# Productboard Reviews **Vendor:** productboard **Category:** [Product Management Software](https://www.g2.com/categories/product-management-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 253 ## About Productboard Productboard is the intelligent product management platform that helps future-ready product teams deliver exceptional products with clarity and confidence. Over 6,000 companies, including Zoom, One Medical, Cartier, Microsoft, and Korn Ferry, use Productboard to uncover customer needs, drive strategic alignment, and rally everyone around the roadmap. With offices in Prague and San Francisco, Productboard is backed by leading investors like Dragoneer Investment Group, Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures. Learn more at www.productboard.com ## Productboard Pros & Cons **What users like:** - Users appreciate the **responsive customer support** of Productboard, which greatly enhances their overall experience and productivity. (4 reviews) - Users value the **efficient feedback management** in Productboard, streamlining feature prioritization and enhancing product planning. (4 reviews) - Users value the **streamlined organization of feedback** in Productboard, enhancing project planning and feature prioritization. (4 reviews) - Users appreciate the **easy integrations** of Productboard, enhancing their workflow with seamless connections to tools like Jira and Slack. (3 reviews) - Users find **easy integration with tools like Slack and Jira** crucial for streamlining workflows and communication. (3 reviews) - Organization (3 reviews) - Users find the **integration capabilities** of Productboard invaluable for streamlining feedback and enhancing teamwork in product development. (3 reviews) - Collaboration (2 reviews) - Daily Use (2 reviews) - Users find the **ease of use** in Productboard invaluable for managing tasks and aligning development with customer feedback. (2 reviews) **What users dislike:** - Users find a **lack of features** in Productboard, leading to awkward navigation and inefficient data handling. (4 reviews) - Users find **limited customization** in Productboard frustrating, as it complicates the user experience and data presentation. (3 reviews) - Users note the **missing features** in Productboard, making it challenging to efficiently analyze feedback and customize data models. (3 reviews) - Users find Productboard's **overwhelming features** challenging, leading to a cluttered experience and slower performance with large data sets. (3 reviews) - Users find the **complexity** of Productboard overwhelming, making it difficult to customize views and utilize effectively. (2 reviews) - Users note that Productboard tends to have a **difficult learning curve** , requiring significant time to master its complexities. (2 reviews) - Users find the **learning curve steep** , requiring significant time and training to effectively utilize Productboard. (2 reviews) - Users highlight the **learning difficulty** of Productboard, noting its complexity and confusing navigation for new users. (2 reviews) - Limited Functionality (2 reviews) - Poor Reporting (2 reviews) ## Productboard Reviews ### 1. Comprehensive Product Management, But Steep Learning Curve **Rating:** 3.5/5.0 stars **Reviewed by:** Craig B. | Director of Information Services and Technology, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Productboard?** It is a strong one-stop-shop for all things in product management: customer portal and feedback, integration with DevOps/Jira, and roadmap planning tools. **What do you dislike about Productboard?** There's a lot of complexity. It takes time to get up to speed and working fluently inside it. **What problems is Productboard solving and how is that benefiting you?** Productboard is a single place I can develop and update my product's roadmap. It has everything I need to communicate with both internal and external stakeholders. ### 2. Excellent for Organizing Insights and Information **Rating:** 4.0/5.0 stars **Reviewed by:** Keegan F. | Senior Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Productboard?** Helpful for organizing large amounts of information and insights that would otherwise be lost. **What do you dislike about Productboard?** Relies on users following consistent processes to get the best out of the platform. Merging and moving themes and features could be easier. **What problems is Productboard solving and how is that benefiting you?** Insights on specific ideas, grouping themes of wants and needs, prioritization ### 3. Productboard is Great for Team Collaboration and Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Productboard?** What I like best about Productboard is that it has the ability to organize feedback and relate it from customers without stress. PB has this flexible roadmap feature taht allowed me to communicate the direction of my products easily. I like how one can visually see and update all of the progress of your projects in one place without needing for other tools. PB also has good frequency of use, easy integration, and implementation with Zapier/Jira is an easy way to submit insights via email. Their customer support respond very fast when you have issues as well. **What do you dislike about Productboard?** What I dislike about Productboard the User experience that can be a little awkward, because it's easy to lose a function in the process, and you cannot make a search unless you type-in the exact word you're looking for. Getting started can be tricky especially for the new beginners, and the reason is because of the need to figure out how best to map your product(s) to the flexible data model that PB only allows for. Finally, it connects easily to the big ones in the market like Zapier/Jira/Asana/Trello, but struggles with other tools which many small businesses use because of the cost. **What problems is Productboard solving and how is that benefiting you?** The business problems Productboard is solving or solved is that it helps me to really focus on the most important features just by organizing user feedback in one place without any complication. Infact, I don’t have to sort through scattered emails anymore, because the roadmap makes it easy to share plans with my team, and the tool works well with others I already use (Zapier/Jira). Finally, It saves time and helps me make better product decisions without any guesswork and delay. ### 4. I found the perfect solution for aligning product teams **Rating:** 4.5/5.0 stars **Reviewed by:** Denis W. | Product management, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Productboard?** Productboard helps us streamline our product prioritization process, and I like that. It’s really easy to use, and my team can implement it without extensive training. By integrating with other tools like Slack and Jira, it becomes even more integrated to our workflow. They’ve also been incredibly responsive to any questions we had in the support team. It is something that we use often to make sure everyone is on the same page in terms of what our goals are. **What do you dislike about Productboard?** I don’t like Productboard’s dashboard because it’s too crowded with information. It’s also hard to customize the views and takes time to get them right. I wish we had better reporting tools to look at our data. **What problems is Productboard solving and how is that benefiting you?** Gathering feedback in one place and helping us choose which features to work on first, Productboard solves a lot of problems for us. It allows my team to focus on the important stuff and not waste as much time. We all understand the product goals so working together has become easier. This allows us to get things to our customers faster. ### 5. Centralized feedback streamlined our product management **Rating:** 4.0/5.0 stars **Reviewed by:** Mariusz O. | Customer success senior manager, Online Media, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2024 **What do you like best about Productboard?** What I like most about Productboard is that it aggregates all the customer feedback in one location. This helps us more easily to determine which features to prioritize, which translates directly to our product vision. They have a very active customer support team because of which I and most of the users are satisfied with their services. Ever since, we have been using Productboard more often because it helps maintain the work on various projects and ensures their compliance with the goals of users. **What do you dislike about Productboard?** The only problem with Productboard is the fact that the software slows down when dealing with massive data sets. This can be quite irritating, especially when one has a tight schedule in undertaking their work. Further, the number is often large and still, the feeling can be that some of these tools can be polished a little better. These weaknesses have affected some of our activities especially when we are in the process of seeking information. **What problems is Productboard solving and how is that benefiting you?** Productboard has solved the issue of having information dispersed in different states by providing a convenient way to gather and rank clients’ feedback. It is greatly helpful for us since it defined the specific direction that we need to take for our product development. As we pointed out earlier, reasonable amount of features is enough to make sound features. Our productivity has gone up because we are not slowed down due to unorganized feedback system. ### 6. Centralized feedback management visibly improves product alignment **Rating:** 4.0/5.0 stars **Reviewed by:** Paolo T. | Senior customer success manager, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Productboard?** Probably the strongest feature of Productboard is in its ability to transform customer feedback into a powerful tool for product management. It has made our planning process better through the use of tools to analyze feedback and prioritization of features on the platform. Furthermore, the use of the roadmap visualizations helps to keep the focus on product goals and roadmap in the center, and has made development more focused and coherent across all teams. **What do you dislike about Productboard?** A possible drawback of Productboard is its relative lack of actionable analytics to perform deeper analytics. Though the system helps to gather the feedbacks, the mechanism of analysing the feedbacks is not as efficient as requires for further deep analysis, so there is the extra manual work required. Moreover, with an increasing number of feedbacks, their schematic and proper processing takes somewhat time, which affects the general tempo of work. **What problems is Productboard solving and how is that benefiting you?** Productboard assists in that it collects all the customer feedback and offers a set of tools to prioritize the features accordingly. That has helped to enhance our product planning and made sure we have the right features in our products. The structured feedback management system thus helped to fasten decision-making, thus making it possible to ensure that products in the market reflect what the users need them to be or what is expected in the market. ### 7. Centralizing feedback with this tool significantly improves product development **Rating:** 4.0/5.0 stars **Reviewed by:** Felippe O. | User Experience Designer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2024 **What do you like best about Productboard?** Productboard is quite useful because it helps people to prioritize and sort the features of their product based on users’ feedback. It always does a good job of compiling feedbacks from different sources which are very useful for decision making. The prioritization matrix is very helpful when deciding what aspects should take precedence. Also its integration with Jira improves our runway by linking feedback to the development of tasks. **What do you dislike about Productboard?** A disadvantage of the Productboard is that the management of many comments causes a certain degree of overload in the system’s interface. This can slow down the process of organizing and prioritizing of requests. The reporting tools also have limited options in terms of customization and adaptation, therefore more often we have to adjust the data we receive to meet our needs, which slows down our work and increases the number of steps. **What problems is Productboard solving and how is that benefiting you?** At Productboard, we are able to track and prioritize feature requests by having all the user feedback in one place. I have also observed that this centralization has enhanced our decision making process in a major way. The integration with Jira helps to focus on what users really need and have gaps, thus saving time on unnecessary features. This approach has proved effective in the enhancement of our product development process and overall user satisfaction. ### 8. Super effective tool for managing product features **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan C. | Senior Product Manager, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2024 **What do you like best about Productboard?** The prominent strength of the Productboard is its extensive ability to address the product roadmaps and its priority. I like that it centralizes feedback received from multiple channels and this aspect has been of huge benefits to us. The integration with the Jira etc, as well as with the applications such as Slack guarantees that the tasks is going to be delivered and everyone will be informed. It has helped in improving our feasibility with regard to aligning product development with customer feedback as well as strategic direction. **What do you dislike about Productboard?** An issue with Productboard is that it has a complex navigation that may feel confusing to some users at first. Some of the features might be overwhelming due to the overwhelming presence of the options for different settings and parameters. Furthermore, although the software tools provided are robust, some of them are complex and require extra training or help to master, which affects our productivity when implementing the chosen software and training employees. **What problems is Productboard solving and how is that benefiting you?** As for the problem of managing product development, Productboard offers a tool to gather and prioritize feedback in one place. This has helped to make the evaluation of the product development more effective as it is based on the actual needs of the consumers and the prevailing market trends. The outcome here is a more refined development cycle that targets pertinent customer requirements and thereby delivers more positive results. ### 9. By centralizing users feedback we significantly improved decision making in our company **Rating:** 4.0/5.0 stars **Reviewed by:** Garry B. | Senior UX Designer, Utilities, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Productboard?** In Productboard, I prefer feature prioritization where it is possible to prioritize in detail, knowing which product changes will have the greatest impact. The visual roadmap can be easily understood in relation to our development plans and made to show positive progress from where we want to be in the future. The advantages of consolidated user feedbacks mean that we are now in a position to make better decisions based on actual evidence. **What do you dislike about Productboard?** There are disadvantages in using Productboard, and one of these is that the prioritization based on the features can be a bit rigid and cannot easily change from one direction to another depending on the changes in market trends or needs. Also, the ‘visual roadmap’ can have too many items displayed and this clouds the important items which require attention at the present time. Occasionally, these factors have caused challenges in flexing our strategies and addressing the emphasis of our development. **What problems is Productboard solving and how is that benefiting you?** Productboard helps to solve the problem of managing and prioritizing the feature requests and collecting all the feedback as well as providing the possible development plan. This has been helpful to us in that it has allowed for precise attention to good features and tangible measures of progress. They ensure that the development processes are efficient and provide clients with the usability they require and help achieve the goals of the organization. ### 10. Great and reliable solution for organizing feedback and roadmapping **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas E. | Senior Product Manager, Motion Pictures and Film, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Productboard?** From Productboard, I believe the best feature is in that it compiles feedbacks from different sources and prioritize them. It assists us to gather all input in one place and achieve a coherent understanding to build a product roadmap, which is very important for decision making. I also like its integration with Jira and Trello which helps me to always turn the feedback into actionable items really seamlessly and keeps my project management tidy. **What do you dislike about Productboard?** While using Productboard, it may become quite a bit on the clunky side because there are quite many features are included which could confuse users while they are getting introduced to the platform. Further, the use of tools may also pose problems where tool integration issues may at times interfere with our functioning. These challenges have sometimes impacted the performance of our team with regard to incorporating the software into normal work processes. **What problems is Productboard solving and how is that benefiting you?** With Productboard, the issue of dealing with and prioritizing customer feedback is resolved by its unification in a single platform. This centralization helps to understand what actually matters as it simplifies the vision of customers’ needs and suggested features. It has benefically impacted us in terms of enhancing the ability to easily match up our development schedule with the user needs, ensuring better follow up on what needs improvements, and is definitely helping to increase productivity in our team. ## Productboard Discussions - [When do you expect to have more integrations?](https://www.g2.com/discussions/52022-when-do-you-expect-to-have-more-integrations) - 1 comment, 2 upvotes - [What is a feature product management?](https://www.g2.com/discussions/productboard-what-is-a-feature-product-management) - 1 comment - [What does Product Board do?](https://www.g2.com/discussions/what-does-product-board-do) - 1 comment ## Productboard Pricing - **Essentials**: $19.00 Connect your backlog with always up-to-date and easy-to-share roadmaps - **Pro**: $59.00 Link customer feedback to feature prioritization & planning for customer-centric roadmaps - **Enterprise **: Contact Us For organizations needing the most flexibility, security, integrations, and support - **Pulse**: Contact Us Pulse provides exec-level customer insights to clarify your product vision, strategy, and daily decision-making — powered by AI. Custom pricing based on amount of data processed. [View full pricing details](https://www.g2.com/products/productboard/pricing) ## Productboard Integrations - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Productboard Features **Analytics** - Analytics **Setup** - Activities - Flows - Dependencies - Notifications **Management** - Team Collaboration - Access Control - Data Security **Agentic AI - Decision-Making** - Autonomous Task Execution **Communication** - Wiki Documentation - Community Forum - Customer Ideation **Execution** - Team Collaboration - Project Management - Task Management **Management** - Updates - Audit Trail - Integration **Functionality** - Sentiment Analysis - Tagging - Note Taking - Integrations **Planning** - Task Ranking - Kanban Board - Custom Workflows **Roadmapping** - Roadmaps - Timelines **Generative AI** - AI Text Generation **Workflow Management** - Time Tracking - Progress Monitoring **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Productboard Alternatives - [UserVoice](https://www.g2.com/products/uservoice/reviews) - 4.5/5.0 (232 reviews) - [airfocus by Lucid](https://www.g2.com/products/airfocus-by-lucid/reviews) - 4.4/5.0 (139 reviews) - [Asana](https://www.g2.com/products/asana/reviews) - 4.4/5.0 (12,902 reviews)