Jeff L.

Senior Vice President Marketing

Enterprise (> 1000 emp.)

3/5/2018

"Incredibly Poor Product and Customer Support"

0/5

What do you like best about Oracle Eloqua?

Integrates well with most CRM platforms. Has robust capabilities when it comes to marketing automation and functionality. Review collected by and hosted on G2.com.

What do you dislike about Oracle Eloqua?

Product is buggy, has incredibly poor account management and customer support. Unable to send emails due to bad IP addresses that Oracle provides that will impact your deliver ability. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle Eloqua:

I would strongly consider utilizing Marketo, Hubspot or other marketing automation platforms instead of Oracle's Eloqua. Since the acquisition they have become unreasonable and it shows in the platform. When you're unable to even send out basic emails and they don't want to propose solutions it goes to show how fall they have fallen from once being a top tier marketing automation platform. Review collected by and hosted on G2.com.

What problems is Oracle Eloqua solving and how is that benefiting you?

We were attempting to leverage the platform to market to our diverse customer base as well as for our sales force which numbers in the hundreds to leverage Eloqua Engage and Profiler. The platform is buggy and when you reach out for solutions that impact all of your emails or all of your users you get answers that may take months. Oracle is out of touch with their customers and it shows in the platform. We're moving off the platform even with a year left in our contract. Review collected by and hosted on G2.com.

Oracle Eloqua Reviews & Product Details

Oracle Eloqua allow marketers to intrigue and win over audiences with personalized campaigns across multiple channels. Eloqua’s marketer friendly platform equips marketing organizations with intelligent campaign management, flexible data management, accurate lead generation, and insightful sales enablement tools to engage buyers when they want to be engaged on their preferred channel. Marketers use Oracle Eloqua to: • Create sophisticated nurture experiences for adaptive journeys, at scale • Target and segment audiences using real-time data to create personalized experiences • Implement ABM strategies that engage, convert and expand target accounts • Connect data from any system with an extensible, open framework • Maintain clean and complete data across multiple regions and instances

Seller

Oracle

Discussions

Oracle Eloqua Community

Languages Supported

Czech, Danish, German, English, Finnish, French, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)

Product Description

Oracle’s B2B Cross-Channel Marketing solution, Oracle Eloqua, enables marketers to plan and execute automated marketing campaigns while delivering a personalized customer experience for their prospects.

Overview by

Andrea Tucker

Pricing

Pricing provided by Oracle Eloqua.

Basic

$2,000

/month

Standard

$4,000

/month

View More Pricing Information

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Oracle Eloqua Integrations

(1)

Integration information sourced from real user reviews.

Oracle Eloqua Media

Oracle Eloqua Demo - Cross-Channel Campaign Orchestration

Oracle Eloqua enables marketers to create dynamic, cross-channel campaigns that intrigue buyers and intelligently adapt the experience in real-time.

Oracle Eloqua Demo - Targeting and Segmentation

Using Oracle Eloqua, marketers can unite online and offline behavioral and firmographic data from multiple channels or sources to inform, build, filter and segment audiences.

Oracle Eloqua Demo - Lead Management and Scoring

Oracle Eloqua provides marketers with an intuitive and simple way to accurately identify the highest quality leads. Marketers can set up multiple models to evaluate a lead for the right fit, and once qualified, programmatically send to sales in seconds.

Oracle Eloqua Demo - Sales and Marketing Alignment

Oracle Eloqua brings marketing and sales closer together through unified buyer and account intelligence to identify, prioritize, and track high-valued opportunities across the engagement cycle. Bring ABM strategies to life using real-time account insights.

Oracle Eloqua Demo - Marketing Measurement

Measuring marketing impact is easy with Oracle Eloqua’s out-of-the-box robust reporting. Backed by the power of Oracle Business Intelligence, marketers gain high-level and detailed insights to guide critical decisions in real-time.

G2 reviews are authentic and verified.

Here's how.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

12/3/2025

"Eloqua: Powerful, Scalable, and Exceptionally Flexible for B2B Campaigns"

4.5/5

What do you like best about Oracle Eloqua?

Eloqua is a powerful and reliable marketing automation platform that scales extremely well. The campaign canvas, segmentation tools, and data management capabilities make it easy to build sophisticated journeys without manual workarounds. I also appreciate how well it supports governance — shared assets, user permissions, and templated processes help maintain consistency across multiple teams. After 10 years of using Eloqua, I still find it one of the most flexible and robust platforms for executing complex B2B campaigns. Review collected by and hosted on G2.com.

What do you dislike about Oracle Eloqua?

Some areas of the platform feel dated compared with newer tools. The email and landing page editors could offer more design flexibility, and reporting isn’t always as intuitive or real-time as you’d expect. Integrations are powerful but often require specialist knowledge to set up or maintain. Pricing for advanced features and add-ons can also add up quickly. Review collected by and hosted on G2.com.

What problems is Oracle Eloqua solving and how is that benefiting you?

Eloqua centralises our marketing automation, helping us manage campaigns, data, and customer journeys in one place. It solves key challenges around lead nurturing, data governance, segmentation, and campaign efficiency. Automated workflows reduce manual tasks and improve speed to market, while integrations ensure alignment with CRM and analytics. Overall, Eloqua helps us deliver more personalised, consistent, and scalable marketing experiences that support pipeline growth. Review collected by and hosted on G2.com.

Olga Z.

Vice President, Product Marketing

Enterprise (> 1000 emp.)

11/25/2025

"A Powerful Marketing Automation Solution"

4/5

What do you like best about Oracle Eloqua?

It is very powerful as a marketing automation tool. Review collected by and hosted on G2.com.

What do you dislike about Oracle Eloqua?

It is super complex and not easy to get started with, plus more expensive. Review collected by and hosted on G2.com.

Erick J.

Sr. Marketing Automation Specialist

Enterprise (> 1000 emp.)

6/18/2024

"Incredible platform for B2B Marketing"

5/5

What do you like best about Oracle Eloqua?

What I love about Oracle Eloqua is how it takes the guesswork out of marketing, it feels like having a personal assistant that knows exactly who to reach and when, also the way it personalizes messages makes campaigns feel more genuine and less like mass marketing. And as a plus, the insights it provides help me see what’s working and what’s not, so I’m always improving. Review collected by and hosted on G2.com.

What do you dislike about Oracle Eloqua?

Sometimes crash so hard that nobody can explain why!!! Review collected by and hosted on G2.com.

Raman M.

SDE

Enterprise (> 1000 emp.)

12/3/2024

"It used to very good ESP, but there support service is really bad"

2/5

What do you like best about Oracle Eloqua?

Bunch of features it provides for enterprise Review collected by and hosted on G2.com.

What do you dislike about Oracle Eloqua?

Very unstable, not efficient for B2B usecases Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Enterprise (> 1000 emp.)

3/1/2024

"Great experience with easy UI"

4/5

What do you like best about Oracle Eloqua?

Makes Email Marketing and segmentation easy Review collected by and hosted on G2.com.

What do you dislike about Oracle Eloqua?

Customer Support sometimes, and certification is hard to complete and score more than 80% Review collected by and hosted on G2.com.

Shaleen G.

Content Developer

Mid-Market (51-1000 emp.)

11/24/2023

"Best B2B marketing automation company"

5/5

What do you like best about Oracle Eloqua?

It provides a very fast solution to increase the speed of sales lead. On other hand, it decreases the cost of email templates. Review collected by and hosted on G2.com.

What do you dislike about Oracle Eloqua?

But the service is expensive and for some users it is not very user friendly. Also there are some limitations. This can be improved. Review collected by and hosted on G2.com.

Gaurav S.

Global Campaign Manager

Mid-Market (51-1000 emp.)

6/21/2023

"Best Marketing Automation"

4.5/5

What do you like best about Oracle Eloqua?

One of the best marketing automation tool available in market. It will give so much of scope and flexibility to design immensely complex campaigns, canvases, and Audience segmentation. Best tool to create email campaigns, prepared form, registration page, for webinars, live events etc Review collected by and hosted on G2.com.

What do you dislike about Oracle Eloqua?

As this tool gives so much flexibility to design complex campaigns, this requires good amount of knowledge and understanding of tool. Mostly you have to be Eloqua certified and get hands on experience. It should be more open and simplified. Review collected by and hosted on G2.com.

Sankarsh O.

Associate Marketing Manager

Marketing and Advertising

Mid-Market (51-1000 emp.)

8/2/2023

"Eloqua Review"

5/5

What do you like best about Oracle Eloqua?

The ease of maintenance is the most valuable feature.

Betterr targeting and segmentation

Better statistics

Ease in deployments and creation of assets like emails, landing pages and forms Review collected by and hosted on G2.com.

What do you dislike about Oracle Eloqua?

The price is premium because it has many features, so I thought it would be better if a low-priced version be used for various organisation to use it for better email marketing and automation Review collected by and hosted on G2.com.

Bhushan T.

Marketing Manager

Marketing and Advertising

Mid-Market (51-1000 emp.)

9/27/2023

"Top email marketing automation platform"

5/5

What do you like best about Oracle Eloqua?

Eloqua email marketing automation tool from Oracale is the best platform for B2b and B2C marketing startegies, it has universal and agile aaproch which build trust to execute delivery on time. Review collected by and hosted on G2.com.

What do you dislike about Oracle Eloqua?

No major disalike about this tool but small business can not afford because of high cost Review collected by and hosted on G2.com.

Sifa E.

Project Manager

Small-Business (50 or fewer emp.)

7/25/2023

"Good but still needs improvement"

2.5/5

What do you like best about Oracle Eloqua?

Another CRM tool we employed for your clients and also for our internal client management system here at Kobisi. I really like the flexibility of this toll when it comes to advantages. Review collected by and hosted on G2.com.

What do you dislike about Oracle Eloqua?

Integrations, integrations, integrations. When it comes to CRM tolls this is the most disturbing issue at hand that why integrations would be improved to made easier. Review collected by and hosted on G2.com.