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GitBook Reviews & Product Details

Eliécer Rafael H.
EH
Consultant / SMM/ WebDev
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

The harmony that exists between ease of use and utility. I have been using Gitbook for more than four years and, indeed, it was my own recommendation to the Founder that led us to create our docs repository with you while considering other options such as Docusaurus, NextJS, Strappi. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I'll be honest. There is nothing bothering me on Gitbook. He has been an incredible partner for me on this new journey as a technical writer. It has provided me with all the necessary tools to make our documentation as digestible and friendly as possible. I would not change anything. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

Creating software is not only writing code, but documenting absolutely every detail, and Gitbook allows us to do so by including external components that facilitate the interaction between the user and the information, bringing them even closer to the correct use of the product without having to write long and confusing lines. . Review collected by and hosted on G2.com.

GitBook Overview

What is GitBook?

GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any form of rich text, programming languages and visual assets. - Easily create and publish beautiful looking docs without any design or code required - Organize your knowledge and have your team working from a central place - Keep your GitHub workflows in sync with our native integration - Support for both save / merge (async) and real-time collaboration on any doc. GitBook is free for open-source projects, non-profit orgs and students.

GitBook Details
Languages Supported
English, French
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Product Description

GitBook is a modern publishing toolchain.


Seller Details
Seller
GitBook
Year Founded
2014
HQ Location
Covina, US
Twitter
@GitBookIO
7,567 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Description

Product documentation your users will love. GitBook has everything you need to create beautiful docs for your users — so you don’t have to build your own editing tools, CMS, website and more. You can just focus on writing great content. GitBook’s branch-based Git workflow encourages your whole team to collaborate by creating a branch, requesting a review, and merging when ready. It’s a flow your developers already know and love — and they can even edit your docs in their code editor using Git Sync. That’s all backed up by AI that lets your users find what they need fast, publishing settings that put you in control of who can access your docs, and internal documentation for your own team.


Mallory M.
MM
Overview Provided by:

Recent GitBook Reviews

Matheus S.
MS
Matheus S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing support and experience!"
The easiness to include and organize our product info. Also, Rodrigo from the support team is Amazing!
PH
Peter H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use documentation software"
We like GitBook because it's an intuitive platform for creating, organizing, and sharing documentation. Its clean interface makes it easy to focus ...
MS
Michael S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Communication and customer relationship on equal footing"
What I like best about GitBook is the intuitive user interface, which makes it easy to create, organize, and publish content. The ability to collab...
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GitBook Media

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Video Reviews

157 out of 158 Total Reviews for GitBook

4.7 out of 5
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157 out of 158 Total Reviews for GitBook
4.7 out of 5
157 out of 158 Total Reviews for GitBook
4.7 out of 5

GitBook Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GitBookQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MS
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about GitBook?

What I like best about GitBook is the intuitive user interface, which makes it easy to create, organize, and publish content. The ability to collaborate with team members in real-time enhances efficiency and improves the quality of documentation. I particularly appreciate the integration with other tools as well as the quick and helpful responses from the support team – especially the personal and professional support from Rodrigo. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

What I don't like so much about GitBook is the limited flexibility in customizing the design and layouts. It would be helpful to have more options for individual customization. Additionally, the loading times could sometimes be faster, especially with larger projects. Occasionally, advanced export functions are also lacking, which would allow for smooth transfer of content to other formats. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

GitBook solves the problem for us at MOMO of making knowledge clear, centralized, and accessible to everyone. Instead of sending numerous files back and forth, we now work together in a single document – and that in real-time! Changes are immediately visible to everyone, and no one asks anymore: 'Do you have the latest version?' This saves us time and nerves. Simply practical and clear! Review collected by and hosted on G2.com.

CI
Artist
Arts and Crafts
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about GitBook?

GitBook allows me to easily publish an online book describing an artistic project based on GitHub. As an artist using the power of Git code repositories, GitBook provides me with a unique platform that is transparent, responsive and Git-reliant. It also integrates external sources of creative work, such as Instagram and other popular media platforms. Its pagination feature and Markdown pages make my task of writing and presenting Git-based code quite enjoyable. This is why I chose it as the platform for publishing a book documenting my artistic practice, as is common in the traditional art world. I'm currently a beneficiary of their community plan, which supports my open source project in the best possible way. Their customer support is first class. All my support requests have been successfully resolved within a few days. It took me a few hours to get a book up and running : book.awalkaday.art. The book's underlying code is automatically synchronised with a public code repository on GitHub. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There is no cumbersome experience when using the GitBook app online. It's available in an international language that is the lingua franca of the web. It's free to use and free to access. However, it does require some familiarity with Git (version control software). Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

online book publication. Review collected by and hosted on G2.com.

BG
UX Designer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about GitBook?

Gitbook has a great suite of rich text features for creating documentation - keeping it basic and the available styles look very elegant. The limited adaptability is a positive because it allows options, while also keeping things simple. We recently used it for an initiative where our partners were very satisfied with the results and the ability to use it for an event as supporting materials. It was very easy to implement. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I felt slightly disoriented relating to navigation at times, but once the support team helped me with how the functionality is structured, it was easy to get around. There were a few technical glitches, but the support team is extremely responsive and working on any glitches that might arise. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

We needed something that is quick to learn and quick to deploy, which multiple users can edit and review and which could be accessed via a link by event attendees. It is also useful as a way to host software development toolkits and other outputs from our initiatives. We also use it for documentation of our open source products. Review collected by and hosted on G2.com.

PH
Senior software developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about GitBook?

We like GitBook because it's an intuitive platform for creating, organizing, and sharing documentation. Its clean interface makes it easy to focus on writing, while powerful collaboration features ensure teamwork is seamless. With support for markdown, integrations, and version control, GitBook is a flexible tool that keeps everything organized and accessible. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Can't think of anything really, but must fill this field 🙂. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

We can easily collaborate on our documentation. Review collected by and hosted on G2.com.

MA
Developer Relations & Marketing at Lightning Bounties
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GitBook?

The intuitive interface makes complex documentation feel effortless.

The creative freedom it offers, allows me to design developer documentation that is both functional and visually appealing.

The seamless GitHub integration keeps my code and docs in perfect sync. 

Friendly customer support who respond promptly and with care.

Easy to use and is interoperable with many platforms (Figma, Notion, Slack, etc). Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I have been sitting here for about 10 minutes and I can't think of anything negative. It's truly the easiest documentation tool to use and the 2 way sync with GitBook & GitHub is an absolute game changer! Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

-Streamlines doc creation and management.

-Ensures doc integrity with Git integration.

-Simplifies collaboration. Often times, our team will colloborate and work in Gitbook at the same time, pushing doc changes is no longer a hassle. We can -work together at once without having to worry about merge conflicts.

-Saves time, reduces hassle. Review collected by and hosted on G2.com.

Kathan P.
KP
Security Researcher
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

I've been relying on GitBook for over two years to support my community project, and it's been an absolute game-changer. Setting up and deploying my documentation was incredibly straightforward, saving me countless hours.

The platform's ease of use is outstanding. It's intuitive and doesn't require any steep learning curve. Plus, the support team has been phenomenal. Their assistance has been invaluable in ensuring my project runs smoothly. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Free plans might have storage limits, which can be an issue for large documentation projects. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

GitBook primarily addresses the challenge of creating, organizing, and sharing documentation effectively. Review collected by and hosted on G2.com.

Matheus S.
MS
Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GitBook?

The easiness to include and organize our product info. Also, Rodrigo from the support team is Amazing! Review collected by and hosted on G2.com.

What do you dislike about GitBook?

It might be complext at first, but great product in general. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

It's supporting us in organizing our internal documents. Review collected by and hosted on G2.com.

Paige S.
PS
Senior Software Analyst
Research
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

It's fantastic that I can update my documentation through their slick WYSIWYG editor or the raw Markup in my GitHub repos - and it syncs right up within a few seconds! I love the default layout. It is very clean and easy to navigate between pages. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing comes to mind. It was very easy to navigate and change settings. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

Allowing me to easily share information about my project on a software development, technical operations, and non-profit collective very easily and efficiently. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

- Easy to contribute to docs for both developers from GitHub repo and non-technical people from GitBook

- AI search has an excellent experience

- Easy to set up

- Fast and helpful customer support

- Free version for open-source projects is a big deal! It's much better than Docusaurus we used before. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

- It is not possible to customize the look and feel of the website

- Sometimes, the UI is a bit buggy. For example, I can't add card blocks to the page Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

- Open-source library docs

- Product docs

- Legal website

- Changelog website Review collected by and hosted on G2.com.

Mohamed M.
MM
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

It's eazy to build a documentation using gitbook and be able to publish it and sync it with github. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Maybe the ability to do multi-lingual content is not obvious. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

Gitbook is saving us the hussle to build a documentation website from scratch and establish versioning. Review collected by and hosted on G2.com.