Forward Reviews & Product Details

As the founder of a start-up artificial intelligence software development company, it helped a lot at every stage of client meetings through Forward. Since we are new in the sector, it has contributed to us appearing more professional in the presentations we have made and will make. Additionally, it supported its professional team in identifying potential customers. Review collected by and hosted on G2.com.

I'd appreciate more flexibility regarding analytics that helps my busy scheduling Review collected by and hosted on G2.com.

Forward has immensely facilitated our interaction with a diverse, global clientele. The platform’s standout feature for us is its ability to provide a centralized, cohesive space for each client with a few clicks. This has been incredibly beneficial in conveying complex loyalty program structures in an easy-to-understand manner. The ability to engage and inform clients in a single, interactive journey, regardless of their location, has been revolutionary for our business. Also, it struck our prospects and clients as a “very easy platform to use”. Review collected by and hosted on G2.com.

We manage a global portfolio of clients for our loyalty software, and while Forward has been a solid platform, we’ve encountered minor challenges with language localization. Catering to a global audience means dealing with various languages, and more multi-language support was crucial. They introduced features to solve our issue rapidly, and now we can use them in 3 languages. Review collected by and hosted on G2.com.

Forward's impact on our client engagement process has been nothing short of revolutionary. What truly sets it apart for a marketing-focused company like ours is its ability to create a unique and impressive space for each client. This aligns perfectly with our mission to differentiate ourselves in B2B content marketing. The collaborative nature of the platform, combined with features like chat and document sharing, aligns beautifully with our needs, allowing for more personalized and collaborative interactions with clients. Implementation was super easy and support was always there, although not required. As the integrations were very straightforward we could immediately utilize it in our daily operations and start using the product every day. Additionally, the number of features of the product are ideal for a smooth process easing usage. Review collected by and hosted on G2.com.

As a company deeply rooted in B2B content marketing, a broader selection of customizable templates would be a significant boost for a team like ours, which thrives on creating unique, differentiated content for each client. This is a minor issue, though, in an otherwise fantastic tool. Review collected by and hosted on G2.com.

Forward has enabled our teams to conenct with B2B prospects with an impressive first impression environment. As a remote-first agency, we rely on a system to run effectively, and with Foward, our sales consultants can provide conversation presentations and share information collaboratively with prospects. Getting real-time notifications on engagement post-meeting has also allowed us to drive our sales reps to be more "spontaneous" in catching hot leads in action, resulting in more deals done. If you are a B2B agency or SaaS company looking to manage remote sales teams more effectively, I highly recommend Foward. Review collected by and hosted on G2.com.

Support was really good in helping us understand how we designed elements within our digital sales room; can't think of anything we haven't liked so far. Review collected by and hosted on G2.com.

Forward makes every stage of the sales process smooth and easy for us, from finding prospects to signing the deal. Thats why we don't get lost in mails and proposals anymore! Review collected by and hosted on G2.com.

So far we have not had any negative experiences that could not be resolved. However, even if there were, I'm sure they would do their best to solve the problem as soon as possible Review collected by and hosted on G2.com.

Forward has made my sales process and sales cycle so much simpler. The Forward platform gives me a single location to manage the entire process for multiple stakeholders. I no longer need a massive email thread where I try to bring different people up to speed - everything we need is in one place.

The way you can adapt it to multiple deal stages and provide different resources and answers to different client questions has been very useful for complex sales. Review collected by and hosted on G2.com.

I'd love to see them continue to add in more integrations and ways to bring in more types of content to the platform - but I know these are all in the pipeline and I've already seen them add in more and more options Review collected by and hosted on G2.com.

Forward has been a game-changer for us. It's an all-in-one tool that streamlines our entire sales journey, from initial prospect interactions to the intricate details of implementation. Previously, I spent countless hours juggling documents, emails, and proposals, but Forward has condensed tasks like compiling presentations, testimonials, and offers into a mere 10 minutes. Review collected by and hosted on G2.com.

I'd love to see more robust project management features, particularly the ability to attach files to tasks. Having this functionality would significantly enhance our workflow, especially in managing the complexities of our tailor-made software development projects. Review collected by and hosted on G2.com.

Forward's digital sales room has enhanced our sales approach, allowing us to enable our partners rather than push sales. Instead of the usual email back and forth, we can now provide buyers with a personalised and self-navigable journey they enjoy. With just one link, we can easily share our partnership presentations, videos and case studies to mortgage lenders and brokers, making it easier for them to evaluate our solution and decide. Review collected by and hosted on G2.com.

No issues with using Forward so far. We’re using it daily and it’s completely changed how we engage with our partners. Review collected by and hosted on G2.com.

Forward truly stands out for me is its ability to facilitate closing deals effectively. It's like having a strategic tool in your arsenal that helps engage prospects and empowers your sales team. The automated reminders and notifications are a lifesaver, ensuring that no follow-up is missed. My team gets all the insights regarding protect actions like visits, documents read and engagements. Implementing Forward into our sales process wasn't conplicated at all. We are using Forward on daily basis and whenever we need support, we contact them via in app chat, they respond quickly and they are quite helpfull. Review collected by and hosted on G2.com.

For my team, it took a couple of days to get used to the features Forward offers. However, once we got the hang of it, it was smooth sailing. Review collected by and hosted on G2.com.

Forward has been a game-changer in how we manage our sales process. We use it daily. What stood out to me most was its impressive space that creates a personalized and collaborative interaction with our clients. The platform’s ability to maintain momentum with multiple stakeholders through collaborative tools like chat features and document sharing has been invaluable. Moreover, Forward’s easy integration with Hubspot allowed us to access and maintain digital sales rooms right from Hubspot CRM screens, simplifying our workflow internally. Review collected by and hosted on G2.com.

Honestly, there’s not much to dislike. I like it, and my team loves it. If anything, I’d love to see more customisation options in the future. While the current setup is good, adding more flexibility to personalize spaces even further could enhance user experience. Review collected by and hosted on G2.com.