--- title: Iru Reviews meta_title: 'Iru Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 818 reviews by the users' company size, role or industry to find out how Iru works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 818 scale: '5' date_modified: '2026-06-30' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Iru Reviews **Vendor:** Iru **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 818 ## About Iru Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment. ## Iru Pros & Cons **What users like:** - Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and effective device management features. (339 reviews) - Users rave about the **exceptional customer support** of Iru, consistently receiving helpful and personalized assistance. (251 reviews) - Users appreciate the **user-friendly device management** of Iru, simplifying operations for both remote and office staff. (173 reviews) - Users rave about the **easy setup** process of Iru, complemented by exceptional customer support and helpful blueprints. (150 reviews) - Users praise the **reliable platform** of Iru for seamless Apple device management with excellent support and easy implementation. (148 reviews) - User Interface (130 reviews) - Features (127 reviews) - Setup Ease (127 reviews) - Deployment Ease (107 reviews) - Intuitive (103 reviews) **What users dislike:** - Users identify a **lack of advanced features** and deeper integrations as areas for improvement in Iru. (71 reviews) - Users note the **lack of certain features** in Iru, causing challenges and necessitating workarounds for optimal use. (55 reviews) - Users face **device management limitations** with Kandji, particularly regarding non-Apple devices and offboarding complexities. (53 reviews) - Users express frustration with the **limited compatibility** of Iru, needing better support for diverse devices beyond Mac OS. (51 reviews) - Users feel the **pricing is a bit steep** , particularly challenging for smaller teams with tight budgets. (46 reviews) - Poor Reporting (39 reviews) - Compatibility Issues (31 reviews) - Improvement Needed (31 reviews) - Update Issues (31 reviews) - Limited Customization (21 reviews) ## Iru Reviews ### 1. An MDM solution that is designed to be admin friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jozsef F. | Senior Desktop Architecture Engineer / Mac Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Iru?** Kandji offers a streamlined transition from other MDM solutions. As a Mac admin managing the Mac fleet of a large enterprise it was an evident expectation that the migration would happen seamlessly with minimal impact to end users. The experience was great and I did not have to worry about failing on onboarding attempts. Blueprints allow for exceptional scoping while Auto apps made my life significantly easier since the native patch management took the burden off my shoulders. Just like managed OS updates which along with Auto apps helps keeping the fleet in a good shape when it comes to vulnerability management. Although features like integration with Entra ID, MS Teams, Slack, ServiceNow are not unmatched but they just work great, really easy to implement. Once Intune integration will be available, my list would be complete. And I have to shout out to the entire support team which is absolutely exceptional! You'll always work together with real engineers who understand user issues and offer professional solutions. The chat support is just awesome! And yeah, this is all free, no need to get an expensive pro support contract. Choosing Kandji got proven to be a right decision not only from a Mac admin perspective but my company also did benefit a lot from it. **What do you dislike about Iru?** Coming from a different MDM world initially I found grouping a bit cumbersome but then it turnes out it only requires a different approach to get used to the way how it is done in Kandji. Reporting was kind of the same experience and even today I need to do some scripting to get proper reports. But then with a new feature called Prism it improved significantly. **What problems is Iru solving and how is that benefiting you?** Kandji helps with managing the company Macbook fleet on a very professional manner. One of the key reasons of moving to Kandji was that it offered robust security features to ensure that our devices and data remain protected against potential threats. Implementing compliance benchmarks (CIS, NIST) was an indispensable requirement from out IT Security department and we got it all implemented with a single click. ### 2. Easiest and most effective MDM solution for a Apple centric enviroment **Rating:** 5.0/5.0 stars **Reviewed by:** Luis A. | Chief Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Iru?** Ease of adoption and policy definition based on blueprints or user groups. **What do you dislike about Iru?** Hope it has future expansion towards other Operating Systems **What problems is Iru solving and how is that benefiting you?** Kept our Apple machines compliant to our company rules while supporting remote and hybrid workflows. ### 3. I Love Kandji **Rating:** 4.0/5.0 stars **Reviewed by:** Josh R. | Manager, IT, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Iru?** Its super simple to use, easy to set up, and easy to integrate into an already existing ecosystem. **What do you dislike about Iru?** Their billing format is fairly rigid, which was hard to deal with for a smaller organization like mine. **What problems is Iru solving and how is that benefiting you?** Easily managing and deploying Macs with limited to know IT involvement. ### 4. Personalized and Apple Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Iru?** I appreciate the support teams and technical staff that is available to help with business needs. They are also well-training for environments like ours which strictly uses Apple MacOS devices. This has been a relief in finding a company that would fit our needs as we are a niche business in this market. It is also quite easy to understand their platform and their functions are intuitive for most any user. **What do you dislike about Iru?** There could be some additional support within their products which would allow for certain functions such as remote capabilities, or more catagorized device groups. **What problems is Iru solving and how is that benefiting you?** Overseeing and managing devices while providing information on each devices for troubleshooting purposes. Additionally, being able to push out updates from Apple has also been an issue that has been solved through using the Kandji platform. ### 5. Kandji is the leader in Apple MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak R. | Senior IT Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Iru?** Migration process is seamless and painless The tool is easy to administer and retains and builds upon functionality versus other Apple MDM solutions. Support is top tier with actual Apple experts. **What do you dislike about Iru?** There used to be the option to add and remove features for pricing but it's all part of one price now which does simplify the quoting process. **What problems is Iru solving and how is that benefiting you?** Managing our Mac devices and utilizing a baseline security standard. ### 6. Kandji Renewal **Rating:** 4.5/5.0 stars **Reviewed by:** Guy T. | Director of Flight Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Iru?** Quick support response. Easy to use desktop control module. **What do you dislike about Iru?** Would like a way for the end user to be able to update company controlled apps without management intervention. **What problems is Iru solving and how is that benefiting you?** Hands off rollout of company apps. Hands off onboarding and offboarding tools. ### 7. Intuitive & easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Guowei H. | Head of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Iru?** It just works. We have 3 offices in 3 continentals. The whole process is pretty smooth. Onboarding, implementation, support. **What do you dislike about Iru?** It's not for multi-OS environment. But you knew that already. **What problems is Iru solving and how is that benefiting you?** It manages our laptops. That is. And it's working. ### 8. Excellent Software & Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Iru?** Kandji is easy to use and manage and comes with a best-in-class support team. Any question I have had has been addressed and has allowed me to move confidently in managing our suite of computers. **What do you dislike about Iru?** I only wish that there were certification courses to take, but I really don't dislike anything about Kandji. **What problems is Iru solving and how is that benefiting you?** Remote management of our computers. Remote wipe, lock, provisioning, etc... ### 9. Sr Manager of Implementation Program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Iru?** It is very easy to use. When I first started using it, I had no training on it and was able to figure it out with little to no training. **What do you dislike about Iru?** I dont really have any. It seems to work very quick. **What problems is Iru solving and how is that benefiting you?** They are helping us maintain our Mac's secured and easy to push apps and other scripts as needed. ### 10. Kandji is easy to use and streamlines MDM in a way that other MDM' solutions tend to complicate **Rating:** 4.5/5.0 stars **Reviewed by:** Becky V. | Systems Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Iru?** Kandji makes MDM with Apple products simple in a way that other MDM's cannot do. Although I miss some of the complicated functionality, our goal was to deploy something streamlined. Kandji's interface is easy to navigate and very user friendly - for both admin's and end-users alike. My favorite part of Kandji has been their customer support. They are always available, and happy to help. Their ability to navigate both simple and complicated solutions in a timely manner is stellar. **What do you dislike about Iru?** As an Admin, I do miss the ability to execute on remote devices without deploying a script via a Blueprint etc (think PSA style tools). But the beauty of Kandji is that without those additional, often complicated features, there is very little room for disaster and drama. Simplicity can be a beautiful thing. **What problems is Iru solving and how is that benefiting you?** We needed the ability to see that status of our devices, force OS updates, lock missing laptops and wipe devices upon exit and refresh. ### 11. The Comprehensive Apple Device Management Solution Simplifying IT Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Chad G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Iru?** The user interface is simple to use. The main dashboard gives a clear picture of all our devices, which helps us manage them quickly. Kandji has a nice set of ready-to-use automations that have saved us a lot of time. These automations help with tasks like setting up apps, applying security measures, and ensuring our devices meet company rules. The Kandji support team is very helpful and quick to respond whenever we need help or have questions. Working with Apple Business Manager and Kandji has been smooth, making it easy to handle all our Apple devices. Being able to set and apply rules across different Apple operating systems from one place has really helped our IT team. **What do you dislike about Iru?** There are a few integrations that they don't yet have that would add even more to the platform. **What problems is Iru solving and how is that benefiting you?** -It reduced the workload on IT staff, and allows them to focus on more important tasks -Improved security across all managed Apple devices -Improved device deployment and management -Providing peace of mind that devices are compliant with policies and regulations. ### 12. Kandji Provides Ease of Mac MDM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Iru?** I like the ease of use of Kandji for Mac MDM with out of the box features and an easy to use interface for management and tracking. I also greatly appreciate the customer support - the responses when we have a question are very quick. **What do you dislike about Iru?** Wish there was a way to customize notifications a bit more, in that we can set the timeframes on them and when they will appear for users and how often. **What problems is Iru solving and how is that benefiting you?** Ease of managing MacBooks, app policies, reboot policies and better tracking on apps installed and versions. ### 13. Kandji helps us keep control **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Iru?** Great UI, reliable service, very helpful customer support when we need it. **What do you dislike about Iru?** We genuinely haven't found any major downsides - it does exactly what we need wrt MDM for our Apple devices. **What problems is Iru solving and how is that benefiting you?** Keeping track of, and control over Apple devices. ### 14. Easy to Deploy Devices **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Iru?** Deploying devices is a breeze and if you have any issues a live agent is available within a couple of mins, **What do you dislike about Iru?** I would like to see some kind of report or notification when devices go offline to remediate issue right away. **What problems is Iru solving and how is that benefiting you?** To deploy devices that are ready for our employees and manage remotely if any issues arise. ### 15. Small team must! Easy to use with fantastic support to iron out issues **Rating:** 5.0/5.0 stars **Reviewed by:** Manjinder K. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Iru?** The best things about Kandji are its ease of use, ease of implementation, and customer support. We're a small team right now, and therefore we have limited IT resources. I have to play multiple roles, and something that was easy to use was very important to me. I was able to implement it by myself, after not having done anything like this before, by just using the user guides. Where there some issues their support was expceptional. They respond quickly and solve the issue in real time. **What do you dislike about Iru?** The inital investment time is quite high. The process is easy but it is time consuming. **What problems is Iru solving and how is that benefiting you?** As a small-medium sized business it was very important to us to be in a technical position where we can grow safely. Mobile device management is part of that process, but with a small team and not a dedicated role to look after that reponsibility we needed software that was appropriate to empower our admins who often have other responsibilities too. Kandji is a great fit for that. ### 16. Game Changer for Remote Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Iru?** Since implemented Kandji we have been able to efficiently manage team systems, roll out updates and track workflows. Kandji has been real game changer for managing team systems! The admin interface is easy to use and helpful when running updates. **What do you dislike about Iru?** To be honest there isn't much at all to not like about Kandji **What problems is Iru solving and how is that benefiting you?** Kandji is mainly making our software management easier and more efficient. ### 17. Kandji: An Easy to Use Apple MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Ralph P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Iru?** We moved from JAMF to Kandji mainly because of ease of use. While JAMF is a powerful tool, there was a learning curve that our team was not equipped to spend resources on. After starting Kandji, we found that it was easy to deploy into our environment. Integration was quick and easy. Once it was implemented, it was almost a set it and forget it system. Some key things that Kandji provided are: 1. Auto Apps - Kandji has a comprehensive list of popular applications that are easily added to blueprints. More are added regularly. 2. Easy cust app deployment - If your application is not listed in Auto Apps, it is easy to setup a script to install it 3. Customer Support - Their customer support is awesome. We can easily reach support through the portal and we get help in a few minutes. **What do you dislike about Iru?** Sometimes installations can be slow when being run through Kandji. It isn't a big deal if your imaging a computer ahead of time, but in crunch time, it does take a bit longer than I'd like. **What problems is Iru solving and how is that benefiting you?** Kandji is helping us with our device and patch management. It has cut down man hours significantly without having to have one of our team spend hours understanding documentation. ### 18. Easy to use and great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob P. | Helpdesk Tehcnician, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Iru?** Their customer support is one of the best I've ever encountered. Very knowledgeable and they are always quick to find a solution. It's also very easy to use especially for someone like me who is very novice. **What do you dislike about Iru?** Sometimes the UI isn't the most intuitive and can be hard to navigate. **What problems is Iru solving and how is that benefiting you?** I'm very novice when it comes to Mac managment, Kandji allows me to be a Mac admin with very little experience. ### 19. Intuitive software that just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Niall H. | Director, Security & IT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Iru?** Kandji is super intuitive to use and just works in the background allowing easy management of Apple based devices. I wish they would also expand to windows :) The UI is an easy to use interface meaning very rarely do we need to look up or check what's happened. Enforcements or items rarely fail to deploy, but if they do it's clear why and generally down to a device based issue. Support is easy to access via the web chat and always extremely helpful when in need. **What do you dislike about Iru?** Not much - there are of course minor issues that bump into but mostly there is a workaround or.a plan to develop/deploy such a feature. Other items such as increased integrations to tools (Microsoft for example) are becoming increasingly convenient. **What problems is Iru solving and how is that benefiting you?** Management of Apple devices to include patching and hardening ### 20. Effortless Device Management **Rating:** 5.0/5.0 stars **Reviewed by:** Corey v. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Iru?** The aspects of Kandji our team most appreciates is the automation capabilities of Kandji and "set-it-and-forget-it" functionality that allows our team to be mostly hands off. Automation has signficantly reduced the work required to maintain and manage our fleet and we're able to manage all of our Macbooks, iPads, iPhones, and Mac Minis with a simple and intuitive interfact. Prior to Kandji we were using Jamf, and Kandi requires considerably less babysitting and daily oversight - which is a huge time-saver for a small IT team like ours. The team at Kandji have also always been extremely great and pleasant to work with and we have enjoyed working with them! **What do you dislike about Iru?** Kandji's search and reporting functionality can feel somewhat basic compared to other products. It's functional and the roadmap for Kandji seems promising in that they are looking to address reporting/search concerns, but at the moment we do struggle to get detailed reports about our fleet that could be beneficial when trying to do some high-level analysis. Additionally, while it may seem obvious, the inability to integrate and manage Windows devices within the same platform means IT teams must rely on separate solutions for their non-Apple technology, complicating device management workflows and increasing costs. **What problems is Iru solving and how is that benefiting you?** We switched to Kandji due to issues with Jamf failing to scale with our growing needs and requiring IT resources dedicated to managing the Jamf infrastructure. Kandji came along with automation capabilities that signficantly reduced the manual effort required to deploy devices. In addition to requiring less people, Kandji itself is extremely intuitive and user-friendly and we've found it much easier for new team members to pick up and learn the system with a minimal learning curve. ### 21. Kandji works very well for our needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Iru?** Apple Business Manager and App Store integration. **What do you dislike about Iru?** We had some billing problems that seemed to drag on and on. **What problems is Iru solving and how is that benefiting you?** Kandji has simplified our process and greatly reduced the amount of time it takes to deploy (or re-deploy) devices. ### 22. Kandji Makes Updates Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Iru?** It keeps all of my software up to date and makes the process easy. **What do you dislike about Iru?** I don't have any dislikes at this point in time. **What problems is Iru solving and how is that benefiting you?** It helps keep my platforms up to date with the latest security and feature updates. ### 23. Brilliant product vs market, very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Geoff W. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Iru?** We first used another product in the space which was far more involved. Kandji has a much slicker UX, everything just feels more wired together and with Self Service and the related functionality its easy to give end users a way to self serve and take the load of of tech. Additionally their tech support is extrodinarily responsive and helpful. **What do you dislike about Iru?** Nothing really. We wanted to use their malware protection but it was a bit too pricey for us. **What problems is Iru solving and how is that benefiting you?** Allows us to keep our fleet of devices inline with our baseline security requirements. ### 24. Kandji - MDM done right! **Rating:** 5.0/5.0 stars **Reviewed by:** Sam H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Iru?** Kandji is hands down one of the best customer service teams I've ever worked with. Their staff are friendly, their technicians are very knowledgable on all things iOS/OSX, and the portal is one of the easier ones I deal with on a regular basis. The original rollout of Kandji was a lot easier than I anticipated, and several technicians helped answer some of my (rather stupid) questions regarding Apple Business Manager and how to install profiles. Since then, I've gotten better with implementation and the new features that are being added have really helped. All in all, it's a great platform and even though we have a small fleet of Apple devices, it makes managing them a whole lot easier. **What do you dislike about Iru?** I've notcied that sometimes devices just... lose their connection to the MDM server and refuse to check back in, leading to me reformatting and re-adding them. It seems to happen if a device is dormant for a while, but so far I've yet to solve it. Not a huge deal, just a bit of a time-waste. **What problems is Iru solving and how is that benefiting you?** We are a primary Windows environment using AD/Entra for device management. We have a small fleet of Macs and iPads for our marketing team, and managing them was traditionally a nightmare until Kandji came along. AD only helps with user accounts, but Windows cannot push policy options to Macs. Using Kandji, we can protect the devices and our users by ensuring that the applications we need are installed without them having to do anything, and that all company policies are applied correctly. ### 25. Take Control of Your Apple Fleet with Kandji **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Iru?** Kandji's intuitive design makes managing Apple devices a breeze, even for those without a tech background. Their comprehensive features cover everything we need, and we love seeing new updates and enhancements every month. And if we ever have a question, their support team is top-notch! **What do you dislike about Iru?** They're aware of any limitations and are actively working to overcome them. **What problems is Iru solving and how is that benefiting you?** Kandji simplifies the process of deploying OS and app updates, ensuring devices are always up-to-date and secure. This saves significant time and effort, while also minimizing disruptions for end-users. Makes it easy to create and enforce security policies across your entire fleet of Apple devices, protecting sensitive data and ensuring compliance. Zero-touch deployment and Self Service features streamline the onboarding process, making it quick and easy for new employees to get up and running. This improves the overall user experience and reduces the burden on ITOperations. ### 26. Powerful yet easy to use device management for Apple devices **Rating:** 4.5/5.0 stars **Reviewed by:** Neil P. | VP of Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Iru?** Kandji was fairly easy to set up and has been an invaluable tool for us to manage our devices across a remote team. I particularly like the abillity to distribute custom software via the SelfService application which makes deploying internal tools very easy. Their customer support has been very responsive & helpful. **What do you dislike about Iru?** Getting everything set up with Apple Business Manager was a bit of a struggle, however, this is really an Apple issue not Kandji. Specifically, getting auto-device enrollment took several new device orders before things were finally connected properly. **What problems is Iru solving and how is that benefiting you?** Enforcing system settings and ensuring our devices are up-to-date. I can also remotely disable/reset/administer devices, which is very powerful for our small remote team. ### 27. Kandji is easy to use and user friendly. Kendyll, my rep is awesome!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike N. | IT Help Desk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Iru?** It's ease of use and friendly interface. **What do you dislike about Iru?** I don't have the time to learn all of it and master it. **What problems is Iru solving and how is that benefiting you?** Imaging our macs and building our environments using blueprints ### 28. Came for the Clean Slate stayed for the Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Iru?** We have recently taken on the responsibility of migrating off of JAMF and onto Kandji. The ease of implementation and support I received up front in order to make this happen was amazing, but the customer support when I have had some lingering migration issues was on another level. So much so that the support member not only solved one issue but it cascaded into fixing other issues on other platforms. Using Kandji has also been great as the number of features, the ease of adding applications, keeping applications up to date, the malware removal service, and so on. From a small **What do you dislike about Iru?** I have yet to find anything I honestly dislike. All features that role out are streamlined and documented very well. **What problems is Iru solving and how is that benefiting you?** Our previous MDM was in a very poor state and was not managing machines correctly. Since migrating over we have been able to migrate these account with ease and manage the machines. ### 29. Kandji makes Enterprise Device management a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Alex S. | Senior Manager, Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Iru?** Working with Kandji has been a wonderful experience, and makes device management a breeze for users and admins alike. Migrating to Kandji from Jamf was also a seamless transition with the help of their support team. **What do you dislike about Iru?** Kandji's EDR service works as advertised, but may not compare to other Enterprise solutions like Jamf Protect. **What problems is Iru solving and how is that benefiting you?** Mobile device management, Audit compliance, EDR ### 30. Kandji works like a champ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Iru?** Great management of Apple devices that has been a Swiss army knife of features we’ve needed to effectively manage our deployment. **What do you dislike about Iru?** For good reason, they don't do Windows. But if they did, I wouldn't hesitate. **What problems is Iru solving and how is that benefiting you?** Kandji allows us to have the resources to consistently manage our Apple devices. Often, allowing end users the perception of independence they crave. ### 31. Easy to manage tool for managing your Apple devices. **Rating:** 4.5/5.0 stars **Reviewed by:** Peter F. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Iru?** Very quick to get up and running, smooth interface and slick UI. **What do you dislike about Iru?** Need to negotiate every renewal to keep the price reasonable. **What problems is Iru solving and how is that benefiting you?** Helps manage our entire mac fleet, involving onboarding/offboarding, security and patch management. ### 32. I having Kandji in our organazation! **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby L. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Iru?** Kandji has revolutionized my workflow! Previously, I had to handle everything manually—from installing software and erasing Macs to keeping track of all my laptops. Now, I can relax while Kandji takes care of the heavy lifting, including macOS and app updates. Additionally, their support organization is exceptional and surpasses many others. You can instantly chat with someone within five minutes or less, and they are committed to resolving any issues you face! **What do you dislike about Iru?** The only downside for Kandji is they do not support PC. If they did, I think they would take over the PC MDM Market! **What problems is Iru solving and how is that benefiting you?** Deploying software to all Laptops. New Laptops can get completely setup. Managing MacOS Updates. Managing all the Laptops we have. ### 33. Easy to use, configure and deploy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Iru?** Easy to use product. We didn't need an IT team to use, and deploy. **What do you dislike about Iru?** The pricing tiers can make it expensive for small organizations. **What problems is Iru solving and how is that benefiting you?** Mac management ### 34. review for Kandji **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Iru?** The security of Kandji is truly commendable. It helps to secure my apple devices. **What do you dislike about Iru?** So far, I do not have anything to dislike about this software **What problems is Iru solving and how is that benefiting you?** Kandji manages the OS updates ### 35. Kandji is the Only Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Zak W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Iru?** I love the ease of use and the design of the UI. It's super simple, but extremely powerful. **What do you dislike about Iru?** There isn't much to dislike. Honestly, there isn't anything I can think of. **What problems is Iru solving and how is that benefiting you?** We were using the MDM supplied by our HRIS, and it wasn't great. The reporting was off, and managing the devices was really slow (pushing out software, etc.). We needed something that integrated with our new IdP, as well as our exisiting security stack. Kandji had all that ready to go, out of the box. ### 36. Major upgrade from Jamf **Rating:** 4.5/5.0 stars **Reviewed by:** Silviu C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Iru?** -ease of use, nice and friendly admin console -managed updates for App Store and MacOS third party software -comprehensive but easy to read reports -alerts -seamless Apple and AzureAD integration -stellar Customer Support, one chat box away -easy to implement, plenty of different options and recommended settings -one of the few "set it and forget it" tools we use **What do you dislike about Iru?** -The UI could be better on mobile access. - Occasionally - devices will become disconnected from the MDM - requiring end user interaction to re-sync/re-enroll. - Can't buy individual licenses. If you have 100 devices, you can have 100 licenses. If you have 70, you require 100 licences. - Kandji Passport could use a revamp at least in end-user interaction **What problems is Iru solving and how is that benefiting you?** Kandji allows us to keep software and OS up to date, push specific applications to specific user groups, lock and erase lost/stolen devices. Quick to deploy new devices as it can be configured out of the box with required config and software. ### 37. Kandji Makes MDM EASY **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Iru?** The simplicity and clarity of the platform is it's strongest suit. The support staff is friendly and always willing to assist, even with the small stuff. I have implemented Kandji in 2 organizations, and the first time it was fun to learn and the second time it was so simple it took 2 days to get us from 0 MDM to fully secure and manages machines. **What do you dislike about Iru?** The only real limitations of Kandji are: 1. They don't do Windows (this is mostly a joke) 2. Sometimes the platform can lack some native apps for less popular business segments. But they are always working on it to improve! **What problems is Iru solving and how is that benefiting you?** Ease of deployment, ease of re-deployement and overall system hardening. It ensures we maintain our SOC2 Type 2 compliance, and that our end users have no trouble getting a new machine in no time at all. We also never have bricked devices due to Apple ID or machine lockouts. ### 38. By far the best MDM platform available **Rating:** 5.0/5.0 stars **Reviewed by:** Favio M. | Senior Technology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Iru?** There are so many features I could nominate as what I would like best by far it has to be the management and support. Top class in my opinion. **What do you dislike about Iru?** The only downside is I wish I could have all devices under one MDM—for example laptops, desktops, android devices, tablets, etc. **What problems is Iru solving and how is that benefiting you?** We currently have iPhones and iPads that we manage across various departments in over 50 locations. To have management over all of them under on platform is an amazing technological benefit. Changes that are requested can be done quickly and in real time. ### 39. Kandji is by far the most user friendly, feature rich, and price conscious Apple MDM on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Iru?** There are so many things I love about Kandji but if I had to choose, Kandji's user friendly feature set would top the list. From the different options to manage a BYOD to fully managed device, the flexibility is so great and even a non-technical person can implement. A very close second is the people behind the product. My Customer Success Manager is the best and the support has been phenominal. **What do you dislike about Iru?** The only downside is I wished Kandji created a product to manage Windows & Android devices. **What problems is Iru solving and how is that benefiting you?** (1) Securing our company data and (2) Managing a growing company that didn't have any policies in place. Kandji solved both problems with preset policies that we actually used to write our own internal mobile policies. ### 40. Wonderful team and amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal R. | VP of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Iru?** Kandji has made managing all our workstations much much easier and adds a much needed level of security. **What do you dislike about Iru?** There have been no downsides that I've come across! **What problems is Iru solving and how is that benefiting you?** Kandji has made updating all workstations and adding needs systems incredibly easy. We also wanted to ensure all our team members have individual access to each workstation and the connection with our Google accounts met that level of security while simplifying the process when we onboard new employees. ### 41. Great Product - Simple & Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Simon C. | Director of Cloud Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Iru?** Kandji is one of the easiest implementation ever, especially comparing to the competition. Team is gradually adding features, Support is great, with fast responses. **What do you dislike about Iru?** It supports only Apple devices, missing support for Windows / Android. Some advances customization features are still missing. **What problems is Iru solving and how is that benefiting you?** We are using Kandji as our MDM for our devices inventory management, mainly Macbooks laptops. ### 42. Kandji is a reliable and user-friendly MDM solution **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas R. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Iru?** Kandji offers convenient automation for managing applications and operating system patches and makes it easy to sync IDP passwords. The user interface is well-designed and easy to use. Also, the documentation is really comprehensive, and the customer support team is outstanding. **What do you dislike about Iru?** Lack of reports. It would be helpful to receive a report on which computers have low storage space. **What problems is Iru solving and how is that benefiting you?** Kandji integration with Apple for automated device enrollment and with our IDP (Okta) ensures quick provisioning, streamlining our onboarding process. ### 43. For companies looking to scale, this is truly one of the best solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Elijah C. | Systems Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Iru?** I use the service multiple times a day to keep track of our devices. Kandji has been a lifesaver through and through, and one of the most helpful features is the Auto App library. This feature incorperates automatic updates and version control for a continuously growing list of applications. As a one-person IT department for a growing business, this frees up my time immensely so I can work on more specific tasks. What would be a daily multi-step process instead takes seconds to easily implement and deploy. Their support team is unmatched. Every engineer is friendly, personable, and extremely knowledgable. I know that everytime I have a question or concern, it will be answered quickly and efficiently. The dashboard is extremely useful and provides useful, relevant information in an easy to read format. Another huge plus is the ease of ensuring your deployed devices are CIS compliant. With their "blueprint" configuration templates, it doesn't take hours of testing to make sure every device within your Apple fleet is secure from standard enterprise risks. Their SCIM and SSO integration is seamless, allowing all your users and groups to sync over for more granular control. Overall, after using competitor solutions, I would pick Kandji for small-medium sized businesses without question. **What do you dislike about Iru?** I don't have much to say about the downsides to Kandji. With it being a fairly new product in the MDM field, the Kandji team has pushed out updates, improvements, and new features on a consistent basis. I hope to see quality of life updates like better sorting, grouping, and assignments that can be based soley on groups/attributes without the need of a blueprint. The UI could be a tad better, especially for mobile access. **What problems is Iru solving and how is that benefiting you?** Kandji easily solves the app management problem that many companies struggle with. Kandji makes it easy to deploy up-to-date apps so that new features are available sooner, and security risks are mitigated before it becomes a problem for end users. As expected from any Mobile Device Management platform, the solution makes it easy to manage however many devices you have, all from one well-integrated environment. Managing and enforcing software updates has become a breeze. I only see more of my problems fading as Kandji continues to grow. ### 44. Really great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher T. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Iru?** The thing I like best about Kandji, is its support team. They are very responsive, knowledgeable and always willing to help, even if it isn't directly related to their service. Integration with Apple Business Manager makes device management that much simpler and, if a device isn't there, a link and code will bring it into the system. The system is fairly easy to use, once you understand all the parts and, when you don't know how to do something, there's that great customer support to help you along. I like how, once the blueprints are all configured correctly, I barely have to be logged in as everything just hums along and works as it should. **What do you dislike about Iru?** I can't think of much that I actively dislike. I had issues with the OS management portion but I think that's gotten a little better. It also didn't help that the versions of OS that we had pre-existing didn't play well with it. **What problems is Iru solving and how is that benefiting you?** We operate in a mixed Windows and Apple environment and Kandji deals with all the Apple devices and helps integrate them into the Windows ecosystem. ### 45. Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tomas C. | Information Technology Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Iru?** Whenever we encounter an issue, we rely on the chat box feature to connect with a member of Kandji's team. It's the best chat box we've ever used. Our representative is incredibly helpful and possesses deep knowledge of the product they sell. **What do you dislike about Iru?** We dont dislike anything from Kandji, everthing works great. **What problems is Iru solving and how is that benefiting you?** We use Kandji to manage our fleet of 380 iPads and 60 iPhones. ### 46. A winning MDM for Mac Admins **Rating:** 5.0/5.0 stars **Reviewed by:** Ty K. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Iru?** Kandji's user-friendly interface, makes it easy for admins to navigate and manage device settings. The platform is robust and gives admins enough control over things like custom scripts and package deployments, without comproising the user-friendly aspects of the platform. Kandji seems to have strong partnerships with Apple, and other industry leading providers (such as Okta), which provide some peace-of-mind when new OS and feature releases are dropped. **What do you dislike about Iru?** I would summarise the downsides for Kandji in two words: maturity and extensibility. Because they are realtively new to the MDM space, they have a lot left to build to catch up to the feature set of JAMF. That being said, I've been very impressed with the prioritization of new features released by the product team. Reprting and analytics is another area that Kandji falls short, but there are relatively easy ways to engineer around this. **What problems is Iru solving and how is that benefiting you?** Kandji is solving some of our biggest painpoints around managing a macOS fleet. This includes things like streamlining device deployments with features like Kandji Passport and Liftoff as well as ensuring compliance policies are met with features around device management. ### 47. Kandji makes MacOS and ios easy to manage in corp environment. **Rating:** 4.5/5.0 stars **Reviewed by:** Robert B. | Director of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Iru?** The enrollment process for the managed devices is straight forward and easy to push out. **What do you dislike about Iru?** Pricing model for small to mid sized companies with mixed device devices Win/OSX can be challenageing to swallow if OSX device count low. **What problems is Iru solving and how is that benefiting you?** Kandji is way better at deploying policy and app controls than Intune's built in feature set. Also from previous experience way more intuitive than competitors such as Jamf ### 48. Easy and Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Katie P. | Business Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Iru?** So much easier to keep track of all devices and ensure everyone has the same software and apps. Also ability to lock the device when lost or stolen! **What do you dislike about Iru?** Not being able to allow the employees to delete and reinstall an app if they are having issues without creating a rule specific to serial # **What problems is Iru solving and how is that benefiting you?** Being able to easily set up all ipads quickly and efficiently. ### 49. Best Apple device management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Iru?** Apple device management that is easy to use with friendly UI and great support. **What do you dislike about Iru?** It doesn't support Microsoft Windows OS yet **What problems is Iru solving and how is that benefiting you?** Apple device management and control ### 50. Kandji is a game changer for Maxio! **Rating:** 5.0/5.0 stars **Reviewed by:** Shane F. | Senior IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Iru?** Kandji has helped our very small IT department with fast and effective Zero-Touch deployments. We can purchase a Mac through our vendor, ship it directly to a team member who turns on the device, connects to the internet and Kandji does the rest! Kandji's customer support is hands down TOP NOTCH! We always get quick and effective responses! Lastly, the whole implementation process for Kandji has been quick and easy. We were able to deploy Kandji to all existing assets globally in a matter of days. **What do you dislike about Iru?** In today's economy, it can be difficult for many smaller companies to take advantage of many game-changing SaaS tools to help with day-to-day operations. Kandji may be a bit pricey, however, it does save us time and manpower hours. Other than cost (even though it's really not that bad), we have ZERO complaints. **What problems is Iru solving and how is that benefiting you?** Zero touch deployments Security/compliance checks and software deployment Securing assets ## Iru Discussions - [How do Kandji users make use Extension attributes like within JAMF?](https://www.g2.com/discussions/how-do-kandji-users-make-use-extension-attributes-like-within-jamf) - 1 comment, 2 upvotes - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote - [Is kandji a SaaS?](https://www.g2.com/discussions/is-kandji-a-saas) - 6 comments, 1 upvote - [View Iru pricing details and edition comparison](https://www.g2.com/products/iru/reviews?page=9&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-02+05%3A41%3A01+-0500&secure%5Bsession_id%5D=bf72e482-0a40-45c2-9ce1-43390d949374&secure%5Btoken%5D=17a8c0cb1d86673f2db7cfdd09c1646c7573573837063164726f05a5407d8e99&format=llm_user) ## Iru Integrations - [Apple](https://www.g2.com/products/apple/reviews) - [Apple Business Essentials](https://www.g2.com/products/apple-business-essentials/reviews) - [Asset Panda](https://www.g2.com/products/asset-panda/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Drata](https://www.g2.com/products/drata/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Lumos](https://www.g2.com/products/lumos/reviews) - [Malwarebytes for Teams](https://www.g2.com/products/malwarebytes-for-teams/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) ## Iru Features **Generative AI** - AI Text Summarization **System Control** - Device Control - Application Control **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Security Management** - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Device Management - Custom Alerts - Security **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Iru Alternatives - [Jamf](https://www.g2.com/products/jamf/reviews) - 4.7/5.0 (2,215 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (244 reviews) - [Addigy](https://www.g2.com/products/addigy/reviews) - 4.5/5.0 (210 reviews)