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Microsoft 365 Reviews & Product Details

Leila M.
LM
Associate Teacher
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic

Microsoft 365 Overview

What is Microsoft 365?

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.

Microsoft 365 Details
Product Website
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Product Description

Office Productivity Suite Includes Word, Excel, and PowerPoint


Seller Details
Seller
Microsoft
Company Website
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.


JL
Overview Provided by:

Recent Microsoft 365 Reviews

Naman T.
NT
Naman T.Small-Business (50 or fewer emp.)
3.5 out of 5
"Microsoft Office"
It's versatility and diversity. This makes it different than all the softwares out there.I am glad to be using it and to be a part of it.
Lawrence P.
LP
Lawrence P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Love Microsoft 365"
It is a central hub for me. Many of the programs in my business are Windows-only, and I need a trusted system to work with them.
TL
Tiago L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Complete Office Suite with other uses"
Have all the applications I need for working and also for personal use. Admin interface is powerfull. OneDrive is more stable.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
6 people requested security information

Microsoft 365 Media

Microsoft 365 Demo - Microsoft Teams
Microsoft Teams video conference with screenshare
Microsoft 365 Demo - Microsoft Teams
Microsoft Teams collaborative chat
Microsoft 365 Demo - Microsoft Outlook
Microsoft Outlook
Microsoft 365 Demo - Microsoft Word
Microsoft Word with Editor
Microsoft 365 Demo - Microsoft PowerPoint
Microsoft PowerPoint
Microsoft 365 Demo - Microsoft Excel
Microsoft Excel
What is Microsoft 365 for business?
Play Microsoft 365 Video
What is Microsoft 365 for business?
Choose a Microsoft 365 for business subscription
Play Microsoft 365 Video
Choose a Microsoft 365 for business subscription
Overview of Microsoft 365 setup
Play Microsoft 365 Video
Overview of Microsoft 365 setup
Answer a few questions to help the Microsoft 365 community
Have you used Microsoft 365 before?
Yes

Video Reviews

5,209 out of 5,210 Total Reviews for Microsoft 365

4.6 out of 5
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5,209 out of 5,210 Total Reviews for Microsoft 365
4.6 out of 5
5,209 out of 5,210 Total Reviews for Microsoft 365
4.6 out of 5

Microsoft 365 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Microsoft 365Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Javier R.
JR
Cloud Sales Specialist☁️
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Microsoft 365?

Microsoft 365 excels in its effortless integration between tools like Word, Excel, Teams, and SharePoint, creating a unified ecosystem that simplifies collaboration and project management. The ability to access and edit documents in real time from any device enhances productivity and flexibility for both remote and in-office teams. Features like OneDrive's automatic backups and the regular updates ensure data security and that we always use the latest features without additional effort. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Some advanced features, such as Power BI or additional Teams capabilities, are locked behind higher-tier subscriptions, which might not be cost-effective for small businesses or individual users. Moreover, the initial setup and learning curve for tools like Power Automate can be daunting for non-technical users. Occasionally, updates might introduce temporary compatibility issues between applications, disrupting workflows momentarily. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

One of the main challenges with Microsoft 365 is that some advanced features, such as Power BI or additional capabilities in Teams, are only available in higher-tier subscription plans, which can be a barrier for small businesses or individual users. Additionally, the initial setup and learning curve for tools like Power Automate can be complex for those unfamiliar with advanced technical solutions. However, these challenges have allowed me to explore the Microsoft 365 ecosystem more deeply and uncover ways to maximize its functionalities. For instance, diving into Power Automate has helped me automate time-consuming tasks, significantly improving my productivity. Review collected by and hosted on G2.com.

Ayushi R.
AR
Security Architect
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Microsoft 365?

>>Sign in features in MS word, Power point makes it easier for working at any time from various number of devices.

>> Its very easy to install just buy the subscripton and sign in.

>> As i am an architect i use it day in day out mainly Power point , Word and one note.

>>Intergration is easiest.

>> It has new AI features as well.

>>One drive is the best and customer support is best. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

>> I feel outlook should be better, it has issues. i face it so many times.

>>Cost is also on higher side , i am using it at the cost of my company but for an indivisual person its costly.

>>Syncing issue also i faced. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

Problem was creating presentation , email management , creating documents , scheduling a meeting . But now with purchasing microsoft 365 with only one login you can manage your email, create varioud type of presenations, manage your expenses with excel. Basically it increases the productivity with security and marvellous presentation skills. Review collected by and hosted on G2.com.

Rocio D.
RD
Cloud Sales Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
(Original )Information
What do you like best about Microsoft 365?

What you like most about Microsoft 365 is its complete integration between tools, such as Outlook, Teams, and OneDrive, which simplifies collaborative work and business management. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

What you like least about Microsoft 365 are the frequent updates and interface changes that can cause confusion and require adaptation time. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

The main problems of Microsoft 365 are usually:

Complexity in management: Configuring permissions and managing licenses can be complicated.

Scalable costs: It can become expensive in companies with many users.

Internet dependency: Some functionalities depend on a stable connection.

Synchronization issues: Especially with SharePoint or OneDrive in certain environments.

How it benefits you:

As a license wholesaler, these challenges are an opportunity to offer support services, consulting, and customized solutions, differentiating yourself from the competition by helping your clients navigate and resolve these difficulties. Review collected by and hosted on G2.com.

Olivia Ann S.
OS
Marketing Director
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Microsoft 365?

The fact that it's a one stop shop for everything, from Word, Teams, SharePoint, Loop, PowerPoint, Excel, OneDrive, ClipChamp, Exchange, to Planner, Bookings, Viva Engage, Lists, OneNote, CoPilot, Forms, and the Power Apps - Microsoft 365 is the hub for everything you could think of needing and more. It integrates into everything you already have built, it's easy to use and implement within a team, and you can use it every single day for anything you could possibly think of. There's a bit of a learning curve, but it's not something that is impossible or even necessary to dedicate a certain amount of time to. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The downside is that I feel like their customer support is difficult to reach, especially when it comes to talking to someone on the phone. As I said before, there's a bit of a learning curve, especially when you get to the more advanced or business-oriented apps. You'll want to read all the help center articles for anything you're struggling with. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

It solves my problems with company onboarding, with collaboration, with design and templates, with scheduling and organization. Everything that I do as a business owner is considerably easier because of Microsoft 365. Review collected by and hosted on G2.com.

Sneha K.
SK
Advance associate.
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Microsoft 365?

Exporting the word docs to presentation, with the integration of clipchamp make the view or the presentation more interesting. Transcribing and translating the meetings in real time with Teams. With microsoft planner helps manage the task and plans the organising projects.Microsoft Designer’s AI-driven features, you can craft professional designs in minutes and amplify your brand across all platforms. Seamless integration with Microsoft 365. Very easy and convenient to use. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Subscription is not free for everyone who wants to use all these features. Issue with Compatability using old laptops or system. Constant updates has made changes to the user interface. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

It minimizes the time of using various other softwares which are paid and inhouse apps in the miscroft makes it more easy. With the use of copilot which is similar to outlook we could draft an email of what we desire and according to the recepient in just few seconds. This can summaries lenghty emails and give you just the main point what we are looking for rather than going around circles. It can also save time on drafting the email as this can just concise the reply and rephrase where everneeded. Review collected by and hosted on G2.com.

Taryn F.
TF
Software Solutions Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft 365?

M365 includes the Windows SKU, which is a huge step up from Office365.

The security features are enhanced and include MFA (multi factor authentication) & data encryption plus more - all critical to businesses and home users alike.

1tb cloud storage is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Unfortunately, as per most Microsoft products, updates can be frustrating.

The cost is the main pain point for this licensing model - monthly subscription can be costly.

There are email limits, but Ive yet to hear of someone hitting those limits. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

M365 solves the security issues and add-ons that are necessary to safely secure your online presense or work environment.

The monthly subscription, albeit costly, gives access to users and businesses who may not be able to pay upfront for the suite.

Cloud storage issues are resolved as each user has access to a large storage capacity. Review collected by and hosted on G2.com.

DT
Financial Advisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft 365?

Microsoft 365 is a very complete and advanced work system, it brings together the best functions to perform all types of work efficiently and with the highest quality.

Microsoft 365 offers an extensive online storage system where you can back up all the progress of your daily work, share your documents and store your files.

In addition, Microsoft 365 is the ideal system for virtual meetings with your work team, it has a secure and efficient messaging platform. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Microsoft 365 is the best, it is a high capacity system to run all kinds of online work and communication, I have nothing bad to say about all its functions. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

As a Microsoft 365 user I have managed to increase my productivity and the quality of my work, all its functions have solved my need for a centralized system of storage and online work. Review collected by and hosted on G2.com.

Gray G.
GG
Human Resources Information System Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft 365?

No questions asked here, don't we all use Microsoft 365? You can;t deny that even the biggest companies out there won't survive without them. What I like most about microsoft is the fact that you can literally integrate any other tools with any M365 tool and since I've been using it ever since I can remember whenever there are updates and interface changes I'd still know where to find the feature I am looking for, talk about ease of use! This has been very easy to implement as it comes naturally to everybody that once you apply for a job you must know how to navigate thru Microsoft softwares. Been using it since then, and still uses it everyday! Wouldn't change a thing! Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I've had some little issues along the way but it always gets fixed fast fleetedly. Supports and reps are respectful and does have the urgency which I love! Issues and software problems are normal but having a wonderful solutions team makes it seem like there's no issues at all! Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

Eveything? It fixes all, as downloading a single software that has access to everything makes my daily life easier! And since M365 is the goat almost all of the other sofware can be used together with M365! Just amazing Review collected by and hosted on G2.com.

SW
Sales and Payment Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft 365?

Microsoft 365 successfully combines a set of high quality and very efficient work tools, it is ideal for daily work and collaboration.

Microsoft 365 allows you to increase your productivity, save costs and manage your work performance, being very useful and effective to improve your technical capabilities.

In addition, Microsoft 365 offers accessible and advanced storage systems with which you can safeguard the development of your work and visualize the work of your work team. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I can't think of anything unfavorable about this system, it works very well and has the best work tools on the market. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

My work is much more productive and noticeable since I adopted the functions of Microsoft 365, I can collaborate with my work team and in general terms my company can operate digitally in a better way thanks to the use of this system. Review collected by and hosted on G2.com.

BE
Digital Security Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Microsoft 365?

Microsoft 365 is a software with which you can improve all aspects of your daily work, from communication to collaboration.

Microsoft 365 offers a high quality notification system, it allows you to manage your schedule in a professional way so you don't miss any activity or work meeting.

In addition, Microsoft 365 has an efficient and very secure work messaging system, it is very useful to manage your business and relationships with your employees. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

There is nothing wrong with this software, if you are a work that wants to stand out for the quality of your work, Microsoft 365 is what you need to achieve it. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

My work team is much more productive and efficient with the use of Microsoft 365 features, I solve our communication problems and access to all our progress and work documents. Review collected by and hosted on G2.com.