# ShipStation Reviews **Vendor:** Auctane **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.3/5.0 **Total Reviews:** 581 ## About ShipStation ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation. Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing. Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack. For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces. Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features: Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more. Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship. Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time. Fulfillment Automation: Batch, route, and print labels automatically for faster, seamless order fulfillment. Inventory & Warehouse Management: Sync your inventory with your warehouse with AI-powered features. Never be caught off-guard with automation rules that alert you when your supply is running low. Batch pick, pack, and ship so orders move faster with fewer errors. Tracking: Keep customers informed with branded order updates at every step, reducing support calls and building trust. Returns and Exchanges: Retain even more revenue and grow customer-loyalty with a branded returns and exchanges branded portal, more return options, and end-to-end inventory management. Analytics and Reporting: Dashboards to spot trends, monitor spend, and evaluate performance. International Shipping:Ship globally with confidence, with prepaid duties and taxes, customs forms, and more. ## ShipStation Pros & Cons **What users like:** - Users love the **ease of use** of ShipStation, simplifying the management of thousands of parcels effortlessly. (11 reviews) - Users love the **easy integrations** of ShipStation, making online shipping seamless and efficient across multiple platforms. (8 reviews) - Users love the **easy integrations** of ShipStation, which streamline their shipping operations and enhance efficiency. (8 reviews) - Users highly value the **seamless ecommerce integration** of ShipStation, enhancing shipping efficiency and simplifying operations. (6 reviews) - Users value the **seamless shipping management** of ShipStation, appreciating its integration and automation features. (6 reviews) - Customer Support (5 reviews) - Users value the **easy rate comparison** feature, simplifying shipping decisions and enhancing user experience. (5 reviews) - Users find **easy shipping integration** with ShipStation crucial for streamlining logistics and enhancing business efficiency. (4 reviews) - Fast Shipping (4 reviews) - Functionality (4 reviews) **What users dislike:** - Users express frustration over **poor customer support** , highlighting long response times and ineffective assistance with issues. (7 reviews) - Users criticize ShipStation for being **expensive** with unhelpful customer support and sudden, costly tier upgrades. (6 reviews) - Users find the **limited options** for billing and reports frustrating, impacting their overall user experience. (4 reviews) - Users face frequent **technical issues** with ShipStation, from unresponsive integrations to slow customer support and unresolved bugs. (4 reviews) - Users find the **complexity** of ShipStation's setup and UI a challenge, requiring assistance for initial configurations. (3 reviews) - Users find ShipStation **not user-friendly** , experiencing slow performance and frustrating customer support issues. (3 reviews) - Users find the **interface design clunky** , making it less intuitive and frustrating to use ShipStation effectively. (3 reviews) - Printing Issues (3 reviews) - Users are frustrated by **shipping limitations** that cause orders to reappear and complicate the user experience. (3 reviews) - Account Issues (2 reviews) ## ShipStation Reviews ### 1. Streamlined Labeling and Business Growth with ShipStation **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy L. | Loss Mitigation Specialist/Contract Processor and Underwriter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about ShipStation?** I like ShipStation because it makes it easy for me to print out labels, which saves me time and lets me put items in envelopes with a label on them, rather than boxing them. I appreciate the discounts I receive, as they allow me to expand my business by saving on shipping costs. This saving lets me invest back into my business, increase inventory, and offer new items or extras to maintain my customer base. The setup process was straightforward too—I just went online, filled out the information, and started shipping. **What do you dislike about ShipStation?** When I first started ShipStation, it wasn't clear who the discounts were available for, as in which vendors. But now it seems to be easier. By and large, just more discounts on all vendors. The more we save, the more we ship. **What problems is ShipStation solving and how is that benefiting you?** ShipStation simplifies label printing and saves me time with easy envelope shipping. It also provides discounts that help expand my business by saving on shipping costs, allowing me to invest more in inventory and offer new items. ### 2. User-Friendly with Comprehensive Carrier Options **Rating:** 4.0/5.0 stars **Reviewed by:** Dhruvin Patel . | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about ShipStation?** I found ShipStation quite helpful with its variety of carriers, which made managing shipments easier for my small business. The user interface is very friendly, allowing me to compare prices across different shipments with ease. It was easy to navigate and toggle between features, and I got familiarized with the system quickly, within just 10-15 minutes. **What do you dislike about ShipStation?** I don't like their policy around having to load monies in the account rather than just paying for each shipment directly. For just sending one-off shipment, I was not able to charge it directly to my card, but had to load money on my ShipStation account. Now I have a carry-over balance that is of no use to me. It also was not easy to get an invoice for that specific shipment. **What problems is ShipStation solving and how is that benefiting you?** ShipStation offers many carriers, making shipping easier. Its friendly UI and easy price comparisons save time and help with managing shipments effectively. ### 3. Implemented ShipStation within 1 week to create effective pick, pack & ship with inventory management and barcode scanning. **Rating:** 5.0/5.0 stars **Reviewed by:** Goldberg, M. | Founder and Owner **Reviewed Date:** April 13, 2026 **What do you like best about ShipStation?** ShipStation has helped me to quickly automate the process of transmitting orders from my website to my 3PL warehouse, who's then able to pick and ship products efficiently and accurately using a barcode scanner. ShipStation's negotiated rates with the US Postal Service and UPS are competitive, probably better than I could have gotten myself. Their system also includes an inventory management system with some reporting capability. **What do you dislike about ShipStation?** Would be great if they could add negotiated Fedex rates. They have existing integrations / APIs for most website platforms, including for Opencart. Unfortunately, the integration for Opencart is out of date, and connects only to their shipping platform, it does not connect to their inventory management platform. I had to hire a developer to update their integration to make it work, as well as to write a separate integration to connect my website to their inventory management system. Their inventory reporting system appears to be missing tracking / storing daily inventory values, e.g. daily snapshot, which would be of great help for getting inventory on first and last day of the fiscal year for tax purposes. **What problems is ShipStation solving and how is that benefiting you?** I was using a 3rd party logistics company that provided order processing and inventory management software. My website was integrated into their system. When they recently announced that they were going out of business with literally 10 days notice, I lost the shipping and inventory management software, as well as negotiated shipping rates. I had to quickly create my own system to replace the warehouse software, and ShipStation enabled me to quickly create a competent shipping for picking, packing, and shipping with an inventory management system. ### 4. Streamlined Order Tracking and Multi-Carrier Shipping in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Tashira C. | Operations and Shipping Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about ShipStation?** I like that I can use this for internal order management tracking as well as be able to ship using multiple carriers in one website. **What do you dislike about ShipStation?** I don't like that we cant tie multiple packages with different specifications such as dry ice without having to split the order. I also don't like that once you enter an order, if it is misspelled you have to cancel and re-enter, a simple edit would be nice. I also wish it could accommodate UPS Premier service as well as DHL Medical Express, these are just not available yet. **What problems is ShipStation solving and how is that benefiting you?** Solves having to ship via each carrier website individually Solves order tracking and management Creates packing slips automatically with our templates as well as customs documents ### 5. ShipStation: Best UK Shipping for WooCommerce with Smooth Order Sync **Rating:** 4.5/5.0 stars **Reviewed by:** Tarun W. | Project Coordinator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2026 **What do you like best about ShipStation?** Shipstation best shipping provider in UK for woocommerce website with some automation conditions we can also add in shipstation & its syncing orders properly for woocommerce websites **What do you dislike about ShipStation?** 1 thing shipstation need to improve is its automatically should connect with shipstation after installing the plugin, not APIs need to create & fill details in shipstation, which take little bit more time & 1st time little bit confusing **What problems is ShipStation solving and how is that benefiting you?** its allow shipping all over the UK with minimal shipping rates & automation also working fine when any order is shipped its its automatically changed status in woocommerce to completed which save lot of time ### 6. Effortless Shipping Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Lara . | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about ShipStation?** I use ShipStation to find discounted shipping rates and match them to delivery dates. I appreciate that ShipStation gives me all the shipping options without having to shop around. I like the ease of use and the detailed features like signature options. ShipStation acts as a one-stop shop and provides prompts that I wouldn't think of myself. The initial setup was very easy, which made getting started smooth. **What do you dislike about ShipStation?** There's a restart of info at every loaded page, so it's best to get to the last page and enter details there. **What problems is ShipStation solving and how is that benefiting you?** I use ShipStation to find discounted shipping rates and match them to delivery dates. It provides all shipping options without needing to shop around, acting as a one-stop shop and offering prompts I'd not think of myself. ### 7. Streamlined Shipping with Robust Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Giuseppe Q. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ShipStation?** I like that ShipStation is easy to use and has a good amount of automation rules that I can build inside to automatically pre-organize all the orders that come in. The automation rules are great because with them, all I need to do is click on printing the label. The initial setup was also pretty easy. **What do you dislike about ShipStation?** I would like to have an option to build an automation that automatically divide 1 order that is over 50 lbs into multiple orders to reduce shipping costs. We still have to do that manually. **What problems is ShipStation solving and how is that benefiting you?** I use ShipStation for printing labels and organizing my shipping. It's easy to use with automation rules that pre-organize orders, making my process efficient. The automation lets me just click to print labels. ### 8. Stable, Comprehensive Shipping Platform with an Intuitive Interface and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about ShipStation?** Of all of its competitors, it actually feels stable and works as intended. Signing up and re-signing up after a lapse can be a pain, but it's the most comprehensive, stable, cost-saving, and professional shipping platform of the ones I've researched and attempted to use, as well as actually used. Interface design is intuitive and user-friendly and thorough, and I like that it connects with Stamps.com and that it's easy to apply funds. There's been great follow-up from support staff and sales staff as well. I will happily continue using ShipStation when I need them. Their email communication is clean and appropriate. Their AI Intelligence integration probably still needs some tweatking, but I trust they'll figure it out. It hasn't interfered with my shipping process or meeting needs in any way. **What do you dislike about ShipStation?** Re-onboarding after a lapse can be a pain. Initial set up is also cumbersome, painful, and a pain. But somehow after all the steps, it's worth it. **What problems is ShipStation solving and how is that benefiting you?** Most comprehensive, useful features, great prices, very stable product and service, trustworthy and non-sketchy. ### 9. Easy to Use, Do not like their forced Inusrance **Rating:** 3.0/5.0 stars **Reviewed by:** Clint T. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about ShipStation?** I feel it easy to use. The interface is very clear. **What do you dislike about ShipStation?** The method of creating shipments with multiple packages. Also, the fact that they did away with carrier insurance and force you to buy their insurance product. That boosts their profits but the cost to use Shipstation has not been lowered. Other providers force you to use their insurance and have the same UPS rates and their service is FREE. I am going to change to Pirate Ship or Veeqo because of this. **What problems is ShipStation solving and how is that benefiting you?** It helps with repetitive data entry. ### 10. Strong Shipping Options and Ever-Improving Automations **Rating:** 5.0/5.0 stars **Reviewed by:** Rushi B. | Chief Business Development Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about ShipStation?** Shipping options are a strong point. The built-in shipping carriers, along with the ability to bring your own contract, are really helpful for both small and large businesses. Shipstation’s automations are also improving more and more every day, which makes the overall shipping workflow easier to manage. **What do you dislike about ShipStation?** Sometimes it misses sending the tracking info back to the connected system. It only happens occasionally, but it can be inconvenient when it does. **What problems is ShipStation solving and how is that benefiting you?** Shipping is made easy. Address validation helps avoid errors. The integration with Zendesk automates parts of our customer support operations. It also helps us choose the best and cheapest carrier to save on costs. Overall, it’s hassle-free to use the built-in carrier options. ### 11. Effortlessly Optimizes Shipments with Great Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ShipStation?** I love how easy it is to schedule and organize shipments with ShipStation. Also, I like shopping for rates to ship quickly and efficiently at a good price. ShipStation automatically finds the best value carrier, which helps keep costs down while still providing customers with fast shipping times. The initial setup was very easy! **What do you dislike about ShipStation?** So far I haven't found any problems or dislikes. **What problems is ShipStation solving and how is that benefiting you?** I find ShipStation makes it easy to schedule and organize shipments. It helps shop rates to ship fast at a good price, automatically finding the best value carrier to keep costs down while ensuring fast shipping time. ### 12. Fair Pricing with Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Cong C. | Sr. Search Quality Analyst , Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2026 **What do you like best about ShipStation?** I really appreciate the fair price of ShipStation. It's great that I can get immediate access to pre-negotiated rates for USPS, UPS, and FedEx, which are often significantly lower than the retail counter rates. These savings can cover the subscription cost when shipping a few dozen labels each month. Also, the initial setup was very easy. **What do you dislike about ShipStation?** I don't like the UX website design. It's too complicated to navigate **What problems is ShipStation solving and how is that benefiting you?** I use ShipStation to generate shipment labels at a fair price, saving on costs with pre-negotiated rates for USPS, UPS, and FedEx, often cheaper than retail rates. ### 13. Maybe the top of third party shipping but still needs a lot of improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Joshua L. | Operating Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** Linking ShipStation to your website and syncing orders is easy to do. It's easy enough to do manual labels. **What do you dislike about ShipStation?** Automation is difficult to set up without an expert. I often run into problems when trying to purchase labels, and the printer interface seems flawed. ShipStation Connect also doesn’t always connect reliably, or it has trouble connecting at all. **What problems is ShipStation solving and how is that benefiting you?** Stream lines shipping labels **Official Response from Hunter Nagar:** > Thanks so much for taking the time to share your feedback. We’re sorry to hear you’ve been running into challenges with automation setup and label printing — we know how frustrating that can be, especially when efficiency is critical to your workflow. That said, we’re really grateful you highlighted what’s working well, like syncing orders and generating manual labels. We’d truly appreciate the opportunity to connect and help address the issues you’re currently facing. If you’re open to it, please send us a DM with the email associated with your ShipStation account and we’ll have a team member reach out directly. You’re also welcome to contact our support team anytime if you need more immediate assistance. Thanks again for your candid review — your feedback helps us improve. - Hunter ### 14. Confirmed bug corrupting order data for 9 months with no fix **Rating:** 0.0/5.0 stars **Reviewed by:** David M. | Director of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about ShipStation?** Feature-rich both for everyday users using the UI, and advanced users using the API **What do you dislike about ShipStation?** Poor customer service with long response times. Extreme price creep, especially compared to competitors. Remove features to lock you into their own ecosystem. For example, removing insurance automation rules unless you use their own insurance provider. **What problems is ShipStation solving and how is that benefiting you?** Allows us to ship our orders accurately and quickly. ### 15. Easy Label Creation, Helpful Carrier Price Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Ashleigh V. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about ShipStation?** I used ShipStation when needing multiple shipping labels, and it helped with saving time making shipping labels. It was pretty easy to work with, and I really liked that it showed all the different prices for each shipping carrier. This feature helps us determine if we should ship via USPS or UPS. The initial setup was pretty easy. **What do you dislike about ShipStation?** I really don't like that we have to pay monthly. Everything seems to be subscription based these days. **What problems is ShipStation solving and how is that benefiting you?** I use ShipStation to save time making shipping labels and decide between USPS and UPS with its pricing comparison feature. ### 16. Better Prices Than UPS Direct for Shipping Labels **Rating:** 4.0/5.0 stars **Reviewed by:** Laurie E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ShipStation?** better prices than UPS direct. would like to set a default of no insurance ever **What do you dislike about ShipStation?** It wants to be my procurement system tracking inventory and sales. I have so many other procurement channels, I just need simple assistance with shipping labels. **What problems is ShipStation solving and how is that benefiting you?** Shipstation cut my shipping costs per month by 305 ### 17. Streamlined Shipping, Cost Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Cody C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ShipStation?** I like ShipStation for its ability to have multiple shipping options and the convenience of seeing which one is cheapest or fastest. It's great that the platform keeps all shipping services in one place, which saves me a ton of time. I also appreciate that comparing rates directly on ShipStation saves money. The initial setup was very easy too. **What do you dislike about ShipStation?** Nothing **What problems is ShipStation solving and how is that benefiting you?** ShipStation speeds up the shipping process and saves money. It lets me compare multiple shipping options in one place, saving time and allowing me to choose the cheapest or fastest rates. ### 18. Streamlined Shipping with Room for Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Kelsey W. | Wholesale account manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about ShipStation?** I like ShipStation because of its convenience and how it streamlines all the retail orders to one location. It's easy to edit and use, and our shipping department uses it with ease as well. The initial setup process was easy with no major problems. **What do you dislike about ShipStation?** It is not integrated back, so when we edit an order, it needs to be edited in all systems. You also need to make sure you adjust the ship dates in the correct locations. **What problems is ShipStation solving and how is that benefiting you?** ShipStation makes it easier to ship directly to customers and print shipping labels. It streamlines all retail orders to one location, is easy to edit and use, making it convenient for our shipping department. ### 19. Fast and easy way to manage our shipping workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Matt L. | Owner, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about ShipStation?** The software continues to innovate and update quickly. We have added several new businesses, and incorporating them into the workflow is fast and helps maintain our professional image. **What do you dislike about ShipStation?** We still occasionally need to kill and restart ShipStation Connect to get it to recognize our label printer and scale. I would like to see this resolved in a more robust fashion. When it works, it's fantastic. **What problems is ShipStation solving and how is that benefiting you?** It makes it super easy to calcuate shipping costs and quickly figure out the most cost effective solution. Being able to quickly compare prices from multiple shippers is a life saver. ### 20. Effortless Shipping with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** angela p. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about ShipStation?** I use ShipStation to ship out books through Amazon and TikTok Shop, and I find it very easy to use. The software automatically brings the orders into one platform and allows for the creation of labels very quickly and easily. The initial setup was very easy as well, and I found customer support to be easy to work with. I have no issues with ShipStation. **What do you dislike about ShipStation?** The limit of orders per month. **What problems is ShipStation solving and how is that benefiting you?** ShipStation brings orders into one platform and creates labels quickly and easily. It's very easy to use. ### 21. Great Express Shipping Rates and Easy Option Comparison **Rating:** 4.5/5.0 stars **Reviewed by:** J M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about ShipStation?** Shipping costs for express services are great and ability to quickly review all available options for the exact package being sent makes shipping easy. **What do you dislike about ShipStation?** Monthly fees are high for low volume shippers. **What problems is ShipStation solving and how is that benefiting you?** With shipping costs escalating, finding the cheapest way to ship results in higher profit. ### 22. One of the best portals out there **Rating:** 3.5/5.0 stars **Reviewed by:** Shino B. | Director of Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about ShipStation?** I haven't seen any new updates that draw my attention or are useful in our work flow but I appreciate things continue to work without having to change anything on our end. **What do you dislike about ShipStation?** Login issues haven't happened for a while, can login by going to the previous link now. **What problems is ShipStation solving and how is that benefiting you?** Being able to have 3PL fulfillment or have another company sell and fulfill their products directly by using automation rules, so there aren't much manual work to make these things happen on a regular basis. ### 23. Fair Pricing and a Better Plan Structure Overall **Rating:** 4.0/5.0 stars **Reviewed by:** Mike M. | Shipping Mgr, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about ShipStation?** fair price, I like the new price plan structure. still having problems with Amazon shipping integration. there could be a few thing I'd tweak to work better, but overall, it's a good platform **What do you dislike about ShipStation?** not sure, there are a few things I'd like to see tweaked **What problems is ShipStation solving and how is that benefiting you?** it's a fairly streamlined ship process ### 24. Competitive Shipping Rates, but Label Billing and Adjustments Are Hard to Track **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about ShipStation?** Their shipping rates make them competitive **What do you dislike about ShipStation?** They purchase many of the shipping labels through stamps.com which has caused several complications. You need to browse through several web pages to see what you have been charged for the labels and to find cost adjustments to your shipments. This has caused problems with out accounting. **What problems is ShipStation solving and how is that benefiting you?** It good to have a single place that we are able to shop rates from several different suppliers. Our organization uses it to ensure we are getting the best rates. ### 25. Fast, Consistent Shipping with Great Automatic Tracking Emails **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about ShipStation?** Very fast to ship from and it makes for consistent shipping and receiving experience for our customers. Automatic emails are great as well for sharing tracking info. **What do you dislike about ShipStation?** Sometimes connecting to the CRM can be a bit tricky, as it sometimes takes some time to connect. **What problems is ShipStation solving and how is that benefiting you?** Consistency in shipping - everything is the same, from packing slips, shipping speeds, etc. Also, its way cheaper than standard shipping through a common carrier ### 26. Feature-Rich and Fast, but Pricey API access **Rating:** 3.5/5.0 stars **Reviewed by:** Mamdoh N. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about ShipStation?** It is easily the most feature-rich shipment management app out there. It integrates well, and works fast. **What do you dislike about ShipStation?** It isn't the cheapest option, especially if you require API access. UI looks cluttered. **What problems is ShipStation solving and how is that benefiting you?** It helps process labels from multiple marketplaces easily and quickly. ### 27. Works Really Well and Easy for the Whole Team **Rating:** 5.0/5.0 stars **Reviewed by:** Mark C. | Chief Snacking Officer - CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about ShipStation?** It works really well and is easy for everyone on the team to use. **What do you dislike about ShipStation?** It's gone down during some busy times but that's rare. Overall I love it **What problems is ShipStation solving and how is that benefiting you?** We use this to manage all of our shipping and fulfillment from our own warehouse. ### 28. Good Program That Got Too Expensive For Me **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin H. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** It has integrations with GlobalPost which is the best international shipping option I have found. **What do you dislike about ShipStation?** The cost is still the main issue. Like so many small companies that get bought up, it just becomes a game to squeeze higher $$ from users. **What problems is ShipStation solving and how is that benefiting you?** Ship station has the best international shipping option for small lightweight packages. I kept the minimum plan with Shipstation just for that service. And it is easier to create labels than our current software we use for most shipments. ### 29. Effortless Shipping and Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Paul W. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about ShipStation?** ShipStation hooks to everything and makes shipping easy. I even like how much we save on shipping using ShipStation. We use the mobile app and use ShipStation to verify orders as well. Customer support is great at answering any questions we have quickly. Setting up ShipStation was easy as it just plugs quick and easy in to Shopify and Amazon. Simplifying the shipping we do on a daily basis. ShipAtation has become a crucial part to our company. **What do you dislike about ShipStation?** Not everything printable is customizable. **What problems is ShipStation solving and how is that benefiting you?** ShipStation allows us to ship from one screen for Amazon, QuickBooks, and Shopify orders all at the same time. It helps our warehouse staff to only need to look at one screen to know what needs to be shippped. ### 30. Effortless Shipping Label Creation from Home **Rating:** 4.0/5.0 stars **Reviewed by:** Colby R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about ShipStation?** I really appreciate how I can create quick shipping labels right at home with ShipStation. I don't have to wait in any lines, and everything I need gets done from the comfort of my home. I value the ease of creating shipping labels, and the initial setup was very easy. **What do you dislike about ShipStation?** N/A **What problems is ShipStation solving and how is that benefiting you?** I create quick shipping labels from home, avoiding lines and printing tickets comfortably. ### 31. Simple and easy to use... kinda **Rating:** 4.0/5.0 stars **Reviewed by:** Gary H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2020 **What do you like best about ShipStation?** Really like the platform... when it works! Constantly drops the API connection between it and my WooCommerce store. Shopify got booted months ago, but I think that's more of shopify pushing their shipping service than anything. **What do you dislike about ShipStation?** Really on the fence whether I'll keep it. I may drop my WooCommerce store and drop shipstation as well. I think paying 9.95 a month is not too bad though, does come in handy when I was using it for both stores. Also is one hell of an accounting tool when all of the sales are in the system. Not anymore. **What problems is ShipStation solving and how is that benefiting you?** Really helpful on managing orders, plus having it for accounting does help quite a bit! ### 32. Streamlined Shipping with Excellent Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Gayle W. **Reviewed Date:** October 28, 2025 **What do you like best about ShipStation?** I have been using ShipStation for about six years and appreciate its capability to seamlessly integrate with our POS system and manage online shipping need. One of the things I love about ShipStation is its ease of use, from setting it up initially to its day-to-day operations, it has been very smooth. The quick shipment features, ability to create labels promptly, and securing good shipping rates effectively streamline our shipping logistics. It handles tracking and sends out confirmation updates efficiently which significantly helps with customer communication. The address validation and alerting our customers about the status of their shipments are very useful features. I value the quick calculation and purchase of shipping labels, especially from UPS. Additionally, the feature that allows us to generate labels and retrospectively check on shipments for our customers extends our business efficiency. Moreover, staying competitive with pricing is crucial for us, and ShipStation meets this need effectively. I am also pleased with the reporting structure, which aids in our business management. Overall, ShipStation significantly simplifies the processes of our online e-commerce shipping. **What do you dislike about ShipStation?** I feel that ShipStation could improve by offering more options for best purchase decisions. **What problems is ShipStation solving and how is that benefiting you?** ShipStation streamlines our shipping logistics, enabling quick shipment, easy label creation, good rates, and efficient order tracking. It integrates with our POS for seamless online purchases and provides competitive pricing, making it an essential part of our business. ### 33. Effortless Bulk Shipping Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Ellen S. **Reviewed Date:** October 23, 2025 **What do you like best about ShipStation?** I appreciate the smooth and straightforward setup experience with ShipStation, thanks to the assistance of their representative. I love how ShipStation handles bulk shipping efficiently, particularly in generating shipping labels using a thermal printer, which simplifies the process of preparing packages for the United States Postal Service pick up the next day. The capability to upload addresses into the system for label creation significantly enhances my operations, especially for managing up to 400 shipments in a single day. I value the integration with Excel, which streamlines data processes by eliminating the need for manual address entry and enabling the generation of reports with tracking information for customer communication. The ease of shipping procedures, from uploading addresses to printing labels and preparing them for postal service collection, makes ShipStation a remarkable tool. These features are crucial, and this ease of use is a key reason why I would choose to repurchase and recommend ShipStation to others, warranting my rating of 10 on the likelihood of recommending it. **What do you dislike about ShipStation?** There is nothing I don't like about ShipStation **What problems is ShipStation solving and how is that benefiting you?** I use ShipStation for bulk shipping, allowing me to create labels easily and upload addresses quickly, streamlining my workflow and saving time when dealing with high shipping volumes. ### 34. Overall, would recommend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** We initially started using ShipStation when we were switching to using Shopify as our primary platform. After looking at several other possible shipping facilitators, ShipStation was the only one that hd the features we needed to keep business going as usual. Once you get the basics, it's fairly intuitive to use, and getting better. We have negotiated our own rates with our carrier, and it's really simple to have those rates show up in the system. Anytime I've called with a question, the customer support has been excellent. **What do you dislike about ShipStation?** While there are a lot of amazing reports, there are some limitations that are frustrating only because I know the data is there, it's just not easily accessible. One thing I would love to see is an expansion on the "Shipment Count By User" report. It would be awesome to not only see how many shipments an individual has gotten out, but also how many boxes, how many items, and how much weight. We have such a wide range in our order size, that one person may get 50-75 orders out in a day, while another who is working just as hard may only get out 12-17. Having metrics besides the number of shipments would help me establish a more uniform expectation of what should be accomplished in any given day. **What problems is ShipStation solving and how is that benefiting you?** ShipStation gives us an easy way to process our orders and accurately see what our shipping charges are going to be. ### 35. Saves Time with Efficient Order Sync, But Lacks Master Shipment Support **Rating:** 4.5/5.0 stars **Reviewed by:** Sue W. **Reviewed Date:** October 21, 2025 **What do you like best about ShipStation?** I appreciate ShipStation for its capability to automatically sync orders into their platform, which has streamlined our order processing significantly. The automatic synchronization not only saves us a lot of time but also labor, as we used to manually copy-paste shipping labels using different providers. This function enables us to process shipments more efficiently by automatically adding tracking numbers to our website. Additionally, I love the rate comparison feature, which allows us to compare shipping rates from different carriers like USPS, UPS, and FedEx. This functionality is vital as it empowers us to select the most cost-effective shipping options, ultimately saving us money. The customer service representatives are incredibly helpful; they guided us through a somewhat complicated onboarding process, ensuring our accounts like Etsy and Amazon were properly linked, which would have been challenging without their support. Overall, ShipStation enhances our shipment processing efficiency and helps us maintain a smooth operational flow. **What do you dislike about ShipStation?** I find the initial setup with ShipStation a bit complicated. Linking accounts like Etsy and Amazon requires customer support assistance, as doing it independently can be challenging. Additionally, ShipStation's inability to process master shipments is a significant limitation for us. With orders containing multiple boxes, we cannot provide a master tracking number for customers to view all related shipments. This forces us to process each box separately, unlike FedEx, which offers master shipment capabilities. **What problems is ShipStation solving and how is that benefiting you?** I use ShipStation to automatically sync and process shipment labels, saving us significant time and labor, improving efficiency, and allowing me to compare shipping rates for cost savings. ### 36. Easy Integrations and Great Automation Features **Rating:** 4.0/5.0 stars **Reviewed by:** Jason S. | eCommerce Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ShipStation?** Easy integrations with great automation features **What do you dislike about ShipStation?** Carrier fees unless negotiated. Support channels do not follow up. **What problems is ShipStation solving and how is that benefiting you?** Order shipping aggregation ### 37. ShipStation simplifies multi‑carrier shipping **Rating:** 4.5/5.0 stars **Reviewed by:** Ana B. | Business support, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about ShipStation?** Easy shipment management across multiple carriers. Strong automation rules that save time on order fulfillment tasks. Excellent integration with Shopify, marketplaces **What do you dislike about ShipStation?** Some advanced automation features can be confusing to set up initially. Reporting capabilities are basic compared to dedicated BI tools. **What problems is ShipStation solving and how is that benefiting you?** Easy to use and efficient for fulfillment. Setup of advanced automation can require time, and reporting is basic, but overall it’s a strong tool for managing orders and shipments ### 38. Quickest shipping source out there **Rating:** 5.0/5.0 stars **Reviewed by:** KyAnna B. | Case Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about ShipStation?** How quick it is! You put the address in and it does the work for you! **What do you dislike about ShipStation?** That you have to pay for things I’m already paying enough for shipping **What problems is ShipStation solving and how is that benefiting you?** Having to go to the post office and buy a label ### 39. Easy - all order import from ebay **Rating:** 4.0/5.0 stars **Reviewed by:** Eitan N. | CEO and Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about ShipStation?** Support has been good when i do livechat **What do you dislike about ShipStation?** Discounts are nothing special, login is slow and reports are very lackluster **What problems is ShipStation solving and how is that benefiting you?** Need to refresh, no auto print when orders come in. I would like to auto merge orders for the same person. When I have int orders I always have error. ### 40. Streamlined Our Process—Hours of Work Cut Down Dramatically **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about ShipStation?** It streamlines the entire process, what used to take hours now takes 1/8 of the time **What do you dislike about ShipStation?** Not sure if its capable but pallet shipping woudl be great **What problems is ShipStation solving and how is that benefiting you?** Dont have any at this time ### 41. Reliable, but Clunky UI, Limited Integrations, and High Cost **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about ShipStation?** It is reliable. A bit clunky and slow and expensive but it is reliable. **What do you dislike about ShipStation?** It is expensive and the UI is fairly clunky and it does not integrate nicely. **What problems is ShipStation solving and how is that benefiting you?** It is our label creation and shipping software ### 42. Multi-Carrier Rate Visibility and Seamless Tracking Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about ShipStation?** Being able to see rates for multiple carriers. Tracking auto pushed back to platforms. **What do you dislike about ShipStation?** Would like a better integration for QuickBooks. **What problems is ShipStation solving and how is that benefiting you?** Reducing order processing time, selecting better rates. ### 43. Seamless Experience **Rating:** 5.0/5.0 stars **Reviewed by:** CherylAnn C. | Owner/Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** I love all the integrations, and the money saved from guessing which shipping modality to choose. **What do you dislike about ShipStation?** I can't think of anything. I'm sure it's capable of more than I know. **What problems is ShipStation solving and how is that benefiting you?** integration between our online store and shipping modalities. ### 44. Love the product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about ShipStation?** I can easily change the ship from location. I also enjoy being able to compare rates easily. **What do you dislike about ShipStation?** After the order ships, it returns back in my order list as if it’s a new order. Also, I have to uninstall then reinstall shipstation connect every week in order for it to find my printer. **What problems is ShipStation solving and how is that benefiting you?** It's allowing me to prepay for postage and print labels which allows me to skip the line at the post office. ### 45. ShipStation Just Lost a Long-Time Customer **Rating:** 0.0/5.0 stars **Reviewed by:** Mike U. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about ShipStation?** Its history . . . but that is now history. **What do you dislike about ShipStation?** I’ve been a loyal customer of ShipStation since 2015—nearly a decade of paying for their service without issue. But this past week has been a nightmare. Out of the blue, all of our API connections stopped working, and we began receiving error 402 across the board. No notice. No warning. Just a broken system. When I reached out, I was eventually told I needed to upgrade to a higher-tier “Gold” plan—despite being well under the shipping and selling channel thresholds that supposedly justify that tier. So let me get this straight: after years of paying for your service and building our workflow around your platform, you arbitrarily cut off API access and hold it hostage behind a paywall—even though we’re using a fraction of what we’re allowed? That’s not a “policy change.” That’s a cash grab, plain and simple. To make matters worse, customer support was robotic, scripted, and infuriatingly slow. I had to talk to an AI assistant that couldn’t understand the problem, and when I finally got to a human, they repeated company lines about “new policies” and offered no real solutions. The support rep even admitted the usage didn’t justify an upgrade—but still told me to pay more if I wanted it to work. This is a betrayal of customer trust and a shining example of how not to treat long-term users. I’ve canceled my account and will never recommend ShipStation again. If you’re a business owner relying on stable integrations and transparent pricing, look elsewhere. There are plenty of other platforms that won’t pull the rug out from under you for a few extra bucks. **What problems is ShipStation solving and how is that benefiting you?** It was solving integration and workflow issues. **Official Response from Hunter Nagar:** > First and foremost, we want to sincerely thank you for being a loyal ShipStation customer since 2015. We’re truly sorry to hear about your recent experience and the frustration it’s caused. Your feedback is not only heard — it’s valued. We understand how disruptive unexpected changes can be, especially when your business relies on our platform for daily operations. You’ve invested nearly a decade in using ShipStation, and we deeply regret that this change around API access left you feeling blindsided and unsupported. To provide some clarity: Our goal with recent plan changes — including API access moving to the Gold tier — is to better align our pricing with the value and scalability our platform offers, especially for growing businesses that rely heavily on integrations. We recognize that for some customers, these changes may feel abrupt or frustrating, especially if you’re not seeing new features that you would utilize. We’re actively working to make the value of each tier clearer, and your feedback helps shape that direction. I have reached out to you personally to discuss potential options in hopes to find a way forward that addresses your concerns and shows you the level of care and support you deserve, so keep an eye on your email inbox. Thank you again for taking the time to share your experience — we’re listening. - Hunter ### 46. Excellent option for order shipping **Rating:** 5.0/5.0 stars **Reviewed by:** B T. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about ShipStation?** Never let me down, it is basically a set it and forget it link from my website to our shipping platform. It integrates all the different accounts/rates from the different couriers. It is excellent **What do you dislike about ShipStation?** the price, and if you go over the quota for your subscription, it should alert you. **What problems is ShipStation solving and how is that benefiting you?** not having to process shipments manually, one by one. ### 47. Flexible Platform with Great Rate Shopping, But Limited Billing Options **Rating:** 5.0/5.0 stars **Reviewed by:** Keith N. | VP - eCommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about ShipStation?** The ability to shop rates and the overall flexibility of the platform. It's also a plus that it's fully integrated to Rithum. That made implementation super easy. **What do you dislike about ShipStation?** There are no billing options. Everything must be paid by credit card or a direct debit to my bank account. **What problems is ShipStation solving and how is that benefiting you?** ShipStation is providing more economic shipping rates and options to help us get products to our consumers as quickly as possible. ### 48. An almost perfect ecommerce shipping solution **Rating:** 1.0/5.0 stars **Reviewed by:** Andrew W. | founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ShipStation?** Shipstation is the hub to the wheel of my business. It integrates into almost all of my e-commerce channels and several of my shipping services. It excels at managing in and outbound orders to my 3rd party shipping warehouse. I am able to focus on growing my business instead of operating in it. A key to my success as a small company. **What do you dislike about ShipStation?** While the software tracks my inventory, it does not help me manage it. I would really like to see a feature that alerts me to low stock, or the ability to manage my product packaging independently of the SKU it is attached to. These are processes I have to manually do at the time of this writing (May 2023). **What problems is ShipStation solving and how is that benefiting you?** Since I use a 3rd party shipping provider, I don't have to manage customer orders. My 3PL logs into my account every morning and sends out orders. It streamlines my process and gets the product to my customers quickly. I can also monitor my inventory and SKU so I know when to order more. There are also decent reports features that let me look at my last month's order volume to include how many times coupons are used. I use this to calculate my monthly cost of goods sold. ### 49. Well-Designed and Reliable, Though Support Could Improve **Rating:** 5.0/5.0 stars **Reviewed by:** Max I. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about ShipStation?** This software is very well designed, with almost no outages and reasonable shipping prices. **What do you dislike about ShipStation?** On the few occasions when I needed assistance, customer support did not perform at their best. However, I was still able to get my issues resolved. **What problems is ShipStation solving and how is that benefiting you?** It has simplified how we connect to various marketplaces by allowing us to manage everything from a single platform. ### 50. Scalable Shipping Platform with Room for UI and Shopify Integration Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph E. | Ecommerce & IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2025 **What do you like best about ShipStation?** Great shipping platform that scales with you. **What do you dislike about ShipStation?** Sometimes I feel like the UI is a bit overcomplicated, and the latest integration with Shopify has one limitation. **What problems is ShipStation solving and how is that benefiting you?** It is solving having a shipping platform to integrate our carrier rates into. ## ShipStation Discussions - [What is ShipStation used for?](https://www.g2.com/discussions/shipstation-what-is-shipstation-used-for) - 2 comments - [Does ShipStation use USPS?](https://www.g2.com/discussions/does-shipstation-use-usps) - 3 comments - [How much does it cost to ship with ShipStation?](https://www.g2.com/discussions/how-much-does-it-cost-to-ship-with-shipstation) - 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[XCover Go](https://www.g2.com/products/xcover-go/reviews) - [Yodel](https://www.g2.com/products/yodel/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zen Cart](https://www.g2.com/products/zen-cart/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zenventory](https://www.g2.com/products/zenventory/reviews) - [Zoey](https://www.g2.com/products/zoey/reviews) - [Zonos](https://www.g2.com/products/zonos/reviews) ## ShipStation Features **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Labels** - Label Printing - Return labels **Administration** - Reports & Analytics - Order Tracking - E-commerce Platform Integration - Process Automation **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory management** - Low stock alerts - Automated inventory orders **Reports** - Shipment reports - Inventory reports ## Top ShipStation Alternatives - [Easyship](https://www.g2.com/products/easyship/reviews) - 4.4/5.0 (171 reviews) - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) - 4.5/5.0 (141 reviews) - [Shippo](https://www.g2.com/products/shippo-shippo/reviews) - 4.2/5.0 (76 reviews)