeed not just get your business. **What problems is The Answer Company solving and how is that benefiting you?** Our organization sourced Sage Intacct through TAC. Their expertise in guiding us through the different processes from discovery, data migration, to live implementation has provided us flexibility in our day-to-day transaction handling and reporting processes. ### 4. Fast reliable feedback and responses to issues and questions **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about The Answer Company?** Easy to talk to people, support staff that are responsive and know their product. **What do you dislike about The Answer Company?** There is little I have to complain about. **Recommendations to others considering The Answer Company:** If you are using Acumatica ERP then I would recommend The Answer Company to look after your installation and support. **What problems is The Answer Company solving and how is that benefiting you?** Acumatica ERP System issues, we run our business on Acumatica, and we need the system to work. ### 5. We have had a lot of success working with Chrisann Bodi as our relationship manager. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about The Answer Company?** The responsivness to questions and issues that pop up has been fantastic. It means we don't lose too much time trying to resolve our problems. **What do you dislike about The Answer Company?** I don't have much to add here. The support has been great since I started to work with the company. **Recommendations to others considering The Answer Company:** I would recommend that you start by understanding the process and that it will take time from people in your organization to make the transition. Go in aware and staffed for that. **What problems is The Answer Company solving and how is that benefiting you?** We are transitioning from Quickbooks to Sage Intacct and The Answer Company is guiding us through the process answering our questions regarding configurtion and best use case. ### 6. Provides and helps implement cost effective and practical solutions - totally client focused **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie A. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **Describe the project or task The Answer Company helped with:** recommendation and implementation of Sage Intacct Accounting system & recommendation of Nexonia Expense & TIme Off **What do you like best about The Answer Company?** Helped us implement the new solution very quickly and Salma on implementation was a rock star and made what could be a painful conversion process fun! TAC is extremely client-focused **What do you dislike about The Answer Company?** The TAC billing was overly complicated for Sage Intacct with the prepayment and we had to do a lot of back and forth on reconciling what was owed. Improve by not making client pre-pay for services that they won't or has not used **Recommendations to others considering The Answer Company:** The Answer Company walk the talk on customer service not only on pre-implementation and implementation, but also in respect of post-implementation. Most companies fail on this last pillar and wash their hands of issues that arise afterwards. Outstanding customer service! **What problems is The Answer Company solving and how is that benefiting you?** Replacement of obsolete accounting solution subject to cyber security risk. Reduced staff. Easy access to the accounting system, especially remotely. Better insight and analysis. In addition, where they stand out from the crowd is on after-sales service. They have your back and go to bat for you when you are experiencing issues with your software provider. ### 7. The Answer Company - highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Sean M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about The Answer Company?** Excellent product knowledget and customer service. **What do you dislike about The Answer Company?** I did not dislike anything about TAC and the experience with them. **Recommendations to others considering The Answer Company:** I would highly recommend using TAC for finanancial management software implementation projects. **What problems is The Answer Company solving and how is that benefiting you?** Implementation of Sage Intacct ### 8. Great Customer Services **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about The Answer Company?** Experienced team and nice response time to requests. **What do you dislike about The Answer Company?** There's not much to say. Sometimes they get too busy but they manage the support tickets well. **What problems is The Answer Company solving and how is that benefiting you?** Chrisann , our CSM, has always been responsive with our requests. ### 9. Sage Intacct Implementation with The Answer Co. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about The Answer Company?** their people are kind with fast responses **What do you dislike about The Answer Company?** the high turnover rate on their service team **What problems is The Answer Company solving and how is that benefiting you?** some custmization work for our business to eliminate many manual entries ### 10. Exceptional Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about The Answer Company?** The Answer Company's Implementation Consultant and Customer Success Manager were friendly and knowledgeable and went out of their way to assist us with our questions and problems. **What do you dislike about The Answer Company?** Based on our experience, I don't have any dislikes about The Answer Company. I believe they are a great company to partner with if you are looking for a new ERP system. **Recommendations to others considering The Answer Company:** Choose The Answer Company! They are the best consulting group to work with. **What problems is The Answer Company solving and how is that benefiting you?** Our organization started using Sage Intacct. From start to finish, our needs were anticipated and exceeded at every turn. The Answer Company made the preparation and implementation of Sage Intacct a success. ## The Answer Company Discussions - [What is The Answer Company used for?](https://www.g2.com/discussions/what-is-the-answer-company-used-for) - [View The Answer Company pricing details and edition comparison](https://www.g2.com/products/the-answer-company/reviews/the-answer-company-review-5413235?section=pricing&secure%5Bexpires_at%5D=2026-07-19+05%3A20%3A36+-0500&secure%5Bsession_id%5D=30598f00-0a07-4ea4-a74b-f4c79b47dd52&secure%5Btoken%5D=28129e8ad666eca487ae64e2b75e2ff7543e9712e9a8c52a0200cfe2e7e504bd&format=llm_user) ## The Answer Company Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top The Answer Company Alternatives - [Blytheco](https://www.g2.com/products/blytheco/reviews) - 4.9/5.0 (126 reviews) - [i-Tech Support, Inc.](https://www.g2.com/products/i-tech-support-inc/reviews) - 4.9/5.0 (30 reviews) - [NexTec Group](https://www.g2.com/products/nextec-group/reviews) - 4.5/5.0 (22 reviews)