BrowserStack Reviews & Product Details

It's a fully fledged platform that I can find almost any feature that I need for different types of testing. Looking at smaller competitors, each of them provides some of the features, and I will need to learn different ecosystems, set them up differently, and it will make the system more complex as well Review collected by and hosted on G2.com.

I would like to have an easy process to activate free trials for features that have not yet activated by our organization. Many times, developers need to just use the features as a POC to see how it works and to present that POC to their peers and managers, and then decide if it's worth paying for activating that new feature. In my experience, it wasn't a smooth process and needed back-and-forth meetings with BrowseerStack. Review collected by and hosted on G2.com.

What stands out to me is how useful the entire testing platform is, especially with its advanced use of AI to reduce the amount of time testers need to spend. This combination makes the platform particularly effective. Review collected by and hosted on G2.com.

The speed of device cloud applications can be a concern. When running manual tests on multiple devices, the process of clearing the device, installing the application, and launching the app—or even just opening a website—can sometimes take twice as long as performing the same tests on a local device. Review collected by and hosted on G2.com.

App accessibility scans are easy to run on real Android and iOS devices, not just emulators. It helps catch common accessibility issues early - missing labels, low contrast, improper focus order, and touch target problems. I like that accessibility checks can be combined with regular functional testing instead of being a separate activity. The reports are clear and actionable, which makes discussions with developers easier. Running accessibility checks as part of regular app QA builds awareness instead of treating accessibility as a last-minute task. Review collected by and hosted on G2.com.

1. Automated checks don’t cover all real-world accessibility scenarios, manual validation is still needed.

2. Some custom UI components get flagged in a generic way, requiring interpretation. Review collected by and hosted on G2.com.

The automatic scans give quick feedback on common accessibility issues like missing labels, color contrast problems, and ARIA misuse. I like that accessibility checks can be run directly on real browsers and devices instead of just static pages or local tools. The issue reports are easy to understand, they clearly explain what’s wrong and why it matters, which helps during discussions with developers.

Being able to combine accessibility checks with manual testing in BrowserStack Live is extremely useful. I can inspect screen reader behavior and keyboard navigation in the same session. It fits well into our CI flow, allowing us to catch accessibility regressions early Review collected by and hosted on G2.com.

1. Automated scans don’t catch everything, some issues still require careful manual validation.

2. Reports can get repetitive if the same issue appears across multiple pages.

3. Custom components sometimes need manual interpretation because the tool flags them generically.

4. Deeper guidance on fixing complex ARIA issues would make the reports even better. Review collected by and hosted on G2.com.

BrowserStack is surprising platform for cross-browser and cross-device testing. It offers real devices and browsers, ensuring accurate results that match real-world conditions. The interface is intuitive, integrations with frameworks like Selenium and Appium are seamless, and the customer support is responsive and knowledgeable. It has significantly reduced our testing time while improving coverage and quality. Highly recommended for project seeking for reliable, scalable testing solutions. Review collected by and hosted on G2.com.

Connectivity problems: Occasional disconnections during live testing.

Performance issues: Sessions can lag, freeze, or load slowly, especially on iOS and automation tests.

High pricing: Expensive plans with limited flexibility; no pay-as-you-go options.

Connectivity problems: Occasional disconnections during live testing. Review collected by and hosted on G2.com.

The UI and UX of browser stack is super clean. It has a wide range of real devices and browsers which are ready to use in one click. The customer support is top notch. The dashboard is user friendly and doesn't require any training. It offers cross browser automation and live testing which is a must.. Also browserstack offers great debugging capabilities including screenshots and logs hence offering a huge add on when reporting UI bugs. Review collected by and hosted on G2.com.

I deal with frequent session terminate issues specially when switching tabs even for a short period if time. It doesn't offer concurrent live sessions could be restriction with lower subscription account. Sometimes observes lagging issues when switching between real devices. Review collected by and hosted on G2.com.

BrowserStack enables me to deliver tests more efficiently thanks to its user-friendly interface and the essential features it offers. I use it nearly every week as part of my job to test web applications across various devices. My favorite aspect is the ability to run tests simultaneously on multiple devices, which makes multi-device checks much faster. The platform is very straightforward to use, and our organization has relied on BrowserStack since the very beginning. Review collected by and hosted on G2.com.

One area that could be improved is the occasional issue where certain devices fail to boot correctly or become unresponsive. Additionally, network or hardware-level problems can be difficult to replicate, and in these situations, physical devices sometimes reveal bugs that are not detected on BrowserStack devices. Review collected by and hosted on G2.com.

The platform is highly user-friendly, which makes both navigation and test execution simple and efficient. Integration with frameworks such as Selenium and Appium is smooth, significantly cutting down on setup time. The customer support team is responsive and knowledgeable, consistently resolving any issues quickly. We use BrowserStack every day for regression and compatibility testing across a wide range of devices and operating system versions. Features like Live Testing, Automate, and App Live provide the flexibility needed for both manual and automated testing. The debugging tools, including logs, screenshots, and video recordings, are especially useful. Integration with CI/CD tools like Jenkins and GitHub Actions works seamlessly, allowing us to automate our processes at scale without hassle. Review collected by and hosted on G2.com.

The pricing can be somewhat steep for small teams or startups, particularly as you increase the number of parallel sessions. Occasionally, tests may encounter some latency, especially when running several sessions at once. Additionally, popular devices or operating system versions are not always instantly accessible during peak times. Review collected by and hosted on G2.com.

I really like that BrowserStack provides instant access to real devices with various OS and browser versions, which makes cross-browser testing easy. We don't need to set up any virtual machines, saving us cost, time, and effort. It's fantastic that we can do both live and automation tests in the same place using BrowserStack. Access is instant through the cloud, and we can quickly replicate the desired OS and browser to test and share results. The BrowserStack dashboard is user-friendly and doesn't require any specific training. It ensures backward compatibility and helps validate UX consistency. Plus, BrowserStack doesn't require any hardware setup, and it works from any machine since it's cloud-based, so the initial setup didn't take more than 15 minutes. In the current market, BrowserStack outstands in performance and features, and I would recommend it on a scale of 10. Review collected by and hosted on G2.com.

BrowserStack has performance issues. Since we access the device/OS/browsers from the cloud, we find latency very often, and UI elements are not quickly clickable or accessible. Even logging into the application takes a delay most of the time. BrowserStack local tunneling is tricky for new users. A frequent issue faced was lag in screen updates after triggering actions. Also, sometimes button clicks and their response take delay. Form input sometimes registers keystrokes slowly. Automated test suites with more than 70+ test cases take more time to complete execution. Slower test execution due to extra network hops. Need a single command setup that handles firewall conflicts. Review collected by and hosted on G2.com.

What Works Really Well:

1. The idle warning system is brilliant - Before my session times out, I get a clear warning with a countdown timer. That ticking clock sound effect genuinely creates urgency and has saved me from losing sessions multiple times. It's both functional and effective!

2. Extensive real device coverage - The range of actual devices available is impressive. Being able to test on real hardware rather than just emulators catches issues that simulators miss, especially around touch gestures, performance, and device-specific bugs.

3. App installation flexibility - Multiple options to install apps (via Play Store, upload APK, or URL) makes testing different build versions straightforward and accommodates various workflow needs.

4. Session recording and debugging tools - The built-in video recording are essential for bug documentation. I can capture exactly what happened during a defect scenario. Review collected by and hosted on G2.com.

The Challenging Parts:

1. Google Play Store login flow has a recurring glitch - When testing apps that require Google sign-in through the Play Store, the session often resets during authentication. I'll be in the middle of logging in, and suddenly I'm back at an empty email field, forcing me to re-enter my credentials. This disrupts my testing flow significantly.

2. 10-minute idle timeout feels too restrictive - The maximum idle limit kicks in after just 10 minutes. As a QA professional reviewing test cases, taking screenshots, or documenting bugs, I often need more buffer time. I'm not sure if this varies by plan, but a 15-20 minute window would be more practical.

3. Unexpected session terminations - Sessions occasionally disconnect without warning, possibly due to internet connectivity issues on either end. When this happens, I lose my testing progress and have to restart the entire setup.

4. Limited concurrent sessions - I can't run multiple App Live sessions across different browsers simultaneously, which would really speed up my cross-device testing. Not sure if higher-tier plans offer this, but it would be a game-changer.

5. Initial device loading time - Some devices take 2-3 minutes to initialize, which adds up when you're testing across multiple configurations in a day. Review collected by and hosted on G2.com.