--- title: Mobiniti Reviews meta_title: 'Mobiniti Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 79 reviews by the users' company size, role or industry to find out how Mobiniti works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 79 scale: '5' date_modified: '2026-06-15' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Mobiniti Reviews **Vendor:** Mobiniti **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 79 ## About Mobiniti Mobiniti is a high-quality, feature-rich, text message marketing service that helps businesses increase revenue through customer engagement. We provide a simple-to-use, scalable solution that assists businesses in harnessing the power of text message marketing to connect with their customers. Mobiniti offers a suite of features including coupons, contests, loyalty programs, list management tools, integrations, and more to support your customer engagement and drive growth. Reach your customers today – with Mobiniti. Highlight Features: coupons/wallets, opt-in pages, contests, rewards, automation, & 40+ other exclusive features! Integrations: Zapier (3,000+ popular apps), Shopify, Mailchimp, Constant Contact, Tracking Pixels, Facebook, Twitter, & more! Schedule a Demo today: https://calendly.com/mobinitidemo ## Mobiniti Reviews ### 1. Customer service is the best I’ve ever experienced with any company! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2023 **What do you like best about Mobiniti?** They are patiently willing to help me in understanding how to use their product. They've gone way and beyond on making sure I get the most out of what they have to offer! **What do you dislike about Mobiniti?** The only downside is, I actually have to pay money, but because I've been very satisfied with their product, I don't mind paying that money! It's well worth the investment! **What problems is Mobiniti solving and how is that benefiting you?** When trying to text people from my phone, I was continually being blackballed. It got to the point no one was getting my text, now everyone is because of Mobiniti! ### 2. Mobiniti has the best customer service of any company that I have utilized in the past decade! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Mobiniti?** Customer service and simple user interface. I appreciate the fact that they put service at the forefront. **What do you dislike about Mobiniti?** None that I have found this far. Everything works well. **What problems is Mobiniti solving and how is that benefiting you?** The biggest problem we encountered with marketing was the fact most people filter the majority of their e-mail traffic. Mobiniti solved that by providing a simple, cost effective sms platform. ### 3. The Absolute Best In The Mobile Marketing Industry **Rating:** 5.0/5.0 stars **Reviewed by:** Anderson W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Mobiniti?** I'm VERY PLEASED with the staff and their availability to assist in producing a product that makes your company looks 1st class. In my opinion, James, Jaclyn and Nick, along with the other team of employees at Mobiniti, is the best in this business. I've dealt with other companies in this business and I can unapologetically say that my experience with Mobiniti has been the best decision we could have made. **What do you dislike about Mobiniti?** I HAVE NO DISLIKES. THIS COMPANY HAS BEEN A BLESSING. **What problems is Mobiniti solving and how is that benefiting you?** Providing a service to our clients. ### 4. ATOM Connects businesses with their ideal clients & Mobiniti keeps them connected with texting **Rating:** 5.0/5.0 stars **Reviewed by:** Adam B. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Mobiniti?** Mobiniti is so easy to use and keeps our connections on autopilot so we can do what we do best, create new connections. **What do you dislike about Mobiniti?** At first, I thought we didn't like the limit of 14 events when creating a campaign... we wanted some to go 52 weeks. Then we ended up canceling EVERY 14 week sequence before the halfway mark as circumstances changed the campaign. **What problems is Mobiniti solving and how is that benefiting you?** Solving the problems of It Takes To Long To Follow Up, Valuable leads being forgotten and how to thrive in business during covid era. ### 5. Robust Platform. Excellent Customer Service. **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Mobiniti?** The platform is rich in features and performs great. Customer service is excellent too. **What do you dislike about Mobiniti?** So many features, requires a bit of learning. **Recommendations to others considering Mobiniti:** Do a product and price comparison. **What problems is Mobiniti solving and how is that benefiting you?** Giving people SMS access to my live streaming webcasts. It's great having SMS access to those who opt in. ### 6. Fairly easy to use, great value for the cost, customer service has gone downhill. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2020 **What do you like best about Mobiniti?** Cost. The price per message and low cost of entry is very appealing. The interface is largely easy to use. **What do you dislike about Mobiniti?** Twice they let our short URL domain expire - it screwed up a whole day of sales and annoyed our clients! We had lost revenue because of it. And they were INCREDIBLY SLOW to fix the issue. Because of this, we are currently looking at other vendors. Also, you have to use a spreadsheet to import contacts without sending an opt-in (I do understand why it's like that, to keep the system from being used by spammers, but it's still very annoying and a real pain when updating our sales lists). You have to send an opt-out query every 30 days (VERY annoying). The interface for searching contacts could be better - the search would be much better if you could search the custom fields. **Recommendations to others considering Mobiniti:** Great price compared to the competitors. Customer service has gone downhill. **What problems is Mobiniti solving and how is that benefiting you?** Mass texting of sales clients with weekly sales sheets. Increased sales. We've been able to get messages out that would not go out if sent individually due to carrier spam restrictions. ### 7. The best investment we've ever made **Rating:** 5.0/5.0 stars **Reviewed by:** Freddy J. | VP of Sales & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Mobiniti?** Live support and follow-up from their staff. Their staff is responsive and knowledgeable. The learning curve for their platform is short. Data administration and response tracking are simple. And the results have been company changing in the best kind of way; more money in the bank. **What do you dislike about Mobiniti?** The only detractors come from my propensity to not read instructions first, and were really based on terminology. There are new words for things like merge field and data relationships that an old dog had to learn. **Recommendations to others considering Mobiniti:** If you are considering a texting service, Mobiniti is the one I strongly recommend. Their staff is responsive and knowledgeable. The learning curve for their platform is short. Data administration and response tracking are simple. If you are adept at managing flat files, take the time to learn their terms and data importing formats. **What problems is Mobiniti solving and how is that benefiting you?** The response from our campaigns has been much better than expected. Responses are not so much texting back, but more that we KNOW the customer has received the message. The tell us. Every single one we've spoken to since starting up the service has. ### 8. Overall a great and simple Platform to get the word out! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan S. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2021 **What do you like best about Mobiniti?** Mobiniti gives me access to send a text to all of my 5,500 text subscribers. The amount of text messages we get for the buck is a great price. The setup is very user-friendly and having the ability to add pictures is a great add-on! Great customer service from Nick as well! **What do you dislike about Mobiniti?** Perhaps the only thing I do not like is that I can't send unlimited messages. Although not Mobiniti's fault but getting all the text in with a cap was at times difficult. **Recommendations to others considering Mobiniti:** It is a great platform to use for your text blasts! The features are easy to use and overall I felt it was easy on the wallet, which is always a plus **What problems is Mobiniti solving and how is that benefiting you?** It helps me to solve the problem of reaching my customers and knowing that when I send the text that it will go to all of them. Whereas, on other platforms, I think your total audience is never fully reached. ### 9. Everything you need for a successful text message campaign! **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian W. | Sr. Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Mobiniti?** I appreciate the simplicity of the dashboard and how you can intuitively navigate everything. It only takes a couple of minutes to create a coupon, come up with a text, and send it out. I have been using Mobiniti for over a year now and was able to optimize my campaign by taking advantage of the reporting features. They also have a responsive customer service team! **What do you dislike about Mobiniti?** You can customize coupons to look good, but you cannot select different fonts. It would be great if Mobiniti could add this feature to help with branding. **Recommendations to others considering Mobiniti:** Mobiniti has many more features I haven't used yet, so it works for smaller and larger organizations. I recommend going through the list of features to see whether Mobiniti can replace other software as well. **What problems is Mobiniti solving and how is that benefiting you?** We weren't able to track coupon redemptions previously. Now we can do it! ### 10. Customer Friendly Product! **Rating:** 4.0/5.0 stars **Reviewed by:** Sivasenthil n. | Network and System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2021 **What do you like best about Mobiniti?** User Interface and swift actions with customer feedback are really good. **What do you dislike about Mobiniti?** Customer support is not 24/7 and it will be great if that is taken care of. Because one time I was not aware of the telecom regulation rule that the messages have to be sent after 9AM. I was trying multiple times and then once I got hold of the support, they actually fixed it and now I am able to send SMS at any time. **Recommendations to others considering Mobiniti:** Affordable product and have good features **What problems is Mobiniti solving and how is that benefiting you?** Using Mobiniti as our secondary or sometimes primary channel of communication during our DR scenarios. It was really helpful during curfew and other emergency scenarios in Chicago. Also we use it to send alerts to our users if there are any Police activity near our office or job site locations. ## Mobiniti Discussions - [Has anyone created or found video tutorials on how to use all the features or best practices?](https://www.g2.com/discussions/26254-has-anyone-created-or-found-video-tutorials-on-how-to-use-all-the-features-or-best-practices) - 1 comment, 2 upvotes - [View Mobiniti pricing details and edition comparison](https://www.g2.com/products/mobiniti/reviews/mobiniti-review-4207742?section=pricing&secure%5Bexpires_at%5D=2026-07-07+02%3A03%3A19+-0500&secure%5Bsession_id%5D=6c9d77e3-735f-455b-b320-385cd37788c7&secure%5Btoken%5D=787f012826a9e5c4015660c6670dfc8f9da48bf114f820e99a99bfbd9e0f1d3e&format=llm_user) ## Mobiniti Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Mobiniti Alternatives - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,363 reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,855 reviews)