CrmOne stands out as the first I've truly embraced in my extensive history with CRM platforms. Unlike others, it transformed the user experience into an enjoyable and highly productive journey. The simplicity and intuitiveness of the interface are remarkable, concealing substantial power beneath the surface. Review collected by and hosted on G2.com.
I hope there was more documentation in hand to help however their customer service team is very responsive and helpful Review collected by and hosted on G2.com.
924 CRMOne Reviews
Even when we’re closed, the Aeri Chatbot keeps talking to website visitors and gets us new leads. It works like an extra team member. Review collected by and hosted on G2.com.
We wish we could make the chatbot sound more like our brand. There aren’t many options to change its tone or personality. Review collected by and hosted on G2.com.
Before CrmOne, we kept answering the same customer questions over and over. Now, it replies to all the common ones automatically. Saves us so much time. Review collected by and hosted on G2.com.
It doesn’t support voice messages. That would’ve made our client chats smoother, especially for quick replies. Review collected by and hosted on G2.com.
Everything we need, leads, emails, follow-ups, is now in one place. Our team no longer has to jump between different platforms to manage customer interactions, which saves time and keeps everything organized. Review collected by and hosted on G2.com.
The reports are full of useful insights, but they felt a bit complex at first. After some time, we got the hang of it, and now it helps us track everything effectively. Review collected by and hosted on G2.com.
As our business grows, CrmOne grows with us. It’s flexible and easy to upgrade, which makes it perfect whether you’re small or scaling fast. Review collected by and hosted on G2.com.
As we’ve grown, we’ve found ourselves wanting a few more high-level features, it’s good, but growing businesses might want more over time. Review collected by and hosted on G2.com.
Earlier we used to struggle with too many customer messages at once. Now CrmOne handles them smoothly, and our replies go out much faster. Review collected by and hosted on G2.com.
It can’t handle very specific or technical questions related to our industry. We still need to step in sometimes. Review collected by and hosted on G2.com.
Now all our calls, emails, WhatsApp chats, and social media messages show up in one place. We don’t miss anything anymore, and every conversation feels smooth. Review collected by and hosted on G2.com.
Handling all communication channels in one place is powerful, but can feel like a lot for small teams. Review collected by and hosted on G2.com.
CrmOne is super easy to use. My team didn’t need much training, they got comfortable fast and could finally focus on building better relationships with customers. Review collected by and hosted on G2.com.
If someone’s never used a CRM before, they might need a bit of training to get started. Review collected by and hosted on G2.com.
Since switching to Aeri, our team can handle multiple customer queries at the same time, which means faster responses and happier customers. No more long wait times or missed messages Review collected by and hosted on G2.com.
Aeri Chatbot has made customer interactions much smoother, but it sometimes struggles with very industry specific or complex questions. We still step in occasionally, but overall, it saves us a lot of time. Review collected by and hosted on G2.com.
CrmOne isn’t just a tool, it has become the backbone of our daily work. It keeps things simple, saves us time, and helps us grow without stress. Review collected by and hosted on G2.com.
To really get the most out of CrmOne, you need to plan and align it with your overall strategy, it’s not just plug-and-play. Review collected by and hosted on G2.com.
Since using CrmOne, our sales, support, and marketing teams are finally on the same page. Everyone gets real-time updates and works together better. Review collected by and hosted on G2.com.
CrmOne works best when everyone on the team is using it properly, if even one person isn’t, things can fall behind. Review collected by and hosted on G2.com.
