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Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Automates processes for our customer referral program and saves us time"
What do you like best about impact.com?

When setting up our program, the SaaSquatch team was very willing and accommodating in giving us a helping hand. We had a Slack channel created between our team and the SaaSquatch team, which made the entire communication process much more seamless. They quickly answered all inquiries we had. Overall, we like that SaaSquatch automates the link generation and reward distribution process for our customer referral program. As a result, so much time is saved, and we're able to reinvest this time into other aspects of our program/overall business. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

There was a way more significant lift for the technical setup than our dev team had expected (from coming out of the calls with SaaSquatch during our evaluation process). As a result, much more time and resources went into the setup process than we originally intended. Once we finished setup and it came to the point where our program was live, we encountered some setbacks with the reporting tool. For instance, the filter functionality for reports is quite limited (e.g. you can't filter by segment). Review collected by and hosted on G2.com.

Response from SaaSquatch Team of impact.com

Thanks for taking the time to leave us an honest review! We’re glad to hear that the platform has saved you valuable time and that communication with our team has been smooth. Your feedback about the significant technical lift required for implementation, as well the limited functionality of the reporting tool, are extremely valuable to us. Stay tuned, as we’re actively working on improvements to our platform!

impact.com Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

impact.com Media

impact.com Demo - Main dashboard
Manage and scale affiliate, creator, and referral programs from one platform.
impact.com Demo - Discover partners
Smart Partner Discovery, Customized to Your Brand.
impact.com Demo - Optimize your partnership program
Track Partner Performance in Real Time. Make Smarter Decisions, All in One Place.
impact.com Demo - Reports
Your Data, Your Way: Custom Reports for Every Partnership
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impact.com Reviews (2,023)

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Reviews

impact.com Reviews (2,023)

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4.5
2,023 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and reliable tracking, which simplifies managing affiliate partnerships and monitoring performance. The intuitive interface and comprehensive reporting tools help users efficiently navigate their campaigns and optimize earnings. However, many note a common learning curve for new users due to the platform's extensive features.

Pros & Cons

Generated from real user reviews
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Himanshu G.
HG
Senior Operations Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Best platform for Reporting and tracking overall data."
What do you like best about impact.com?

What I like the best about Impact is the tracking & reporting functions of platform. This platform offers data that is very detailed in time and depth, providing insights about partnerships and performance of campaigns. Also, the reports focus on particular metrics easily, which enhances strategy improvement + The automation capabilities remove much of the burden involved including contract management and payment. In general, this tool is very well suited for enhancing performance and increasing the effectiveness of affiliate. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

The only thing I disliked about Impact is when a user is new to the platform, there are several features that are difficult to grasp the way things are configured in the beginning Review collected by and hosted on G2.com.

Mohamed A.
MA
Affiliate Marketer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"A Complete Platform for Managing Affiliate Partnerships Efficiently and Reliably"
What do you like best about impact.com?

impact.com makes managing affiliate partnerships efficient and well organized by bringing everything into one platform. The tracking has been accurate in my experience, and the reporting tools make it easy to monitor performance, commissions, and conversions without confusion. I also like how simple it is to generate tracking links and manage multiple programs from the same dashboard. The marketplace helps connect with established and reliable brands, which makes choosing affiliate programs easier. Overall, the platform feels structured, practical, and dependable for daily affiliate work. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Sometimes getting approved by brands takes longer than expected, and customer support can be slow to respond. The platform has a lot of features, which can feel a bit much at first. Still, I like that it keeps everything organized and trustworthy. Review collected by and hosted on G2.com.

Prasanta Kumar P.
PP
Founder
Small-Business (50 or fewer emp.)
"impact.com: User-Friendly Partnership Management with Powerful Tracking & Reporting"
What do you like best about impact.com?

What I like best about impact.com is its user-friendly interface that makes managing partnerships and affiliate programs easy and efficient.

The platform offers robust tracking and reporting tools that provide clear insights into performance metrics.

I also appreciate the level of campaign customisation, which helps tailor strategies to specific business goals.

Additionally, the support team is responsive and knowledgeable, making it easier to resolve any issues that arise.

Overall, impact.com streamlines collaboration and drives successful outcomes for both brands and partners. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

I would say that the user interface can sometimes feel a bit cluttered and overwhelming, especially for new users.

On the dashboard, some offers I don't want to work on are showing up instantly. All those offers are basically pre-approved offers.

Finally, while the platform offers a range of tools, some features could be more intuitive and user-friendly to enhance the overall experience. Review collected by and hosted on G2.com.

Md Tarek Aziz N.
MN
Director and Entrepreneur
Design
Small-Business (50 or fewer emp.)
"Streamlined Affiliate Management with a Learning Curve"
What do you like best about impact.com?

I like that impact.com brings multiple affiliate programs together in one place, which makes managing them much easier. The marketplace makes it simpler to find brands, and the reliable tracking and centralized dashboard help me monitor performance without having to switch between platforms. I also appreciate that many of the brands on impact.com are well-established, which makes choosing programs feel more reliable. The initial setup was fairly straightforward, with ease of signing up, applying for programs, and generating tracking links. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

One thing that could be improved on impact.com is the learning curve. The dashboard has a lot of features, so it can take time to find everything at first. Brand approval times can also vary, which sometimes slows getting started with new programs. Review collected by and hosted on G2.com.

Rihen M.
RM
Brand Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effortless Affiliate Management, Fast Execution"
What do you like best about impact.com?

I like that impact.com is very simple and easy to use, which makes it very convenient for people to share with their audience and get paid well for it. The platform offers a lot of affiliates under it, providing access to stores for running campaigns, managing funds, and reviewing money. I appreciate the efficiency with which it provides a tracking link and updates on pending invoices and payments. The initial setup was incredibly straightforward, taking only about ten minutes. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Well, as of now, like, the onboarding process, if it can be shortened, and if they provide access to more websites that I can easily be an affiliate from, which I actively use and I can promote it to my audience, that would be nice. Review collected by and hosted on G2.com.

Atul S.
AS
Affiliate Marketer
Small-Business (50 or fewer emp.)
"Reliable affiliate tracking for running paid ads"
What do you like best about impact.com?

What I like most about impact.com is how reliable and transparent the tracking is. Since I’m running Facebook ads for FlexPro Meals, it’s really important for me to clearly see clicks, conversions, and commissions in one place, and impact.com does that well. The dashboard makes it easy to generate affiliate links and monitor performance without confusion. I also like that the platform works with well-known brands, which gives me confidence when investing my own ad budget. Overall, it helps me focus more on optimizing ads instead of worrying about whether tracking or payouts are accurate. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

One thing I dislike about impact.com is that it can feel a bit overwhelming for new users. When you’re just getting started, especially as an affiliate running paid ads, it takes some time to understand the dashboard and reporting structure. Also, the brand approval process can sometimes be slow, which can delay testing campaigns. While the platform is powerful, a more beginner-friendly onboarding or simpler navigation would make the experience smoother. Review collected by and hosted on G2.com.

JF
Founder & Tech Lead
Marketing and Advertising
Small-Business (50 or fewer emp.)
"A reliable platform for scalable affiliate partnerships"
What do you like best about impact.com?

Impact offers a very robust and reliable affiliate marketing platform. From Descuentify’s perspective, the strength lies in its transparency, accurate tracking, and the quality of brands available. The interface makes it easy to manage campaigns, links, and coupons, while reporting is detailed and trustworthy. It’s especially valuable for performance-driven platforms that work with both coupons and tracking links, as everything is centralized and well structured. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Some advanced features and settings have a learning curve, especially for new partners. Additionally, certain configurations or approvals require interaction with support or account managers, which can take some time depending on the case. However, this usually comes with the benefit of better quality control across the platform. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Precise Tracking and Simplified Interface"
What do you like best about impact.com?

I really like their simplified interface, I don't need to spend a lot of time finding what I'm looking for. For example, when I want to know if my affiliates have taken the free or paid subscription on Shopify, I can find the information in two clicks. Very easy to set up, I was accepted within 48 hours, and I started promoting with my affiliate link within the week, it's a very effective registration system. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

I think the aspect that would require the most attention from impact.com is the communication regarding the terms and contracts with the platforms for which we advertise. It took me some time to clearly understand how the remuneration works, whether I am paid for both paid and free subscriptions. I think this kind of important information should be more highlighted. Review collected by and hosted on G2.com.

Ofelia A.
OA
Affiliate Marketing Specialist
Small-Business (50 or fewer emp.)
"Top-Notch Support and Intuitive Interface"
What do you like best about impact.com?

I am very satisfied with impact.com, especially with their exceptional support system. Every response I have received has been detailed, helpful, and prompt, which saves me a lot of time and ensures I never feel misled or confused. The platform is also incredibly organized and user-friendly, with an intuitive design that makes it easy to find necessary information and brands using filters. This, along with accessible contact information, reporting systems, and analytics, makes it easy to navigate even for a beginner. I truly appreciate the natural way the platform displays information, which simplifies my tasks significantly. Additionally, impact.com is my favorite CPA network to work with, standing out as the best in comparison to others, and I often find myself recommending it for brands and affiliates alike. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

I find the initial setup process a bit confusing. When I first applied via one of the brands and got accepted to the marketplace, it wasn't very clear to me how the process worked. I felt a bit confused initially. Additionally, there is a challenge with communication with brands. Although there is a chat option now, brands are not always online, and they don't always reply. This causes a disconnect between publishers and the brands. Even if emails are sent to them, they don't always check their emails, which contributes to this communication gap. Review collected by and hosted on G2.com.

Kenny S.
KS
Social Media Content Creator
Small-Business (50 or fewer emp.)
"Impact.com is an effective tool for implementing affiliate marketing into social media platforms."
What do you like best about impact.com?

Impact.com is an easy to use, incredibly effective, and dependable way to monetize my Social Media Channels. It allows me to connect my viewers directly with the products featured, or reviewed in my social media content. This helps create a much deeper relationship with my viewers as they can easily access the products they like from my content. Implementation is effortless, other than the time it takes to create links, and post them. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

It often takes a lot of steps to create the links, then post them, but I don't consider this a bad thing. It's just a part of the process that helps generate income for my business. It's still incredibly easy to use. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Average Discount

9%

Perceived Cost

$$$$$

How much does impact.com cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 5 purchases.

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impact.com Features
Custom Links
Referral Link Generator
Smart Link
Email Updates
Affiliate Tracking
Cookieless Tracking
Affiliate Network
Commissions and Payouts
Customization
Reporting and Dashboards
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impact.com