NeverBounce Reviews & Product Details

We didn't have any problems with them for the first few months. Review collected by and hosted on G2.com.

The first time we had an issue it caused a big disruption. We had a large email campaign ready to go - but it was shut down because of high bounce rates. We checked with neverbounce to ask what happened since we just cleaned the list the night before. We urgently needed to resolve the situation or we risk losing a week's worth of sending. They were slow to reply (taking 24-48 hours in between responses initially). Their responses were not helpful. And then they just stopped responding altogether. They did nothing to resolve the issue, or answer any of our questions. And they most certainly made no effort to honor their guarantee. My last message to them was that if we didn't hear back soon we were going to leave a poor review on G2 and initiate a chargeback. Suddenly they responded and said that our messages had been landing in their spam folder which is why they didn't see them. Rest assured they are on top of the matter now.

But now its been nearly a week and no replies. Review collected by and hosted on G2.com.

Would not recommend, especially for businesses that need reliable and timely services. Review collected by and hosted on G2.com.

We chose NeverBounce to streamline our email verification process, but it has been nothing but a disappointment. After making the payment, the credits were not added to our account. The portal even shows a refund, but despite multiple follow-ups, no refund has been processed, and we received no response from their customer support team.

This lack of responsiveness and failure to resolve such a basic issue has impacted our business operations. I expected much better from a service like NeverBounce, but this experience has left us reconsidering our choice.

Would not recommend. Review collected by and hosted on G2.com.

NeverBounce is the best because it’s quick, accurate, and easy to use. We can customize email verification with tailored integration options. It integrates smoothly with popular platforms, keeps email lists clean, and is affordable for businesses of all sizes and its bulk verification makes managing large lists hassle-free, which really helps with deliverability. Review collected by and hosted on G2.com.

NeverBounce is effective but can get costly for larger lists and also some integrations take extra setup, and it could benefit from more in-depth analytics. But overall not much dislike about NeverBounce. Review collected by and hosted on G2.com.

Aside from the east of fuse and compatibility with HubSpot I love the insights. It gives you quality of context that you process using the tool Review collected by and hosted on G2.com.

It can be costly if you have a lot of contacts Review collected by and hosted on G2.com.

We have used neverbounce on and off for a few years now. Great support and good product Review collected by and hosted on G2.com.

Cost can be higher than competition from what I have seen recently Review collected by and hosted on G2.com.

NeverBounce offers a good platform for email verification, which is an important tool for anybody involved in email marketing or data management, it provides great features to clean bulk email addresses, also the integration of the application with other software is a simple and easy process. some more features are as follows:

Ease of Use: NeverBounce offers an extremely user-friendly user interface, which makes it accessible even to individuals with little technical knowledge.

Ease of Implementation: Implementing NeverBounce into the workflow is easy. Whether an individual is required to validate a smaller email list or integrate it into the CRM program, the procedure is streamlined as well as effective.

Customer Support: NeverBounce stands out in terms of customer support. Their responsive as well as experienced support team is easily accessible to help with any kind of queries or problems that may arise. Review collected by and hosted on G2.com.

The only dislike with this application is that within the trial edition of this application, the only offer a very limited number of email validations, which is for 100 email addresses. Review collected by and hosted on G2.com.

The speed of returns is unparalleled and the quality of results unmatched. I tried several others before finding NeverBounce and am awed at the differences. I'm still angry at home much time I wasted on researching the others. NeverBounce is easy to use and dummyproof for newbies like me. Review collected by and hosted on G2.com.

The definition of result terms leave a lot to be desired. When I get three in a row that are non-descript it's frustrating as I rely on NeverBounce solely. Even if they can't confirm 100% validity at least give a suggestion or where to look ourselves. Review collected by and hosted on G2.com.

The User interface and experience of NeverBounce are good! One can rely on the "Clean My List " feature to obtain a good clean list and keep the bounce rate to a minimum! Review collected by and hosted on G2.com.

Sometimes NeverBounce seems to have lag and that's one issue that I experience on a regular basis. I have to refresh it in order to get it to work smoothly again. Review collected by and hosted on G2.com.

Appreciate that NeverBounce allows me to upload a list and do a free check before paying for a cleansing. I also love that they provide source data for the email domain so we can see if the email is hosted via a large provider like Google or Microsoft. Review collected by and hosted on G2.com.

The point system for payments is a credit system and a bit confusing. I wish they'd have a cost per record and skip the credit system altogether. I just want to know how many records I can clean. Review collected by and hosted on G2.com.

It was very easy to set up and connect to our CRM. I didn't have to create custom fields, Neverbounce did this for me. Review collected by and hosted on G2.com.

After running a fairly sizeable set of emails through Neverbounce and manually looking through the results, I spotted an unreasonably large number of throwaway emails. The percentage is exceeding 5%, which is enough to be very problematic for our email campaigns. When evaluating the domains manually, nearly each of these domains is returning a result that the domain is a Throwaway domain.

As I paid a fair bit of money for this initial test, I contacted Customer Support about this to see if we could resolve it. They sent me a boilerplate response for a different topic, and have not responded to my actual inquiry. Review collected by and hosted on G2.com.