ISL Online Reviews & Product Details

It is easy to use and has a lot of features that are great for providing remote assistance to our clients. Unattended access works great. It meets the highest security standards. It has features that other similar programs lack, such as viewing the remote team's screen while it restarts, file transfer, viewing resource usage, Android device support, user management, etc. Great for both helpdesk and unattended access to equipment. Review collected by and hosted on G2.com.

In unattended access, there are problems when trying to remove connections of users and devices that no longer exist. It would also be good to be able to classify unattended connections and not just have a list of them all together. Review collected by and hosted on G2.com.

I’ve been using ISL Online for remote support, and it has been incredibly reliable and secure. The connection is fast and stable, whether I’m accessing PCs, Macs, or servers. The software is easy to use, with a straightforward interface that makes it simple to guide customers through troubleshooting. I also appreciate the strong security features, ensuring safe remote access without unnecessary complications. The cross-platform compatibility is a huge plus, and the ability to manage unattended machines seamlessly is a game-changer for efficiency. Overall, ISL Online has made remote support smooth and hassle-free.

ISL Online was incredibly easy to implement, and it integrated seamlessly into our workflow. We use it daily for remote support, and it has never let us down. One of the best things is that we’ve integrated the PIN code input directly into our own website, making it even more convenient for our customers. Customer support is there if needed, but to be honest, we’ve never had to contact them because the software just works flawlessly. The ease of use, smooth integration, and reliable performance make ISL Online an essential tool for our business. Review collected by and hosted on G2.com.

Honestly, there’s nothing I dislike about ISL Online. It does exactly what I need it to do—secure, fast, and reliable remote access without any hassle. If I had to be really picky, perhaps a few more customisation options in the interface would be nice, but that’s a minor thing. Overall, it’s a fantastic tool that just works. Review collected by and hosted on G2.com.

ISL Online is an excellent, easy to use and very quick access to your admin panel with all computers and networks

everything also works efficiently in their mobile app ISL Light

and ISL AlwaysON is a must for reliable instant connectivity to your remote computer

i work in education within a large network with many computer and i highly recommend it Review collected by and hosted on G2.com.

it could have simpler logins (with fewer steps) when logging inside the app

file transfer options or the upper panel (for transferring) could also be easier/more practical to use

the price could be a little lower since with basic license it's limited to admin users who need to use it at the same time, so with a couple more users the price gets very high Review collected by and hosted on G2.com.

Simple tool to use and easy to handle that allows me to connect to any equipment within the organization and outside of it without any problem. The installation is super simple and allows me to use it every day. It has a very large variety of functions and integrating it into the organization has been easy. It is perfect for providing customer support. Review collected by and hosted on G2.com.

Despite its ease of use, the ISL has some issues, such as sometimes having difficulty starting on the devices where it is installed. We have also experienced duplication of device names, and data transfer is quite slow most of the time. Review collected by and hosted on G2.com.

It is an easy application to work with, it allows you to access any device within the network that has it installed and do anything, from changing users, entering administrator passwords, transferring documents, and installing applications. Review collected by and hosted on G2.com.

What I like least about the tool is that there are times more than I would like when the files that are transferred go very slowly and it takes a long time, which slows down the work. I also don't like that permission is required to access the equipment. Review collected by and hosted on G2.com.

Seamless remote connection. Access other computers remotely and perform tasks on them as if you were using them live. You can share files remotely with upload and download quality and without the slowdowns typical of this type of software. Review collected by and hosted on G2.com.

Perhaps the interface could be more user-friendly and intuitive, but that's a downside. Review collected by and hosted on G2.com.

Fonctionnel et stable. Jamais aucun soucis pour se connecter sur les postes utilisateurs pour prise de main à distance (pas de déconnexion, pas de freezing, etc...).

Permet d'accéder à une variété d'appareil / OS et c'est vraiment très appréciable.

Facilité pour administrer les postes, montrer des actions à l'écran et installer / désinstaller des logiciels à distance (y compris quand il faut passer avec un compte administrateur ! )

Support multi écran efficace.

Facilité pour les utilisateurs de démarrer ISL pour démarrer le partage Review collected by and hosted on G2.com.

Sur certains android pas de prise en main mais juste la possiblité de pointer ce qu'il faut faire à l'écran (mais c'est déjà très bien) Review collected by and hosted on G2.com.

The user interface and the ease of getting onto users machines is great for us and them. We use it several times a day to connect to their machines and provide help and support and also transfer files to their machines while in the software. Review collected by and hosted on G2.com.

The user interface although easy to use is starting to look a little dated and could benefit with a few enhancements to make it more visually appealing. Review collected by and hosted on G2.com.

Simple and quick installation of the product, regular updates as well as a range of very useful features.

Very efficient product, never breaks down, even though I have been using it every day for several years.

The customer service is also responsive for the license issues I have encountered. Review collected by and hosted on G2.com.

I didn't like the absence of a customizable package to deploy the product silently, but that was fixed a few months ago, greatly facilitating integration. The aesthetic aspect doesn't please me (this green/yellow is not nice) but it's just cosmetic... Review collected by and hosted on G2.com.

There are many features that make ISL an essential tool, for me being a multi-device tool seems like a genius idea. Review collected by and hosted on G2.com.

Our technical service has been using this tool for years and we cannot issue any negative judgment so far. Review collected by and hosted on G2.com.