# Terryberry Reviews
**Vendor:** Terryberry  
**Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 180
## About Terryberry
Terryberry is a leading employee engagement and recognition platform that helps organizations build cultures where employees feel valued, connected, and motivated to do their best work. For more than 100 years, Terryberry has partnered with organizations around the world to strengthen workplace culture through meaningful recognition. Today, Terryberry delivers a modern, end-to-end employee experience platform that brings together employee recognition, symbolic and physical rewards, wellbeing, engagement surveys, analytics and reporting, and performance enablement in one unified solution. Terryberry empowers organizations to recognize employees for milestones, achievements, and everyday contributions while reinforcing company values through symbolic recognition, including service awards and meaningful physical keepsakes. In addition to symbolic awards, the platform offers a flexible global rewards marketplace with both digital and physical reward options, allowing organizations to align recognition with the moment and the message they want to send. Beyond recognition and rewards, Terryberry helps organizations support employee wellbeing and understand engagement over time. Wellbeing challenges, incentives, and engagement tools encourage participation and healthy behaviors, while built-in engagement surveys, analytics, and reporting provide visibility into participation levels, recognition behaviors, and engagement trends. These insights help HR and People teams measure impact and continuously improve their programs. Designed to support organizations of all sizes, Terryberry enables global workforces with configurable programs, seamless integrations, and expert guidance. The platform is trusted by HR, Total Rewards, Culture, and People teams to improve retention, reinforce culture, and deliver a more meaningful employee experience. With Terryberry, recognition goes beyond transactions — it creates lasting moments that employees remember.



## Terryberry Pros & Cons
**What users like:**

- Users commend the **ease of use** of Terryberry, highlighting excellent support and user-friendly features that simplify management. (6 reviews)
- Users commend the **helpful support** from Terryberry, enhancing the setup and ongoing experience with their platform. (4 reviews)
- Users commend the **fast and excellent customer support** from Terryberry, enhancing their overall experience and engagement. (3 reviews)
- Users love the **flexibility of gift cards** from Terryberry, ensuring all employees can find something they enjoy. (3 reviews)
- Users appreciate Terryberry&#39;s **effortless recognition features** that foster a motivating and engaging workplace culture. (3 reviews)
- Easy Setup (2 reviews)
- Users appreciate the **user-friendly features** of Terryberry, making employee recognition and engagement effortless and effective. (2 reviews)
- Gift Giving (2 reviews)
- Users appreciate the **strong focus on recognition** and the supportive team at Terryberry for fostering engagement. (2 reviews)
- Options (2 reviews)

**What users dislike:**

- Users find the **limited options** frustrating, especially when items are out of stock or login issues occur. (2 reviews)
- Users experience **technical glitches** with Terryberry, though timely fixes are provided; communication about updates needs improvement. (1 reviews)
- Users feel that the rewards catalog&#39;s **cost to value** needs improvement, despite recent positive upgrades from Terryberry. (1 reviews)
- Users express frustration with **inadequate filtering** that leads to out-of-stock items being displayed in catalogs. (1 reviews)
- Users find it an **inconvenience** to upload participant files repeatedly for changes and rewards within Terryberry. (1 reviews)
- Limited Points (1 reviews)
- Users face persistent **login issues** that result in frequent crashes and require constant reloading of the website. (1 reviews)
- Missing Features (1 reviews)
- Points System Issues (1 reviews)
- Reporting Issues (1 reviews)

## Terryberry Reviews
  ### 1. Great Recognition Vendor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffrey N. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about Terryberry?**

Their products are complete, simple to implement, and provide really nice gifts for those reaching milestones or retiring. And they will customize their programs to fit your organization's needs.

**What do you dislike about Terryberry?**

I don't really have any dislikes, I've always had great success with Terryberry.

**Recommendations to others considering Terryberry:**

I would use Terryberry no matter which organization I was working for.

**What problems is Terryberry solving and how is that benefiting you?**

We wanted to implement something for service milestones that was better than just a plaque.  And we didn't really have anything for retirees other than each one being handled individually.  And we are using the program for other things such as gifts for attending the open enrollment benefits fair.

  ### 2. Great Employee Recognition Program with Room for a Smoother Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bree M. | Director Of Marketing And Community Relations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Terryberry?**

Terryberry provides a thoughtful and easy way to recognize employee milestones and achievements across the organization. Their platform helps support a culture of appreciation, and the service awards program is a meaningful way to celebrate tenure. The customization options for gifts and messaging help align recognition with our brand and values. Their customer service team has also been responsive and helpful during setup and implementation.

**What do you dislike about Terryberry?**

The interface can be a bit clunky and unintuitive, especially when trying to navigate the admin dashboard or customize recognition programs. It sometimes takes more clicks than necessary to complete a task. A cleaner, more streamlined user experience would make managing the platform much easier—especially for those who don’t use it daily.

**What problems is Terryberry solving and how is that benefiting you?**

Terryberry helps us solve the challenge of consistently recognizing and celebrating employee milestones across multiple locations. Before using the platform, anniversary acknowledgments and recognition efforts were handled manually, which made it difficult to maintain consistency and timeliness.

With Terryberry, we now have a centralized and automated system for tracking work anniversaries, customizing awards, and delivering recognition messages. This not only saves time for our HR and communications teams but also reinforces a positive workplace culture where employees feel seen and appreciated. The platform helps us strengthen engagement and morale by making recognition a regular and visible part of our company culture.

**Official Response from Nat Evans:**

> We're thrilled to hear that you find our employee recognition program thoughtful and easy to use. We appreciate your feedback about the interface and will definitely take it into consideration for future improvements. Thank you for choosing Terryberry for your employee recognition needs!

  ### 3. Exceptional Support and Customization for Celebrating Milestones

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alice L.

**Reviewed Date:** February 04, 2026

**What do you like best about Terryberry?**

I like how Terryberry is flexible and how they respond very fast. The support they provided throughout the whole process, from building the platform to launching it, was great. Setting up Terryberry was very easy, and I appreciated the support from day one, especially regarding how the platform was going to work and the options for gifting.

**What do you dislike about Terryberry?**

Nothing in particular.

**What problems is Terryberry solving and how is that benefiting you?**

Terryberry helps us recognize work anniversaries, offering different gift options based on years of service, which they tailored perfectly for us.

**Official Response from Nat Evans:**

> We're thrilled to hear that you found our support and customization exceptional. We strive to provide fast and flexible support to make the process as smooth as possible for our clients.

  ### 4. Effortless Employee Recognition, Despite Stock Hiccups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meghan G.

**Reviewed Date:** January 14, 2026

**What do you like best about Terryberry?**

I like most that it's easy to order. We have a great rep that reaches out, and her communication is great. She pretty much does all the follow-up, and we don't have to worry about it.

**What do you dislike about Terryberry?**

Sometimes things can be out of stock, which can be a little frustrating. It's important to make sure that items people pick are in stock or not listed in the catalogs.

**What problems is Terryberry solving and how is that benefiting you?**

Terryberry saves us time by reaching out to caregivers to show our appreciation, helping retain them in our company.

**Official Response from Nat Evans:**

> Thank you for your feedback. We're happy to hear that your rep provides excellent communication and takes care of the follow-up for you. We understand the frustration of items being out of stock and will work on better inventory management to address this issue.

  ### 5. User-Friendly App That Works for All Employees

**Rating:** 4.0/5.0 stars

**Reviewed by:** Raquel D. | Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2026

**What do you like best about Terryberry?**

I appreciate there is an app that is user friendly for all employees.

**What do you dislike about Terryberry?**

The challenges can be misleading as to acknowledging the legitimacy of the user's progress.

**What problems is Terryberry solving and how is that benefiting you?**

Terryberry is helping our business keep everyone united as one organization despite being in different locations.

**Official Response from Nat Evans:**

> It's great to hear that Terryberry is helping your business stay united despite different locations. We are committed to providing solutions that bring teams together.

  ### 6. Terrberry is Nutrition for Your Recognition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris B. | Executive Vice President, Talent Development and Colleague Engagement, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Terryberry?**

As a midsized business, it is of great value to us; ease of use, tremendous support and rapid response from competent professionals, and it involves seamless customization to our needs and values.

**What do you dislike about Terryberry?**

No reservations about the Company or the product.

**What problems is Terryberry solving and how is that benefiting you?**

The most impactful solution is that the platform allows our global company to acknowledge others worldwide for the effort and behaviors that matter to us as an organization. Embedded in our Company intranet, what we call our Community, colleagues can share comments in real-time from customers, clients, colleagues and global supply chain partners. It has kept recognition energy alive and at high levels. We value team recognition and individual recognition. Because of the easy-to-use platform, we brought two merged companies with similar values and beliefs. We shared what was good about each of them, helping the two companies become one faster, with more appreciation for the other with positive energy.

  ### 7. A fantastic recognition program with lots of options and a helpful team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tashauna R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Terryberry?**

Terry Berry's GiveAWow product is a fantastic software to address any and all employee recognition and engagement needs a company has. There are a lot of different features to choose to include or leave out, depending on your needs and your company. Their programs are really easy and user-friendly. In addition to the great software, I really appreciate the team. Everyone I have worked with at Terry Berry has been fantastic - very helpful, informative, and kind!

**What do you dislike about Terryberry?**

Sometimes there are technical glitches or limitations, but Terry Berry seems to address technical issues in a timely manner. They also seem to be constantly working on software feature updates, which is nice! Those updates should be communicated a bit better, however.

**What problems is Terryberry solving and how is that benefiting you?**

We use Terry Berry's GiveAWow program for peer-to-peer recognition, service milestone awards, birthday posts, and various surveys can be delivered via the Recognition Mailbox feature. All of these things being in one place makes it a lot easier for our team to use and see everything. The reporting helps us better understand recognition and morale trends within each department or level as well.

  ### 8. Motivating Team with Terryberry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pat E. | Accounting Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about Terryberry?**

Keeping my staff interested and motivated is my biggest concern as a team manager. For this, Terryberry is the ideal solution. Recognization and awards are made simple by its various features and user-friendliness. The support team is always on hand to assist with any issues, and the customer service is superb.

**What do you dislike about Terryberry?**

There might be bugs or technical restrictions with Terryberry, but from what Ive seen, they fix any problems right away. By consistently delivering updates with new features, they also show a dedication to always developing their programme, which is fantastic to see. To make sure people are aware of the changes, it would be advantageous if they increased their communication with reference to these upgrades.

**What problems is Terryberry solving and how is that benefiting you?**

Colleagues can share real-time feedback from clients, customers, coworkers, and international supply chain partners on our companys intranet, known as our Community. The recognition energy on this platform has been effectively maintained at a high level. We give equal weight to team and individual honours. Due to the platforms user-friendliness and ability to integrate two merging businesses with comparable values and ideals, it was made possible. We were able to draw attention to the benefits of each business, facilitating a speedier and easier transition while creating respect and enthusiasm for one another.

**Official Response from Nat Evans:**

> Thank you for your feedback. We understand the importance of consistent updates and communication regarding new features. We will take your suggestion into consideration as we continue to enhance our program.

  ### 9. Suitable program that rewards our employees

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about Terryberry?**

I enjoy that the program is mostly managed by them and we don't have a lot of admin work/hours put into managing it. It's a simple platform. We chose Terry Berry over others for our Years of Service program mostly due to the fact that we could limit it to physical items,so us and our employees would avoid paying taxes on what they receive. It works for what we wanted to accomplish.

**What do you dislike about Terryberry?**

We've had a lot of login issues with our website. Often the site crashes and you have to reload it. I also wish there was a buy up option for points, so if an employee was short, they'd be able to get what they want. There is a lot of items on the site, but we would always enjoy more options.

**What problems is Terryberry solving and how is that benefiting you?**

Gifting our employees for their years of service. Everyone gets rewarded and everyone gets the same amount depending on their years, which makes the program fair to all our employees and takes the responsibility off of manager's to remember and find a gift.

**Official Response from Nat Evans:**

> We're glad to hear that you find our program easy to manage and that it meets your needs for rewarding your employees' years of service.

  ### 10. Great program to reward team member retention!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Terryberry?**

Our team loves to be recognized for their years of service (retention) with a Terryberry award!  We launched this program a few years ago and it has become something anticipated by our team!  It helps us put action to our appreciation.  It's wonderful that team members can select their gift from a catalog, so they can choose something they will personally enjoy.  As a company, we got to establish at what service intervals we would offer service awards, and what dollar range for each level.  This has helped us to budget and reward our team!

**What do you dislike about Terryberry?**

Our only wishlist item was that there were even more reward options.  It seems like there are certain categories that have a strong presence, but we think there could be other, more diverse options to offer in each dollar range.

**What problems is Terryberry solving and how is that benefiting you?**

Team member retention is definitely a focus for everyone these days.  Our years of service awards through Terryberry help us celebrate, reward and acknowledge team members for their great loyalty to our company.



## Terryberry Pricing
- **Core**: Contact Us  
  Recognize key employee anniversaries and milestones unique to your organization. Core Features Include:
- **Plus**: Contact Us  
  Empower your team to recognize and reward in real-time with peer and manager-driven recognition. All Core Features, Plus:
- **Pro**: Contact Us  
  Unlock full 360 Recognition to recognize, reward, and engage your employees. 

All Plus Features, Plus:
- **Custom Awards and Incentives**: Starting at $10.00  
  Terryberry offers award options for all levels of achievement, from on-the-spot awards to major milestones and achievements. Award packages are available for most budgets. 

[View full pricing details](https://www.g2.com/products/terryberry/pricing)

## Terryberry Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Azure Services](https://www.g2.com/products/microsoft-azure-services/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Teams Connector](https://www.g2.com/products/microsoft-teams-connector/reviews)
  - [Microsoft Teams Integration](https://www.g2.com/products/microsoft-teams-integration/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [RedeApp](https://www.g2.com/products/redeapp-redeapp/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [Workday Global Payroll Suite](https://www.g2.com/products/workday-global-payroll-suite/reviews)

## Terryberry Features
**Platform Content**
- Education
- Mobile Tools
- Additional Features

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Rewards & Incentives**
- Reward Catalog
- Customization
- Bulk Ordering
- Budget Management
- Dashboard
- Analytics & Reporting
- User, Role, and Access Management
- Integrations
- Reward API

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Rewards and Incentives**
- Cross-system Integration
- Proactive Assistance

**Platform Basics**
- Interoperability
- Performance
- Program Management

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Platform Content**
- Automation
- File Sharing
- Content Library

**Platform Additional Functionality**
- Education
- Services
- Employee Portal
- Gamification

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates

**Platform Additional Functionality**
- Integrations
- Mobility
- Corporate Discounts
- Employee Engagement
- Rewards

**Platform Data**
- Visualization
- Platform Search
- Alerts and Notifications
- Dashboard & Reporting

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

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