--- title: Digital WarRoom Reviews meta_title: 'Digital WarRoom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how Digital WarRoom works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 40 scale: '5' date_modified: '2026-07-07' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # Digital WarRoom Reviews **Vendor:** Digital WarRoom **Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery) **Average Rating:** 4.6/5.0 **Total Reviews:** 40 ## About Digital WarRoom A comprehensive secure platform, with best in class included service and unlimited training. Don’t pay processing fees for useless data. The first month is always $250, while we help you cull the noise and irrelevant ESI. An unbeatable price of between $1 to $10 GB/Month hosted. Process, review, and produce documents with advanced filtering, privilege log, redactions, annotations, and a range of analysis tools. Available either as Secure Hosted or as Full Featured on-premise software. ## Digital WarRoom Reviews ### 1. Easy to use platform and exemplary customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Digital WarRoom?** We've tried a few different eDiscovery platforms and DWR is by far the most user friendly for our attorneys and paralegals. Questions are answered lightening fast!! **What do you dislike about Digital WarRoom?** Nothing that I can think of. No complaints from my attorneys, and believe me, they'd complain if there was a problem! **What problems is Digital WarRoom solving and how is that benefiting you?** De-duplication of emails and marking for privilege and relevance and production of documents with an index is user friendly format. Quick, effective training for new users. ### 2. BEST DIY for small firms - AWESOME training, low cost, ALL features we need, EXCELLENT service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Digital WarRoom?** We process dozens of PSTs and Gmail data that need lots of analysis to remove junk and also test and negotiate complex keywords. In Digital War Room I was able to load over 200 GB of email, create and report on a number of keyword scenarios and email analysis very quickly. In most recent case I culled the data to under 20 GB for a bill of only $250! The support team is incredible and provided quick answers to questions and lots of training. We were able to quickly load opposing data using wizard, and making our productions was simple and quick. We have used a few other platforms in the past 2 years, but Digital War Room is head and shoulders above the rest in ease of searching, tagging, and production. **What do you dislike about Digital WarRoom?** I haven’t found any yet, like every eDiscovery offering, it may not be perfect, but it is very functional for our needs. Definitely want to use 2 monitors as Digital War Room has lots of data on screen. **What problems is Digital WarRoom solving and how is that benefiting you?** We review thousands of emails for production in federal court. This platform greatly speeds our coding and production, reducing our spend on hosted services and shortening the time to comply with discovery orders. The analysis features have helped our team to negotiate from a strong position in 26(f) conferences. **Official Response from Bill Gallivan:** > Thank you for the feedback. I have passed your comment onto the support team "The support team is incredible and provided quick answers to questions and lots of training." ### 3. Great help! Timely, hand-on, cannot complaint! **Rating:** 5.0/5.0 stars **Reviewed by:** Tony T. | Sr system network analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2023 **What do you like best about Digital WarRoom?** Easy to follow zoom session with timely response! **What do you dislike about Digital WarRoom?** Hidden features hard to find from the interface. **What problems is Digital WarRoom solving and how is that benefiting you?** import file for processing. **Official Response from Bill Gallivan:** > Thanks for the service shout out. Also appreciate the User Interface feedback, will incorporate your comments in the UX project folder. ### 4. A solid tool for document review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Digital WarRoom?** The reason our firm insists on using DWR is that we can host our data locally. The cloud based e-discovery platforms are convenient, but we work with massive libraries of data and the hosting fees get out of control when you're hosting TBs of information. **What do you dislike about Digital WarRoom?** Most of the time, DWR takes in and processes files without issue, but there are times when a particular file will give it fits, especially when it comes to OCRing and imaging. When that happens you have to go to the support staff, who I know are overworked, but sometimes response times are long and when you are running through the basic troubleshooting tasks with an hour or more gap between each interaction, it can take a while to find and fix a problem. **What problems is Digital WarRoom solving and how is that benefiting you?** The most useful aspect of DWR is its ability to process huge tranches of data without any issue probably 98% of the time, which is pretty good considering how many file types are out there. Then being able to sort and filter by metadata is a huge time saver. ### 5. Intuitive and Powerful Tool with Excellent Pricing and Top Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Digital WarRoom?** The DWR team went above and beyond to help us seamlessly migrate from a Single Matter license (Hosted) to a Pro Software license (Local), and they did so while offering generous and flexible terms tailored to our unique needs. Bottom line, DWR is an outstanding value; the tool is powerful and intuitive, the pricing is exceptional, and the entire DWR team is helpful, friendly and fast. 10 out of 10. **What do you dislike about Digital WarRoom?** I have no complaints. Working with the DWR software and the DWR team has been a great experience. **What problems is Digital WarRoom solving and how is that benefiting you?** DWR enables us, as a small team, to affordably process and methodically search millions of pages of discovery documents. ### 6. Reliable and Super Friendly Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Digital WarRoom?** I like that they offer an on-premise solution and fully support it. They respond quickly and helpfully to my questions, even on weekends. Furthermore, the upgrades they've made over the years genuinely have improved software performance, usability, and reliability. DWR is just a great product! **What do you dislike about Digital WarRoom?** Reviewer operations can be sluggish at times, and it seems related to document display functions. When I've checked resources, I've been surprised to see how little RAM the software uses, which makes me wonder whether it's taking full advantage of the available resources. However, some of the delays may have more to do with our host platform. A simple restart usually solves application slowdowns. **What problems is Digital WarRoom solving and how is that benefiting you?** They keep improving the interface to make it more intuitive for users, which requires less training. On the back end, processing time has gotten quicker for functions that used to take all night, like OCR. ### 7. A practical and viable eDiscovery tool **Rating:** 5.0/5.0 stars **Reviewed by:** Richard B. | Forensic Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Digital WarRoom?** Easy to import datasets and navigate, tag and select key evidence amongst the usual overwhelming array of data. Meets eDiscovery legal requirements and I could train people to use it relatively easily. **What do you dislike about Digital WarRoom?** Nothing springs to mind. Perhaps the installation of SQL could be improved, the link to the version in MS worked but I could not get the software to install and launch. **Recommendations to others considering Digital WarRoom:** Sort out the SQL download link to redirect to a useable version of the programme. **What problems is Digital WarRoom solving and how is that benefiting you?** Analysis of large datasets and assisting in the identification of key relationships between events and suspects. The range of dataset exports and reports was what I require. **Official Response from Daniel Gallivan:** > Thank you for your positive feedback. I shared your comments with my development team to maintain our very high morale. Your comments make DWR a great place to work. ### 8. Digital War Room is quick and easy to work with. Their work was outstanding! **Rating:** 5.0/5.0 stars **Reviewed by:** Harlow D. | Executive IT Director/CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Digital WarRoom?** Ease of use and how quickly they complete the requests. **What do you dislike about Digital WarRoom?** None that we have found. We have used them a few times with large complicated requests, and they completed them with ease. **Recommendations to others considering Digital WarRoom:** When contacting them, make sure you understand the request being asked, and have ready the document of the request, so they can be sure to follow it to the letter. Have available all materials. If documents are password-protected, you will also have to securely upload the passwords to each file to them. If you are unsure, they will provide a list to you in the process as they identify them, so you can get back to them with it. **What problems is Digital WarRoom solving and how is that benefiting you?** Bates Numbering is the biggest one. Without needing to purchase expensive software, they made it cost-effective and easy to use, and assign specific support personnel. **Official Response from Chris Waterman:** > Nothing pleases me and my support team more than comments like these. Thank you for your comments. ### 9. Fantastic support, easy to set up new matters, load data, process , review and export. **Rating:** 5.0/5.0 stars **Reviewed by:** Kim N. | Paralegal Document Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Digital WarRoom?** I have been using Digital War Room for about 2 1/2 years. It took less than a day to set up my first new matter and completely build a database. I have used a multitude of review platforms, including Relativity, Reccomind, Summation, Concordance, Zylab and many more. DWR was the easiest by far to begin using. Support is quick and very responsive. **What do you dislike about Digital WarRoom?** Nothing. The software is very easy to use. **Recommendations to others considering Digital WarRoom:** You don't need to spend an arm and a leg to have quality document reviews and productions **What problems is Digital WarRoom solving and how is that benefiting you?** Quick turn around to process and review documents. **Official Response from Chris Waterman:** > Wow, thanks and appreciation from the support and development team. We look forward to the next 2 1/2 years with you. ### 10. Excellent service - clients love the price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2023 **What do you like best about Digital WarRoom?** Support@digitalwatrroom extremely responsive. Redactions are easy. **What do you dislike about Digital WarRoom?** No single sign-on. Duo is required and my phone is often being used for other tasks. **What problems is Digital WarRoom solving and how is that benefiting you?** Delivering timely productions. **Official Response from Bill Gallivan:** > We appreciate your positive feedback. Please contact support@digitalwarroom.com for alternate ways to authenticate if the Duo smartphone notification is not convenient. ## Digital WarRoom Discussions - [What is Digital WarRoom used for?](https://www.g2.com/discussions/what-is-digital-warroom-used-for) - [View Digital WarRoom pricing details and edition comparison](https://www.g2.com/products/digital-warroom/reviews/digital-warroom-review-6850616?section=pricing&secure%5Bexpires_at%5D=2026-07-07+14%3A45%3A38+-0500&secure%5Bsession_id%5D=d73de521-804f-4db0-ac21-e8d371cf31bf&secure%5Btoken%5D=513b2c6af18736378801c76a5a4cf76d3e60797ba92dda5c2a5a83082ac509dd&format=llm_user) ## Digital WarRoom Features **Document Collection** - Legal Hold - Document Collection - Document Processing **Document Review** - Document Review - Project Analytics - Project Templates - Automated Review - User Reporting - Permissioned Access - Production **Agentic AI - eDiscovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Digital WarRoom Alternatives - [Logikcull](https://www.g2.com/products/logikcull/reviews) - 4.7/5.0 (516 reviews) - [Everlaw](https://www.g2.com/products/everlaw/reviews) - 4.7/5.0 (717 reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) - 4.6/5.0 (629 reviews)