# Hoppier Reviews **Vendor:** Hoppier **Category:** [On-Demand Catering Software](https://www.g2.com/categories/on-demand-catering) **Average Rating:** 4.4/5.0 **Total Reviews:** 62 ## About Hoppier Send Global Rewards to Clients or Employees in 5 Clicks or Less with Smarter Spending™ Controls! Create your remote lunch program, send a coffee, happy hour drinks, personal gifts, charity donations, learning allowances, and more. Hoppier works in over 60+ countries! 1000+ Global Organizations use Hoppier to send incentives that work! ## Hoppier Pros & Cons **What users like:** - Users commend Hoppier for its **excellent customer support** , which efficiently resolves issues for admins and users alike. (2 reviews) - Users appreciate Hoppier's **easy customization options** , allowing for personalized branding and flexible budget management. (2 reviews) - Users praise Hoppier for its **ease of use** , making program setup straightforward and stress-free for admins. (2 reviews) - Users praise Hoppier for its **easy-to-use platform** , making program setup and gift management straightforward and stress-free. (2 reviews) - Users appreciate the **customization options** of Hoppier, enjoying flexibility with branding, budget limits, and vendor choices. (1 reviews) - Brand Variety (1 reviews) - Customizability (1 reviews) - Easy Setup (1 reviews) - Users value Hoppier for its **excellent customer service** , enhancing engagement at virtual events. (1 reviews) - Flexibility (1 reviews) **What users dislike:** - Users find the **card costs to be prohibitive** , especially with high additional fees for extra invitations. (1 reviews) - Users find Hoppier to be **expensive** , especially with high costs for additional invitations and subscription upgrades. (1 reviews) - Users face **geographical limitations** with Hoppier, as certain locations, like Pakistan, cannot use the service effectively. (1 reviews) - Users face significant **geographic restrictions** affecting access for staff in certain countries, complicating the overall experience. (1 reviews) - Users face **gift card issues** when dealing with larger orders, complicating the intended convenience of the service. (1 reviews) - High Prices (1 reviews) - Limited Gift Card Options (1 reviews) - Ordering Process (1 reviews) - Vendor Limitations (1 reviews) ## Hoppier Reviews ### 1. Custom branding and budget controls with flexible vendor choices **Rating:** 3.0/5.0 stars **Reviewed by:** Abi K. | VP of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Hoppier?** I love the ability to customize the experience with our branding, set specific budget limits, and recover unused funds. I appreciate the wide range of supported vendors, both national and local, which gives recipients flexibility. **What do you dislike about Hoppier?** One challenge we’ve encountered is with certain e-gift cards not accommodating larger catering orders, such as at Chipotle. In a few cases, we’ve had to cancel the cards and coordinate the order ourselves, which defeats the purpose of the platform. **What problems is Hoppier solving and how is that benefiting you?** Hoppier has made running Lunch and learns with prospective customers easier. Instead of coordinating food orders ourselves, we can send everything through the platform and give attendees the choice to order something that suites them. It takes the demand of figuring out logistics off of our team. ### 2. Easy Setup, Great Support, But Costly for Growth **Rating:** 3.0/5.0 stars **Reviewed by:** Katya L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Hoppier?** I appreciate Hoppier's easy-to-use platform, which makes setting up programs straightforward and stress-free by simplifying the process of researching, branding, and shipping gifts. I find the quick response from customer support particularly helpful, especially as an admin, when resolving issues for both domestic and international staff. I also love that Hoppier gift cards are easy to brand, and this has been a significant part of why I use the platform. **What do you dislike about Hoppier?** I was not advised on the fact that our staff in Pakistan could not use their cards. This was the biggest problem. The cost for 1 year for 100 invitations is very high, and if I wanted to get the next level of subscription, it was almost double the price. Each individual invitation was an additional $6 over the 100 that came with my subscription, which makes it difficult to choose Hoppier for all gift card needs. **What problems is Hoppier solving and how is that benefiting you?** I use Hoppier to send gift cards to employees, solving shipping costs for international staff. It's easy to set up programs, and the quick customer support helps when there are issues using the gift cards. ### 3. Easy-to-Use Platform That Streamlines the Process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Hoppier?** Ease of use & it’s a great platform to streamline the process **What do you dislike about Hoppier?** There is nothing I really dislike per se. I think it should be helpful for the balance to be drawn down immediately vs as the card is used **What problems is Hoppier solving and how is that benefiting you?** Issuance of purchasing cards ### 4. Great Experience and Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmine S. | Conseillère à l'Exportation, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Hoppier?** Their customer service is absolutely phenomenal! They will go above and beyond to fix any issue you may have. I truly believe this is what sets them apart from the competition today. **What do you dislike about Hoppier?** As an end-user it could be more complicated to activate a gift card you receive and use it, but from a company's perspective (we used it for our clients) it was a great experience and nothing bad to say at all. **What problems is Hoppier solving and how is that benefiting you?** so we have teams all cross the globe and getting them a gift or perhaps lunch paid was complicated before as we simply gifted them Amazon gift cards, but now with Hoppier we are able to send them gift card for food when we do our lunch and learn session and it's great! ### 5. gift logistics led by hoppier **Rating:** 5.0/5.0 stars **Reviewed by:** Max K. | Commercial Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Hoppier?** It is a very useful platform, we use it to send virtual gifts to employees so that they can use the gift cards in the store they want and in a very simple way they link it and make their purchase without any inconvenience and their customer service is wonderful, they are always active to help at any time no matter what time it is **What do you dislike about Hoppier?** I do not have something to write that I do not like, fortunately I liked everything and it has been a true salvation for sending details **What problems is Hoppier solving and how is that benefiting you?** facilitates the entire process of incentives that we give to customers without having to make an effort to think about what details to give them that are useful ### 6. Great for distributing awards among your team and to customers! **Rating:** 5.0/5.0 stars **Reviewed by:** Kshitij J. | Technical Support Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2023 **What do you like best about Hoppier?** They have an impressive catalog of gift cards that you can use for sending rewards to colleagues/customers across the globe. We did not face many issues with the software but every time we reached out to their support team, they were super helpful. **What do you dislike about Hoppier?** Only the US dollar is supported at this time, which can be a little confusing since we were sending rewards internationally and people don't necessarily use US currency. **What problems is Hoppier solving and how is that benefiting you?** Creating virtual gift cards quickly and easily to send them to customers and teammates. We used this a lot for our quarterly top-performers picks. ### 7. Quick and simple tool to help share virtual gift cards **Rating:** 5.0/5.0 stars **Reviewed by:** Chris A. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Hoppier?** The interface of the website is easy to use and straightforward. I liked that the explanation of how to use my virtual card was right there. Also, their customer service was excellent in helping me solve my issue. **What do you dislike about Hoppier?** I didn't have any real issue with Hoppier, I did run into a slight confusion that I eventually figured out, but it wasn't intuitive at first. Moving the value of my gift card to my iPhone was at first confusing because the link to the directions took me to Apple's website. Once on the website, it took me a bit to figure out I had to move the value by adding the virtual gift card as a new debt card. I was expecting to be able to transfer my value and not add a new card to Apple Wallet. **What problems is Hoppier solving and how is that benefiting you?** Hoppier helps create virtual gift cards quickly and efficiently for clients/customers. I benefited from Hoppier because I was a client of another service that used Hoppier to send our team free lunch for attending their webinar. ### 8. Hoppier - easy to use and great for our remote working environment! **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie D. | Learning and Development System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Hoppier?** Hoppier has been a lifesaver for ordering lunches for 30+ people! It would be a logistical nightmare if we had to order for everyone individually. **What do you dislike about Hoppier?** The downside is the $6 fee of course, especially in cases where we have a person that has won 2 prizes and we either have to give them two different cards at $6 each or create another separate program to give them a higher amount on one $6 card. **What problems is Hoppier solving and how is that benefiting you?** Our entire company is remote/working from home. We discovered Hoppier at a time when we were having our first big workshop for our supervisors and we needed a way to get lunch to them all easily with a certain limit and also limit it to just restaurants vs. other gift cards that might allow liquor, etc. We also needed an easy way to give out gift cards as prizes without having to just add cash on to people's checks, which they barely are able to appreciate it that way. Hoppier was the perfect solution! ### 9. Eliminates manual process with automation! **Rating:** 4.0/5.0 stars **Reviewed by:** Mahima B. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Hoppier?** It allows me to customise and add my budget limits for better control. It eases the process of ordering office snacks, and refreshments with automation saving time and responsibility. **What do you dislike about Hoppier?** You have to be smart in order to choose the best price by evaluating various vendors. **What problems is Hoppier solving and how is that benefiting you?** It simplifies the procurement process by centralizing the tracking,ordering and managing office supplies and employee perks. It reduces the administrative burden on employees and saves time and effort in managing multiple vendors and invoices. ### 10. Ok but I expected it to be easier to use **Rating:** 2.5/5.0 stars **Reviewed by:** s w. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Hoppier?** Comprehensive list of vendors available - grocery stores, restaurants, door dash, ... . Making the card highly accommodating for each person, you send a voucher to **What do you dislike about Hoppier?** The program setup is not user-friendly. I often lose progress on the email drafts because it prompts me to go to another screen. After a program, you are not credited for the remaining balance - it just sits in your account. Emails sent for programs often come up in spam. **What problems is Hoppier solving and how is that benefiting you?** Hoppier provides me with more options for providing virtual team meals for meetings. It also gives flexibility for individuals who live in remote areas that do not have chains and door dash available. ## Hoppier Discussions - [What is Hoppier used for?](https://www.g2.com/discussions/what-is-hoppier-used-for) ## Hoppier Pricing - **Hoppier**: Starting at $590.00 Smart spending card for virtual events [View full pricing details](https://www.g2.com/products/hoppier/pricing) ## Hoppier Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Hoppier Alternatives - [Tango](https://www.g2.com/products/blackhawk-network-tango/reviews) - 4.7/5.0 (520 reviews) - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,235 reviews) - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,025 reviews)