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I use Ncontracts for risk management and compliance, and it provides data validation and error detection for my loan data before submission to regulators. I really like that it gives me peace of mind knowing I'm on the legal side of things. Vendor risk management is also a plus, as Ncontracts is a single place to store contracts, due diligence, and risk ratings effortlessly. The dashboard and reporting basics are easy to set up, which is quite convenient. Review collected by and hosted on G2.com.
I would be the user experience, because there's too many clicks for simple tasks and navigation that isn’t always intuitive for new users, plus screens that feel dense, especially for a non-compliance staff. Data migration and bulk information was hard to transfer. Review collected by and hosted on G2.com.
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I like the feature of professional service document collection in Ncontracts. One unique thing about it is their managed service where a team of experts handles document collection for you. It's like having a virtual paralegal and compliance assistant. They handle vendor management by providing a list of vendors and performing outreach for due diligence documents, such as SOC 1, SOC 2 reports, and financial statements. The in-company integration and cyber risk monitoring are also valuable. The feature tracks cybersecurity in real-time and sends us alerts. It's a standout compared to standard CRM software, which usually provides just a blank folder for you to fill in. Review collected by and hosted on G2.com.
The user interface feels a bit old school and heavy. Sometimes, it takes five clicks to do something that could be simpler. The implementation can be difficult because it handles so much data, so setting up is not something we can just unbox and start using in a week. Review collected by and hosted on G2.com.
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Ncontracts offers a comprehensive suite of risk, compliance, and vendor management tools that work well together. I appreciate that there are multiple ways to complete tasks, which provides flexibility depending on how your institution operates. Review collected by and hosted on G2.com.
Some workflows require more steps than necessary, particularly when generating reports or reaching conclusions in certain modules. Reporting can feel limited at times, and navigating to specific insights isn’t always as efficient as it could be. Review collected by and hosted on G2.com.
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I like that Ncontracts makes managing vendors who provide services to us easy, and it really helps in keeping checks on risks and complaints. The software handles internal audits effectively to inform us about risks and compliance faults, which is a big plus. Another thing I appreciate is how managing vendor accounts, payments, checking risks and contracts is streamlined here. Plus, it makes handling loans easy and integrates seamlessly with our banking and billing systems. The initial setup was also easy, which I found convenient. Review collected by and hosted on G2.com.
Customer service at times. Quicker responses. Review collected by and hosted on G2.com.
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I really find the ease of managing vendors on the platform particularly useful. It simplifies vendor management tasks, making it less cumbersome to handle vendor-related operations. This feature alone stands out as a highlight, as it offers a streamlined approach to vendor management processes that would otherwise be more challenging or time-consuming in different systems. Review collected by and hosted on G2.com.
I found the setup and implementation of Ncontracts very difficult. It did not match our processes, particularly because we don't use relationship managers the way the platform does. Additionally, we had significant issues transitioning our vendors and discovered only later that none of the contracts would be imported automatically, which was a major issue for us. We also faced problems with the lack of workflows and automations; everything is extremely manual, which is inefficient. Moreover, the reporting capabilities are not adequate. Lastly, we received little support during the setup process and were left to figure things out on our own. Review collected by and hosted on G2.com.
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I have been using Ncontracts for two years primarily for compliance purposes through my work, and I've found it very beneficial. I appreciate how straightforward the initial setup process was, as it wasn't difficult at all, allowing us to get up and running quickly. The software excels at streamlining processes, which has greatly saved me time and increased efficiency in my workflows. One of the standout features for me is the regulation change management feature, which has proven to be extremely useful. Additionally, the notification of regulation changes is a smart feature that helps me stay updated with the latest compliance requirements effortlessly. This functionality is instrumental in helping me manage compliance changes effectively, ensuring that I remain informed and can act promptly. Review collected by and hosted on G2.com.
I think Ncontracts could benefit from enhanced reporting capabilities. Review collected by and hosted on G2.com.
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I appreciate how Ncontracts facilitates more governance, visibility, and monitoring of our third parties, which is crucial for our operations. The due diligence and onboarding processes are particularly useful, as they strengthen our ability to integrate new partners smoothly. The VIN monitor functionality offers a valuable service by allowing real-time monitoring of cyber risks associated with our partners. I value the specialized and tailored information around third-party risk management that Ncontracts provides, which includes great tools, templates, and resources. The thought leadership and training resources are exemplary and significantly enhance our understanding and capabilities in managing vendor risks effectively. Review collected by and hosted on G2.com.
I don't like the integration capabilities of the products. Better integration between the products would allow us to take full advantage of the offerings available. Review collected by and hosted on G2.com.
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I like how Ncontracts simplifies compliance management by keeping everything in one place, making it easy to stay on top of regulations. It integrates smoothly with document management tools, helping us keep all compliance documents and records in sync. The initial setup was pretty easy and straightforward. Switching from a manual system of spreadsheets and scattered files to Ncontracts made everything more streamlined. Review collected by and hosted on G2.com.
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I like the different options that the Products have to complete one task. Multiple ways of getting to the same outcome. Review collected by and hosted on G2.com.
I do not care for the extra steps that you have to take in Nrisk, Nverify and Nfindings to get to a simple report or conclusion. I feel like there are a few different things that could be added or changed structure wise to achieve a better and faster conclusion process. Review collected by and hosted on G2.com.
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I personally primarily use the NVendor service from NContracts, although we have many of their services implemented throughout our organization. I use it every day in my current role and it has enabled us as a company to take our Vendor Management program to the next level. It allows us to store all documents, perform Risk Assessments, produce reports for auditors, and so much more. The system is easy enough for owners of vendors who have had zero VM experience to jump in and learn how to onboard their vendors. The reminders and notifications it sends to the RMs make keeping contracts and annual documents like COIs up to date a breeze. Our account managers and service managers are always willing to help us when something needs addressed. We're currently going through another merger with additional vendors needing to be onboarded and I feel so much better now that we have this system in place. Review collected by and hosted on G2.com.
Some of the older features that are part of the products we have do not integrate or transfer well to other areas of the services. These features were resolved through new products and services they have created, but the new offerings come with additional costs. We understand the reason, but being charged for the better versions of something we have is difficult to get through budgeting. They will however work with you to find the best balance for costs for your organization. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
Averages based on real user reviews.
4 months
12 months
9%