# Eploy Reviews **Vendor:** The Access Group **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.6/5.0 **Total Reviews:** 159 ## About Eploy Eploy is the complete cloud-based recruitment platform for modern in-house recruitment teams. Eploy combines Applicant Tracking, Recruitment CRM, Talent Pool Engagement, Onboarding and Analytics into a unified web-based platform that integrates seamlessly with your careers site to provide an excellent experience for recruiters, candidates and hiring managers. Finding and recruiting candidates who are the perfect fit for your roles is always challenging. Fortunately, Eploy’s world-class recruitment software makes it much easier. Eploy is designed to help you convince and convert both passive and active candidates. It’s a complete Recruitment CRM for perfect Candidate Relationship Management. So, you’ll have all the tools you need to nurture your talent relationships and make successful hires, every time. Eploy also includes an Email and SMS marketing suite – so you can craft and send compelling campaigns that promote your employer brand and measure your engagement with your ideal talent. Eploy is precision-engineered to work on all devices and add value to every stage of the recruitment journey. Eploy automates and simplifies recruitment processes to help you attract, engage, recruit and onboard candidates quickly. As Eploy is also your full talent engagement platform you can manage your relationships with candidates, departments and hiring managers better. With a high degree of measurability, you can track and analyse your recruitment performance, quality, costs and timescales accurately. Our cloud-based recruitment platform is reinforced with market-leading mentoring and cross-sector expertise so you get the training and support you need to achieve a powerful commercial advantage. ## Eploy Pros & Cons **What users like:** - Users praise the **excellent customer support** from the Eploy team, highlighting their responsiveness and helpful coaching. (64 reviews) - Users praise Eploy for its **ease of use** , streamlining recruitment processes for teams and enhancing overall efficiency. (55 reviews) - Users value the **customizability** of Eploy, allowing tailored recruitment processes that fit their specific needs and future growth. (44 reviews) - Users appreciate the **user-friendly interface** of Eploy, making navigation and information review effortless and efficient. (33 reviews) - Users value the **timely and supportive team** of Eploy, enhancing their recruitment process significantly. (32 reviews) - Customization (28 reviews) - Features (25 reviews) - Intuitive (25 reviews) - Recruitment Efficiency (24 reviews) - Comprehensive Features (23 reviews) **What users dislike:** - Users find the **system's backend complicated** and sometimes requires IT expertise, making navigation challenging. (14 reviews) - Users find the **feature complexity** of Eploy challenging, requiring IT expertise and time to navigate effectively. (13 reviews) - Users find the **learning curve steep** , making navigation and setup for advanced features challenging without sufficient training. (13 reviews) - Users note **limited customization options** , especially with marketing analytics, impacting their ability to segment and target effectively. (8 reviews) - Users find **navigation difficulty** in Eploy, often needing support to manage complex workflows and systems. (8 reviews) - Users find the **lack of intuitive design** frustrating, making navigation and reporting more complex than necessary. (8 reviews) - Users find the **system complexity** challenging, particularly in navigating the backend and understanding reporting features. (8 reviews) - Access Limitations (7 reviews) - Users find **lack of clarity** in navigating Eploy's back end, making reporting and data extraction challenging. (7 reviews) - Not User-Friendly (7 reviews) ## Eploy Reviews ### 1. Royal British Legion Review **Rating:** 5.0/5.0 stars **Reviewed by:** George S. | Head of Recruitment, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Eploy?** Eploy is extremely configurable and flexible, which suits our varied needs as an organisation. The system is also very user-friendly for both our administrators and our hiring managers. There are many additional features we haven’t yet utilised, so there’s still more for us to explore. The Customer Support team is very quick to respond to queries and consistently helpful. **What do you dislike about Eploy?** The backend of the system can sometimes be quite complicated to use and often requires more of a systems/IT expert. It also takes a little time to find where things are. Also, I’d like to know more about what Eploy is planning or introducing from an AI perspective. **What problems is Eploy solving and how is that benefiting you?** Eploy is reducing our time to hire, increasing our ability to attract high quality talent and, ensuring our processes are streamlined. Also, we have more data on all aspects of the recruitment process, than ever before. **Official Response from Rachel Robins:** > Thank you for your 5* review and feedback about how you find Eploy user-friendly for your hiring team. Our customer success team are always on hand for any assistance you need with enhancing workflows. We appreciate you taking the time to leave us a review. ### 2. Fantastic applicant tracking system! **Rating:** 4.5/5.0 stars **Reviewed by:** Kate P. | Resourcing Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Eploy?** Our stakeholders are fully on board with this system due to its user-friendly and intuitive design. As a recruiter, I greatly appreciate its functionality, with all the necessary information easily accessible at our fingertips. I find the customer service to be prompt and helpful and never have to wait too long to hear back from the Eploy team in times of need. **What do you dislike about Eploy?** It doesn't completely fit our ways or working across the business and we have had to make some compromises but this may be something we can work in via the roadmap. **What problems is Eploy solving and how is that benefiting you?** One stop shop for all recruitment across our business, able to track live and filled vacancies and also build a talentpool for us to tap into. **Official Response from Rachel Robins:** > Thank you for sharing your positive experience with Eploy! We're thrilled to hear that our system has been user-friendly and intuitive for your stakeholders. We appreciate your kind words about our functionality and customer service. We understand that fitting Eploy into your existing processes may require some adjustments, but we're glad to hear that you see potential for improvement through our roadmap. It's great to hear that Eploy is serving as a one-stop shop for your recruitment needs, allowing you to track vacancies and build a talent pool efficiently. If you have any specific suggestions or feedback on how we can better align with your ways of working, please feel free to reach out. We're here to support you every step of the way! ### 3. Eploy: User-Friendly Recruitment Powerhouse **Rating:** 4.5/5.0 stars **Reviewed by:** Gill M. | Recruitment Development Manager **Reviewed Date:** January 04, 2026 **What do you like best about Eploy?** We find Eploy very user friendly and easily adaptable with changes in the business. It's great that it's operator-led, allowing our hiring managers full autonomy to track and process their hires. The team at Eploy listens to the needs of their clients and uses feedback to ensure new developments are regularly launched. I also appreciate that with Eploy, we can onboard and e-sign contracts for salaried staff, talent pool candidates, and handle volume recruitment effectively. The initial setup was really easy, with regular meetings during the build phase, hands-on testing, and the availability of hypercare for post setup and for any big changes we have made since. The Support team is fantastic for us to be able to make realtime changes and be able to do that in house rather than having to wait or pay for small changes to the system **What do you dislike about Eploy?** We don't have any real issues with Eploy itself. Our main problem at present is more about integrating with our current HR SAP system, which would be a game changer, but that's more due to the system we use rather than Eploy. **What problems is Eploy solving and how is that benefiting you?** We find Eploy allows us to recruit effectively for all roles - including self employed and volume recruitment of pub teams. It gives hiring managers autonomy to process candidates and their recruitment process, streamlines onboarding with e-signatures with our salaried positions, and allows us to use talent pools to find suitable candidates for roles. **Official Response from Rachel Robins:** > Thank you for a detailed and thoughtful 5* review. We’re delighted to hear that Eploy’s flexibility, operator-led approach, and onboarding capabilities are supporting your hiring managers and recruitment goals so effectively. It’s especially great to know our Support team and hypercare have enabled you to make real-time changes with confidence. Thanks again for taking the time to share your experience with Eploy. ### 4. Flexible and fully featured ATS **Rating:** 5.0/5.0 stars **Reviewed by:** Sue L. | Senior Resourcing Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Eploy?** We are very impressed with the number of features and ease of use, together with the ability to customise the system ourselves, which is relatively straightforward. The implementation process was very thorough and at a pace where we could carry on with our day jobs. Customer support is very good, providing very clear step by step resolutions. **What do you dislike about Eploy?** Nothing so far! It is early days but we are very happy with the system so far. **What problems is Eploy solving and how is that benefiting you?** For several months, we managed our recruitment process manually because we did not have an ATS in place. Now that we are using Eploy, we have much greater capacity to handle our wider recruitment needs. The ability to configure the application process on a vacancy by vacancy basis enables us to identify and shortlist the most suitable applicants without delay. Also the ability to send a text message alongside emails is helping to ensure that our messages are seen and not lost in junk mail folders. **Official Response from Rachel Robins:** > Thank you so much for your fantastic 5* review. We’re thrilled to hear that you’re finding Eploy flexible, feature-rich, and easy to customise. It’s great to know the implementation process worked well for you and allowed you to keep on top of your day-to-day tasks. We will be certain to share this feedback with the wider team. We’re especially pleased that our customer support team has been able to provide clear and helpful guidance. Your feedback about the ability to configure vacancies and communicate effectively with candidates highlights exactly what we aim to deliver - making recruitment more efficient and impactful. We’re delighted that Eploy has helped you move away from manual processes and is giving you the capacity to manage your recruitment needs with confidence. Thank you for choosing Eploy, and we look forward to supporting you as you continue to get the most out of the system! ### 5. Flexible Workflows and Powerful Analytics for Seamless Recruitment **Rating:** 4.5/5.0 stars **Reviewed by:** Jemma M. | Head of Talent, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Eploy?** Highly Customisable and Flexible Workflows Eploy allows you to adapt your entire recruitment process to match the unique needs of your organisation, covering everything from job requisitions and candidate screening to interview scheduling and onboarding. You can set up workflows, approval steps, and templates without being restricted by a rigid system. This level of flexibility means the tool adapts to your processes, rather than requiring you to change how you work. eploy.com Strong Analytics & Data-Driven Insights Eploy features built-in dashboards and reporting tools that provide recruiters and hiring managers with clear visibility into important metrics such as time-to-hire, source effectiveness, and candidate funnel performance. These insights empower teams to make informed, data-driven decisions and to continually refine their hiring strategies. Enhanced Candidate and Hiring Experience The platform integrates smoothly with your careers site and offers features like a candidate portal, interview scheduling, and onboarding workflows. This not only creates a more seamless and engaging experience for candidates, but also eases the administrative workload for recruiters and helps reduce the overall time to hire. **What do you dislike about Eploy?** Multiple vacancies hiring at the same time, it is difficult to manage RAFs as the system prefers you to have every RAF advertised on the website which isn't the best way to manage large volume recruitment for us. **What problems is Eploy solving and how is that benefiting you?** Eploy addresses major hiring challenges by automating and centralising the recruitment process. This leads to fewer manual administrative tasks, a quicker time-to-hire, and smoother transitions throughout the workflow, from posting a job to offer acceptance. The platform provides seamless recruitment flows that help candidates progress through each stage without unnecessary delays. It also improves the candidate experience by offering an intuitive online portal, automated updates, interview scheduling, and personalised communication. Additionally, Eploy supports a positive onboarding experience with digital offers, e-signatures, and automated "keep warm" communications. **Official Response from Rachel Robins:** > Thank you for taking the time to share such a detailed review. We’re thrilled to hear that Eploy’s flexibility and customisable workflows are helping you adapt your recruitment processes to fit your organisation’s unique needs. Our goal has always been to provide a platform that works around your processes -not the other way around, so it’s fantastic to know this is making a real difference for you. We’re also delighted that the analytics and reporting tools are giving your team the insights needed to make data-driven decisions and continually improve hiring strategies. Visibility and actionable insights are key to successful recruitment, and it’s great to see these features adding value. Finally, we’re pleased that the candidate and hiring experience enhancements are helping create a smoother, more engaging process for everyone involved. Reducing administrative workload while improving candidate experience is something we’re passionate about, and your feedback reinforces that we’re on the right track. Thank you again for your thoughtful comments, they’re incredibly valuable to us as we continue to innovate and support our customers. If you ever need tips or guidance on getting even more out of Eploy, our team is always here to help! ### 6. A great Recruitment tool for our in house TA team **Rating:** 4.5/5.0 stars **Reviewed by:** Natalie L. | Head Of Resourcing, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Eploy?** I really enjoy how the product is always evolving and improving to meet the demands of the users. Training provided is fantastic! **What do you dislike about Eploy?** When evaluating the overall cost, you need to factor in how you’ll use e-signatures, as well as memory limits, core users, and posting credits. **What problems is Eploy solving and how is that benefiting you?** It provides the ability to be a great ATS and CRM system if fully utilised. **Official Response from Rachel Robins:** > We're pleased to hear that Eploy is helping to streamline the recruitment process for your team and providing you with quality data. Our aim is to make the recruitment process more efficient and effective for all users. Reviews like this do help others to evaluate systems and service from providers such as Eploy, so thank you! ### 7. Seamless Implementation, Friendly Team **Rating:** 4.0/5.0 stars **Reviewed by:** Sam B. | Implementation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Eploy?** For me the best feature of Eploy is how highly customisable it is - we have quite a unique business model and our great concern with identifying an ATS platform was if we could get something that allows us to be flexible to suit our varying needs as a business - Eploy ticks all of those boxes. The team are supportive and friendly and the implementation process was very professional and straightforward. **What do you dislike about Eploy?** My only drawback so far is that the back-end of the system could be a bit more user-friendly. **What problems is Eploy solving and how is that benefiting you?** Prior to implementing Eploy we were reliant on job boards and a lot of our recruitment processes were very admin-heavy, Eploy has solved that problem by creating a candidate-led experience that will drastically cut down on the man hours taken internally to process candidates. Eploy have modernised our careers website and brought us up to speed in the rapidly evolving field of recruitment. **Official Response from Rachel Robins:** > Your comments and review are much appreciated and will be helpful to otehrs looking for seamless implementation with a highly customisable platform. Thanks for being candid in your experience with Eploy. ### 8. User friendly, great customer support **Rating:** 3.5/5.0 stars **Reviewed by:** Imogen M. | Senior Resourcing Business Partner , Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Eploy?** Responsive Customer Support: Eploy’s support team is frequently fast, friendly, and knowledgeable. Users feel well-supported during onboarding and daily use. Ease of Use: interface intuitive and easy to navigate, especially for core recruitment tasks like posting jobs, managing applicants, and scheduling interviews. Customizability: Eploy stands out for its flexibility. You can tailor workflows, permissions, and dashboards to fit organizationvneeds, which is especially helpful for complex or bespoke recruitment setups. All-in-One Functionality: It combines applicant tracking, CRM, onboarding, and analytics in one platform, which streamlines recruitment processes **What do you dislike about Eploy?** Reporting & Data Extraction:generating reports or exporting data can be confusing or cumbersome. There’s a learning curve when it comes to building custom forms and extracting insights. Navigation for Complex Tasks: While the day-to-day use is smooth, there is issues with more advanced features like bulk applicant handling or interview setup workflows. Initial Setup: getting everything configured correctly takes time, though the support team helps mitigate this. **What problems is Eploy solving and how is that benefiting you?** Fragmented Recruitment Processes Manual Data Entry & Screening Poor Candidate Engagement Lack of Visibility & Reporting Workflow Inflexibility Compliance & Data Security Risks **Official Response from Rachel Robins:** > Thanks for leaving Eploy a review. We would like to work with you on some of the reporting and elements that can be enhanced - our customer success team are on hand to help and assist. Please get in touch wth us or speak to your account manager in the first instance. We appreciate your time and comments. ### 9. Fantastic ATS even better team. **Rating:** 5.0/5.0 stars **Reviewed by:** Steven J. | Head of Recruitment, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Eploy?** Eploy is highly customizable, even after implementation. We’ve been able to adapt it continually to meet the ever-changing needs of our business. Whenever we’ve encountered a challenge, raising a ticket with the support team has resulted in a prompt, detailed, and genuinely helpful response. I cannot speak highly enough of the Eploy team, their commitment to doing a great job, investigating thoroughly, and delivering the right solution is outstanding. I’ve worked with several ATS platforms, and while many share the same core functionality, Eploy truly stands out because of its exceptional support and its built-in reporting and dashboards, which are far superior to others I’ve used. I’ve also trained a wide range of users on the system core users, hiring managers, and vendors and it’s always been straightforward to get them up to speed. The platform is intuitive, which means users quickly gain confidence and require very little ongoing support from me or my team. We now use Eploy daily to run a much-improved recruitment process. Having everything in one place enables our function to operate more efficiently and deliver better outcomes. **What do you dislike about Eploy?** Nothing not to like. There are only a few areas we are unable to alter but once this is explained its makes a lot of sense and if the changes are small the team will take care of it only adding a cost if its a large change. **What problems is Eploy solving and how is that benefiting you?** Tracking costs and CV's into the business with 3500 staff we had a lot of recruitment in the business but no central place to track candidate ownership or cost to the business. **Official Response from Rachel Robins:** > Thank you for the 5* review and kind comments. Your review will be helpful to others looking for an agile and intuitive ATS that continually meets their needs. Your comments have been shared with the support team too - thank you! ### 10. Customizable and User-Friendly with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Georgina L. | In-House Recruitment Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Eploy?** Eploy is very customizable User friendly Great training documentations and knowledge base All the employees are really helpful from the account managers to the success team Good integration Regular updates **What do you dislike about Eploy?** Sometimes the workflows can be limiting for multiple different recruitment processes Amending the back office can be challenging due to how techy it can be **What problems is Eploy solving and how is that benefiting you?** Allows us to have everything recruitment related in one place Tracking applications across job boards Tracking hiring manager time to complete recruitment process Create talent pipelines Automated recruitment approval process **Official Response from Rachel Robins:** > Thank you for sharing your feedback! We’re delighted to hear that you find Eploy customisable, user-friendly, and supported by great training resources and a helpful team. It’s fantastic to know that our integrations, regular updates, and knowledge base are making a positive impact on your recruitment processes. It’s great to hear that Eploy helps you centralise recruitment, track applications, monitor hiring manager progress, build talent pipelines, and automate approvals. These are exactly the outcomes we aim to deliver, and we’re thrilled they’re benefiting your team. Thank you again for your review and for being part of the Eploy community! ## Eploy Pricing - **Eploy**: Starting at £655.00 [View full pricing details](https://www.g2.com/products/eploy/pricing) ## Eploy Integrations - [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews) - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews) - [Experian® Optimize](https://www.g2.com/products/experian-optimize/reviews) - [HealthBox HR](https://www.g2.com/products/healthbox-hr/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [Iris](https://www.g2.com/products/heyiris-ai-iris/reviews) - [iTrent](https://www.g2.com/products/itrent/reviews) - [OneAdvanced HR](https://www.g2.com/products/oneadvanced-hr/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [ResourceLink](https://www.g2.com/products/resourcelink/reviews) - [Sage People](https://www.g2.com/products/sage-people/reviews) - [SHL](https://www.g2.com/products/shl/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) ## Eploy Features **Platform Content** - Automation - File Sharing - Customizability **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Basics** - Interoperability - Reporting - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Performance** - Performance - Monitoring - Reporting **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Additional Functionality** - Mobility - Dashboard - Task Management **Platform Performance** - Automation - File Sharing - Reporting **Agentic AI - Recruitment Platforms** - Adaptive Learning - Natural Language Interaction - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform Additional Functionality** - Dashboard - Mobility **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Eploy Alternatives - [Teamtailor](https://www.g2.com/products/teamtailor/reviews) - 4.6/5.0 (386 reviews) - [Workable](https://www.g2.com/products/workable/reviews) - 4.5/5.0 (668 reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - 4.4/5.0 (3,737 reviews)