Show rating breakdown
Save to My Lists
Unclaimed
Unclaimed

SpitFire Dialers Reviews & Product Details

NT
Customer Service Representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SpitFire Dialers?

I really liked how easy this was. It is super convenient and didn't have any issues. Review collected by and hosted on G2.com.

What do you dislike about SpitFire Dialers?

The only down part about the program is nothing. I didn't have any issues with this program. Review collected by and hosted on G2.com.

What problems is SpitFire Dialers solving and how is that benefiting you?

I was a recruiter and it was an outbound position to potential employees. Review collected by and hosted on G2.com.

SpitFire Dialers Overview

What is SpitFire Dialers?

The SpitFire Enterprise Predictive Dialer utilizes sophisticated algorithms to speed up and slow down the call rate based on, number of available agents, number of available lines, the campaign's average call time and other statistical information. Campaigns settings are designed to comply with state and federal regulations.

SpitFire Dialers Details
Show LessShow More
Product Description

The SpitFire Enterprise Predictive Dialer utilizes sophisticated algorithms to speed up and slow down the call rate based on, number of available agents, number of available lines, the campaign's average call time and other statistical information. Campaigns settings are designed to comply with state and federal regulations.


Seller Details
Year Founded
2000
HQ Location
N/A
Twitter
@SpitFireDialers
164 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®

Recent SpitFire Dialers Reviews

Pallang M.
PM
Pallang M.Mid-Market (51-1000 emp.)
5.0 out of 5
"When you're in a Call-centre you need a dialar that is reliable"
I have worked in different call-centre environments and have been exposed to different softwares for dialing, what I liked more about SpitFire is t...
KL
Kathryne L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Dialer for Call Center"
Fast setup and works seamlessly. Has reporting features and can set time zones as well as you can now integrate with salesforce. Allows you to moni...
NT
Nichole T.Small-Business (50 or fewer emp.)
5.0 out of 5
"I really liked the ease of use. "
I really liked how easy this was. It is super convenient and didn't have any issues.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

SpitFire Dialers Media

Answer a few questions to help the SpitFire Dialers community
Have you used SpitFire Dialers before?
Yes

3 out of 4 Total Reviews for SpitFire Dialers

4.8 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
G2 reviews are authentic and verified.
Pallang M.
PM
Small Business Owner | Writing Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SpitFire Dialers?

I have worked in different call-centre environments and have been exposed to different softwares for dialing, what I liked more about SpitFire is the whole interface making it easy to place outbound calls andrecieve inbounds with a transparent ways of management. Review collected by and hosted on G2.com.

What do you dislike about SpitFire Dialers?

Like I mentioned in my previous answer regarding my background in the cll-center facilities, I found this software to be the best and with my exposure to it I've never encountered any troubles. Review collected by and hosted on G2.com.

What problems is SpitFire Dialers solving and how is that benefiting you?

Auto dialing is the most great optimization when it comes to a call-center environment. manualised systems are a thing of the past and automated systems make jobs smoother and let teams work more effectively. Review collected by and hosted on G2.com.

KL
Sales Rep
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SpitFire Dialers?

Fast setup and works seamlessly. Has reporting features and can set time zones as well as you can now integrate with salesforce. Allows you to monitor live calls and provide real-time feedback to sales reps. Review collected by and hosted on G2.com.

What do you dislike about SpitFire Dialers?

They suggest you reboot the system at least once a week. Another issue we have is when Windows updates are installed, our server is restarted, which interrupts the services that run the dialers. The reboot process takes 10-15 minutes, so it is annoying when this happens. Review collected by and hosted on G2.com.

Recommendations to others considering SpitFire Dialers:

Speak to a sales rep who can be your usual POC when you have issues Review collected by and hosted on G2.com.

What problems is SpitFire Dialers solving and how is that benefiting you?

Spitfire has allowed us to maximize our time by eliminating the need for hand dialing. It also allows me to give on-the-spot feedback, capitalizing on the time my representatives' spend on the phone. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SpitFire Dialers?

This service quickly connects me to callers on an easy to use platform. It’s easy to understand and use and has the tools built in to update caller information and send along the information I am trying to reach them with. Review collected by and hosted on G2.com.

What do you dislike about SpitFire Dialers?

I dislike that there seems to occasionally be a loss of connection then I am not recieving incoming calls for a period of time. Otherwise it seems like there is a lot more going on on the page than I need to use but other users may use those features Review collected by and hosted on G2.com.

What problems is SpitFire Dialers solving and how is that benefiting you?

Spitfire allows my employer to connect me with call leads they find. I do not have to keep any info regarding calls or do any dialing out. It also allows me to easily update the person I’ve called information so we can reach them with what we’d like them to see. Review collected by and hosted on G2.com.

There are not enough reviews of SpitFire Dialers for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Talkdesk Logo
Talkdesk
4.4
(2,413)
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
2
Kixie PowerCall & SMS Logo
Kixie PowerCall & SMS
4.8
(797)
Kixie is an open telephone service with deep integrations into CRM, ERP, Marketing Automation Software, and more.
3
ZoomInfo Sales Logo
ZoomInfo Sales
4.5
(8,701)
Find your next customer with ZoomInfo Sales, the biggest, most accurate, and most frequently refreshed database of contact and company insights, intelligence, and purchasing intent data, all in one, modern go-to-market platform.
4
Apollo.io Logo
Apollo.io
4.7
(8,435)
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M contacts and 35M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises.
5
JustCall Logo
JustCall
4.3
(2,097)
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
6
Close Logo
Close
4.7
(1,650)
Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry!
7
NICE CXone Mpower Logo
NICE CXone Mpower
4.3
(1,639)
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
8
Genesys Cloud CX Logo
Genesys Cloud CX
4.3
(1,396)
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
9
CloudTalk Logo
CloudTalk
4.4
(1,285)
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
10
FlashIntel Logo
FlashIntel
4.6
(661)
FlashIntel, a product of FlashIntel Global, is a comprehensive revenue acceleration platform that integrates sales intelligence and engagement capabilities into one unified interface. With access to a vast B2B intelligence database and 30+ custom filters, it enables businesses to discover and engage with their ideal customers effectively. By offering features like automated verification tools, data enrichment, social intent analysis, sequencing, parallel dialing and seamless CRM integration, FlashInfo empowers businesses to accelerate revenue generation and growth efficiently.
Show More