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Ravina M.
RM
D
Small-Business (50 or fewer emp.)
"The best cloud storage solution"
What do you like best about Dropbox?

Dropbox is an excellent cloud storage solution for storing documents, files and data. It is straightforward to upload files to Dropbox and download them from Dropbox.

We can easily synchronize our local system files and folder to the remote Dropbox account.

Dropbox Business provides us with many advanced business features, Like ample data storage and bandwidth. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The only thing I dislike about it is there pricing. They have a bit high pricing structure compared to others. The user interface is poor, and customer support is not good. Review collected by and hosted on G2.com.

Dropbox Reviews & Product Details

Pricing

Pricing provided by Dropbox.

Plus

$9.99
Per Month

Dropbox Integrations

(300)
Verified by Dropbox

Dropbox Media

Dropbox Demo - Action Bar
The action bar sits across your browser page to let you quickly record your screen, edit PDFs, upload files, create folders, get signatures, or send and track documents
Dropbox Demo - End-to-End Encryption
Dropbox makes it easy to safeguard data with seamless end-to-end encryption integrated into team folders which eliminates the need for additional software subscriptions.
Dropbox Demo - Mobile Access
Use the Dropbox app on Android, iOS, and Windows
Dropbox Demo - Dropbox Replay
Dropbox Replay lets you and your collaborators leave frame-accurate feedback and markups directly on project files
Dropbox Demo - PDF Editing
Dropbox makes it easy to upload, edit, send, and sign PDFs in one place.
Dropbox Demo - Dropbox integrations with Microsoft 365
Dropbox integrates with Microsoft lets you search, preview, upload, and share content stored in Dropbox without leaving Microsoft 365.
Play Dropbox Video
Find out what teams can do with Dropbox Teams.  Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Play Dropbox Video
Find out what teams can do with Dropbox Teams. Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Dropbox Reviews (30,809)

View 19 Video Reviews
Reviews

Dropbox Reviews (30,809)

View 19 Video Reviews
4.4
30,810 reviews

Pros & Cons

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VY
DevOps Technical Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
"Intuitive, Cross-Platform, and Packed with Third-Party Integrations for storing and sharing files."
What do you like best about Dropbox?

1) It offers simple and easy to use interface which is interactive as well as intuitive.

2) It is available for multiple operating systems which provides flexibility for all types of users including Windows, Linux and MacOS.

3) It has great support for third party tools integrations such as Microsoft office, Google workspace, Zoom, Slack and more to provide better functionalities and integrations. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

1) The cost of using the platform is quite high which is not feasible for small teams to afford it.

2) Permissions are great way of restricting access to the files but fine-grained level access are limited.

3) The performance issues can be seen when working with large number of repositories and files. Review collected by and hosted on G2.com.

Koh W.
KW
Solution Engineer - Data & AI
Small-Business (50 or fewer emp.)
"Rock-Solid Delta Sync and a Creative Workflow Hub That Just Works"
What do you like best about Dropbox?

What I like most about Dropbox is its unmatched reliability and true “set-it-and-forget-it” feel. For me, its delta-sync technology is still the gold standard: it uploads only the parts of a file that have changed, which makes updates impressively fast even when I’m working with large datasets. I also love how naturally it integrates into my operating system’s file explorer, instead of feeling like a clunky third-party app. Whether I’m on my phone, tablet, or desktop, the peace of mind that comes from knowing my files are quietly, accurately versioned in the background is genuinely invaluable.

I also appreciate how Dropbox has grown into a broader creative hub, not just a place to store files. Tools like "Dropbox Replay" for video feedback and "Dropbox Sign" for e-signatures have noticeably streamlined my professional workflows. Being able to send massive files—up to 100 GB—through "Dropbox Transfer" without requiring the recipient to create an account is another major plus. Overall, it feels like an open ecosystem that works smoothly with what I already use, from Slack to Microsoft 365. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

What I dislike most is the rising cost and the aggressive upselling. For a solo user or a small startup, the pricing tiers can feel steep, especially compared to competitors like Google Drive or OneDrive, which often bundle storage with full office suites. I’m also frequently frustrated by the “feature creep”: the interface can feel cluttered with new tools I didn’t ask for, and it becomes harder to locate the straightforward “storage and sync” settings I actually need. The free tier’s 2 GB limit is also notoriously stingy in 2026, making it almost impossible to use without quickly being pushed toward a paid upgrade.

I also have lingering concerns about privacy and technical limitations. Since Dropbox manages the encryption keys for standard accounts, it doesn’t offer the true “zero-knowledge” privacy that some security-conscious users require. On the technical side, I’ve found performance can degrade significantly once you hit the “300,000 file limit,” when the desktop client starts struggling with indexing. These kinds of “invisible walls” can become a major headache, especially when I’m managing deep directory trees or complex archives. Review collected by and hosted on G2.com.

Bree M.
BM
Director Of Marketing And Community Relations
Mid-Market (51-1000 emp.)
"A reliable and intuitive file sharing tool that keeps work moving"
What do you like best about Dropbox?

What I like most about Dropbox is how easy it is to use without needing much explanation or training. It makes sharing files and folders incredibly simple, whether I am collaborating with teammates or sending large files externally. I also appreciate how seamless the syncing is across devices, which allows me to access what I need quickly without worrying about version control or losing files. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One downside is that storage limits can feel restrictive unless you upgrade, especially when working with large files or shared folders across teams. Occasionally, syncing can lag or create duplicate files, which can be confusing if you are moving quickly or collaborating with multiple people at once. Review collected by and hosted on G2.com.

Danielle M.
DM
Student
Higher Education
Small-Business (50 or fewer emp.)
"Effortless File Access and Sharing Across Devices"
What do you like best about Dropbox?

What I value most about Dropbox is its straightforwardness and reliability for storing, syncing, and sharing files across multiple devices. I can conveniently access my documents from both my phone and computer, without worrying about losing important files. Sharing folders or links is quick and hassle-free. The automatic backups and version history are especially helpful for schoolwork or personal projects, as they save time and provide protection against accidental data loss. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

A limitation I’ve noticed with Dropbox is that the free storage space gets used up pretty quickly, which can be a drawback unless you opt for a paid plan. The notifications and sync prompts can also become a bit much at times, especially when working on multiple devices. Still, even with these minor annoyances, the overall ease and convenience Dropbox delivers more than compensates for them. Review collected by and hosted on G2.com.

Daniel A.
DA
Construction project manager
Small-Business (50 or fewer emp.)
"No Cloud Storage Can Compete"
What do you like best about Dropbox?

I've been using Dropbox for many years. One of the things that I like the best about Dropbox is it evolves. It's not simply a place to store your files and be able to access those files on any device. It's also a password manager. It also backs up your photos. It has a PDF viewer. There's so many different applications incorporated into it. There's truly no other app that I'm aware of that offers the same services as Dropbox and the price is not bad. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I can't really say that there's anything that I dislike about Dropbox. If there is anything that I could think about it would be that it's a rather large software offering many different things. Sometimes it can be a little daunting because there's a lot to the software. Review collected by and hosted on G2.com.

Thomas G.
TG
production specialist
Small-Business (50 or fewer emp.)
"Great Features and Usability, But Security and Pricing Need Improvement"
What do you like best about Dropbox?

What I appreciate most about Dropbox is its user-friendly design, the variety of features it offers, and how straightforward file sharing is. i use the service multiple times a week multiple times a day. The service is accessible on multiple platforms, and I also like that it automatically saves files and backs them up to the cloud. if i have any issues customer support is really helpful. Personally, I really enjoy using Dropbox Paper. i also love the integration into my slack where i run other services related to my work. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I’m not happy that there’s no encryption and that my data is shared with third parties. The price is also a bit high when compared to other options available. Additionally, the file size limits are disappointing. Although the speed is reasonable, I still think it could be improved. Review collected by and hosted on G2.com.

NM
District Manager
Enterprise (> 1000 emp.)
"Effortless File Storage and Transfer, Perfect for Modern Business"
What do you like best about Dropbox?

This offers easy and convenient storage for files, pictures, and more. It has been especially helpful for me when traveling and needing to transfer work items between different devices. This is essentially for daily use not only in my work but for personal items as well. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

At times, I find the Dropbox UI a bit confusing because of the numerous tabs and features it offers. I think there is room for improvement in making the product more user-friendly, which would enhance the overall experience. Review collected by and hosted on G2.com.

DEVANSH S.
DS
Blogger
Mid-Market (51-1000 emp.)
"The Safest Platform for Storing My Blog Content"
What do you like best about Dropbox?

I like because I am a blogger and want my videos , photos to be at a safe place and it is the best medium to and safe platform without any problem of loss and it is easy to use while I like the easy way to implementatin or syn services by tbe way i never got any problem to contact customer support. My major of file is here the reason I use it daily or almost every time and their easy integration and many other features I love Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I think i spend very much time as I like that is likely a compliment Review collected by and hosted on G2.com.

Ivan Liberan C.
IC
Founder
Computer Software
Small-Business (50 or fewer emp.)
"Dropbox: Effortless File Management"
What do you like best about Dropbox?

Dropbox is extremely easy to use and requires almost no setup, which makes it ideal for everyday work and long-term file organization. I use it as a central hub for storing and organizing creative assets such as images, videos, music, and project files, and it syncs reliably across devices without friction. The folder structure is simple and intuitive, sharing links is straightforward, and files are always accessible when needed. It integrates smoothly into my workflow with tools like Adobe Photoshop and Canva.Very good Customer support. Dropbox is easy to use, even beginners wouldn't have a problem there. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

While Dropbox is very reliable, its feature set can feel somewhat limited compared to newer cloud platforms that bundle collaboration tools, editors, or advanced automation. Storage pricing can also become expensive as your library grows, especially for users who mainly need space rather than additional features. Some advanced options are locked behind higher-tier plans, which may not feel necessary for users who only want simple cloud storage. That said, these drawbacks don’t affect core functionality — Dropbox remains stable, fast, and trustworthy — but it may not be the most cost-effective option for everyone depending on their storage needs. Review collected by and hosted on G2.com.

Eduardo C.
EC
Global Marketing Operations Firm-wide Campaign Execution Manager
Small-Business (50 or fewer emp.)
"Effortless and Versatile File Management"
What do you like best about Dropbox?

This tool is easy to use, versatile, and practical. I have experienced fewer clogs with it than with other similar tools. It is quite easy to install on your devices, and if needed, it suggests the upgrades to add more devices. A great feature is that it doesn't limit you on how many files or folders you manage to sync with your devices, so you can choose a group of folders to be synced. I use it every day to have my important files on hand, and most of the people find it easy to receive files to save to their own Dropbox or download a file locally. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Dropbox's biggest drawback is the limited ability to edit files or collaborate on live edits with others. This remains the weakest aspect of its feature set. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Dropbox.

Plus

$9.99
Per Month

Essentials

$18.00
Per Month

Business

$20.00
1 User Per Month
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Dropbox Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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Dropbox