G2 Profile and Reviews Reviews & Product Details

I use G2 Profiles and Reviews to evaluate and understand user feedback on tools I am considering trying or purchasing. The pros and cons lists help me assess each tool more effectively. Additionally, seeing the reviewers' job titles provides valuable context about how they use the tool and helps me gauge the credibility of their feedback. Review collected by and hosted on G2.com.

I don't have any specific complaints about the tool itself, but I do have an issue with the G2 moderator team that remains unresolved. Currently, there are at least six software reviews of mine that the team keeps moderating, even though I have clearly demonstrated my professional use of these products. I've submitted support requests, but the responses I've received have been repetitive and unhelpful, almost like being told to press F1 when your keyboard isn't working. Since I haven't found any other way to get a meaningful response, I'm trying my luck here in hopes that this might lead to some resolution. Review collected by and hosted on G2.com.

I love the way G2 provides me the honest, verified reviews and easy side by side comparisons, which helps me to choose the right software or a platform for myself or for my business. The G2 Grid and Comparison tool is super helpful, as it enables me compare two, even three software, putting side by side. Review collected by and hosted on G2.com.

Occasionally, I encounter software that advertises a 'Free' pricing plan, but when I visit the official website, the actual pricing details turn out to be different. Review collected by and hosted on G2.com.

The reviews come from real users of the software, so you know it's actual professionals providing their experience rather than someone who downloaded a demo once and only tried it for five minutes. While there is certainly subjectivity in all reviews, it's easy to look over the pros and cons of various platforms to get a picture of how good customer support might be, or how easily it might be integrated with other software that you use. Review collected by and hosted on G2.com.

Sometimes you may be trying to learn about some system of platform that has very limited or no reviews on G2. In those instances, it's certainly a bit harder to determine if the software will meet my needs. Especially since you don't know if a reviewer uses the system as frequently as I might use it. Review collected by and hosted on G2.com.

What I like best about G2 Profile and Reviews is how easy the platform is to use and navigate, even for first-time users. Setting up and managing a profile is straightforward, and integrations with other tools make implementation smooth. I use G2 frequently to research and compare software, as the platform offers a wide range of features such as detailed reviews, comparisons, and category insights. Customer support is responsive and helpful when needed, and overall, G2 integrates well into regular software evaluation and decision-making workflows. Review collected by and hosted on G2.com.

One thing I dislike is that some reviews can feel repetitive or overly positive, which makes it slightly harder to differentiate between tools at times. Additionally, filtering options could be more flexible, especially when trying to narrow results based on very specific use cases or company sizes. Improving review freshness and advanced filters would make the experience even better. Review collected by and hosted on G2.com.

The content and feedback provided on G2 is extremely helpful. When my organization is hoping to research products/programs, we want to see how it's reviewed by other users...G2 provides a great deal of reviews, guiding our research on products to look into, the various features, etc. Review collected by and hosted on G2.com.

At times, I think some of the reviews are a little harsh and misleading; many users have a different level of usage, and preferences...I've learned that I can disagree with some reviews, but that's still necessary to provide balanced feedback. Review collected by and hosted on G2.com.

I like to know the trending softwares in market and their reviews before trying them. I can check on the features i want beforehand. and it is very easy to use this there is no need for getting explanation from someone on how to use this platform Review collected by and hosted on G2.com.

I don't really dislike any features but I didn't find some softwares that were popular among me and my collegues. It's like i don't get a-z platforms. and also I think they can improve this to listing out for different websites also there are alot more educational platforms and websites. It really helps people to reach out to new platforms and websites through suggestions Review collected by and hosted on G2.com.

1/1) The possibility to answer in the way of a normalised form. Review collected by and hosted on G2.com.

1/8) Answers "Not applicable" accessible only in review update if I remember well, and I did not choose it for unsure answers, because if it is abbreviated N/A, so it confuses with "Not available", which is a wholly other thing!

2/8) Refining tool in editor does not work.

3/8) Claims it translated my review with IA, what is false, as I changed myself from French to English.

4/8) My first French-speaking review was not displayed, and I don't accept it.

5/8) The system claims to have verified my 1st review, but, since I linked my LinkedIn account, my review has been so instantly accepted, that a human check is not credible.

6/8) Mention of 40 characters limit i Advantages and Inconvenients, which does not occur, as it is too minimal to be met.

7/8) Support unreachable: When I find a proposal, the redirection works of course not, so I leave this review.

8/8) Estimated the reviewing time as being of maximum 15 minutes for the form, but it took me 1H30. Review collected by and hosted on G2.com.

G2 Profile and Reviews gives an honest feedback about a product, which things should be improved there and what are good and bad. Basically we can compare different products based on feedback in the same domain. So G2 provides that easyness to a user. Review collected by and hosted on G2.com.

Sometimes genuines reviews shared about a product is not recognized by G2 review owners, certainly there might be some reasons for that. but this should be improved according to me. Review collected by and hosted on G2.com.

many thanks to Telma Rodrig I submitted a support ticket on January 29, 2025, around 2 or 3 am after my review was flagged for using AI tools. I explained that I rely on AI to ensure clarity in my reviews due to my dyslexia. To my surprise, when I checked my inbox, both tickets had been resolved and addressed incredibly quickly. This was the first time I’ve experienced such efficient support, and it truly impressed me. Based on this experience, I felt motivated to leave a positive review of this platform. The responsiveness and helpfulness of the support team were outstanding. Review collected by and hosted on G2.com.

this is a update i will leave the previous bellow so people can see that G2 cares about what their users say to the team i am dyslexic and it was very hard with it being flagged for ai content now its much easier being able to not worry about they typos and the ai makes the corrections it wont change your context it will only refine it to ensure clarity this is exactly what i asked for so at this moment NOVEMBER 6 AT 10PM

## THERE IS NOTHING I FINDE THAT I DISLIKE ABOUT G2. I HADE A ISSUE THEY LISTENED AND IT WAS NOT INSTANT BUT IT WAS ADDRESSED AND TO ME THAT MAKES IT COUNT AND THAT TO ME SAYS ITS GENUIN ADN TRANSPARENT ABOUT THEIR SITE THEY CARE FOR WHAT THEIR USERS NEED AND THEY LISTEN AND THEN TAKE ACTION I LOVE IT IT EXEDED MY EXPECTATIONS

OLD REVIEW

One thing I feel is very important to highlight is the need for an option for users like myself, who have dyslexia and rely on AI tools for clarity. Without AI, my review process would be much more difficult and confusing. I suggest adding a feature that allows users to share a URL of their conversation when using AI tools to reformat their responses. This would help ensure accessibility for those who depend on AI for effective communication. Currently, there’s no option to provide such a link, and adding this would significantly improve the experience for users like me.

this url is the conversation on how i used ai as a tool for larity in this review i add it here since as mentioned above there is no option for this and hope it avoides teh geting flaged for ai use as before

https://chatgpt.com/share/679aee44-2928-8005-9fa8-7441bc3854a8 Review collected by and hosted on G2.com.

G2 is a platform that sources reviews from actual users of software/SaaS. This makes it real. Here is a place where you get honest user feedback instead of the product narrative.

This is a must-visit place before you decide on your software stack. Review collected by and hosted on G2.com.

It is not a dislike, but I would recommend that before deciding on the software it is important to see how many users have reviewed the software.

Be cautious of getting influenced based on 1-2 feedback responses only. This only happens when the software is extremely new. Review collected by and hosted on G2.com.