--- title: QuickBooks Online Reviews meta_title: QuickBooks Online Reviews, Features, and Pricing 2024 meta_description: Learn more about QuickBooks Online features and pricing through reviews from real, verified G2 users. aggregate_rating: rating_value: 4.0 review_count: 3855 scale: '5' date_modified: '2026-07-16' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # QuickBooks Online Reviews **Vendor:** Intuit **Category:** [Accounting Software](https://www.g2.com/categories/accounting) **Average Rating:** 4.0/5.0 **Total Reviews:** 3,855 ## About QuickBooks Online Easy Online Accounting to Organize Your Finances in One Place. Run your entire business with the #1 small business cloud accounting solution! ## QuickBooks Online Pros & Cons **What users like:** - Users appreciate the **ease of use** of QuickBooks Online, finding it intuitive and convenient for managing various tasks. (222 reviews) - Users value the **wide integrations** of QuickBooks Online, enhancing flexibility and collaboration for growing businesses. (65 reviews) - Users value the **cloud-based access** of QuickBooks Online, enhancing convenience for financial management and collaboration. (64 reviews) - Users value the **easy access** of QuickBooks Online, allowing them to manage finances from anywhere with internet connectivity. (63 reviews) - Users appreciate the **invoice management features** in QuickBooks Online, enabling streamlined project tracking and financial oversight. (60 reviews) - Reporting (58 reviews) - Users find QuickBooks Online to be **intuitive and user-friendly** , simplifying management of finances and documents. (57 reviews) - Users appreciate the **user-friendly interface** of QuickBooks Online, enabling easy management of finances and documents. (56 reviews) - Access (54 reviews) - Easy Setup (50 reviews) **What users dislike:** - Users find the **missing features** frustrating, especially with challenges in migration and limited visibility on data. (75 reviews) - Users find QuickBooks Online **too expensive** with hidden charges and inadequate customer support during onboarding. (66 reviews) - Users often find **poor customer support** from QuickBooks Online, making problem resolution a frustrating and costly process. (49 reviews) - Users criticize the **high fees** of QuickBooks Online, finding them excessive compared to competitors for basic services. (46 reviews) - Users face a **steep learning curve** with QuickBooks Online, noting difficulties in generating reports efficiently. (44 reviews) - Users find QuickBooks Online has **limited customization** , making it challenging to tailor the tool to specific needs. (43 reviews) - Pricing Issues (31 reviews) - Slow Performance (30 reviews) - Syncing Issues (28 reviews) - Not User-Friendly (26 reviews) ## QuickBooks Online Reviews ### 1. Efficient Accounting, Needs Better Multicurrency Options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** January 08, 2026 **What do you like best about QuickBooks Online?** I use QuickBooks Online for invoicing, purchase orders, payroll, and managing my company’s revenue. I find the invoicing estimates feature particularly valuable, especially the automatic reminders for late payments. The initial setup was also very easy. **What do you dislike about QuickBooks Online?** I don't like that multi-currency costs extra, that's a pain. It would be better if businesses could add payroll capabilities directly in the cart. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for accounting, bookkeeping, payroll management, invoicing, purchase orders, and managing company revenue. It helps with sending automatic reminders for late payments. ### 2. Amazing ease with QuickBooks Online **Rating:** 5.0/5.0 stars **Reviewed by:** Aymet F. **Reviewed Date:** February 01, 2026 **What do you like best about QuickBooks Online?** I like everything about QuickBooks Online. I really appreciate how easy it is to use and how super easy the initial setup was. The 'invoice and estimate' tool is especially valuable for my business. Also, I am satisfied with how everything is working, as I don't find anything that needs improvement. **What do you dislike about QuickBooks Online?** I feel comfortable with everything **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps me with invoices and estimates, and it is very easy to use. ### 3. Quckbooks Online - Choose another software **Rating:** 0.0/5.0 stars **Reviewed by:** Brenda T. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about QuickBooks Online?** Nothing—this software isn’t worth the money or the time. **What do you dislike about QuickBooks Online?** Everything. When it went from desktop to online, it went backward into the dark ages. The customer support is terrible. **What problems is QuickBooks Online solving and how is that benefiting you?** Nothing - we left quickbooks online for another software. ### 4. Easy to Use for Day-to-Day Firm Work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about QuickBooks Online?** Ease of use in day to day applications for my firm **What do you dislike about QuickBooks Online?** There are almost too many windows to keep track of where you are at when using the software **What problems is QuickBooks Online solving and how is that benefiting you?** It has been exceedingly easy to do direct deposit for payrolls ### 5. It's changed so much I'm not sure it's the best for small businesses **Rating:** 2.5/5.0 stars **Reviewed by:** Cassandra P. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about QuickBooks Online?** What I like best about QuickBooks Online is that it’s cloud-based, which means I can log in from any computer, anywhere. That flexibility is incredibly convenient. When we first made the switch, it felt familiar enough to the desktop version that the transition was smooth and easy to get behind. It used to be a great fit for our needs. **What do you dislike about QuickBooks Online?** One of the biggest frustrations with QuickBooks Online is the constant updates and forced changes to the interface—it feels like they’re trying to become an all-in-one platform but haven’t quite nailed the execution. The system frequently lags, and I’ve noticed that my login slows down significantly compared to my employees, likely because I’m in it more often. It seems like there’s a time limit or performance drop tied to user activity. Just when you get used to one update, another rolls out, making it hard to keep up. And unfortunately, the customer service hasn’t been helpful enough to make up for these issues. **What problems is QuickBooks Online solving and how is that benefiting you?** Honestly, I’m not sure QuickBooks Online is solving any real problems for us anymore. Many of my clients use it, and a growing number are becoming so frustrated with the constant changes and limitations that they’re considering going back to spreadsheets—and I completely understand why. QuickBooks started as a great solution for small businesses, but it feels like they’ve shifted focus to compete with enterprise-level platforms like Oracle NetSuite. In doing so, they’ve lost sight of the small business users who helped them grow, and unfortunately, those users are now the ones being impacted the most. ### 6. Robust Banking Integration with an Intuitive Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Rick B. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about QuickBooks Online?** The banking integration is robust. Intuitive **What do you dislike about QuickBooks Online?** Reporting can be limited. Clunky interface at times. **What problems is QuickBooks Online solving and how is that benefiting you?** Their AI tools are getting smarter and streamlining manual bookkeeping tasks. ### 7. Strong Integrations, but Slow Performance and an Outdated UI **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about QuickBooks Online?** Integrations, it is also used in many companies so it is good knowledge to have. **What do you dislike about QuickBooks Online?** I do not like how slow it is. Also the user interface is outdated compared to other ERP systems. **What problems is QuickBooks Online solving and how is that benefiting you?** The integration is helpful-it saves a lot of manual time and error. ### 8. Seamless Invoicing and Payroll Integration with Quick Support **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa N. | CEO - Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about QuickBooks Online?** QuickBooks allows me to integrate invoicing, billing and payroll fairly seamlessly. Most of my issues/questions can be handled with a chat or quick phone call **What do you dislike about QuickBooks Online?** The help desk is often not in the US and the language barrier causes delays in solving the issues **What problems is QuickBooks Online solving and how is that benefiting you?** Recuring invoicing ### 9. Make Running Our Business a Breeze.... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about QuickBooks Online?** QuickBooks Online helps with all our business needs....invoicing, transaction recording, reconciliation, and all the business reports we could possibly need. Super easy to use and they have an extensive support page with answers to all the possible questions that might come up when using QBO. We also love that our accountant can have access to our QBO account for ease of tax time each year. **What do you dislike about QuickBooks Online?** Only downside is that all the extra add ons can add up price wise....i.e. QuickBooks payments, Payroll, etc. **What problems is QuickBooks Online solving and how is that benefiting you?** QBO is solving the problem most small businesses face with bookkeeping. QBO make bookkeeping for small businesses easier!!! ### 10. User-Friendly Yet Lacks Support **Rating:** 4.0/5.0 stars **Reviewed by:** Brian R. | Financial Planning & Analysis (FP&A), Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about QuickBooks Online?** I like QuickBooks Online because it is easy to use, making it ideal for SMB companies. It has a user-friendly interface that makes it simple to set up and find things whether you are an experienced user or new to the software. **What do you dislike about QuickBooks Online?** The support is very bad. They hardly give you solutions to the problems. They typically tell you solutions that you might already tried and did not work. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online is easy to use for SMB companies and has a user-friendly interface, making it simple for both experienced users and newcomers to navigate. ### 11. my experience with QuickBooks **Rating:** 4.0/5.0 stars **Reviewed by:** Allen W. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about QuickBooks Online?** What is important to me are the automatic backups. I used to have issues with not having things properly saved and filed and being able to access when I was out and about. The cloud based online system makes that much easier now. **What do you dislike about QuickBooks Online?** Currently the advanced features don't seem to be as user friendly as I would like. That could just be operator error but there seems to be a bit of a learning curve for me. I suppose I still need to take some more time with the program. **What problems is QuickBooks Online solving and how is that benefiting you?** There's a handful of problems that it's solving for me right now but mostly in making sure I don't make mistakes from entering things manually as well as giving me payment and invoice reminders. ### 12. Great Widgets, but QuickBooks Could Be More Intuitive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about QuickBooks Online?** Widgets is the best thing that I like about quickbooks **What do you dislike about QuickBooks Online?** i dont silike quickbooks everythign is very self explanitory **What problems is QuickBooks Online solving and how is that benefiting you?** I think the application runs very smoothly ### 13. Ease and Intuition with QuickBooks Online, Billing Can Be Improved **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about QuickBooks Online?** I like the ease of handling the program and I find that QuickBooks Online is very intuitive. **What do you dislike about QuickBooks Online?** The structure of invoices and editing of fields **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online solves all problems related to accounting. ### 14. Small Business Robust Accounting Tools & Management **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce F. | Senior Web Application Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about QuickBooks Online?** Easy to use, reporting, and robust accounting tools. **What do you dislike about QuickBooks Online?** Can be overwhelming for a person that doesn't know all the accounting terminology and processes. **What problems is QuickBooks Online solving and how is that benefiting you?** Managing a small business accounting. ### 15. Overpriced & not user-friendly for SMBs - horrible **Rating:** 0.0/5.0 stars **Reviewed by:** Kyle L. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about QuickBooks Online?** I have nothing good to say about QuickBooks Online. **What do you dislike about QuickBooks Online?** After using QuickBooks Desktop for many years, I’ve had a terrible experience with QuickBooks Online. It’s not user-friendly, and the recent update has made it feel like I’m having to learn an entirely new package all over again. At this point, I’m looking for an alternative and may switch to Zoho. **What problems is QuickBooks Online solving and how is that benefiting you?** It’s keeping my books organized. ### 16. Love How Seamlessly Everything Is Integrated **Rating:** 5.0/5.0 stars **Reviewed by:** Luis R. | Billing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about QuickBooks Online?** How integrated everything is. Everything is accessible and understandable from in the app **What do you dislike about QuickBooks Online?** So far i have no downsides. everything has been smooth **What problems is QuickBooks Online solving and how is that benefiting you?** everything is together in one space. payroll, expenses, etc ### 17. Effortless Billing Integration and Insightful Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** hayley s. | Property Manager - Siena Ridge Apartments, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about QuickBooks Online?** Very easy to use with our online billing platform. I love the reports and how they generate, and it makes it easy to reconcile! **What do you dislike about QuickBooks Online?** Sometimes the bill sync is a bit delayed, making it tough to get bills out timely. **What problems is QuickBooks Online solving and how is that benefiting you?** Reconciling reports monthly in a streamlined manner - quickbooks makes it easy to do so. ### 18. Effortless Bookkeeping with Sleek Design and Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Zoe S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2025 **What do you like best about QuickBooks Online?** I like the ease of use, sleek design, and vast amount of bookkeeping features provided by QBO. **What do you dislike about QuickBooks Online?** Quickbooks Online is occasionally complex for a beginner, but their support is very helpful. **What problems is QuickBooks Online solving and how is that benefiting you?** QBO allows me to organize my business's finances, analyze profit/loss, and be prepared ahead of time for tax season. ### 19. Good for Simple Bookkeeping, But Not User-Friendly for Multi-Location Growth **Rating:** 2.5/5.0 stars **Reviewed by:** Kristen P. | Finance Manager, Medical Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about QuickBooks Online?** The program is good for simple bookkeeping. **What do you dislike about QuickBooks Online?** The program isn’t very user-friendly, and it couldn’t keep up with our company’s growth—especially once we expanded to multiple locations. **What problems is QuickBooks Online solving and how is that benefiting you?** It is no longer a benefit for us. We switched to Sage Intacct, which has streamlined our AP/AR and overall financials. ### 20. Complete and Detailed **Rating:** 4.5/5.0 stars **Reviewed by:** Dan L. | Director, Sales and Customer Service, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about QuickBooks Online?** I like the multitude of options when categorizing expenses, and I also like the automation they have put in place with banking, expenses, categories, payroll as well. It makes it very easy to use when tracking expenses and finances, and it is easy to implement in your business/internal processes. **What do you dislike about QuickBooks Online?** The fact that sometimes it is very slow to load invoice and customer data in lists. But it is manageable. The API integration is also a bit complex to implement. **What problems is QuickBooks Online solving and how is that benefiting you?** Spending time on tracking expenses and cash flow and profits, as well as payroll. ### 21. User-Friendly Accounting with QuickBooks Online **Rating:** 4.0/5.0 stars **Reviewed by:** Sidharth V. | Team Lead - Accounting **Reviewed Date:** December 21, 2025 **What do you like best about QuickBooks Online?** I really like QuickBooks Online because it's very user-friendly and has solved most of my accounting-related problems. I particularly appreciate the balance sheet review feature, which allows me to view data on a month-on-month basis and compare it with previous years. The same goes for the PNL review. **What do you dislike about QuickBooks Online?** There are some transactions in which QuickBooks Online doesn't fetch the vendor name, and some of the descriptions are missing when we extract the general ledger. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online solves most of my accounting problems and is very user-friendly. ### 22. All books in one quick analizationgoog **Rating:** 5.0/5.0 stars **Reviewed by:** Den Mark T. | Customer Technical Support II for Canada Payroll, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about QuickBooks Online?** The best thing about QuickBooks Online is its cloud-based accessibility and real-time synchronization, which allows business owners and their accountants to manage finances from anywhere and on any device. **What do you dislike about QuickBooks Online?** While the extensive features can sometimes feel overwhelming for new users, they also provide a powerful and comprehensive suite of tools for businesses to scale and grow. **What problems is QuickBooks Online solving and how is that benefiting you?** Automating routine tasks: By handling tasks like bank reconciliation, invoice creation, and expense categorization, QuickBooks Online frees me from tedious data entry, allowing me to focus on more complex tasks like generating reports, forecasting, and providing strategic financial advice. ### 23. Accessible Anywhere, But did not work well for HOA Accounting **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about QuickBooks Online?** I liked that is was online since I had previously used the desktop version, so it could be accessed from anywhere **What do you dislike about QuickBooks Online?** I found it hard to use for what I was using it for. It could not categorize things the way I needed for an HOA **What problems is QuickBooks Online solving and how is that benefiting you?** It did not solve problems for me and did not benefit me, which is why I actually stopped using it. ### 24. Easy, Intuitive Tool with a Gentle Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about QuickBooks Online?** It's easy to use and intuitive. Not a steep learning curve. **What do you dislike about QuickBooks Online?** It does a lot of things really well. Sometimes the integrations can be a bit wonky. **What problems is QuickBooks Online solving and how is that benefiting you?** Solves accounting, budgeting, and forecasting needs. ### 25. QuickBooks Online: Great for Collaboration, Automation, and Easy Invoicing **Rating:** 4.5/5.0 stars **Reviewed by:** Shivam G. | Supervisor, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about QuickBooks Online?** Cloud-Based Access, Real-Time Collaboration, Bank Feeds & Automation, Third-Party Integrations, Invoicing & Payments, User-Friendly Interface These are the best likes for quick books Online **What do you dislike about QuickBooks Online?** Occasional Syncing Issues, Limited Customization, Feature Gaps vs Desktop Version are some things not that like from my side **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online solves several key problems that many small to mid-sized businesses face with financial management: 1. Manual Bookkeeping & Data Entry 2. Lack of Real-Time Financial Visibility 3. Difficulty Collaborating With Accountants/Bookkeepers 4. Invoicing and Payment Delays ### 26. QuickBooks Makes Accounting Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan B. | Co-owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about QuickBooks Online?** we love quick books we couldn't do what we do without it. **What do you dislike about QuickBooks Online?** took a little time to get used to it but after a call or two we figured it out **What problems is QuickBooks Online solving and how is that benefiting you?** needed quick books for our business accounting. ### 27. Wonderful and great software **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley G. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about QuickBooks Online?** QuickBooks has helped us with our expenses tracking them tracking our hours for our employees. It’s been a very good system able to attach receipts and bills even scanning the main to the QuickBooks system and it will put it in the category that needs to be in fill out the information for you. It’s great with the contractors for 1099 and more. **What do you dislike about QuickBooks Online?** Setting up the payroll system was all complicated and time-consuming when happened to send in all the information that they needed. It took a while and so kept coming up with errors. **What problems is QuickBooks Online solving and how is that benefiting you?** Had some problems with entering certain items they are very helpful and putting them into the correct category and showing me where to go and what to push very polite and great customer service ### 28. Easy Setup and Integrations, but Canadian Payroll Needs Work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about QuickBooks Online?** Easy to setup and use with many integrations. **What do you dislike about QuickBooks Online?** The Canadian payroll module has many flaws - especially around terminations and ROE generation. **What problems is QuickBooks Online solving and how is that benefiting you?** Providing an easily implemented accounting and erp system ### 29. Easy Account Calculations, but QuickBooks Online Has a Steep Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Justine J. | Tax Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about QuickBooks Online?** It was easier to calculate the different accounts. Once I understood the features it was easy to implement the program. The ease of integration was a bit difficult, but the customer support team helped me. I used this program frequently. **What do you dislike about QuickBooks Online?** It was a bit hard to grasp how to use QuickBooks online. **What problems is QuickBooks Online solving and how is that benefiting you?** It helped to figure out the P&L and balance sheet so I could do the accounting for the client. ### 30. Comprehensive But Complex **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about QuickBooks Online?** I like the fact that it pulls in all my account information into a centralized spot. **What do you dislike about QuickBooks Online?** I don't like that it isn't always current and I can't figure out how to use the reporting features (my bookkeeper hasn't trained me on the platform and I haven't spent time trying to learn it.) I also get frustrated that I have to re-enter the security feature for one of my bank accounts on a regular basis. **What problems is QuickBooks Online solving and how is that benefiting you?** I like that my bookkeeper and accountant can see all my financial data ### 31. Easy, Predictive Settings That Make Life Better **Rating:** 4.5/5.0 stars **Reviewed by:** Susan U. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about QuickBooks Online?** Easy and predictive settings make my life so much better **What do you dislike about QuickBooks Online?** Would love more automated settings that make categorization faster **What problems is QuickBooks Online solving and how is that benefiting you?** Bookkeeping and daily profit/loss statements ### 32. Easiest Software for Business Expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Connie R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about QuickBooks Online?** Ease of use so don't need an accounting degree to maintain finanical books. The reports are great and the app is so easy to use especially on the go. **What do you dislike about QuickBooks Online?** Switched from the desktop verision to the online verison and wish it wasn't so expensive. **What problems is QuickBooks Online solving and how is that benefiting you?** I have instant access to the financial health of my business so I know exactly where we are at all times. ### 33. It doesn't work properly **Rating:** 0.0/5.0 stars **Reviewed by:** Todd S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about QuickBooks Online?** They were better when they were a desktop version and not online **What do you dislike about QuickBooks Online?** It has glitches in the system but a big one that just happened made me loose $3,000 because of that glitch. I sent videos and pictures to Quickbooks help line and they tried to blame it on my network but it is all online so if there is a network issue then you can't see anything. The video I sent shows the glitch on their system and they won't take ownership of it. **What problems is QuickBooks Online solving and how is that benefiting you?** It soles some things but the you can trust the reporting and banking information ### 34. Easy Patient Refunds with Printed Checks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about QuickBooks Online?** Very easy to refund patients with the printed checks **What do you dislike about QuickBooks Online?** easy to navigate the program and login easily **What problems is QuickBooks Online solving and how is that benefiting you?** managing patient refunds ### 35. User-Friendly with Efficient Transaction Grouping **Rating:** 3.5/5.0 stars **Reviewed by:** Samuel T. **Reviewed Date:** February 17, 2026 **What do you like best about QuickBooks Online?** I like that QuickBooks Online is easy to use, and the rules feature helps things get auto classified. The initial setup was real easy. **What do you dislike about QuickBooks Online?** Auto updates without explanation of new features **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online simplifies my accounting by grouping transactions and using rules to auto classify them, making it easy to use. ### 36. Why NetSuite Is the Smarter Choice Over QuickBooks for Growing Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica D. | Finance Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about QuickBooks Online?** 1. User-Friendly Interface:QBO is designed for non-accountants. Its clean, intuitive dashboard makes it easy for small business owners and bookkeepers to manage finances without deep accounting knowledge. 2. Cloud-Based Accessibility: Being fully cloud-based, QuickBooks Online allows you to access your financials anytime, anywhere, from any device with an internet connection. This is great for remote teams and business owners on the go. 3. Real-Time Collaboration With QBO, you can invite your accountant, bookkeeper, or team members to access the same system. Multiple users can collaborate in real time, reducing back-and-forth emails and delays. 4. Built-In Invoicing and Payments You can quickly create branded invoices, send them by email, and even enable online payments via ACH or credit card directly from the invoice—speeding up your receivables. 5. Affordable for Small Businesses QBO offers tiered pricing plans that are cost-effective for small businesses. You can start with essential features and upgrade as your needs grow. 6. Automatic Updates and Backups There’s no need to worry about installing software updates or data backups—QuickBooks Online does this automatically in the background. 7. Basic Inventory, Time Tracking, and Payroll Options While not as advanced as ERP systems, QBO does offer basic tools for inventory tracking, time tracking, and payroll, all within the same platform. **What do you dislike about QuickBooks Online?** 1. Limited Scalability QuickBooks Online is ideal for small businesses, but as your company grows (e.g., multiple locations, entities, or international operations), QBO struggles to handle the complexity. No native multi-entity or consolidated reporting without third-party tools. 2. Basic Reporting and Analytics While QBO offers standard financial reports, they’re not highly customizable or dynamic. For in-depth KPIs, dashboards, or multidimensional reporting (e.g., by department, location, project), the built-in tools often fall short. 3. Limited Customization Compared to full ERP systems, QuickBooks Online has limited customization options for forms, workflows, automation, and reporting. Businesses with unique processes may find QBO too rigid. **What problems is QuickBooks Online solving and how is that benefiting you?** I have a central hub for all your financial activity—income, expenses, bank feeds, invoicing, and reporting—all in one place, accessible from anywhere. ### 37. Made Accounting Less Scary for a Beginner Like Me **Rating:** 5.0/5.0 stars **Reviewed by:** Siddhi G. | Account executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about QuickBooks Online?** It’s super convenient that everything is online and cloud-based. I can log in from any device, and everything is synced and secure. I also really like the automatic bank feed—it saves so much time and reduces the chances of manual entry errors. The software also grows with you—once you're confident, you can explore more advanced features like payroll or budgeting. **What do you dislike about QuickBooks Online?** The pricing is a little high for someone just starting out or working independently. Some features I wanted to try were only available on higher plans, which was disappointing. Also, the initial learning curve can be a bit confusing if you're not familiar with accounting terms. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helped me move away from scattered spreadsheets and manually tracking finances. It’s keeping all my transactions, invoices, and reports organized in one place. This not only saves time but also makes me feel more professional and prepared when sharing financial details with others or reviewing them for myself. It’s definitely boosted my confidence and taught me real-world finance skills. ### 38. QuickBook Online **Rating:** 5.0/5.0 stars **Reviewed by:** Kaola C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about QuickBooks Online?** 1.QuickBooks Online lets you view reports and access your data from anywhere, including on your phone. 2. It integrates with third-party apps like Shopify, PayPal, and more. 3. You can connect your bank accounts so transactions are automatically downloaded. 4. It allows you to assign user roles and set custom permissions. **What do you dislike about QuickBooks Online?** 1. QuickBooks Online often requires changing the account type and detail type for all Line of Credit accounts. Using the 'Line of Credit' detail type typically causes an error, so I must select 'Credit Card' or 'Other Liabilities/Loan Payable' instead. 2. Subscription fees have been increasing more frequently, making it costlier over time. 3. Report customization is limited, some reports that are available in the desktop version can't be generated in QuickBooks Online for clients. 4. QuickBooks Online needs secure authentication to ensure added protection. **What problems is QuickBooks Online solving and how is that benefiting you?** 1. I used to convert PDF statements to Excel in order to upload transactions manually. Now, with the bank connection feature and date range selection, transactions are automatically downloaded for me. 2. Using QuickBooks Online allows me to access data while traveling, so I no longer have to wait until I’m home to view it on my desktop. ### 39. Excellent for Remote Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** philip S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about QuickBooks Online?** The Online allows remote people to collaborate **What do you dislike about QuickBooks Online?** Reporting is limited. But overall very good. **What problems is QuickBooks Online solving and how is that benefiting you?** Simle accounting, better manage the business. ### 40. Accounting Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah K. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about QuickBooks Online?** The ability to have all bill and invoices in one space. It integrates well with multiple other software's we use. Our office uses it everyday to may bills, and receive payments. It is easy to have set up and learn to use. They are also easy to contact for issues that arise. **What do you dislike about QuickBooks Online?** Non tech savvy folks have a hard time paying bills online. **What problems is QuickBooks Online solving and how is that benefiting you?** All our bills, customer payments, and customer invoices are in one place. We can see our money clearly. ### 41. Great for Collaboration, But Inventory Features Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Rochelle M. | Senior Dispatch Officer & Logistics Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about QuickBooks Online?** Provides easy real-time access for accountants and team members, making collaboration and information sharing much more efficient. **What do you dislike about QuickBooks Online?** The software is missing some advanced inventory management features and also depends on a reliable internet connection. **What problems is QuickBooks Online solving and how is that benefiting you?** This tool streamlines payments for both employees and contractors, manages tax deductions, and supports tax filing. It also makes it easier to monitor stock levels and control product costs. ### 42. Access Accounting Anywhere, Anytime **Rating:** 4.0/5.0 stars **Reviewed by:** Daryn M. | VP of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about QuickBooks Online?** We are able to work on our accounting system from multiple locations and while traveling. **What do you dislike about QuickBooks Online?** Financial Reports are tough to customize and often have errors. **What problems is QuickBooks Online solving and how is that benefiting you?** Our accounting team is spread out over 3 sites and this allows us to work together. ### 43. Easy to Navigate and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Valery B. | Staff Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about QuickBooks Online?** How organized and easy i can keep the clients bookkeeping. **What do you dislike about QuickBooks Online?** The new layout is horrible and the consistent changes only make workflow harder **What problems is QuickBooks Online solving and how is that benefiting you?** The customer service support is horrible and takes days to weeks ### 44. Intuitive, Customizable, and Accurate—With Easy Bank Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about QuickBooks Online?** Far more intuitive than competitors. Simple, yet functional and customizable. Easier integrations at least with American banks. Better bulk imports, and far more accurate. **What do you dislike about QuickBooks Online?** Occasional bugs that QBO experiences. Sometimes large numbers of entries slow the program down **What problems is QuickBooks Online solving and how is that benefiting you?** Can start on your own books without being an expert necessarily ### 45. Simple Setup, Great Customer Service, and a Handy Mac & iPhone App **Rating:** 5.0/5.0 stars **Reviewed by:** AHMED F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about QuickBooks Online?** Simple set up, customer service is great, Having a mac version I can use right on my laptop and iphone is great **What do you dislike about QuickBooks Online?** The cost, smaller company wish it had a lower price with mayne a few less features **What problems is QuickBooks Online solving and how is that benefiting you?** Running our small business accouting and not really knowing what we are doing it helps to have software that can guide you ### 46. Excellent On-Demand Support and Online Availability **Rating:** 4.0/5.0 stars **Reviewed by:** john G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about QuickBooks Online?** the support team is really good. and it is on demand support. also love the online availability. **What do you dislike about QuickBooks Online?** sometimes there is a speed delay depending on the timing of usage. also no local reps who is willing to help. mostly are paid. **What problems is QuickBooks Online solving and how is that benefiting you?** Online accounting and recording all transactions. ### 47. Best software I have ever used for accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Shraddha K. | Senior Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about QuickBooks Online?** it is easy to use, easy to understand and work, time-saving features like reports, Taxation **What do you dislike about QuickBooks Online?** It takes time sometimes to load page, otherwise, everything is good **Recommendations to others considering QuickBooks Online:** it is easier to use and understand and is one of the great software you can have for accounting. **What problems is QuickBooks Online solving and how is that benefiting you?** reporting function helps to save time The reconciliation function works well easy to save data with the document attached ### 48. Bill Pay has been a disaster **Rating:** 1.0/5.0 stars **Reviewed by:** Austen M. | Plant Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about QuickBooks Online?** Inexpensive, user friendly, useful for clients. **What do you dislike about QuickBooks Online?** I do accounting work through Quickbooks for multiple clients, and to be honest, it has been great for the last couple of years. Recently, there was an attempt by a customer to pay using bill pay (Customer using a Credit Card to Pay their invoice). The customers payment did not end up coming through, but I was charged a $486 fee. I was disappointed but understood the fee. 4 months later, I just tried billing another customer for $2,575, the customers card was debited, but I never rec'd the money. It turns out, Quickbooks kept the money. They gave no reasoning and showed it as paid through their software, but it never hit my clients bank account. When I called to ask, they told me they were keeping the money due to the account having fraud in the past (Even thought they understood it was not fraud on our end). The communication has been terrible, this topic goes back 4 months and Quickbooks has not told me not to use bill pay. I can not believe this! I have been on the phone for over 8 hours (90% of the time on hold) talking with mostly friendly representatives, but sadly I have not gotten anywhere. Twice now, I have been on hold for over an hour and the call gets disconnected. I just got an email saying "your bill pay account has been closed" after multiple conversations of representatives trying to figure it out. I will never use Bill Pay again and I suggest you do not either. Feel free to reach out separately with any questions. This has truly been a nightmare for both my client and I. **What problems is QuickBooks Online solving and how is that benefiting you?** A customer paid my client $2,575 for completing a job. Quickbooks is holding the money. I need to find a good point of contact at QBO. ### 49. User-Friendly and Effortless Accounting with QuickBooks Online **Rating:** 3.5/5.0 stars **Reviewed by:** Maria M. | Human Resources and Payroll Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about QuickBooks Online?** I like that QuickBooks Online is very user-friendly. It makes it simple to send invoices, reconcile bank accounts, and track expenses without needing advanced accounting knowledge. I also appreciate that it keeps everything organized and up to date automatically. **What do you dislike about QuickBooks Online?** t’s a great tool, but it can be slow at times and doesn’t always allow for deep customization. Some functions require too many steps to complete. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online takes care of our accounting, payroll, and reporting all in one place. It saves time, reduces errors, and makes it easy to see how the business is doing at any moment. ### 50. Excellent accounting option for small business **Rating:** 5.0/5.0 stars **Reviewed by:** Meredith T. | Political & Tax Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about QuickBooks Online?** Easy for multiple people to access. Good bank download interface. Business Network feature works well. **What do you dislike about QuickBooks Online?** Continual changes to userinterface makes it frustrating sometimes. Recent changes to reporting have slowed the process and made working less efficient. Subscription rates have gone up significantly with no real increase in service. **What problems is QuickBooks Online solving and how is that benefiting you?** QBO allows multiple people to access the accounting information easily online. Bill pay feature allows easy processing of vendor payments. ## QuickBooks Online Discussions - [How is QuickBooks Online revolutionizing financial management and accounting practices for small businesses?](https://www.g2.com/discussions/how-is-quickbooks-online-revolutionizing-financial-management-and-accounting-practices-for-small-businesses) - 1 comment, 1 upvote - [Online Classes For Kids In USA, UAE | CBSE, IGCSE, ICSE](https://www.g2.com/discussions/online-classes-for-kids-in-usa-uae-cbse-igcse-icse) - 1 comment, 1 upvote - [How do I export all of my transactional data in QBO for Quickbooks Desktop?](https://www.g2.com/discussions/how-do-i-export-all-of-my-transactional-data-in-qbo-for-quickbooks-desktop) - 1 comment, 1 upvote - [Can you have both the Desktop version and the online version? Or is that pretty much redundant because it is unecessary.](https://www.g2.com/discussions/can-you-have-both-the-desktop-version-and-the-online-version-or-is-that-pretty-much-redundant-because-it-is-unecessary) - 1 comment, 1 upvote - [There is a difference in the revenues shown in the report and on the dashboard.](https://www.g2.com/discussions/there-is-a-difference-in-the-revenues-shown-in-the-report-and-on-the-dashboard) - 1 comment, 1 upvote - [View QuickBooks Online pricing details and edition comparison](https://www.g2.com/products/quickbooks-online/reviews?%3F__hstc=43401018.2144f9bfe946d2b03e6715f27ff0e928.1753488000236.1753488000237.1753488000238.1&__hsfp=2324370431&__hssc=43401018.5.1753401600245&locale=es&page=6§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+11%3A42%3A34+-0500&secure%5Bsession_id%5D=4df5fd95-fa5e-49ac-a9a6-1b4a86860f2f&secure%5Btoken%5D=97821c6268b6374cb7232f51356da34f2fdc4062bc66ed15606440677eb26fa6&format=llm_user) ## QuickBooks Online Integrations - [8am LawPay](https://www.g2.com/products/8am-lawpay/reviews) - 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Backorder **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Customer Management** - Order Status - Information Access - Email Notifications **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top QuickBooks Online Alternatives - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,668 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,713 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,938 reviews)