
This service quickly connects me to callers on an easy to use platform. It’s easy to understand and use and has the tools built in to update caller information and send along the information I am trying to reach them with. Review collected by and hosted on G2.com.
I dislike that there seems to occasionally be a loss of connection then I am not recieving incoming calls for a period of time. Otherwise it seems like there is a lot more going on on the page than I need to use but other users may use those features Review collected by and hosted on G2.com.
I have worked in different call-centre environments and have been exposed to different softwares for dialing, what I liked more about SpitFire is the whole interface making it easy to place outbound calls andrecieve inbounds with a transparent ways of management. Review collected by and hosted on G2.com.
Like I mentioned in my previous answer regarding my background in the cll-center facilities, I found this software to be the best and with my exposure to it I've never encountered any troubles. Review collected by and hosted on G2.com.
Fast setup and works seamlessly. Has reporting features and can set time zones as well as you can now integrate with salesforce. Allows you to monitor live calls and provide real-time feedback to sales reps. Review collected by and hosted on G2.com.
They suggest you reboot the system at least once a week. Another issue we have is when Windows updates are installed, our server is restarted, which interrupts the services that run the dialers. The reboot process takes 10-15 minutes, so it is annoying when this happens. Review collected by and hosted on G2.com.
I really liked how easy this was. It is super convenient and didn't have any issues. Review collected by and hosted on G2.com.
The only down part about the program is nothing. I didn't have any issues with this program. Review collected by and hosted on G2.com.