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TARS Reviews & Product Details

KK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TARS?

I like how easy it is to use product. The design is simple and make things straightforward. It really helps us get things done more easily. Overall, the product is both reliable and easy to use, which makes it a great choice for us. Review collected by and hosted on G2.com.

What do you dislike about TARS?

I have no dislikes about this product. It's exceptional in every aspect, providing a seamless experience. The features, usability, and performance are all outstanding, making it a top choice for me. Review collected by and hosted on G2.com.

What problems is TARS solving and how is that benefiting you?

They continually update their AI solutions to stay current with the market trends, which is a major positive aspect. Their commitment to innovation results in the delivery of excellent features. Review collected by and hosted on G2.com.

TARS Overview

What is TARS?

Tars helps marketing and customer service teams optimize their conversion funnels, automate their customer service interactions, and redefine their customer experience using chatbots. On a Chatbot or Conversational Landing Page, visitors are greeted with an automated chatbot that starts a more human-like conversation on text, gives them only the relevant information about your product/service, and asks them for their contact information at the right time. With this approach users don't get overwhelmed by all the information listed on a typical static landing page and they are focused on having one conversation with the chatbot. This increases the chances of the user giving their information and turning it into a lead for you. Trusted by 500+ global brands like Vodafone, American Express, Bosch, University of California, Adobe, Daimler, and more. Tars host the biggest chatbot template library in the world with more than 950+ chatbot templates across industries and use cases.

TARS Details
Discussions
TARS Community
Languages Supported
Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Indonesian, Italian, Lithuanian, Marathi, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)
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Product Description

TARS is a platform that allows users to create chatbots with no programming knowledge needed.


Seller Details
Seller
TARS
Year Founded
2016
HQ Location
Newark, DE
Twitter
@hellotars_ai
687 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®

Ish J.
IJ
Overview Provided by:
Hiring for Sales Leaders

Recent TARS Reviews

Nigel G.
NG
Nigel G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great service"
The guys at Tars are so passionate about bots and maximum engagement.
Aaron R.
AR
Aaron R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Powerful tool - and there's so much more still to explore!"
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after...
VP
Victor P.Mid-Market (51-1000 emp.)
4.5 out of 5
"tars team are very professioanl and customer centric"
Their BOT is very intuitive and friendly, with response to your needs
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TARS Media

TARS Demo - Tars Chatbot Builder
Tars Chatbot Builder
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Video Reviews

170 out of 171 Total Reviews for TARS

4.6 out of 5
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170 out of 171 Total Reviews for TARS
4.6 out of 5
170 out of 171 Total Reviews for TARS
4.6 out of 5

TARS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TARSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TARS?

* The interaction with the team is very good. They provide support in case of any emergency or need.

* Presenting us with new AI and improved suggestions.

* Quick solutions are available for any issues that may arise in production. Review collected by and hosted on G2.com.

What do you dislike about TARS?

currently there is no such dislike about TARS team. Review collected by and hosted on G2.com.

What problems is TARS solving and how is that benefiting you?

They have provided the user frienldy chatbot. Its help us to reach with the customer easily and generate the lead with basic detail. I think in future the tras will introduce us with the New feature AI which can help us to increase our business by reaching the customer easily. Review collected by and hosted on G2.com.

VP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TARS?

Their BOT is very intuitive and friendly, with response to your needs Review collected by and hosted on G2.com.

What do you dislike about TARS?

Not all channels are available at this point Review collected by and hosted on G2.com.

What problems is TARS solving and how is that benefiting you?

Customer support. To reduce calls trunk at contact center, and be available 24/7 to my customer. Increase revenue thru subscription at the Bot Review collected by and hosted on G2.com.

KG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about TARS?

Good UI and good team. Team is available as and when required during weekday Review collected by and hosted on G2.com.

What do you dislike about TARS?

The only point is the analytics part because the reporting is not as per our process requirement which needs immediate attention and support. Also weekend support required to ensure any error is immediately taken care keeping customer satisfaction on priority. Review collected by and hosted on G2.com.

What problems is TARS solving and how is that benefiting you?

The errors coming like ticket not raised , del not passed correctly, bot is giving incorrect answer...these issues are getting resolved and benefiting us in satisfying the customers Review collected by and hosted on G2.com.

Keisha C.
KC
Book Author
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TARS?

I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this so based on the backend work Tars has completed. Also, they are flexible to the clients' requests Review collected by and hosted on G2.com.

What do you dislike about TARS?

I didnt 'dislike' anything about Tars, only that we would have loved to have a reporting component based on our requirements, but they didnt have this out the box Review collected by and hosted on G2.com.

What problems is TARS solving and how is that benefiting you?

We want to give our valued customers multiple accesses to us especially by way of channels with which they are familiar and that will provide them with quick responses. Tars has provided the Chatbot service which has helped in this regard. Review collected by and hosted on G2.com.

MP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TARS?

One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project. Review collected by and hosted on G2.com.

What do you dislike about TARS?

Up until now, our collaboration has been exceptionally smooth. The team was consistently willing to assist, and their open-minded approach and receptiveness to feedback have made it hard to identify any drawbacks in our cooperation. Review collected by and hosted on G2.com.

What problems is TARS solving and how is that benefiting you?

TARS is solving our issues with generic chatbots, and difficulties in adjusting them. TARS chatbot was easy to create and manage. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TARS?

User-friendly interface

Excellent customer support

Reliability of products / Hello tars crews Review collected by and hosted on G2.com.

What do you dislike about TARS?

Limitations on WhatsApp chatbot (most of them from WhatsApp) Review collected by and hosted on G2.com.

What problems is TARS solving and how is that benefiting you?

> Lead-gen

> Having better customer/user insights

> Round the clock availability as service provider Review collected by and hosted on G2.com.

DD
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TARS?

Customer Support

Product

Trustable platform

Good SAAS Product Review collected by and hosted on G2.com.

What do you dislike about TARS?

Nothing all platform customer support are supportives no complaints Review collected by and hosted on G2.com.

What problems is TARS solving and how is that benefiting you?

Chatbot creation and their Journey's Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TARS?

TARS was not satisfied with just delivering a functional product; they were dedicated to delivering the best possible solution. They maintained open and transparent lines of communication throughout the project, ensuring that we were always kept in the loop. Any questions or concerns were addressed promptly, and they were proactive in providing updates on project progress. This level of professionalism and responsiveness is truly amazing. Review collected by and hosted on G2.com.

What do you dislike about TARS?

The ChatBot doesn’t have a machine learning mechanic, if it comes across something it doesn’t understand it tells the customer to rephrase it. Review collected by and hosted on G2.com.

What problems is TARS solving and how is that benefiting you?

By creating a chatbot, we have simplified the way customers can contact us and ask for assistance. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TARS?

I recently had the pleasure of using the services of a chat bot company, and I must say that my overall experience has been quite impressive, earning them a solid 8/10 rating. Review collected by and hosted on G2.com.

What do you dislike about TARS?

While not perfect, the company's chat bot service delivered on most of the promises and offered a seamless and efficient interaction. Review collected by and hosted on G2.com.

What problems is TARS solving and how is that benefiting you?

Implementation Tars chatbot to our website will greatly benefit our bussines and helping our customers. Review collected by and hosted on G2.com.

SS
Business Analyst- Conversational AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TARS?

I like the flexibility of the Tars chatbot design tool. I've been using the Tars platform for a long time to create chatbots for my clients for their landing pages and Lead

generation. Srikanth & Arjun at Tars has always supported me in completing my projects & client's requirements on time. I've always been learning something new while working with them. They are amazingly supportive and guide me to complete my projects on time.

Thank you both of you for the support, Srikanth & Arjun. Review collected by and hosted on G2.com.

What do you dislike about TARS?

Nothing, to be honest, not dislike, but sometimes I face difficulties analyzing the backend data. Not a big concern, but I'm looking forward that the Tars product team definitely bring new features to easily analyze backend data. Review collected by and hosted on G2.com.

What problems is TARS solving and how is that benefiting you?

They are constantly improving their designs and adding multiple new functionalities, making a big difference in our experiences. It increased business performance & client expectation was fulfilled by using Tars. Review collected by and hosted on G2.com.