Building Engines Reviews & Product Details

We recently transferred from Building Engines to Prism. In comparison, I really like all the search and filtering features of Prism. As a company with 90+ properties in the system it is really helpful to be able to create your own layouts for filtering and customization.

I also really like the bulk update options, whether updating work orders, contact information, or property lists it is helpful to be able to do so in bulk all at once. Review collected by and hosted on G2.com.

I would say one of the biggest downsides in Prism is not knowing where to look for certain actions. Different actions can be selected from the checkboxes on the left, the three dots on the right, the actions tab at the top of the screen, and within the workorders/PMs themselves. This makes is confusing know where to look for specific actions.

Our company has also had issues with the communications section, which is different from the original building engines layout. Review collected by and hosted on G2.com.

I use Building Engines to keep my work orders in one place and organized. It's handy to make comments and add photos, and I like that I can view old work orders. Sometimes, instead of creating a new work order, I look to see if there was the same problem in the past and open the closed work order, which helps me see how the situation was handled before. The task prioritization feature keeps me focused since I have a lot to do and sometimes it's hard to prioritize. Overall, the initial setup was seamless. Review collected by and hosted on G2.com.

I cannot edit comments once I submit them. I cannot add a second paragraph to the comment. It would be great to edit a comment or delete it, particularly if you find you made a spelling error. Review collected by and hosted on G2.com.

Building Engines makes managing properties simple & efficient. I love how it centralizes work orders, compliance tracking, and tenant communications—all in one user-friendly platform. Implementation was straightforward, the platform is intuitive, and I use it weekly. Integration across multiple properties is seamless. I also enjoyed the Prism courses on JLLT University, which helped me earn my Prism User Certification. Review collected by and hosted on G2.com.

I don’t really have any dislikes—Building Engines is very user-friendly. The one time I had an issue with the filter not properly separating users between my two properties, a software update resolved it, and I haven’t encountered any problems since then Review collected by and hosted on G2.com.

I especially appreciate how it helps organize work orders and provides clear visibility across our team. It has definitely improved our workflow and communication. Review collected by and hosted on G2.com.

Integration gaps – connecting Prism with other systems (like accounting or HR software) isn’t always seamless. Review collected by and hosted on G2.com.

I find Building Engines to be extremely beneficial for my role in property management. I love how it makes it effortless for the entire team to stay informed about issues within the building. This system eliminates the need for one person to individually inform everyone, as everyone is already in the loop, which significantly reduces the volume of emails I receive regarding maintenance and access cards. This effective communication system streamlines our workflow, saving precious time and effort. I also appreciate being able to view the name, company, and location of someone who submits a work order. This feature is incredibly useful for following up with tenants and promptly addressing the specific locations of issues. Additionally, I found the initial setup process of Building Engines to be exceptionally easy and efficient, which greatly facilitated a smooth transition to using this system. Due to these features, I highly value Building Engines and have rated my likelihood of recommending it to a friend or colleague as a 10 out of 10. Review collected by and hosted on G2.com.

Allowing tenants to be able to edit their own name/company name would be helpful. Review collected by and hosted on G2.com.

I appreciate the wide range of editable drop-down windows, as well as the line item tracking format. I also value how the platform provides an overview not just for administrators, but for those working at the technical level too. Review collected by and hosted on G2.com.

It would be helpful if technicians could attach videos in addition to photos to work orders. Review collected by and hosted on G2.com.

I greatly appreciate the easy-to-use interface of Building Engines, which significantly facilitates our daily interaction with the software. The system's responsiveness is also a huge advantage, allowing for smooth and delay-free operations. Additionally, I like the accuracy of the information we can record, which is essential for keeping data accurate and easily accessible. These aspects make Building Engines not only efficient but also pleasant to use. Review collected by and hosted on G2.com.

The management of different calendars for maintenance, such as monthly, semi-annual, and quarterly, is not satisfactory. Additionally, the initial setup was quite lengthy, particularly the part concerning the registration of all assets, which took a lot of time. Review collected by and hosted on G2.com.

We use the Platform every day and creating work orders, as well as attending to them, has been quite simple for me as an administrator, as well as for my suppliers and tenants. It has been very easy to get my suppliers to integrate into its implementation. The Support team has helped us a lot with any questions we have had. Review collected by and hosted on G2.com.

Translation to 100% Spanish is missing as well as the ability to use the application without the need for internet. Review collected by and hosted on G2.com.

The development in Facility was too Complicated but it made simple by Question and answer what we do daily routine. Review collected by and hosted on G2.com.

Need to change format once in Year, same question may summarize, so help employee to read different question and answer them or shuffle and try Review collected by and hosted on G2.com.

It gives me a place to keep track of all my work orders and assists. Review collected by and hosted on G2.com.

Not being able to change assist information when I am in the work order. Review collected by and hosted on G2.com.